Urwah Admin

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Job Title: </b>Legal Intern</div><div>
<b>Location: </b>KSA</div><div>
<b>Department: </b>Legal</div><div>
<b>Job Type:</b> 6 month Internship (Full-Time)</div><div>
<b>Reports To: </b>KSA Legal Counsel<br>
</div><div><b>About Tabby</b></div><div>
<br>
Tabby is a leading tech-enabled payment solution provider that is committed to simplifying the way businesses and consumers transact in the Middle East. Our innovative approach to the Fintech sector has positioned us as a key player in the industry. We are dedicated to delivering exceptional experiences to our clients and end-users by providing secure, efficient, and user-friendly payment solutions.</div><div>
<br>
<b>About the Role</b>
</div><div>
<br>
We are looking for a motivated and detail-oriented Legal Intern to join our legal team in KSA. This is an excellent opportunity for law graduates to gain hands-on experience in a dynamic fintech environment. The intern will support the legal team across a variety of tasks, including legal research, document review, and administrative support, while developing a foundational understanding of KSA laws, regulations, and in-house legal operations.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Assist in the review and proofreading of legal documents including commercial contracts to ensure accuracy and consistency.</li>
<li>Conduct legal research on KSA laws, regulations, and compliance requirements and prepare concise summaries for the legal team.</li>
<li>Support the legal team in tracking and monitoring updates to local laws and regulations that may impact the business.</li>
<li>Help maintain and organize the legal department's contract repository and document management systems.</li>
<li>Assist in preparing templates, presentations, and reports for internal and regulatory purposes.</li>
<li>Provide general administrative support to the legal team, including project management, drafting correspondence and coordinating internal follow-ups.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree in Law from a recognized university</li>
<li>Previous work experience desirable, ideally in a legal function</li>
<li>Basic awareness of KSA laws</li>
<li>Working knowledge of the KSA regulatory landscape for financial services is a plus</li>
<li>Strong written and verbal communication skills in Arabic and English</li>
<li>High attention to detail and strong organizational skills</li>
<li>Eagerness to learn, proactive attitude, and ability to work collaboratively in a fast-paced environment</li>
<li>Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Legal & Compliance Intern

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Manage delinquent accounts based on segmentation and performance data.<br>
Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.<br>
Maintain strong governance and control frameworks to minimize risk.<br>
Customer Dispute Resolution<br>
Track and resolve customer disputes related to payments or services.<br>
Collaborate with internal teams for timely, fair, and customer-centric solutions.<br>
Customer Communication<br>
Ensure effective and professional communication to maximize recoveries while preserving the customer experience.<br>
Handle customer interactions across various digital channels.<br>
What We&rsquo;re Looking For<br>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><div><b><br>
Account Management</b></div><ul>
<li>Manage delinquent accounts based on segmentation and performance data.</li>
<li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li>
<li>Maintain strong governance and control frameworks to minimize risk.</li>
</ul><div><br>
<b>Customer Dispute Resolution</b></div><ul>
<li>Track and resolve customer disputes related to payments or services.</li>
<li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li>
</ul><div><br>
<b>Customer Communication</b></div><ul>
<li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li>
<li>Handle customer interactions across various digital channels.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</li>
<li>Strong knowledge of UAE regulations and debt collection best practices.</li>
<li>Experience with collection agencies, digital tools, and performance reporting.</li>
<li>Excellent communication, problem-solving, and stakeholder management skills.</li>
<li>Ability to balance empathy with commercial impact in customer conversations.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Collection Specialist

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.</div><div></div><div><br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.</div><div></div><div><br>
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.</div><div>
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br>
<br>
We are looking for a hands-on Senior Network Engineer to own and develop our Saudi Arabia network landscape across office sites, data center infrastructure, and cloud connectivity.<br>
</div><div>This role is for a strong individual contributor who can reliably run day-to-day operations and also lead network rollout and improvement projects. The engineer will be the primary network owner in KSA and will support a growing multi-site environment that includes office networks, contact center environments, Wi-Fi, security controls, remote access, cloud connectivity, monitoring, and vendor coordination.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
Network Operations and Ownership</b></div><ul>
<li>Own the health, availability, and security of KSA network infrastructure across offices, data center, and cloud</li>
<li>Act as the primary network escalation point in Saudi Arabia</li>
<li>Maintain and improve LAN, WAN, Wi-Fi, Internet edge, firewalling, site connectivity, and cloud interconnectivity</li>
Ensure stable and supportable operations for business-critical environments, including office users, contact center users, server infrastructure, and cloud-hosted services<br>
<li>
</li></ul><ul><li>Design, implement, and support routed and switched networks across multiple sites</li>
