Qureos Mentor

T.CHOITHRAMS & SONS

Role Summary- To achieve set sales targets by developing new clients and maintaining relationships with Hotels, Restaurants, Catering companies, Offices, Banks, Schools, and other Institutional clients. The role focuses on ensuring customer satisfaction in assigned Channel/territories. Grab new business opportunities through new clients visit every day.1. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/KNOWLEDGE&middot; Preferably graduate or minimum Intermediate.&middot; Good communication skills in English, Hindi &amp; Arabic as a advantage.&middot; 2 - 3 Year experience in UAE, for HoReCa or Institutional Business&middot; Good FMCG product knowledge.&middot; UAE Driving License with 2-3 years driving experience.&middot; UAE roads knowledge. Having geographical knowledge of Abu Dhabi.2. COMMUNICATION AND WORKING RELATIONSHIPSWithin: Asst. Sales Manager or Sales Manager, EDP, Coordinator, Accountant &amp; Supply Chain Team.Outside: Procurement Manager, Buyer, Logistics and accounts team.3. KEY DIMENSIONS AND RELATED JOB RESULTSSales &amp; Business Development:&middot; Fix an appointment with procurement team to meet them and discuss further.&middot; Interaction with buyers and procurement managers through personal visits.&middot; Identify, approach, and acquire new HoReCa and institutional customers within the assigned area.&middot; Maintain and expand business with existing key accounts as well.&middot; Achieve monthly and quarterly sales targets.&middot; Promote company&rsquo;s full range of FMCG products effectively to increase visibility and market share.Customer Relationship Management:&middot; Build and sustain strong professional relationships with purchasing team, chefs, F&amp;B managers, and procurement officers.&middot; Conduct regular visits to customers to monitor service quality, discuss requirements, and resolve any issues.&middot; Manage customer expectations and ensure timely order deliveries and collect feedback too.Credit &amp; Collections:&middot; Coordinate with the finance team/accounts payable team for timely collection of payments and follow ups.&middot; Ensure customers operate within approved credit limits and terms.Market Intelligence:&middot; Monitor competitor activities, new product launches, and pricing strategies.&middot; Gather feedback from customers regarding product performance and service satisfaction.&middot; Report market insights and recommend actions to your line manager.Coordination &amp; Reporting:&middot; Coordinate with coordinator and warehouse team to ensure for timely deliveries.&middot; Submit accurate sales reports, market feedback, and journey plans to the line manager on daily/weekly basis.4. OPERATING ENVIRONMENT&middot; Sales passion, Work under pressure.&middot; Field-based role with frequent customer visits.&middot; May require early morning or late evening calls depending on customer schedule.5. KEY PERFORMACNE INDICATORS (KPIs):&middot; Achievement of monthly, quarterly and annual sales targets.&middot; Achievement quarterly and annual collection targets.&middot; Number of new accounts have opened.&middot; Growth in existing accounts sales.&middot; Customer satisfaction and retention levels.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Sales Executive-HoReCa & Institutional Supplies

Roles and ResponsibilitiesJob Summary: The Electrician cum Plumber is responsible for the maintenance, repair, and installation of electrical and plumbing systems in office and accommodation premises. This role ensures that all facilities operate efficiently, safely, and in compliance with relevant regulations.Key Responsibilities:Electrical Duties: &bull; Install, maintain, and repair electrical systems, wiring, and fixtures in offices and accommodation areas. &bull; Troubleshoot electrical issues such as power outages, faulty wiring, and short circuits. &bull; Maintain electrical equipment, including panels, circuit breakers, and lighting systems. &bull; Ensure compliance with electrical safety standards and regulations.Plumbing Duties: &bull; Install, maintain, and repair plumbing systems, including water supply, drainage, and sewage systems. &bull; Fix leaks, unclog pipes, repair faucets, toilets, showers, and water heaters. &bull; Inspect plumbing systems and recommend preventive maintenance solutions. &bull; Ensure adherence to sanitation and safety standards.General Maintenance: &bull; Assist with minor carpentry, mechanical repairs, and general technical maintenance as required. &bull; Conduct regular inspections of facilities to identify maintenance needs. &bull; Maintain records of maintenance work, repairs, and equipment servicing. &bull; Support emergency repairs during breakdowns or urgent maintenance situations.Health, Safety &amp; Compliance: &bull; Follow all safety protocols while performing electrical and plumbing work. &bull; Ensure all work complies with local regulations and company policies. &bull; Report major issues promptly to the Admin Executive.Desired Candidate ProfileQualifications &amp; Skills: Minimum Qualifications / Education Experience / Knowledge: &bull; High school diploma or vocational course in electrical or plumbing. &bull; Minimum 2 years&rsquo; relevant experience. &bull; Basic knowledge of carpentry or mechanical maintenance is an advantage. &bull; Ability to read and interpret technical drawings and wiring/plumbing diagrams. &bull; Strong problem-solving skills and attention to detail. &bull; Good communication skills and ability to work independently or in a team.Working Conditions: &bull; Physical work including climbing, lifting, and prolonged standing. &bull; Physically fit and able to work in demanding environments, including long hours, weekends, and holidays. &bull; Workshop-based with regular travel to on-site locations, office or accommodation premises as required. &bull; Physically demanding role requiring hands-on work with tools and materialsReporting &amp; Accountability: &bull; Reports to: Admin Executive / Facility Assistant Manager. &bull; Responsible for timely and efficient completion of electrical and plumbing maintenance tasksJob Type: Full-timePay: AED3,000.00 - AED3,400.00 per month

