Urwah Admin

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are seeking a detail-oriented and highly motivated <b>Talent Acquisition Screener</b> to join our HR team. In this role, you will serve as the first point of contact in the hiring process, responsible for identifying qualified candidates through resume screening and initial phone interviews. You will play a critical role in ensuring a smooth and efficient recruitment process by supporting recruiters and hiring managers with top-of-funnel activities.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Review and screen resumes to evaluate candidate qualifications based on role requirements.</li>
<li>Source candidates by posting over social media platforms</li>
<li>Conduct initial phone screens to assess candidates&rsquo; experience, availability, interest, and alignment with company values.</li>
<li>Maintain accurate and up-to-date candidate information in the applicant tracking system (ATS).</li>
<li>Communicate effectively with candidates to provide updates and schedule interviews with recruiters and hiring managers.</li>
<li>Collaborate with recruiters to understand role requirements and refine screening criteria as needed.</li>
<li>Ensure all screening and hiring practices comply with company policies and employment laws.</li>
<li>Provide a positive and professional candidate experience throughout the screening process.</li>
<li>Assist in creating and posting job advertisements across job boards and social media platforms when needed.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
English Fluency is a must ( C1 Level )</li>
<li>University Graduate.</li>
<li>1 year of mass hiring experience.</li>
<li>Familiarity with applicant tracking systems (ATS) and recruiting software.</li>
<li>Strong interpersonal, communication, and organizational skills.</li>
High attention to detail with the ability to manage multiple open roles simultaneously.<br>
<li>
</li>
<li><br>
Ability to maintain confidentiality and handle sensitive candidate information professionally.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Talent Acquisition Screener

<div><div><div><div><p><b>Job Summary:</b>
</p><div>We are seeking a detail-oriented and highly motivated <b>Talent Acquisition Screener</b> to join our HR team. In this role, you will serve as the first point of contact in the hiring process, responsible for identifying qualified candidates through resume screening and initial phone interviews. You will play a critical role in ensuring a smooth and efficient recruitment process by supporting recruiters and hiring managers with top-of-funnel activities.</div><div><br>
</div><div>
<br>
</div></div></div></div><p>Key Responsibilities
</p><div><div><div><p><b>Key Responsibilities:</b>
</p><ul><li>Review and screen resumes to evaluate candidate qualifications based on role requirements.</li>
<li>Source candidates by posting over social media platforms</li>
<li>Conduct initial phone screens to assess candidates&rsquo; experience, availability, interest, and alignment with company values.</li>
<li>Maintain accurate and up-to-date candidate information in the applicant tracking system (ATS).</li>
<li>Communicate effectively with candidates to provide updates and schedule interviews with recruiters and hiring managers.</li>
<li>Collaborate with recruiters to understand role requirements and refine screening criteria as needed.</li>
<li>Ensure all screening and hiring practices comply with company policies and employment laws.</li>
<li>Provide a positive and professional candidate experience throughout the screening process.</li>
<li>Assist in creating and posting job advertisements across job boards and social media platforms when needed.</li><br>
</ul><div>
<br>
</div></div></div></div><p>Skills, Knowledge and Expertise
</p><div><div><div><p><b>Qualifications:</b>
</p><ul><li>English Fluency is a must ( C1 Level )</li>
<li>University Graduate.</li>
<li>1 year of mass hiring experience.</li>
<li>Familiarity with applicant tracking systems (ATS) and recruiting software.</li>
<li>Strong interpersonal, communication, and organizational skills.</li>
High attention to detail with the ability to manage multiple open roles simultaneously.<br>
<li>
</li>
<li><br>
Ability to maintain confidentiality and handle sensitive candidate information professionally.</li></ul></div></div></div></div><p></p>

