Urwah Admin

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are looking for a high-impact leader to own the performance, structure, and scalability of Tabby&rsquo;s <b>SME Sales &amp; Activation Engine</b>.<br>
</div><div>This is a high-volume leadership role. You will manage a large team of tele-sales and onboarding specialists responsible for acquiring merchants and moving them from &quot;prospect&quot; to &quot;live and transacting.&quot; You are not just managing people; you are managing productivity. You will drive efficiency by incorporating technology for pre-qualification, optimizing call cadences, and ensuring our &quot;bread and butter&quot; SME sector scales without chaos.<br>
</div><div>This role sits above day-to-day execution but requires a deep understanding of sales floor dynamics, funnel mechanics, and operational rigor.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
Key Responsibilities</b><br>
</div><div>
<br>
<b>1. Team Leadership &amp; Sales Culture</b><br>
</div><ul><li>Hire, train, and lead a large team of Inside Sales Managers and Executives.</li>
<li>Build a high-performance culture focused on distinct KPIs: Call volume, connect rates, conversion rates, and time-to-live.</li>
<li>Coach managers on driving daily productivity and holding their teams accountable.</li>
Foster a culture of trust, directness, and psychological safety, while maintaining uncompromising standards for output.<br>
<li>
</li>
</ul><div><br>
<b>2. Tech-Enablement &amp; Pre-Qualification</b><br>
</div><ul><li>Lead the integration of technology (AI, automation, or CRM tools) to automate the pre-qualification of leads before they reach the sales team.</li>
<li>Design workflows where technology handles the heavy lifting of vetting, allowing your sales team to focus solely on high-quality, convertible merchants.</li>
Continuously audit our sales stack to remove friction and increase &quot;selling time&quot; per agent.<br>
<li>
</li>
</ul><div><br>
<b>3. Operational Ownership (The Funnel)</b><br>
</div><ul><li>Own the end-to-end funnel metrics</li>
<li>Identify leakage points in the funnel. If merchants are stalling at the &quot;Approved&quot; stage, you find the root cause and fix it.</li>
<li>Review numbers daily/weekly. Challenge performance narratives with data, not feelings.</li>
<li>Balance speed with quality, ensure we are launching merchants fast, but also launching them <i>correctly</i> so they transact immediately.<br>
</li>
</ul><div><br>
<b>4. Process Design &amp; Continuous Improvement</b><br>
</div><ul><li>Design and document SOPs and Playbooks for the sales and onboarding teams.</li>
<li>Remove bottlenecks by clarifying dependencies between Sales, Risk, and Ops.</li>
Drive structural fixes over manual workarounds. If a process requires constant escalation, it is broken&mdash;you are here to fix it.<br>
<li>
</li>
</ul><div><br>
<b>5. Performance Management &amp; Reporting</b><br>
Define clear success metrics (Daily Activity, Pipeline Health, Activation Speed) and ensure consistent tracking via dashboards.</div><ul>
<li><b>Collective Performance Model:</b> Implement a structure where team success dictates individual success. Ensure transparency in how targets are set and reviewed.</li>
<li>Hold managers accountable for <i>outcomes</i> (revenue/live merchants), not just <i>outputs</i> (number of calls made).<br>
</li>
</ul><div><br>
<b>6. Cross-Functional Alignment</b><br>
</div><ul>
<li><br>
Act as the primary bridge between RevOps, Risk, Legal, Product, and Tech.</li>
<li>Translate cross-functional constraints (e.g., changes in Risk policy) into clear execution plans for your sales floor.</li>
Escalate strategically, bring solutions and context, not just noise.<br>
<li>
</li>
</ul><div><br>
<b>What Success Looks Like</b><br>
</div><ul><li><b>High Efficiency:</b> High volume of calls/activities yielding high conversion rates due to effective pre-qualification tech.</li>
<li><b>Speed to Lead:</b> Merchants are contacted, signed, and activated rapidly.</li>
<li><b>Predictability:</b> Targets are hit consistently without end-of-month panic/firefighting.</li>
<li><b>Strong Leadership:</b> You have built a layer of strong managers who can run the floor independently.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
<b>7+ years experience</b> in high-velocity Sales, Business Development, or Sales Operations.</li>
<li><b>3+ years experience</b> managing managers and large teams (15+ people).</li>
<li>Proven track record of implementing sales technology (Dialers, CRM automation, Lead Scoring) to drive efficiency.</li>
<li>Experience in Fintech, BNPL, SaaS, or high-volume E-commerce is strongly preferred.</li>
<li>Strong command of data (Excel/Sheets, Salesforce/HubSpot, Tableau/Looker).</li>
</ul><div><b>What This Role Is Not</b></div><ul>
<li>Not an Individual Contributor role (you are leading leaders)</li>
<li>Not a purely &quot;Strategy&quot; role (you must be willing to get your hands dirty in the ops).</li>
<li>Not a &quot;Relationship Management&quot; role (this is about acquisition and activation velocity).</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Job Benefits</b></h3><br>
<ul>
<li>
Flexible working hours and autonomy.</li>
<li>A working environment where the quality of your work shapes your career trajectory.</li>
<li>Employee Stock Options Program (ESOP).</li>
<li>Medical &amp; Social Insurance.</li>
<li>Flexi Perks: Monetary benefit for health, well-being, or professional development.</li>
<li>AI Subscription Allowance of up to 250$</li>
<li>Hybrid Work Setup</li>
<li>2 months Remote work allowance</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Merchant Onboarding Manager II

