Qureos Mentor

T-Mobile

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.
Job Responsibilities:<ul><li>
Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
</li><li>As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
</li><li>Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
</li><li>Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
</li><li>Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
</li></ul> 
Education and Work Experience:<ul><li>
High School Diploma/GED (Required)
</li><li><ul><li>6 months of customer service and/or sales experience, Retail environment preferred.
</li></ul></li></ul> 
Knowledge, Skills and Abilities:<ul><li>
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)</li><li>
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)</li><li>
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)</li></ul> 

Licenses and Certifications:<ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Hourly Base Pay: $19.50, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Mobile Associate, Store-in-Store, Retail Sales

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
 
**THIS IS NOT A REMOTE ROLE 
 
As an Inside Sales Representative in the T-Mobile for Business Channel, you will play a meaningful role in marketing our company's portfolio of business products and services to existing. This is a true hunter role! We're looking for driven, persistent, outstanding sales professionals to bring our products and services to underserved customers. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base. You are accountable for a high volume of activity through customer calls, emails, appointments, and funnel management as part of your assigned accounts. You would be a great fit for our team if you like to combine your superior listening and interpersonal skills and outgoing personality to build instant customer rapport to achieve your sales targets!
Job Responsibilities:<ul><li>
Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments.</li><li>
Perform research to understand customer&rsquo;s unique needs, key contacts, and potential business opportunities. Using research, select appropriate product/service information messaging to meet the needs of individual customers.</li><li>
Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with.</li><li>
Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services.</li></ul>
Education:<ul><li>
High School Diploma (Required)</li></ul>
Work Experience:<ul><li>
2 years Outbound Call Center or a related sales position (Required)</li><li>
2 years Experience in customer service, sales, and/or retention (Preferred)</li></ul>
Knowledge, Skills and Abilities:<ul><li>
Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a speed and accuracy. 
Task management ability to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking (Required)</li><li>
Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)</li><li>
Proficiency with salesforce.com. Enter and update Activities/Events; appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis. (Preferred)</li><li>
Communication Superior listening skills, confident communicator; speak with clarity and positive tone (Required)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 
Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Total Target Cash Pay Range: $56,900 - $102,600, inclusive of target incentives
Base Pay Range: $39,830 - $71,820
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Account Expert, Business

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Are you ready to join the Un-carrier movement? 
 
The Sr Software Engineer is essential for designing, implementing, and deploying scalable software solutions that meet customer requirements and support high availability environments. This role is focused on mobile DevOps and platform engineering, enabling reliable, scalable CI/CD systems for iOS and Android application delivery. 
 
This team is responsible for supporting and managing the delivery infrastructure for T-Life, Metro, and other enterprise mobile applications, ensuring high-quality releases, operational reliability, and a seamless customer experience at scale. 
 
The role involves collaborating with engineers to build and operate mobile delivery pipelines and platform infrastructure using cloud-native technologies including CI/CD systems, AWS, Kubernetes, and automated build infrastructure. It requires independent judgment to resolve technical issues and make recommendations for software design, implementation, and end-to-end build and release automation strategies. 
 
Success is measured by the ability to deliver effective software solutions that integrate with system protocols and meet business and technical requirements, as well as owning and improving mobile CI/CD pipelines, release reliability, and developer productivity at scale across T-Life, Metro, and enterprise applications. The work impacts organizational capabilities by enabling advanced software systems that improve operational efficiency and customer experience. 
 
