Qureos Mentor

Systems Arabia

<div>
 
 
 Role Overview
 
 
 
 
 
 
 We are seeking an experienced
 
 Senior Developer (Techno-Functional)
 
 with strong expertise in on-premise CRM implementations. The ideal candidate will have hands-on development experience in
 
 Microsoft Dynamics CRM
 
 , along with functional exposure to Retail Banking and Financial Services automation projects.
 
 
 This role requires a balance of technical development capabilities and functional understanding to support business-critical CRM solutions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Design, develop, and customize solutions in
 
 Microsoft Dynamics CRM (On-Premise)
 
 </li>
 <li>
 Develop plugins, workflows, custom workflows, and integrations using .NET
 </li>
 <li>
 Integrate CRM with external systems via REST and SOAP web services
 </li>
 <li>
 Gather and analyze business requirements and translate them into technical solutions
 </li>
 <li>
 Support automation of loan and credit card processing systems for Retail Banking
 </li>
 <li>
 Troubleshoot production incidents and deliver timely solutions with minimal supervision
 </li>
 <li>
 Work closely with business and IT stakeholders for solution delivery
 </li>
 <li>
 Develop and deploy SSIS packages and SSRS reports (preferred)
 </li>
 <li>
 Participate in solution design, documentation, and deployment activities
 </li>
 </ul>
 
 
 
 
 
 Eligibility Criteria
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science / IT (16 years of education)
 </li>
 <li>
 6+ years of experience in .NET development and CRM customizations
 </li>
 <li>
 Strong experience in
 
 Microsoft Dynamics CRM (On-Premise)
 
 </li>
 <li>
 Experience integrating REST and SOAP-based services
 </li>
 <li>
 2+ years of experience in loan and credit card automation within Retail Banking / Financial Institutions
 </li>
 <li>
 Strong analytical, troubleshooting, and problem-solving skills
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ability to work independently with minimal supervision
 </li>
 <li>
 Experience in SSIS and SSRS implementation (preferred)
 </li>
 <li>
 Microsoft Functional Associate certification (preferred)
 </li>
 </ul>
 
 
</div>

D365 CRM Techno Functional Consultant

<div>
 
 We are looking for a skilled Application Support Engineer to provide expert technical support and ensure the smooth operation of our applications. The ideal candidate will be proactive in troubleshooting, root-cause analysis, and collaborating with cross-functional teams to resolve issues promptly. This role requires strong problem-solving skills, a customer-focused approach, and the ability to work onsite.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Respond to support tickets promptly by prioritizing, troubleshooting, and resolving application issues to minimize downtime.
 </li>
 <li>
 Perform root-cause analysis by investigating errors and debugging systems; collaborate with development teams to implement fixes and prevent recurrence.
 </li>
 <li>
 Support database operations using SQL and RDBMS platforms such as Oracle and SQL Server, including writing queries and optimizing performance.
 </li>
 <li>
 Troubleshoot HTTP/HTTPS communication issues by analyzing status codes (1xx&ndash;5xx) and resolving client-server communication problems.
 </li>
 <li>
 Develop and maintain automation scripts using Python, PowerShell, or similar tools to enhance operational efficiency.
 </li>
 <li>
 Create and maintain clear documentation, including user guides, FAQs, and troubleshooting procedures.
 </li>
 <li>
 Liaise with cross-functional teams&mdash;including developers, system administrators, and vendors&mdash;for issue escalation and deployments.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience in application support and incident management.
 </li>
 <li>
 Strong proficiency with SQL and relational databases like Oracle and SQL Server.
 </li>
 <li>
 Solid understanding of HTTP/HTTPS protocols and experience troubleshooting related issues.
 </li>
 <li>
 Skilled in scripting and automation with Python, PowerShell, or equivalent.
 </li>
 <li>
 Excellent communication, analytical thinking, and time management skills.
 </li>
 <li>
 Must be fluent in Arabic and English to facilitate clear and effective communication with stakeholders and cross-functional teams.
 </li>
 <li>
 Ability to work collaboratively with diverse teams and manage escalations effectively.
 </li>
 <li>
 Strong documentation skills to create comprehensive knowledge base materials.
 </li>
 <li>
 Must be willing to work onsite in the Kingdom of Saudi Arabia.
 </li>
 </ul>
 
 
</div>

Application Support Engineer

<div>
 
 
 About the Job
 
 
 
 As a
 
 Product Manager
 
 , you will own the product vision, strategy, and roadmap, ensuring alignment between business objectives and technology solutions. You will drive product planning, prioritize initiatives based on value and impact, and collaborate cross-functionally to deliver high-quality solutions that meet market and organizational needs.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Define and communicate the product vision, strategy, and roadmap aligned with organizational goals.
 </li>
 <li>
 Lead product discovery activities including market analysis, stakeholder interviews, and competitive research.
 </li>
 <li>
 Translate business strategy into prioritized product initiatives and detailed requirements.
 </li>
 <li>
 Own and manage the product backlog, ensuring features are clearly defined and aligned with business value.
 </li>
 <li>
 Collaborate closely with Delivery Managers, developers, UX designers, and QA teams to ensure successful product delivery.
 </li>
 <li>
 Make data-driven decisions to optimize product performance and customer experience.
 </li>
 <li>
 Engage with stakeholders at all levels to manage expectations and provide regular product updates.
 </li>
 <li>
 Ensure compliance with organizational policies, governance frameworks, and regulatory requirements.
 </li>
 <li>
 Monitor product performance metrics and continuously identify opportunities for improvement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, Business Administration, or related field.
 </li>
 <li>
 8&ndash;10 years of experience in Product Management or Business Analysis, with progressive responsibility in product ownership and strategy.
 </li>
 <li>
 Strong understanding of product lifecycle management, roadmap planning, and value-driven prioritization.
 </li>
 <li>
 Experience working with ERPs and government projects.
 </li>
 <li>
 Solid knowledge of Agile and Waterfall methodologies.
 </li>
 <li>
 Strong business acumen with the ability to balance strategic thinking and hands-on execution.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Proficiency with product and project tools (e.g., Azure DevOps, MS Visio, JIRA, or similar).
 </li>
 <li>
 Ability to analyze complex problems and translate them into scalable product solutions.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Relevant certifications such as PMI-ACP, Pragmatic Institute, or equivalent are preferred.
 </li>
 <li>
 Must be willing to work onsite in the Kingdom of Saudi Arabia.
 </li>
 <li>
 Must be fluent in Arabic and English to effectively engage with stakeholders and cross-functional teams.
 </li>
 <li>
 Saudi Nationals are encouraged to apply.
 </li>
 </ul>
 
 
</div>

Product Manager

Join Systems Arabia and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Systems Arabia

About Company

D365 CRM Techno Functional Consultant

Application Support Engineer

Product Manager