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Job Summary - We are looking for a Senior Data Analyst with exceptional analytical skills and a proven ability to work with large, complex datasets. The ideal candidate is a SQL superstar who can extract, transform, and analyze data efficiently, while also building reports and dashboards that guide critical business decisions. This role is perfect for someone who thrives in fast-paced environments, loves solving problems with data, and can translate insights into actionable recommendations.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul><li>
<b>
Data Analysis &amp; RCA</b>: Perform deep analysis on business datasets to identify trends, patterns, and anomalies. Translate raw data into clear, actionable insights for stakeholders.</li></ul><br>
<div></div><ul><li>
<b>
SQL &amp; Data Extraction</b>: Write highly optimized SQL queries for data extraction and manipulation. Ensure query performance is efficient even with large datasets. Act as the go-to expert in SQL best practices within the team.</li></ul><br>
<div></div><ul><li>
<b>
Reporting &amp; Visualization</b>: Build and maintain automated dashboards and reports to track business KPIs. Use tools like Tableau, Power BI, or Looker for data visualization. Create ad-hoc reports to answer urgent business questions.</li></ul><br>
<div></div><ul><li>
<b>
Data Quality &amp; Management</b>: Ensure accuracy, consistency, and reliability of data used for analysis. Collaborate with data engineering teams to maintain robust data pipelines. Proactively identify and resolve data quality issues.</li></ul><br>
<div></div><ul><li>
<b>
Stakeholder Communication</b>: Present findings in a clear and concise manner to both technical and non-technical audiences. Support senior management with data-driven decision-making. Partner with business, operations, risk, finance, product teams to support problem solving and decision-making.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's or Master's degree in Statistics, Mathematics, Economics, Data Science, or related discipline.</li>
<li>Minimum 3&ndash;5 years of experience in data analytics in data analytics or business intelligence.</li>
<li>Strong SQL skills for analysis and reporting.</li>
<li>Hands-on experience with at least one visualization tool is a plus (Tableau, Power BI, Looker).</li>
<li>Excellent problem-solving skills and a structured, analytical mindset.</li>
<li>Experience in fintech, lending, collections, risk, or consumer finance is a plus.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Senior Data Analyst

<p>Tabby is Hiring Customer Support Stars!</p><p>Location: The Greek Campus, Downtown Cairo</p><p>Are you fluent in English and Arabic? Ready for a high-paying job with amazing bonuses? Join our team!</p><p>Your Paycheck:</p><p>Guaranteed Salary: 19,000 - 22,000 EGP (gross)</p><p>HUGE Monthly Bonus: Earn up to 70% of your gross salary!</p><p>Daily Transport: 230 EGP (gross) for every day you're at the office.</p><p>Plus, Amazing Bonuses:</p><p>50% Bonus after 3 months</p><p>50% Bonus after 6 months</p><p>100% Bonus after 1 year</p><p>100% Bonus every 6 months after that!</p><p>The Perks:</p><p>Work-From-Home: Option available based on your performance.</p><p>Full Benefits: Health &amp; Social Insurance.</p><p>Paid Training: 6 weeks of fully paid training &amp; nesting.</p><p>Great Location: Based in the vibrant Greek Campus.</p><p>The Job:</p><p>Assist customers via chat, calls, and email.</p><p>5-day rotational shifts (8 hours + 1 hr break).</p><p>Shifts run between 7 AM and 10 PM.</p><p>Ready to boost your career? DM</p><p>Pay: E&pound;19,000.00 - E&pound;22,000.00 per hour</p><p>Work Location: Remote</p>

Customer service agent calls & chats

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Job Title: </b>Legal Intern</div><div>
<b>Location: </b>KSA</div><div>
<b>Department: </b>Legal</div><div>
<b>Job Type:</b> 6 month Internship (Full-Time)</div><div>
<b>Reports To: </b>KSA Legal Counsel<br>
</div><div><b>About Tabby</b></div><div>
<br>
Tabby is a leading tech-enabled payment solution provider that is committed to simplifying the way businesses and consumers transact in the Middle East. Our innovative approach to the Fintech sector has positioned us as a key player in the industry. We are dedicated to delivering exceptional experiences to our clients and end-users by providing secure, efficient, and user-friendly payment solutions.</div><div>
<br>
<b>About the Role</b>
</div><div>
<br>
We are looking for a motivated and detail-oriented Legal Intern to join our legal team in KSA. This is an excellent opportunity for law graduates to gain hands-on experience in a dynamic fintech environment. The intern will support the legal team across a variety of tasks, including legal research, document review, and administrative support, while developing a foundational understanding of KSA laws, regulations, and in-house legal operations.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Assist in the review and proofreading of legal documents including commercial contracts to ensure accuracy and consistency.</li>
<li>Conduct legal research on KSA laws, regulations, and compliance requirements and prepare concise summaries for the legal team.</li>
<li>Support the legal team in tracking and monitoring updates to local laws and regulations that may impact the business.</li>
<li>Help maintain and organize the legal department's contract repository and document management systems.</li>
<li>Assist in preparing templates, presentations, and reports for internal and regulatory purposes.</li>
<li>Provide general administrative support to the legal team, including project management, drafting correspondence and coordinating internal follow-ups.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree in Law from a recognized university</li>
<li>Previous work experience desirable, ideally in a legal function</li>
<li>Basic awareness of KSA laws</li>
<li>Working knowledge of the KSA regulatory landscape for financial services is a plus</li>
<li>Strong written and verbal communication skills in Arabic and English</li>
<li>High attention to detail and strong organizational skills</li>
<li>Eagerness to learn, proactive attitude, and ability to work collaboratively in a fast-paced environment</li>
<li>Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Legal Intern