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the &ldquo;Un-carrier&rdquo; and make a tangible impact! If you're up to the challenge, apply today!
Job Responsibilities<ul><li>
Develop and maintain platform tooling and automation that supports mobile build and release workflows</li><li>
Design, implement, and maintain CI/CD pipelines for iOS and Android applications, including build, test, code signing, and distribution (e.g., TestFlight, Play Store)</li><li>
Own end-to-end reliability, performance, and scalability of mobile CI/CD pipelines</li><li>
Build and operate scalable, containerized build infrastructure, including Kubernetes-based ephemeral runners and autoscaling systems</li><li>
Manage mobile release workflows including code signing, provisioning profiles, secure credential management, artifact storage, and versioning strategies</li><li>
Optimize pipeline performance through caching, parallelization, and failure recovery mechanisms</li><li>
Contribute to design innovations that improve systems, processes, or services using modern DevOps and platform engineering best practices</li><li>
Improve developer experience through automation, tooling, and self-service platform capabilities</li><li>
Collaborate with technical and mobile engineering teams to deliver solutions and standardize build and release processes across iOS (Xcode, fastlane) and Android (Gradle) ecosystems</li><li>
Support technology strategy by evaluating and applying current technologies aligned with business goals, including AWS (IAM, S3, EKS), Kubernetes, and cloud-native tooling</li><li>
Implement observability across CI/CD systems, including pipeline performance metrics (build times, failure rates), logging, alerting, and flaky test detection</li><li>
Compose clear documentation for software code, system designs, pipelines, and infrastructure to support knowledge sharing</li><li>
Mentor engineers through technical leadership, knowledge sharing, and DevOps/platform engineering best practices</li><li>
Perform other duties or projects as assigned by business management</li></ul>
Education and Work Experience<ul><li>
4&ndash;7+ years of technical engineering experience</li><li>
Bachelor&rsquo;s degree with 5+ years of related work experience, or an advanced degree with 3+ years of related experience (Required)</li><li>
Degree in Computer Science, Software Engineering, Information Management, or equivalent experience (Required)</li></ul>
Knowledge, Skills, and Abilities
Required<ul><li>
Strong cross-functional collaboration and stakeholder communication</li><li>
Technical writing skills</li><li>
Software engineering or DevOps experience</li><li>
Strong experience with CI/CD systems (GitLab CI preferred; also GitHub Actions, Jenkins, Bitrise, CircleCI)</li><li>
Experience with AWS (IAM, S3, EKS, Secrets Manager) and cloud-native architectures</li><li>
Experience with Kubernetes and containerized workloads</li><li>
Experience designing and operating CI runners / build infrastructure (ephemeral, autoscaling preferred)</li><li>
Strong scripting and automation skills (Python, Bash, etc.)</li><li>
Experience with mobile build systems (iOS or Android)</li></ul>
Preferred<ul><li>
Experience with fastlane, Gradle, and Xcode build systems</li><li>
Experience managing mobile code signing, provisioning, and secure credentials</li><li>
Prior iOS or Android development experience</li><li>
Experience with observability tools (e.g., Datadog, Prometheus, logging/metrics systems)</li><li>
Experience integrating AI-assisted tools (e.g., code generation, pipeline optimization, or test automation) into engineering workflows</li></ul><ul><li>At least 18 years of age</li><li>Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No):Yes 
 
DOT Regulated: 
DOT Regulated Position (Yes/No):No 
Safety Sensitive Position (Yes/No):No 

Base Pay Range: $113,600 - $205,000
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Sr Software Engineer – Mobile DevOps

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
Join our team as a Senior Product Owner &ndash; Agentic AI, a senior execution leader within our AI organization and a critical authority within Agile feature teams. This role owns the Team / Sprint backlog as the single source of truth and serves as the accountable leader for delivery execution, backlog integrity, and sprint discipline. 
 
This role is accountable for governing the Agile team backlog and ensuring disciplined execution alignment between development teams and business stakeholders. The Senior Product Owner defines, refines, and prioritizes user stories to enable predictable delivery of AI-enabled product capabilities. This role uniquely combines backlog authority with formal quality accountability, serving as the single point of acceptance for completed user stories based on clearly defined criteria. 
 
Success is measured by sustained sprint velocity, backlog readiness, delivery predictability, and production-quality feature releases. The impact of this role extends beyond team execution, strengthening organizational agility, improving cross-team coordination, and enabling timely delivery of high-value AI-driven product capabilities. 
 
This is a hands-on execution leadership role requiring strong technical acumen, disciplined backlog governance, and the ability to drive predictable, high-quality outcomes in complex, cross-functional AI initiatives. 
 
