Qureos Mentor

T-Mobile

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.
Job Responsibilities:<ul><li>
Sells appropriate products, features, and services based on customer needs.
</li><li>Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
</li><li>Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
</li><li>Consistently leverages digital tools in interactions and onboarding.
</li><li>Works collaboratively to build and contribute to a culture of sales and service.
</li></ul> 
Education and Work Experience:<ul><li>
High School Diploma/GED (Required)
</li><li><ul><li>Retail: 12+ mos. Neighborhood Mobile Expert
</li><li>Care: Elite Expert, Account Care
</li><li>Care: Elite Expert, Technical Care
</li></ul></li></ul> 
Knowledge, Skills and Abilities:<ul><li>
Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)</li><li>
Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required)</li><li>
Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required)</li><li>
Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)</li><li>
Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required)</li><li>
Pass certification and quarterly re-certification process. (Required)</li></ul> 

Licenses and Certifications:<ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Hourly Base Pay: $30.00
Annualized Incentive Target: $7,200
Successful candidate&rsquo;s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Sr Mobile Expert

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.
Job Responsibilities:<ul><li>
Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
</li><li>Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
</li><li>Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
</li><li>Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
</li><li>Also responsible for other duties/projects as assigned by business management as needed
</li></ul> 
Education and Work Experience:<ul><li>
High School Diploma/GED (Required)
</li><li>6 months of customer service and/or sales experience, Retail environment. (Preferred)</li></ul> 

Knowledge, Skills and Abilities:<ul><li>
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)</li><li>
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)</li><li>
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)</li><li>
Effective at balancing customer needs and performance goals. (Required)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Hourly Base Pay: $20.50, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Mobile Associate, Bilingual Vietnamese Preferred - Retail Sales

Mobile Associate - Retail Sales

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets.
 
 
This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals.
Job Responsibilities:<ul><li>
Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
</li><li>Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile&rsquo;s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
</li><li>Deal Negotiation: Negotiate and close deals.
</li><li>Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
</li><li>Sales Approaches: Create effective sales approaches, solutions, and proposals.
</li><li>Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
</li><li>Customer Base: Maintain and grow the customer base within a territory model.
</li></ul> 
Education and Work Experience:<ul><li>
High School Diploma/GED (Required)
</li><li>1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred)</li><li>
Outside B2B sales experience. (Preferred)</li></ul> 

Knowledge, Skills and Abilities:<ul><li>
Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)</li><li>
Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required)</li><li>
Communication Excellent interpersonal, written, and oral communication skills (Required)</li><li>
Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): Yes 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives
Base Pay Range: $43,020 - $77,700
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Account Executive, SMB Sales