<li>Configure and troubleshoot dynamic routing and network segmentation</li>
<li>Build and maintain VLAN design, IP addressing, DHCP, DNS, NAT, ACLs, VPNs, and firewall policies</li>
<li>Deploy and support new network equipment, including rack planning, cabling coordination, initial configuration, migration, and cutover activities</li>
<li>Support branch and office openings, expansions, relocations, and infrastructure refreshes</li>
Work with cloud and platform teams on secure connectivity between KSA sites and Google Cloud<br>
<li>
</li></ul><ul><li>Implement and maintain secure network access controls</li>
<li>Support 802.1X, port security, segmentation, and secure access design</li>
<li>Work with SecOps / compliance stakeholders on firewall changes, hardening, logging, and policy enforcement</li>
Support remote access and zero-trust / Zero Data Office style architectures where network controls are part of a broader identity-first model<br>
<li>
</li></ul><ul><li>Operate and improve enterprise Wi-Fi environments in KSA offices</li>
<li>Troubleshoot wireless coverage, roaming, authentication, performance, interference, and client onboarding issues</li>
Support office networking standards for user access, guest access, meeting rooms, printers, phones, thin clients, and other edge devices<br>
<li>
</li></ul><ul><li>Own network monitoring for KSA infrastructure</li>
<li>Onboard new sites and network devices into Zabbix</li>
<li>Build meaningful dashboards, thresholds, and alerts</li>
<li>Improve visibility into availability, latency, packet loss, interface health, and critical service dependencies</li>
Define what is truly critical, what should alert, and what should be tracked for trend/capacity purposes<br>
<li>
</li></ul><ul><li>Work directly with vendors, ISPs, system integrators, and support partners</li>
<li>Open, drive, and follow through support cases with equipment vendors and service providers</li>
<li>Coordinate with procurement and internal stakeholders on equipment selection and technical requirements</li>
Review quotes, validate specifications, and help choose fit-for-purpose equipment<br>
<li>
</li></ul><ul><li>Keep network diagrams, standards, addressing plans, rack layouts, and operational notes up to date</li>
<li>Contribute to infrastructure standards for KSA office and branch deployment</li>
<li>Create implementation plans, rollback plans, and operational runbooks where needed</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
6+ years of hands-on experience in network engineering or network/security infrastructure roles</li>
<li>Experience supporting multi-site enterprise networks across offices and branch locations</li>
<li>Strong practical knowledge of:<ul>
<li>Routing and switching</li>
<li>Dynamic routing protocols</li>
<li>VLANs and segmentation</li>
<li>Firewalls and security policies</li>
<li>Site-to-site VPNs and remote access</li>
<li>Enterprise Wi-Fi</li>
<li>Network troubleshooting across L2/L3/L4</li>
</ul></li><li>Strong production experience with <b>Fortinet</b> environments</li>
<li>Experience with network monitoring systems such as <b>Zabbix</b>
</li><li>Experience deploying and operating network equipment in real business environments, not only designing on paper</li>
<li>Experience working with vendors and opening / driving support cases</li>
<li>Strong spoken and written English</li>
<li>Ability to work independently and take ownership as the main network engineer for a country environment</li>
</ul><div><b>Nice to Have:</b></div><ul>
<li>Experience with thin client / office edge environments</li>
<li>Experience troubleshooting adjacent infrastructure such as voice gateways, GSM gateways, or other network-connected appliances</li>
<li>Experience with HA firewall design, load balancing, or secure remote access platforms</li>
<li>Experience supporting rollout projects in new offices or branch networks</li></ul><br>
<h3 class="jobSectionHeader"><b>
Job Benefits</b></h3><br>
<ul>
<li>
A working environment that gives you autonomy and responsibility from day one.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Competitive salary and other bonuses</li>
<li>Health Insurance</li>
<li>The opportunity to work in the fastest-growing product company in the region</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Senior Network Engineer II

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We're a team of 6 passionate researchers, looking for a Project Coordinator to join our team in Saudi Arabia.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
As a Project Coordinator, you will play a vital role in supporting our product teams and research initiatives. Your key responsibilities include:</div><ul>
<li>Recruit users, both customers and merchants, from inside and outside Tabby, for research studies, both remotely and in-person.</li>
<li>Coordinate and facilitate in-person research sessions, and other research events.</li>
<li>Conduct quick user calls and share findings with product teams.</li>
<li>Create and manage user panels for rapid testing.</li>
<li>Review and select research tools (eg, Question Pro, Ethnio, Lyssna).</li>
<li>Contribute to the development and maintenance of research policies and templates.</li>
<li>Create, and manage engaging research activities eg events and workshops for stakeholders.</li>
<li>Review and improve research activities based on feedback.</li>
<li>Create and/or contribute to AI-based research projects to optimize research processes and outputs.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3><div><br>
<b>
Note</b> : This role is open to bilingual candidates only in Arabic/English.</div><div></div><div><b><i><br>
Essential attributes</i></b></div><div>
<ul><li><b>Experience</b> in recruiting users for research, managing personal data cross-country, to the highest ethical standards</li></ul>
<ul><li><b>Experience</b> in setting up research operational projects eg user recruitment panels, knowledge sharing hubs, managing research tools, or similar work experience.