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today!
Job Responsibilities:<ul><li>
Drive Agile execution rigor and backlog governance, including enforcing daily Jira updates, accurate status reporting, defect and dependency tracking, and traceability from initiatives through user stories to ensure delivery transparency and operational discipline</li><li>
Own and govern the Agile team backlog as the single accountable authority for scope clarity, prioritization, and acceptance. Operate with a working-level understanding of architecture, APIs, data flows, AI/ML pipelines, system dependencies, and non-functional requirements. Ensure every story is technically executable, includes clear functional and technical acceptance criteria, and reflects integration, performance, security, and operational constraints.</li><li>
Collaborate with Agile teams and stakeholders to write user stories and define acceptance criteria and tests</li><li>
Facilitate synchronization meetings with other product owners and mentor peers to enhance product ownership capabilities</li><li>
Review and accept completed user stories to ensure they meet acceptance criteria and quality standards</li><li>
Support product managers in creating and managing product vision and technical roadmaps related to scope</li><li>
Coordinate with other product owners to align backlogs for large, cross-functional initiatives</li><li>
Also responsible for other duties/projects as assigned by business management as needed</li></ul> 
Education and Work Experience:<ul><li>
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)</li><li>
4-7 years - Relevant Product Management, Product Owner, Business Analyst, and System Analyst or Architecture/Software Engineer experience in an agile software product development environment. Advanced level understanding of customer experience</li></ul> 
Knowledge, Skills and Abilities:<ul><li>
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)</li><li>
Agile Project Management Experience with Agile backlog/project management tools. (Required)</li><li>
Communication Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. (Required)</li><li>
User Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)</li><li>
Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)</li></ul> 
Licenses and Certifications:<ul><li>
Scrum Product Owner certification (CSPO) preferred. (Preferred)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 
Travel: 
Travel Required (Yes/No): Yes 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No
Compensation Range for Bellevue, WA: $123,000 to $166,400
Compensation Range for Frisco, TX: $109,400 to $147,900
Base Pay Range: $94,600 - $170,700
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Sr Product Owner, Agentic AI

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees! 
This role sits within T-Mobile&rsquo;s Collaboration &amp; Productivity (CaP) portfolio and is responsible for evolving and optimizing the enterprise-wide collaboration ecosystem. We're talking a portfolio of ~100 products &mdash; Microsoft M365, Webex, Slack, Lucid, Airtable, and more - the digital backbone of how our Un-carrier employees collaborate, create, and deliver. 
 
This isn't a &quot;keep the lights on&quot; role. You'll shape how AI transforms the way we work &mdash; enabling advanced product features, identifying smarter workflows, and driving the kind of productivity innovations that make a real difference at scale. You'll go toe-to-toe with vendors, advocating for T-Mobile's needs and influencing their roadmaps. You'll embed agility into everything the team does &mdash; owning the backlog in JIRA, running Scrum, and moving fast without breaking things
You're the right fit if you:<ul><li>
Think deeply about what makes a great employee experience</li><li>
Know your way around the M365 ecosystem and related products</li><li>
Can manage a massive product portfolio without losing sight of what matters</li><li>
Are energized by vendor relationships &mdash; not just managing them, but winning them</li><li>
Believe AI isn't just a buzzword &mdash; it's how world-class teams operate</li></ul>
We're building an AI-driven, world-class engineering org at T-Mobile. Come lead the tools that make it possible.
Job Responsibilities:<ul><li>
Own the end-to-end product lifecycle for a portfolio of ~100 collaboration and productivity tools (M365, Webex, Slack, Lucid, Airtable, and more), ensuring alignment with business goals and employee needs</li><li>
Lead vendor management &mdash; build and maintain strategic relationships with partners; influence their product roadmaps and drive optimizations tailored to T-Mobile's specific needs</li><li>
Identify, enable, and champion AI capabilities within productivity tools &mdash; to drive smarter ways of working for T-Mobile employees and the CaP team itself</li><li>
Manage the product backlog in JIRA and lead Agile/Scrum ceremonies to keep the team moving efficiently; drive adoption of an agile framework within the CaP team and ensure appropriate capitalization of work where applicable</li><li>
Collaborate cross-functionally with HR, IT, Finance, Legal, Engineering, Cybersecurity, and Architecture to drive adoption, resolve operational issues, and deliver impactful product improvements</li><li>
Conduct employee and market research to identify opportunities, inform product strategy, and build a prioritized roadmap that reflects both current needs and future possibilities</li><li>
Analyze quantitative and qualitative data to prioritize features, assess risks, and support sound decision-making across the portfolio</li><li>
Develop adoption tools, training materials, and enablement resources that help employees get maximum value from our collaboration and productivity suite</li><li>
Identify and resolve execution, operational, and organizational issues that impede product success &mdash; and drive improvement plans within your sphere of influence</li><li>
Maintain professional knowledge of emerging trends in collaboration technology, AI, and productivity &mdash; and bring those insights back to the team and the business</li><li>
Develop positive working relationships with employee groups to deeply understand productivity pain points and translate them into actionable product improvements</li></ul>
Required<ul><li>
Bachelor&rsquo;s degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience. Acceptable areas of study include Computer Science, IT or equivalent experience</li><li>
7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. Experience working with enterprise SaaS platforms and large-scale product ecosystems</li><li>
6+ years&rsquo; experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.</li><li>
Strong experience managing product backlogs and working within Agile frameworks (Scrum, Kanban)</li><li>
Proven ability to influence cross-functional stakeholders in a highly matrixed environment</li><li>
Strong analytical skills and experience using data to drive product decisions</li><li>
Excellent communication skills with the ability to translate complex technical concepts to diverse audiences</li></ul>
Technical &amp; Functional Skills<ul><li>
Experience working with APIs, integrations, and enterprise platforms</li><li>
Familiarity with tools such as JIRA or similar analytics platforms</li><li>
Understanding of DevOps concepts and software delivery practices</li><li>
Ability to engage with engineering and architecture teams on technical topics</li><li>
AI Proficiency &amp; Enablement: Demonstrated ability to leverage AI tools to optimize personal and team workflows. Experience identifying, evaluating, and enabling AI capabilities within enterprise productivity platforms to improve employee experience and drive operational efficiency. Comfortable working in an AI-first engineering culture and championing AI adoption across the organization.</li></ul>
Preferred<ul><li>
Experience with Microsoft 365, Microsoft Teams, or similar collaboration platforms</li><li>
Experience working in vendor-managed product environments</li><li>
Experience with AI/automation tools such as Copilot, ChatGPT, Claude or similar</li><li>
Certifications such as Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or PMI-ACP, MS 365 Certification (preferred)</li></ul>
Team &amp; Environment<ul><li>
Part of a highly collaborative, distributed team across multiple U.S. locations (including Bellevue, WA and Overland Park, KS)</li><li>
Team includes a mix of product professionals, engineers, and platform specialists</li><li>
Operates in a highly matrixed environment with enterprise-wide stakeholders</li><li>
Strong culture of learning, development, and internal mobility</li></ul>
Why Join Us<ul><li>
Opportunity to shape the collaboration experience for an entire enterprise workforce</li><li>
Work at the forefront of AI-driven productivity transformation</li><li>
Influence strategy and outcomes across a large, complex product ecosystem</li><li>
Partner with leading technology providers such as Microsoft, Cisco, and others</li><li>
Be part of a team focused on innovation, optimization, and continuous improvement</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No):
 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Base Pay Range: $130,900 - $236,200
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Sr Product Manager, Collaboration & Productivity

