Qureos Mentor

T-Mobile

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Are you ready to redefine the future of customer service with the power of AI? 
 
Our team is searching for a Associate AI Engineer to support the evolution of T-Mobile&rsquo;s Agentic Next Best Action (ANBA) capabilities&mdash;powering intelligent, real-time decisioning and enabling the next best customer experiences at scale. 
In this role, you support the design and optimization of agentic AI systems that determine and execute the most effective next action for each customer interaction, while shaping seamless, personalized experiences. Leveraging techniques such as prompt engineering, fine-tuning, retrieval-augmented generation (RAG), and tool-integrated reasoning, you&rsquo;ll help build AI that dynamically orchestrates workflows, invokes APIs, and adapts decisions based on context and intent. 
You&rsquo;ll support engineering, product, and business teams to embed ANBA-driven intelligence into production systems&mdash;delivering proactive, outcome-oriented experiences that improve customer satisfaction and business results. 
This role is critical in support of the advancement of T-Mobile&rsquo;s AI capabilities from traditional automation to autonomous, decision-driven systems that continuously learn and optimize both actions and experiences. 
 
We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting clarity in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! If you are passionate about driving excellence and want to make a significant impact, apply today!
Responsibilities:<ul><li> Apply prompt engineering techniques to enhance AI model performance for customer service automation
</li><li> Collaborate with cross-functional teams to integrate AI-driven enhancements into production systems
</li><li> Support the development and optimization of AI models to meet operational goals
</li><li> Contribute to the architecture of AI systems to improve customer interactions
</li><li> Ensure the reliability, accuracy, and efficiency of AI applications in customer service operations
</li><li> Fine-tune AI models to enhance performance and user satisfaction
</li><li> Also responsible for other duties/projects as assigned by business management as needed
</li></ul>Knowledge, Skills and Abilities:
Required:<ul><li> Data Analysis: Ability to analyze and interpret complex data to improve AI model performance.</li><li> Problem Solving: Strong problem-solving skills to troubleshoot and optimize AI systems.</li><li> Collaboration: Excellent collaboration skills to work effectively with cross-functional teams.
</li><li> Data Management: Ability to work with structured and unstructured datasets while ensuring data accuracy, integrity, security, and compliance with organizational standards.</li><li> Data Modeling: Understanding of data modeling concepts and techniques, including relational, dimensional, and semantic data models used to support analytics, machine learning, and AI applications.</li><li> Model Tuning: Ability to analyze model performance, identify improvement opportunities, and implement adjustments to enhance accuracy, reliability, and scalability.</li><li> Prompt Engineering: Knowledge of prompt engineering best practices for generative AI and large language models (LLMs), including prompt design, testing, refinement, and optimization.</li><li> Cloud Computing: Knowledge of cloud computing platforms and services (e.g., AWS, Azure, Google Cloud) used for data processing, machine learning, and AI solution deployment.</li></ul>
Preferred:<ul><li> Less than 2 years Developing and optimizing AI models, particularly in customer service automation.</li><li> Less than 2 years Applying AI techniques such as prompt engineering and fine-tuning.</li><li> Less than 2 years Collaborating with cross-functional teams to integrate AI-driven solutions into production systems.</li></ul> 
Education:<ul><li> Bachelor's Degree OR combination of education and experience deemed equivalent.</li><li> Acceptable areas of study include Computer Science, Engineering, or related field.</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 
Travel: 
Travel Required (Yes/No): Yes 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No
***The pay range below is the &quot;National Pay Range&quot; and does not reflect the actual range for the locations listed. Please click on the link at the end of the second paragraph below to see the &quot;actual&quot; pay range for each location. 