</li></ul><ul><li><b>End-to-End Ownership:</b> A proactive self-starter who takes full accountability for project lifecycles. You take pride in delivering high-quality work from inception to completion, requiring only occasional guidance to achieve results.</li></ul>
<ul><li><b>Problem-Solving:</b> A &ldquo;can-do&rdquo; mindset focused on project impact for the end user. You review workflows and implement innovative solutions, such as AI-driven recruitment, to optimize research efficiency. You stay at the forefront of industry best practices and proactively share new methods or developments with the wider team.</li></ul>
<ul><li><b>Organizational resources skills</b> with a proven ability to manage complex and coordinate multiple projects simultaneously without compromising on detail.</li></ul>
<ul><li><b>Collaboration and Adaptability:</b> A natural relationship-builder who leads their own work while remaining highly adaptable. You are ready to change course, based on team feedback, business priorities, or user needs to ensure a great user experience.</li></ul>
<ul><li><b>Communication:</b> Highly articulate in both written and verbal formats.</li></ul>
<ul><li><b>Ethics and Compliance:</b> A commitment to the highest standards of data ethics and local regulations. You manage user data with total discretion, ensuring strict adherence to privacy guidelines and legal requirements, throughout collection, storage, and access.</li></ul></div><div><br>
</div><div><b><i>
Desirable attributes</i></b></div><div>
<ul><li>A Master's degree in Computer Science, Business Administration, or equivalent practical experience using AI to optimize business processes.</li></ul>
<ul><li>Project or product management experience in research ops products.</li></ul>
<ul><li>Knowledge of using Claude or Cursor to optimize workflows.</li></ul></div><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<ul>
<li>
Independence: you will be assigned your own project from day one. This means you will have full ownership of your business from start to finish</li>
<li>Making an impact: you have a real opportunity to share your passion in advocating for customers, and ensuring that your research findings have an impact on making customer experience better</li>
<li>Working hours: as per local regulations but we care more about quality, not hours put in.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Project Coordinator

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are looking for a Program Management Executive (Implementations) with strong technical operations skills to support Tabby&rsquo;s merchant and channel partner ecosystem. This role sits at the center of our cross-functional engine &mdash; working closely with various departments to ensure merchants are set up for success from day one.</div><div></div><div><br>
You will play a key role in technical onboarding, operational coordination, and product rollout execution. Your work ensures that merchants implement Tabby in the most optimal way and deliver a seamless payment experience across all touchpoints.</div><div></div><div><br>
This is a fast-paced role that requires someone who is detail-oriented, proactive, and comfortable navigating both technical concepts and business conversations.</div><div></div><div><br>
If you enjoy solving operational challenges, improving processes, and working across multiple teams to deliver merchant success at scale &mdash; this role is for you.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Serve as the primary operational and technical liaison between Tabby and partner merchants, coordinating closely with Risk, Integrations, BD, and Key Account teams.</li>
<li>Oversee merchant and channel partner technical onboarding, including documentation preparation, testing coordination, tracking progress, and ensuring timely activation.</li>
<li>Manage merchant data-enablement workflows, ensuring required data is captured, validated, and aligned with risk and underwriting requirements.</li>
<li>Lead and manage negotiations with merchants about technical requirements, ensuring they understand Tabby&rsquo;s data, integration, and compliance needs while balancing business objectives.</li>
<li>Coordinate cross-functional alignment on product rollouts by preparing merchant-facing materials, supporting GTM plans, and ensuring seamless execution across teams.</li>
<li>Analyze merchant performance and integration health, identify operational gaps, and propose improvements to enhance the merchant experience.</li>
<li>Own and improve internal documentation and SOPs, ensuring processes around onboarding, integration, and partner success are scalable and standardized.</li>
<li>Support BD teams during technical discussions with merchants, ensuring commitments made during sales cycles align with product and risk capabilities.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><div><br>
1 year of experience in Partner Success, Technical Account Management, Fintech Operations, Payments, E-commerce integrations, SaaS onboarding, or similar.</div><div>
Strong technical literacy &mdash; understanding of APIs, webhooks, e-commerce platforms, plugins, and payment flows.</div><div>
Solid analytical and problem-solving skills, with the ability to interpret data patterns and identify issues in merchant integrations or data quality.</div><div>
Excellent cross-functional communication &mdash; able to translate technical concepts into actionable steps for non-technical stakeholders.</div><div>