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
We are adding a Senior Product Manager to lead the vision and growth of our SSP product line on the programmatic digital-out-of-home (DOOH) marketplace. You'll collaborate with a team that develops solutions to enhance the experience for media owners on our platform, and allows publishers to power their network and grow programmatic revenue.
 
 
You'll work closely with engineers to guide products from conception to launch, and sit at the intersection of business and technology by working with multiple teams and contributors. Our Product team takes an iterative and data-driven approach to product development, breaking down problems into steps that drive swift product releases and deliver clear value to our customers. Your work directly impacts the organization by driving product innovation, operational efficiency, and improving customer experiences through effective product management.
Job Responsibilities:<ul><li>
Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs.</li><li>
Conduct market and customer research to find opportunities and strategize the product roadmap.</li><li>
Collaborate with development teams to achieve technical deliveries and product releases.</li><li>
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes.</li><li>
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt.</li><li>
Develop positive working relationships with internal teams including engineering, marketing, sales, client success, etc.</li></ul> 
Education and Work Experience:<ul><li>
Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)</li><li>
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)</li><li>
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. (Preferred)</li><li>
7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)</li></ul> 
Knowledge, Skills and Abilities:<ul><li>
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)</li><li>
Strong requirements elicitation, and proven skills to write concisely and clearly for different audiences. (Required)</li><li>
Agile Project Management experience with Agile backlog/project management tools. (Required)</li><li>
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories. (Required)</li><li>
Ability to lead and drive the product lifecycle by delivering large and complex business/technology initiatives. (Required)</li><li>
Ability to effectively and efficiently communicate and present technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)</li><li>
Solid understanding of platform technologies and components such as security, performance, optimization, API integration. (Required)</li><li>
Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)</li></ul> 
Licenses and Certifications:<ul><li>
Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)</li><li>
Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 
Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Base Pay Range: $130,900 - $236,200
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Senior Product Manager, Technical

Join T-Mobile and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.