Base Pay Range: $80,900 - $146,100
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Associate AI Engineer

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
This role supports organizational decision-making by producing data insights and reports that inform digital product strategy, customer experience optimization, and app and web performance. It involves collecting, analyzing, and reporting on digital journey performance, digital interactions, feature usage, and key business metrics across dashboards and recurring analyses. The role differentiates itself by synthesizing digital behavior, product performance, and operational metrics to provide actionable intelligence to Digital Product teams and cross-functional stakeholders. Success is measured by the accuracy, timeliness, and relevance of weekly reporting, dashboard outputs, and insights delivered to stakeholders. The work impacts the organization by enabling informed digital product decisions, improving customer experiences, and supporting baseline and BAU performance management through data-driven insights.
Job Responsibilities:
<div><ul><li>Collect and analyze digital product, app, and web performance data to produce weekly, monthly, and quarterly analytical reports</li><li>
Report on digital journey performance, digital interactions, feature engagement, conversion, adoption, and other key product metrics</li><li>
Maintain baseline and BAU reporting of key digital metrics across dashboards, recurring reports, and analysis deliverables</li><li>
Synthesize digital behavior trends, product performance data, and customer interaction metrics to generate actionable insights for Digital Product and cross-functional teams</li><li>
Conduct ongoing analysis of app and web journeys, features, and experiences to support digital product measurement and business intelligence activities</li><li>
Partner with stakeholders to define measurement needs, track feature performance, and evaluate the impact of digital product changes</li><li>
Respond to and fulfill ad hoc reporting and analysis requests from business stakeholders</li><li>
Also responsible for other duties/projects as assigned by business management as needed</li></ul>
Education and Work Experience:<div><ul><li>
Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent. Required</li><li>
Acceptable areas of study include Business, Statistics, Economics, Marketing, Data Analytics, Information Systems, or related field. Preferred</li><li>
Prefer 2+ years' experience related to business intelligence, digital analytics, product analytics, or data analysis. Preferred</li><li>
Experience in conducting and communicating data-driven analyses; proven experience with quantitative and qualitative analysis, dashboard reporting, and analytical storytelling.</li></ul></div></div>
Knowledge, Skills and Abilities:<ul><li>
A/B Testing (Required)</li><li>
Ad Hoc Analysis (Required)</li><li>
Business Acumen (Required)</li><li>
Business Metrics (Required)</li><li>
Business Requirements Analysis (Required)</li><li>
Critical Thinking (Required)</li><li>
Dashboard Development (Required)</li><li>
Data Analysis (Required)</li><li>
Data Mining (Required)</li><li>
Data Visualization (Required)</li><li>
SQL Databases (Required)</li><li>
Stakeholder Management (Required)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No):
 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Base Pay Range: $66,900 - $120,600
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Analyst, Business Intelligence

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington area.** 
 
Job Overview 
TThis role leads technical products for T-Mobile's Physical &amp; Edge AI business, being responsible for the product lifecycle from vision and strategy through technical delivery and stakeholder collaboration. Within a vertically integrated team that commercializes Physical &amp; Edge AI offerings, it defines use cases and reference solutions for physical-world AI (including intelligent IoT, sensors, and computer vision for physical spaces) and turns them into prioritized platform features. The role balances customer insight, technical feasibility, and business goals, and partners closely with architecture, hardware/sensor OEMs, ISVs, and go-to-market. Success is measured by product performance, adoption, and revenue contribution, and by the ability to drive growth through innovative, deployable solutions from T-Mobile's network edge.
Job Responsibilities:<ul><li>
Lead the end-to-end product lifecycle by defining vision, strategy, and roadmap for Physical &amp; Edge AI use cases and reference solutions, aligned with business and technical goals</li><li>
Conduct market and customer research and run technical discovery with hardware/OEM and ISV partners to identify opportunities and inform product decisions</li><li>
Translate product strategy into detailed features and user stories, handling the product backlog to support Agile development teams</li><li>
Partner with Solutions Architects to validate the architecture, performance, and security of edge deployments end-to-end</li><li>
Collaborate with cross-functional teams and stakeholders to coordinate release schedules and ensure timely product delivery</li><li>
Monitor product performance and quality in production (e.g., deployment time, edge latency/accuracy, adoption, revenue), addressing defects and driving continuous improvement</li><li>
Also responsible for other duties/projects as assigned by business management as needed</li></ul>
Education and Work Experience:<ul><li>
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)</li><li>
Acceptable areas of study include Computer Science, Engineering, IT, or equivalent experience (Required)</li><li>
3+ years experience in a hands-on technical role writing production code, solution engineering, or technical architecture in a large-scale company/application/product environment (Required)</li><li>
5+ years of relevant product management experience in an Agile software product development environment (Required)</li></ul>
Knowledge, Skills and Abilities (Required):<ul><li>
Agile SDLC</li><li>
Analytical Thinking</li><li>
Backlog Management</li><li>
Customer-Focused</li><li>
Product Management</li><li>
Product Requirements</li><li>
Product Specifications</li><li>
Solution Architecture Design</li><li>
Stakeholder Management</li><li>
Technical Design Documentation</li></ul>
Preferred / Differentiating (Physical &amp; Edge AI context):<ul><li>
Edge, IoT, or computer-vision products</li><li>
Edge inference and sensor/camera protocols (e.g., MQTT, ONVIF, RTSP)</li><li>
Physical-space verticals: retail, manufacturing, logistics, public sector, or healthcare</li></ul>
Licenses and Certifications:<ul><li>
Certified Scrum Master (CSM) or Scrum Product Owner (CSPO) (Preferred)</li><li>
Agile Certified Practitioner (PMI-ACP) (Preferred)</li></ul>
#LI-Corporate<ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Base Pay Range: $103,400 - $186,400
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee&rsquo;s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Product Manager, Technical