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are looking for a <b>Quality Team Leader</b> to take ownership of a team of ~10 Quality Specialists at Tabby. This role goes far beyond people management: it requires sharp analytical skills to uncover the <i>real</i> root causes, not just the surface issues, and the ability to turn these insights into effective action plans. The Team Leader will oversee their team's monitoring, perform coaching observations, calibrations, and performance management, while ensuring quality standards translate into measurable business impact. This position demands agility, creativity, and resilience in a fast-paced, high-growth environment.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
Leadership &amp; Team Development</b></div><ul>
<li>Lead, coach, and inspire a team of ~10 Quality Specialists, ensuring the team is aligned with the goals and objectives.</li>
<li>Promote a culture of accountability, continuous learning, and ownership.</li>
<li>Track performance and deliverables, supporting outliers to improve performance.</li></ul><div><br>
</div><div><b>
Root Cause Analysis &amp; Continuous Improvement</b></div><ul>
<li>Analyze data beyond the &ldquo;what&rdquo; to uncover the &ldquo;why&rdquo; behind recurring issues.</li>
<li>Design and monitor corrective action plans with measurable effectiveness.</li>
<li>Identify gaps across agents, processes, and products, ensuring that solutions are practical and scalable.</li></ul><div><br>
</div><div><b>
Stakeholder Engagement &amp; Influence</b></div><ul>
<li>Partner with Operations, Product, Content, Training, and CX stakeholders across all levels.</li>
<li>Communicate findings and recommendations with clarity, supported by strong data storytelling.</li>
<li>Ensure that quality initiatives directly impact customer experience and business results.</li></ul><div><br>
</div><div><b>
Performance Management &amp; Insights</b></div><ul>
<li>Track and report the effectiveness of improvement programs and quality initiatives.</li>
<li>Provide leadership with data-driven insights to inform strategy and operational decisions.</li>
<li>Align team goals with broader organizational objectives and customer expectations.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Proven experience in Quality Assurance, Coaching, and Performance Management.</li>
<li>Strong expertise in quality monitoring frameworks.</li>
<li>Analytical mindset with demonstrated ability to conduct deep root cause analysis.</li>
<li>Track record of designing and implementing action plans that deliver results.</li>
<li>Experience in fast-paced, high-growth environments.</li>
<li>Excellent stakeholder management and communication skills.</li>
<li>Six Sigma Green Belt certification preferred (not mandatory).</li>
<li>Familiarity with COPC practices is a plus.</li>
<li>Proficiency in QA tools, CRM systems, and reporting dashboards.</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Quality Team Lead

<div><div><div><div><div>We are looking for a <b>Quality Team Leader</b> to take ownership of a team of ~10 Quality Specialists at Tabby. This role goes far beyond people management: it requires sharp analytical skills to uncover the <i>real</i> root causes, not just the surface issues, and the ability to turn these insights into effective action plans. The Team Leader will oversee their team's monitoring, perform coaching observations, calibrations, and performance management, while ensuring quality standards translate into measurable business impact. This position demands agility, creativity, and resilience in a fast-paced, high-growth environment.</div></div></div>
</div><p>Key Responsibilities
</p><div><div><div><div><b>Leadership &amp; Team Development</b>
</div><ul><li>Lead, coach, and inspire a team of ~10 Quality Specialists, ensuring the team is aligned with the goals and objectives.</li>
<li>Promote a culture of accountability, continuous learning, and ownership.</li>
<li>Track performance and deliverables, supporting outliers to improve performance.</li></ul><div><br>
<br>
</div><div><b>Root Cause Analysis &amp; Continuous Improvement</b>
</div><ul><li>Analyze data beyond the &ldquo;what&rdquo; to uncover the &ldquo;why&rdquo; behind recurring issues.</li>
<li>Design and monitor corrective action plans with measurable effectiveness.</li>
<li>Identify gaps across agents, processes, and products, ensuring that solutions are practical and scalable.</li></ul><div><br>
<br>
</div><div><b>Stakeholder Engagement &amp; Influence</b>
</div><ul><li>Partner with Operations, Product, Content, Training, and CX stakeholders across all levels.</li>
<li>Communicate findings and recommendations with clarity, supported by strong data storytelling.</li>
<li>Ensure that quality initiatives directly impact customer experience and business results.</li></ul><div><br>
<br>
</div><div><b>Performance Management &amp; Insights</b>
</div><ul><li>Track and report the effectiveness of improvement programs and quality initiatives.</li>
<li>Provide leadership with data-driven insights to inform strategy and operational decisions.</li>
<li>Align team goals with broader organizational objectives and customer expectations.</li>
</ul></div></div></div><p>Skills, Knowledge &amp; Expertise
</p><div><div><div><ul><li>Proven experience in Quality Assurance, Coaching, and Performance Management.</li>
<li>Strong expertise in quality monitoring frameworks.</li>
<li>Analytical mindset with demonstrated ability to conduct deep root cause analysis.</li>
<li>Track record of designing and implementing action plans that deliver results.</li>
<li>Experience in fast-paced, high-growth environments.</li>
<li>Excellent stakeholder management and communication skills.</li>
<li>Six Sigma Green Belt certification preferred (not mandatory).</li>
<li>Familiarity with COPC practices is a plus.</li>
<li>Proficiency in QA tools, CRM systems, and reporting dashboards.</li></ul></div></div></div></div><p></p>