Experience managing negotiations with merchants about technical or data requirements, balancing business needs with technical feasibility.</div><div>
Strong documentation skills with the ability to build processes, SOPs, and clear merchant-facing guides.</div><div></div><div><b><br>
Nice-to-Have Skills</b></div><div></div><div><br>
Experience with BNPL, payment gateways, PSPs, or e-commerce checkout flows.</div><div>
Background supporting enterprise merchants and managing negotiation discussions.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Commercial Operations Executive

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Revenue Operations Manager is a senior individual contributor and operational leader responsible for the design, execution, and continuous improvement of revenue-generating systems across the full customer lifecycle from lead to close to retention and expansion. This role sits at the intersection of Sales, Account Management, Marketing, Finance, and Product, serving as the connective tissue that enables scalable, data-driven revenue growth.<br>
</div><div>
<br>
You will own the revenue operations strategy and infrastructure, not just support it. This means leading cross-functional initiatives, shaping tooling decisions, and influencing how the business measures and optimizes commercial performance.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Own end-to-end revenue performance reporting across the full funnel: pipeline generation, conversion, merchant onboarding, retention, and expansion revenue.</li>
<li>Design and maintain executive-level dashboards and reporting frameworks that surface actionable insights for senior leadership and the Board.</li>
<li>Lead quarterly and annual revenue planning cycles, including capacity modeling, pipeline coverage analysis, and forecast accuracy reviews.</li>
<li>Proactively identify revenue risks, trends, and growth opportunities through structured analysis, and make strategic recommendations to leadership.</li>
Define and govern the company's revenue metrics taxonomy, ensuring consistent definitions and reporting standards across BD, AM, Finance, and Product.<br>
<li>
</li></ul><ul><li>Own the operational design and continuous improvement of go-to-market processes across Business Development and Account Management functions.</li>
<li>Lead the development and rollout of scalable playbooks, SOPs, and operational frameworks that improve team efficiency and performance consistency.</li>
<li>Partner with BD and AM leadership to identify structural bottlenecks, design solutions, and drive implementation across teams.</li>
<li>Oversee lead allocation strategy, routing logic, and pipeline governance, ensuring optimal coverage, speed-to-contact, and conversion across all channels (inbound, channel partnerships, referrals, and internal transfers).</li>
Lead territory design, segmentation strategy, and capacity planning in partnership with BD leadership.<br>
<li>
</li>
</ul><ul><li><br>
Define and govern operational standards across the Account Management function, including performance tracking frameworks, health scoring, and renewal/expansion pipeline visibility.</li>
<li>Lead operational initiatives that improve AM efficiency, client retention outcomes, and expansion revenue performance.</li>
<li>Own bandwidth management and internal transfer processes to ensure optimal resource allocation across AM teams.</li>
Partner with AM leadership to build structured QBR and performance review cadences.<br>
<li>
</li></ul><ul><li>Own the strategy, governance, and ongoing optimization of the CRM and broader revenue tech stack.</li>
<li>Lead CRM architecture decisions including workflow automation, pipeline configuration, data modeling, and integration with adjacent tools (marketing automation, BI, finance systems).</li>
<li>Define and enforce data quality standards, field governance, and pipeline hygiene requirements across all revenue teams.</li>
<li>Evaluate, onboard, and embed new revenue tooling, managing vendor relationships and change management internally.</li>
Drive adoption across BD and AM through structured enablement programs and accountability frameworks.<br>
<li>
</li></ul><ul><li>Serve as the primary RevOps stakeholder in cross-functional initiatives involving Product, Finance, Risk, Marketing, and Partnerships.</li>
<li>Lead the operational design for new channel partnerships, product launches, and market expansions, translating strategic intent into executable operational plans.</li>
<li>Represent Revenue Operations in leadership forums, contributing to company-wide planning and prioritization decisions.</li>
Manage operational dependencies across merchant onboarding, product integrations, and partner go-lives, ensuring timely and high-quality execution.<br>
<li>
</li></ul><ul><li>Mentor and develop junior members of the Revenue Operations function, building team capability and operational maturity over time.</li>
<li>Champion a culture of structured problem-solving, data-driven decision making, and continuous improvement across commercial teams.</li>
<li>Contribute to the long-term build-out of the RevOps function, including headcount planning, process maturity roadmaps, and tooling strategy.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
4 to 8 years of progressive experience in Revenue Operations, Sales Operations, or Commercial Strategy roles, with at least 2 years in a senior or lead capacity</li>
