Qureos Mentor

TAZindia

Established in 2022, we, 11ZEROS , are an Ahmedabad-based E-commerce company. We are mainly focused in providing exclusive mobile accessories to the customers all around the world and have successfully served 1 Lac+ customers till now. Website URL : https://11zeros.com/If you&rsquo;re a Customer Support Executive, who loves what you do, then please do join us, we&rsquo;d love to hear from you.What you will be doing? (Your key responsibilities):<ul><li>Addressing customer queries, concerns, and complaints through various channels such as phone, email, live chat, or social media.</li><li>Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.</li><li>Checking duplicate orders and making calls to customers for order confirmation.</li><li>NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.</li><li>Follow-ups for delivery and maintaining RTO refunds.</li></ul>You are a pro at:<ul><li>Knowledge of all our products</li><li>Handling Customers</li></ul>You ace the following powers:<ul><li>Accountability</li><li>Flexibility</li><li>Problem-Solving</li><li>Being Result Oriented</li><li>Being great at Relationship Building</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;16,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Customer Support Executive (CSE)

Established in 2022, we, 11ZEROS , are an Ahmedabad-based E-commerce company. We are mainly focused in providing exclusive mobile accessories to the customers all around the world and have successfully served 1 Lac+ customers till now. Website URL : https://11zeros.com/If you&rsquo;re a Customer Support Executive, who loves what you do, then please do join us, we&rsquo;d love to hear from you.What you will be doing? (Your key responsibilities):<ul><li>Addressing customer queries, concerns, and complaints through various channels such as phone, email, live chat, or social media.</li><li>Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.</li><li>Checking duplicate orders and making calls to customers for order confirmation.</li><li>NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.</li><li>Follow-ups for delivery and maintaining RTO refunds.</li></ul>You are a pro at:<ul><li>Knowledge of all our products</li><li>Handling Customers</li></ul>You ace the following powers:<ul><li>Accountability</li><li>Flexibility</li><li>Problem-Solving</li><li>Being Result Oriented</li><li>Being great at Relationship Building</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Required)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Care Executive

Join TAZindia and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TAZindia

ABOUT_COMPANY

Customer Support Executive (CSE)

Customer Care Executive