Electrician cum Plumber

Job Purpose:Responsible for fabricating, installing, refurbishing, and maintaining carpentry works, interior fittings, and fixtures in accommodation and office premises. Works primarily in a workshop and occasionally on-site assignments.2. Key Responsibilities: &bull; Fabricate and assemble wood and plastic units and fittings. &bull; Install, repair, and maintain cabinets, cots, workstations, and other fixtures. &bull; Measure, mark out, and set out jobs accurately on-site. &bull; Ensure machinery and tools are maintained and functioning correctly. &bull; Estimate material quantities and job costs. &bull; Conduct quality checks to ensure high standards. &bull; Maintain accurate records of maintenance and repairs. &bull; Respond promptly to maintenance requests while minimizing disruption to staff.3. Minimum Qualifications / Education Experience / Knowledge: &bull; Vocational course in Carpentry. &bull; Minimum 2 years&rsquo; relevant experience. &bull; Strong knowledge of carpentry methods, materials, and equipment. &bull; Ability to build effective working relationships with colleagues and supervisors.4. Skills &amp; Attributes: &bull; Attention to detail and quality workmanship. &bull; Strong problem-solving skills. &bull; Physically fit and able to work in demanding environments, including long hours, weekends, and holidays. &bull; Mindful of cost efficiency in materials and project timelines.5. Working Environment: &bull; Workshop-based with regular travel to on-site locations as required. &bull; Physically demanding role requiring hands-on work with tools and materials.6. Reporting Line: &bull; Reports to: Admin Executive / Facilities Assistant Manager.7. Performance Indicators: &bull; Quality and accuracy of completed work. &bull; Timeliness in meeting installation and maintenance schedules. &bull; Adherence to safety and operational standards. &bull; Efficient use of materials and resources, with minimal waste. &bull; Cost-saving measures implemented without compromising qualityJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Carpenter

1. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE1.1. Masters/ bachelor&rsquo;s in human resources or relevant degree (Business Administration/ Organizational Psychology)1.2. 3&ndash;5 years of experience in employee / colleague relations, preferably within retail, FMCG, or distribution.1.3. Understanding of UAE Labor law is mandatory1.4. Certifications such as SHRM/ CIPD/ NLP will be an added advantage1.5. Experience in engagement surveys, data analytics, and policy interpretation preferred. 1. KEY DIMENSIONS AND RELATED JOB RESULTS1.1. Colleague Relations Support1.1.1.Act as the first point of contact for colleague relations matters across stores, distribution, and office locations.1.1.2.Ensure consistent and transparent handling of grievances, disciplinary actions, and appeals.1.1.3.Conduct regular store and site visits to assess work culture, colleague well-being, and policy compliance.1.1.4.Provide coaching to line managers on effective conflict resolution and fair decision-making.1.1.5.Maintain an updated database of colleague relations cases, ensuring closure within defined timelines.1.2. Internal Resolutions &amp; Disciplinary Actions1.2.1.Conduct thorough investigations into colleague complaints and incidents, ensuring neutrality and confidentiality.1.2.2.Prepare case reports and recommendations aligned with legal and policy frameworks.1.2.3.Drive preventive actions and learning sessions to minimize repeat cases.1.2.4.Partner with HR leadership to implement fair disciplinary procedures and reduce overall ER incidents.1.3. Colleague Engagement1.3.1.Support and execute the annual engagement calendar, including pulse surveys, skip-level meetings, focus groups, and engagement campaigns.1.3.2.Analyze engagement feedback to identify improvement areas, prepare reports, and track action plans.1.3.3.Coordinate engagement and wellness initiatives that enhance morale, inclusivity, and belonging.1.3.4.Recognize and highlight best practices and engagement success stories from stores and teams.1.4. 5.4 Retention &amp; Exit Management1.4.1.Conduct exit interviews, analyze data to identify attrition trends, and recommend corrective actions.1.4.2.Develop proactive retention initiatives, especially for critical frontline roles.1.4.3.Support implementation of early-warning indicators for disengagement or absenteeism.1.5. Orientation &amp; Onboarding1.5.1.Conduct engaging orientation sessions for new colleagues and ensure onboarding completion within defined TAT.1.5.2.Collect feedback from new joiners to continuously improve the onboarding experience.1.5.3.Reinforce values and culture during induction to ensure early assimilation.1.6. Policy &amp; Compliance1.6.1.Support periodic policy reviews and ensure communication of updates across all locations.1.6.2.Ensure full compliance with local labour law, company policies, and audit requirements.1.6.3.Partner with HR Operations to ensure all disciplinary, engagement, and exit documentation are audit-ready.1.7. Performance Management1.7.1.Support the end-to-end performance appraisal cycle, ensuring goal-setting, reviews, and evaluations are completed on time.1.7.2.Assist managers in addressing performance issues constructively and implementing performance improvement plans.1.7.3.Consolidate appraisal results, analyze performance trends, and support calibration discussions.1.8. Rewards &amp; Recognition1.8.1.Administer Rewards and Recognition (R&amp;R) programs, ensuring fairness, inclusivity, and alignment with business priorities.1.8.2.Coordinate recognition events, communication campaigns, and success stories for internal channels.1.8.3.Monitor participation levels and maintain recognition dashboards.1.9. Data, Reporting &amp; Analytics1.9.1.Prepare monthly and quarterly dashboards on grievances, engagement, attrition, and performance compliance.1.9.2.Analyze trends and propose insights for management action.1.9.3.Leverage HR data to identify &ldquo;hot spots&rdquo; requiring intervention (e.g., high turnover or low engagement units).1.10. HR Initiatives &amp; Culture Projects1.10.1. Support the rollout of organizational culture change initiatives and colleague experience projects.1.10.2. Collaborate on company-wide campaigns related to values, inclusion, recognition, and continuous improvement.1.10.3. Champion the CARE values and ensure they are reflected in all colleague interactions.Job Type: Full-timePay: AED6,500.00 - AED7,500.00 per month