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets.
 
 
This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals.
NOTE: Though listed as NY-Remote, the candidate for this role will need to reside within the Syracuse, NY territory as this is a field sales role.
Job Responsibilities:<ul><li>
Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.</li><li>
Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile&rsquo;s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.</li><li>
Deal Negotiation: Negotiate and close deals.</li><li>
Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.</li><li>
Sales Approaches: Create effective sales approaches, solutions, and proposals.</li><li>
Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts</li><li>
Customer Base: Maintain and grow the customer base within a territory model.</li></ul> 
Education and Work Experience:<ul><li>
High School Diploma/GED (Required)</li><li>
1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred)</li><li>
Outside B2B sales experience. (Preferred)</li></ul> 
Knowledge, Skills and Abilities:<ul><li>
Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)</li><li>
Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required)</li><li>
Communication Excellent interpersonal, written, and oral communication skills (Required)</li><li>
Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 

Travel: 
Travel Required (Yes/No): Yes 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives
Base Pay Range: $43,080 - $77,640
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Account Executive, SMB Sales Syracuse NY

<div>At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That&rsquo;s how we&rsquo;re UNSTOPPABLE for our employees!
Job Overview 
 
**THIS IS NOT A REMOTE ROLE 
 
As an Inside Sales Representative in the T-Mobile for Business Channel, you will play a meaningful role in marketing our company's portfolio of business products and services to existing. This is a true hunter role! We're looking for driven, persistent, outstanding sales professionals to bring our products and services to underserved customers. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base. You are accountable for a high volume of activity through customer calls, emails, appointments, and funnel management as part of your assigned accounts. You would be a great fit for our team if you like to combine your superior listening and interpersonal skills and outgoing personality to build instant customer rapport to achieve your sales targets!
Job Responsibilities:<ul><li>
Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments.</li><li>
Perform research to understand customer&rsquo;s unique needs, key contacts, and potential business opportunities. Using research, select appropriate product/service information messaging to meet the needs of individual customers.</li><li>
Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with.</li><li>
Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services.</li></ul>
Education:<ul><li>
High School Diploma (Required)</li></ul>
Work Experience:<ul><li>
2 years Outbound Call Center or a related sales position (Required)</li><li>
2 years Experience in customer service, sales, and/or retention (Preferred)</li></ul>
Knowledge, Skills and Abilities:<ul><li>
Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a speed and accuracy. 
Task management ability to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking (Required)</li><li>
Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)</li><li>
Proficiency with salesforce.com. Enter and update Activities/Events; appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis. (Preferred)</li><li>
Communication Superior listening skills, confident communicator; speak with clarity and positive tone (Required)</li></ul><ul><li>
At least 18 years of age</li><li>
Legally authorized to work in the United States</li></ul> 
Travel: 
Travel Required (Yes/No): No 
 
DOT Regulated: 
DOT Regulated Position (Yes/No): No 
Safety Sensitive Position (Yes/No): No 

Total Target Cash Pay Range: $56,900 - $102,600, inclusive of target incentives
Base Pay Range: $39,830 - $71,820
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate&rsquo;s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! 
As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable! 
 
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. 
 
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</div>

Account Expert, Business