<div>T-Mobile is in pursuit of exceptional talent to join our executive team. We&rsquo;re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success.
Reporting to the Chief Marketing Officer, the Vice President, Digital Performance Marketing is the enterprise leader responsible for the pre-transaction digital growth layer of the business. This role owns the &ldquo;what&rdquo; and &ldquo;where&rdquo; of digital activation before the transaction begins: who we target, what we say, where traffic lands, and how we optimize non-transactional digital experiences to improve performance at scale.
Operating at the center of Marketing, Media, Digital Commerce &amp; Experience, Product, Strategy, and Analytics, this leader sets the enterprise strategy, operating model, and governance for digital performance marketing. The VP translates business and marketing priorities into coordinated, data-driven activation across paid, owned, CRM, push, and merchandising surfaces&mdash;building a modern performance engine grounded in segmentation, experimentation, personalization, and AI-enabled optimization.
Un-carrier&reg; Responsibilities<ul><li>
Serve as the enterprise owner for digital performance marketing across the pre-transaction customer journey</li><li>
Translate enterprise and marketing priorities into scalable digital activation that drives growth and improves traffic quality</li><li>
Establish governance, decision frameworks, and performance forums across Marketing, Media, Digital Commerce, Product, and Analytics</li><li>
Build capabilities in audience strategy, experimentation, personalization, and AI-enabled optimization</li><li>
Set enterprise strategy and operating model for digital performance marketing</li><li>
Own audience segmentation, targeting frameworks, and personalization logic</li><li>
Lead cross-channel campaign activation across digital and merchandising surfaces</li><li>
Optimize non-transactional digital experiences including landing pages and messaging</li><li>
Partner with Media on channel strategy, traffic quality, and campaign performance</li><li>
Act as strategic advisor during campaign planning to ensure digital readiness</li><li>
Partner with Digital Commerce &amp; Experience to improve funnel performance and conversion</li></ul>
The Experience You&rsquo;ll Bring<ul><li>
Bachelor&rsquo;s degree in Marketing, Business, or related field (MBA preferred)</li><li>
15+ years of experience in digital marketing, performance marketing, or growth leadership</li><li>
Proven success leading enterprise-scale customer acquisition and digital activation strategies</li><li>
Deep expertise in audience strategy, CRM, experimentation, and marketing analytics</li><li>
Experience partnering with media, product, analytics, and technology teams</li><li>
Strong executive presence and ability to lead in matrixed environments</li><li>
Track record of modernizing marketing through data, AI, and automation</li><li>
Experience in telecom, subscription, or e-commerce businesses preferred</li></ul>
Enough about what you&rsquo;ve done. Let&rsquo;s talk about who you are.<ul><li>
A strategic operator who designs and evolves enterprise-wide models for scale</li><li>
A data-native thinker who uses analytics to drive decisions and outcomes</li><li>
An innovator focused on AI-enabled marketing and personalized experiences</li><li>
A cross-functional leader who aligns teams and influences without authority</li><li>
An experimenter who continuously tests, learns, and optimizes</li><li>
A clear, confident communicator with strong executive presence</li></ul>
Base Pay Range: $257,800 - $348,800
Corporate Bonus Target: 50%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

VP, Digital Performance Marketing

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
This role owns the measurement spine that connects marketing programs, product experiences, and investments to commercial outcomes in support of the Network Product Marketing organization, responsible for T-Mobile's primary product: our network. The team markets both the network itself and a portfolio of productized experiences designed to make network performance tangible, relatable, and meaningful to consumers (e.g. network trial programs, customer-facing coverage and performance tools, among others). This role delivers insights and supports leaders in making strategic and operational decisions through advanced data analysis techniques. It primarily involves generating analysis, reporting, and recommendations using statistics, data science, and business intelligence tools. Its area of specialization is defining the KPI architecture that links perception, behavior, and growth across network marketing programs and product experiences, and building attribution frameworks that help disentangle the impact of multiple, overlapping factors that shape customer perceptions, behaviors, and commercial outcomes. At the program level, this role partners directly with PMMs on the team to build measurement plans, forecasting models, opportunity sizing, business cases, and reporting in support of their product and program strategies and learning agendas, with that work connecting individual program performance back into the larger measurement spine and organizational reporting. This includes performing queries, investigating hypotheses, and generating insights that inform and sharpen PMM strategy and decision-making. Success is measured by the clarity and adoption of the measurement framework and the degree to which evidence-based insights influence product, roadmap, and go-to-market decisions.
Job Responsibilities:<div><div><ul><li>
Provide insights and recommendations that optimize experiences by collaborating with cross-functional teams across the organization, including serving as a direct analytical partner to PMMs on the team in support of their product and program strategies, opportunity sizing, and business case modeling</li></ul></div></div><div><div><ul><li>
Develop and maintain data and reporting solutions including reports, dashboards, and self-service tools to support enterprise objectives</li></ul></div></div><div><div><ul><li>
Apply analytical and modeling techniques to enhance decision-making and prioritize resources across various business options</li></ul></div></div><div><div><ul><li>
Create and deliver executive-level presentations that clearly communicate complex analytical findings to influence leadership decisions</li></ul></div></div><div><div><ul><li>
Ensure alignment of Network Product Marketing measurement, and integration, with enterprise reporting, including Finance.</li></ul></div></div> 
Education and Work Experience:<ul><li>
Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience Acceptable areas of study include Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)</li><li>
7-10 years of Analytics experience solving analytical problems using quantitative approaches. (Required)</li><li>
7-10 years of Reporting &amp; analyzing performance &amp; data visualization (Tableau, Power BI, etc.) (Required)</li><li>
7-10 years of experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis &amp; research (Required)</li><li>
Experience with Python, R, Go or similar statistics or data science language (Preferred)</li><li>
Telecom experience (Preferred)</li></ul> 
Knowledge, Skills and Abilities:
Communication : Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)
Data Analysis : Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required)
Problem Solving skills ( Required)
Financial Modelling experience (Required)<ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Base Pay Range: $96,700 - $174,400
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Sr. Business Analysis Manager, Network Product Marketing