Sr. Executive – Colleague Relations

1. JOB PURPOSETo help the organization in fulfilling the sales and distribution objectives by managing the portfolio of products at the point of purchase through various activities like product display, stock rotation, back store inventory management to ensure optimum sales offtake2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE<ul><li>10th Class or equivalent</li><li>Ability to communicate clearly and effectively with the staff of the trade partners</li><li>Basic computer literacy- Preferred</li><li>Prior experience in similar role preferred</li><li>UAE Driving license- plus</li></ul>3. COMMUNICATION AND WORKING RELATIONSHIPS<ul><li>Internal -Communication linkages to Key account executives, promoters, logistics personnel and other sales function personnel.</li><li>External- In store communication with shelf boys, section managers/ store managers etc</li><li>Reporting relationship to Merchandizing manager</li></ul>4. KEY DIMENSIONS AND RELATED JOB RESULTS<ul><li>Journey plans adherence- with respect to store times, delivery schedules</li><li>Display the products as per Planogram or contracted visibility or share of shelf based on market share in the primary sales location</li><li>Ensure all the products are price tagged rightly and continuously</li><li>Maintain the freshness of products on shelf by following FIFO or FMFO or FEFO as applicable. Focus on near expiry stocks to minimize losses</li><li>Implement and provide feedback on all tactical activities undertaken in the outlets</li><li>Adherence to the standard working protocols of the outlet</li><li>Provide feedback to sales team on slow moving or excess stocks for further action, through regular stock audits</li><li>Ensure adequate stocks are withdrawn from the central warehouse to the branch outlets in applicable cases</li><li>Provide requisite information on market survey on a case to case basis</li><li>Implement and manage POSM as per guidelines provided by the sales team</li><li>To maintain harmonious PR with trade and prompt &amp; efficient customer service at all the times</li><li>To achieve set KPIs on Availability, Visibility (BDA implementation /or share of space as per our market share &amp; planograms)</li><li>Proactive management of near expiry and damage items in line with company policy, 100% follow the FIFO.</li><li>Prompt execution of all the display drives.</li><li>To ensure all-round availability of listed SKU&rsquo;s in every outlet with adequate stock-pressure.</li><li>To manage trade-returns within agreed levels.</li><li>To highlight near expiry issues well before expiry date (3 months prior).</li><li>Ensure 100% implementation of all the visibility contract and promptly report deviance (if any)</li><li>Reporting competition activities and observe trade/consumer trends</li><li>To participate and share all survey findings (price, competition, category etc)</li><li>To comply with daily reporting timing and duty hours.</li><li>Proactive and prompt servicing of new outlets opening.</li></ul>5. OPERATING ENVIRONMENT<ul><li>Flexible working hours, odd hours if needed as per the need of the outlets assigned</li><li>Willingness to take on additional responsibilities on need basis.</li><li>Regular visits to the customer locations within the assigned territory as per journey plan</li><li>Physical ability to work with heavy boxes / Frozen / chiller items, fragile SKUs etc</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per monthLicense/Certification:<ul><li>UAE driving licence (Required)</li></ul>

Merchandiser