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Role Overview:</b><br>
<br>
To support and execute HR operational processes efficiently and accurately across the employee lifecycle, ensuring a smooth experience for employees from onboarding to offboarding while maintaining compliance with internal policies and local labor and social insurance regulations.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
Key Responsibilities:</b></div><ul>
<li>Manage the onboarding and offboarding processes end-to-end, including documentation, system access, coordination with internal teams, and ensuring a smooth employee transition experience.</li>
<li>Handle all employment documentation and updates, including contracts, contract renewals, employee status changes, and official HR letters (salary, employment, bank, visa support, etc.).</li>
<li>Administer and follow up on social insurance processes (Form 1 and Form 6), ensuring timely registration and removal, compliance with legal obligations, and maintaining proper documentation.</li>
<li>Oversee the medical insurance process including employee enrollments, dependents&rsquo; updates, claims follow-up, and regular coordination with the insurance provider.</li>
<li>Maintain and update employee records in both physical and digital formats, ensuring data accuracy, consistency, and confidentiality.</li>
<li>Monitor and manage employee leave balances, and address related inquiries in coordination with relevant stakeholders.</li>
<li>Respond to ad-hoc HR operational needs, support internal audits and reporting, and contribute to process improvement initiatives to enhance efficiency and employee experience.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3><div><br>
<b>
Qualifications:</b></div><ul>
<li>1&ndash;2 years of HR experience, preferably with a focus on HR operations.</li>
<li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field.</li>
<li>Proficient Knowledge of labor laws and regulations.</li>
<li>Strong interpersonal and emotional intelligence skills.</li>
<li>Excellent communication (written and verbal), documentation, and problem-solving abilities.</li>
<li>Highly organized with attention to detail and strong follow-up skills.</li>
<li>Ability to work in a fast-paced, collaborative environment while maintaining a people-first approach.</li></ul><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

People Experience Associate

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are looking for a <b>People Experience Partner (HRBP)</b> to lead and oversee <b>all HR functions</b> for <b>Tabby Egypt</b>. This is a <b>strategic and hands-on role</b>, where you&rsquo;ll work closely with leadership to build a <b>strong, engaged, and high-performing workforce</b>, while ensuring our HR strategy supports business goals.<br>
</div><div>
<br>
You will play a key role in <b>driving talent management, performance management, employee engagement, employee relations, compensation &amp; benefits, and culture-building initiatives</b>, acting as a trusted partner to managers and employees.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Partner with leadership to <b>develop and implement HR strategies</b> that drive business success and align with company values.</li>
<li>Act as a <b>trusted advisor and coach</b> to managers on people matters, including leadership, team dynamics, and performance.</li>
<li>Lead <b>organizational design and workforce planning</b> to ensure teams are structured and set up for success.</li>
</ul><ul><li>Lead <b>end-to-end talent processes</b>, including, onboarding, succession planning, and development programs.</li>
<li>Collaborate with managers to <b>identify skills gaps and create development plans</b> that foster continuous growth.</li>
<li>Partner with leadership on <b>career development, learning initiatives, and high-potential talent strategies</b>.</li>
</ul><ul><li>Manage and drive <b>performance management cycles</b>, including goal setting, continuous feedback, and formal reviews.</li>
<li>Support managers in <b>developing high-performing teams</b>, coaching them on delivering feedback and handling underperformance.</li>
<li>Collaborate with leaders to implement <b>performance improvement plans (PIPs)</b> when needed.</li>
<li>Promote a <b>feedback-driven, high-performance culture</b> across the organization.</li>
</ul><ul><li>Partner with regional People &amp; Finance teams to ensure <b>competitive and equitable compensation and benefits</b> aligned with Tabby&rsquo;s philosophy.</li>
<li>Advise on <b>salary reviews, promotions, and internal movements</b> to ensure fairness and alignment with market benchmarks.</li>
<li>Stay informed of <b>market trends and insights</b> to recommend enhancements to compensation and benefits packages.</li>
<li>Lead <b>annual salary and bonus review processes</b>, ensuring transparency and alignment with business performance.</li>
</ul><ul><li>Manage <b>employee relations matters</b> (grievances, investigations, conflicts), ensuring fair and compliant outcomes aligned with Egyptian labor law and Tabby policies.</li>
<li>Lead and improve <b>onboarding, offboarding, and HR lifecycle processes</b>, ensuring a smooth and engaging employee experience.</li>
<li>Ensure local HR processes are aligned with <b>regional/global HR programs, policies, and best practices</b>.</li>
</ul><ul><li>Design and implement <b>employee engagement strategies and initiatives</b> that foster a positive work environment.</li>
<li>Partner with managers and employees to <b>enhance workplace culture, recognition programs, and employee well-being</b>.</li>
<li>Conduct <b>regular engagement surveys</b> and action planning based on feedback to improve team morale and satisfaction.</li>
<li>Drive initiatives that support <b>diversity, equity, and inclusion (DE&amp;I)</b> across the Egypt team.</li>
</ul><ul><li>Ensure <b>compliance</b> with Egyptian labor laws, regulations, and internal company policies.</li>
<li>Analyze <b>HR data and metrics</b> to provide actionable insights on workforce trends, turnover, engagement, and performance.</li>
<li>Lead or participate in <b>local and regional HR projects</b>, including change management, organizational development, and scaling initiatives.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What We&rsquo;re Looking For</b></h3><br>
<ul>
<li>
<b>5+ years of HR generalist or HRBP experience</b>, ideally in a fast-paced, high-growth company (experience in tech or fintech is a plus).</li>
<li>Deep understanding of <b>Egyptian labor law</b> and HR best practices.</li>
<li>Strong <b>coaching and consulting</b> skills with the ability to influence and build trust across all levels of the organization.</li>
<li>Experience in <b>talent management, performance management, organizational development, and employee relations</b>.</li>
<li>Ability to <b>think strategically and execute tactically</b> &mdash; hands-on, proactive, and solution-oriented.</li>
<li>Exceptional <b>communication and interpersonal skills</b>.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