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
 
This role is responsible for managing complex technical products that align with business objectives and customer needs within the T-Life mobile application ecosystem. It owns the end-to-end product lifecycle, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires strong understanding of customer journeys and backend-for-frontend (BFF) architectures that power API-driven experiences. The Sr Product Manager, Technical (Sr TPM) integrates customer insights, technical feasibility, and data-driven inputs to prioritize features and improvements, leveraging AI-assisted tools where appropriate. Success is measured by delivering scalable, high-quality products that meet business goals, customer satisfaction, and technical performance metrics.
Job Responsibilities:<ul><li>
Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs</li><li>
Conduct market and customer research to identify opportunities and inform product strategy and roadmap development</li><li>
Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases</li><li>
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes</li><li>
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt</li><li>
Lead structured intake and initiative evaluation by assessing business value, technical feasibility, dependencies, risks, and cross-team impacts to prioritize initiatives aligned with program objectives and enterprise strategy</li><li>
Leverage AI-assisted tools and automation technologies to improve efficiency, accelerate analysis and documentation, enhance decision-making, and streamline delivery workflows while maintaining governance and quality standards</li><li>
Maintain end-to-end visibility across the initiative lifecycle from intake to production release, ensuring compliance with organizational governance standards and traceability within Confluence and Jira</li><li>
Identify and resolve execution, operational, and organizational issues that impede product success; drive improvement plans within sphere of influence</li><li>
Support and enable core Agile practices: efficient just-in-time flow, lean practices, elimination of waste, and DevOps CI/CD</li><li>
Collaborate and develop positive working relationships with many teams including Sales, Marketing, Legal, Go-to-Market, Finance, Dev, Architecture, and Engineering, as well as outside partners and Customer groups</li><li>
Maintain professional knowledge by attending educational workshops, reviewing professional publications, and participating in professional networks and societies</li><li>
Also responsible for other duties/projects as assigned by business management as needed</li></ul>
Education and Work Experience:<ul><li>
Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)</li><li>
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)</li><li>
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.</li><li>
7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.</li></ul><div>
Preferred:</div><ul><li>
Experience leveraging AI-assisted tools or automation platforms for analysis, documentation, or workflow optimization</li><li>
Experience with mobile application ecosystems
</li><li>Experience working with BFF (Backend-for-Frontend) architectures or API gateway layers</li><li>
Telecommunications or large-scale enterprise experience</li></ul>
Knowledge, Skills and Abilities:<ul><li>
Agile Methodologies: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)</li><li>
Technical Writing: Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)</li><li>
Agile Project Management: Experience with Agile backlog/project management tools. (Required)</li><li>
Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)</li><li>
Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)</li><li>
Communication: Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. 
Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)</li><li>
Technology Deep understanding of platform technologies and components such as security, performance, optimization, API integration. 
Advanced knowledge of full technology stack on which your assigned product runs. (Required)</li><li>
Business Analysis: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)</li><li>
SQL: Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)</li><li>
Tableau: Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)</li><li>
Integration: Knowledge and experience with integration patterns, API&rsquo;s, and protocols such as REST, EDI, SOAP, etc. (Required)</li><li>
DevOps: Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)</li></ul>
Licenses and Certifications:<ul><li>
Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)</li><li>
Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 
Travel: 
Travel Required (Yes/No): Yes, may require up to 10% travel based on business needs. 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Base Pay Range: $130,900 - $236,200
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Sr Product Manager, Technical

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