<li>Demonstrated ownership of CRM platforms at an administrative or architectural level (Salesforce, Pipedrive, HubSpot, or equivalent)</li>
<li>Strong command of revenue analytics including pipeline modeling, forecasting, funnel analysis, and cohort reporting</li>
<li>Experience partnering directly with VP/C-suite stakeholders and translating business strategy into operational execution</li>
<li>Advanced proficiency in data tools: Google Sheets/Excel at a minimum; SQL and BI tools (Looker, Tableau, Metabase, or similar) strongly preferred</li>
<li>Proven ability to lead cross-functional projects with multiple senior stakeholders</li>
Exceptional analytical thinking, structured communication, and executive-level presentation skills<br>
<li>
</li></ul><ul><li>Experience in fintech, payments, BNPL, lending, or marketplace business models</li>
<li>Hands-on experience with CRM automation, workflow logic, and API integrations</li>
<li>Background in revenue forecasting, quota setting, or incentive compensation design</li>
<li>Experience building or scaling a RevOps function from an early stage</li>
Exposure to GTM strategy, market expansion, or channel partnership operations<br>
<li>
</li></ul><ul><li>Quality, accuracy, and timeliness of revenue reporting and forecasting</li>
<li>Pipeline health and coverage ratios across BD and AM</li>
<li>CRM data integrity scores and adoption rates across commercial teams</li>
<li>Speed and efficiency of lead-to-close and onboarding processes</li>
<li>Measurable impact of operational improvements on revenue team productivity</li>
<li>Cross-functional initiative delivery against scope, quality, and timeline</li>
<li>Growth and capability development of junior RevOps team members</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Commercial Operations Manager I

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><div><br>
<b>
Client Relationship Management:</b> Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.</div><div></div><div><br>
<b>
Client Onboarding:</b> Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.</div><div></div><div><br>
<b>
Account Monitoring:</b> Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.</div><div></div><div><br>
<b>
Upsell and x-sell: </b>increase client revenue and enhance client satisfaction by providing personalized recommendations.</div><div></div><div><br>
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Communication:</b> Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.</div><div></div><div><br>
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Problem Solving:</b> Proactively identify and resolve any client concerns or issues in a timely and effective manner.</div><div></div><div><br>
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Product Knowledge:</b> Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.</div><div></div><div><br>
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Collaboration:</b> Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.</div><div>
<b>Documentation:</b> Maintain accurate client interactions, transactions, and communications records in our CRM system.</div><div></div><div><br>
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<h3 class="jobSectionHeader"><b>Skills, Knowledge &amp; Expertise</b></h3><div><br>
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Education:</b> Fresh graduate in business administration, Finance, Economics, or a related field.</div><div></div><div><br>
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Language: </b>Bi-lingual Arabic and English speakers are required.</div><div></div><div><br>
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Communication Skills:</b> Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.</div><div></div><div><br>
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Interpersonal Skills:</b> Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.</div><div></div><div><br>
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Problem-Solving Abilities:</b> Proactive problem-solving skills with the ability to identify issues and develop effective solutions.</div><div></div><div><br>
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Organisational Skills:</b> Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.</div><div></div><div><br>
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Cross-Functional Collaboration: </b>Ability to work collaboratively in a team environment while working independently when necessary.</div><div></div><div><br>
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Tech Savvy:</b> Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.</div><div></div><div><br>
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Interest in FinTech:</b> A keen interest in financial technology and a desire to learn and grow within the industry.</div><br>
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<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
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The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
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Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
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Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Account Management Executive

Join Tabby and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.