People Experience Partner

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The People Experience Specialist is responsible for owning and driving HR operational processes across the full employee lifecycle, ensuring compliance with labor and social insurance laws while continuously enhancing efficiency and employee experience. This role acts as a subject matter expert on HR operations, leading process improvements, and partnering closely with internal stakeholders to deliver a seamless and compliant people experience.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Lead the end-to-end execution of core HR operational processes including onboarding, contract management, and employee lifecycle changes, ensuring accuracy, timeliness, and compliance.</li>
<li>Identify gaps and inefficiencies in current workflows, propose solutions, and implement process enhancements to improve scalability and the employee experience.</li>
<li>Ensure full compliance with Egyptian labor law and social insurance requirements (including managing Form 1, renewals, and audits). Act as a point of reference for complex cases and advise stakeholders accordingly.</li>
<li>Oversee the full medical insurance cycle including employee/dependent enrollments, claims handling, policy renewals, and maintaining a strong relationship with the insurance provider.</li>
<li>Maintain and audit HR systems and employee records, ensuring integrity and confidentiality of data. Generate regular and ad-hoc reports to support decision-making and management insights.</li>
<li>Oversee the tracking and accuracy of leave balances, ensuring correct application of policies and addressing escalated queries.</li>
<li>Act as the primary liaison with internal functions (Payroll, Operations, IT, etc.) to ensure alignment and smooth execution of HR-related processes.</li>
<li>Provide guidance and support to junior team members, helping to build knowledge and consistency within the team.</li>
<li>Contribute to HR projects such as audits, policy rollouts, HR system upgrades, or data accuracy initiatives.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
2&ndash;3 years of progressive HR experience, with solid expertise in HR operations.</li>
<li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field (HR certification is a plus).</li>
<li>Strong knowledge of Egyptian labor law, social insurance regulations, and HR best practices.</li>
<li>Proven ability to manage complex HR operational cases independently and with sound judgment.</li>
<li>Excellent stakeholder management, communication, and problem-solving skills.</li>
<li>High level of ownership, accountability, and attention to detail.</li>
<li>Demonstrated ability to improve processes and contribute to team effectiveness.</li>
<li>Proficiency in HR systems and tools; strong data analysis and reporting skills are an advantage.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

People Experience Specialist

Join Tabby and explore 23   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tabby

ABOUT_COMPANY

Talent Acquisition Screener

Talent Acquisition Screener

Quality Team Lead

Quality Team Lead

People Experience Associate

People Experience Partner

People Experience Specialist