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Manage delinquent accounts based on segmentation and performance data.<br>
Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.<br>
Maintain strong governance and control frameworks to minimize risk.<br>
Customer Dispute Resolution<br>
Track and resolve customer disputes related to payments or services.<br>
Collaborate with internal teams for timely, fair, and customer-centric solutions.<br>
Customer Communication<br>
Ensure effective and professional communication to maximize recoveries while preserving the customer experience.<br>
Handle customer interactions across various digital channels.<br>
What We&rsquo;re Looking For<br>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><div><b><br>
Account Management</b></div><ul>
<li>Manage delinquent accounts based on segmentation and performance data.</li>
<li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li>
<li>Maintain strong governance and control frameworks to minimize risk.</li>
</ul><div><br>
<b>Customer Dispute Resolution</b></div><ul>
<li>Track and resolve customer disputes related to payments or services.</li>
<li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li>
</ul><div><br>
<b>Customer Communication</b></div><ul>
<li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li>
<li>Handle customer interactions across various digital channels.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</li>
<li>Strong knowledge of UAE regulations and debt collection best practices.</li>
<li>Experience with collection agencies, digital tools, and performance reporting.</li>
<li>Excellent communication, problem-solving, and stakeholder management skills.</li>
<li>Ability to balance empathy with commercial impact in customer conversations.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Collection Specialist

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.</div><div></div><div><br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.</div><div></div><div><br>
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.</div><div>
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.<br>
<br>
We are looking for a hands-on Senior Network Engineer to own and develop our Saudi Arabia network landscape across office sites, data center infrastructure, and cloud connectivity.<br>
</div><div>This role is for a strong individual contributor who can reliably run day-to-day operations and also lead network rollout and improvement projects. The engineer will be the primary network owner in KSA and will support a growing multi-site environment that includes office networks, contact center environments, Wi-Fi, security controls, remote access, cloud connectivity, monitoring, and vendor coordination.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
Network Operations and Ownership</b></div><ul>
<li>Own the health, availability, and security of KSA network infrastructure across offices, data center, and cloud</li>
<li>Act as the primary network escalation point in Saudi Arabia</li>
<li>Maintain and improve LAN, WAN, Wi-Fi, Internet edge, firewalling, site connectivity, and cloud interconnectivity</li>
Ensure stable and supportable operations for business-critical environments, including office users, contact center users, server infrastructure, and cloud-hosted services<br>
<li>
</li></ul><ul><li>Design, implement, and support routed and switched networks across multiple sites</li>
<li>Configure and troubleshoot dynamic routing and network segmentation</li>
<li>Build and maintain VLAN design, IP addressing, DHCP, DNS, NAT, ACLs, VPNs, and firewall policies</li>
<li>Deploy and support new network equipment, including rack planning, cabling coordination, initial configuration, migration, and cutover activities</li>
<li>Support branch and office openings, expansions, relocations, and infrastructure refreshes</li>
Work with cloud and platform teams on secure connectivity between KSA sites and Google Cloud<br>
<li>
</li></ul><ul><li>Implement and maintain secure network access controls</li>
<li>Support 802.1X, port security, segmentation, and secure access design</li>
<li>Work with SecOps / compliance stakeholders on firewall changes, hardening, logging, and policy enforcement</li>
Support remote access and zero-trust / Zero Data Office style architectures where network controls are part of a broader identity-first model<br>
<li>
</li></ul><ul><li>Operate and improve enterprise Wi-Fi environments in KSA offices</li>
<li>Troubleshoot wireless coverage, roaming, authentication, performance, interference, and client onboarding issues</li>
Support office networking standards for user access, guest access, meeting rooms, printers, phones, thin clients, and other edge devices<br>
<li>
</li></ul><ul><li>Own network monitoring for KSA infrastructure</li>
<li>Onboard new sites and network devices into Zabbix</li>
<li>Build meaningful dashboards, thresholds, and alerts</li>
<li>Improve visibility into availability, latency, packet loss, interface health, and critical service dependencies</li>
Define what is truly critical, what should alert, and what should be tracked for trend/capacity purposes<br>
<li>
</li></ul><ul><li>Work directly with vendors, ISPs, system integrators, and support partners</li>
<li>Open, drive, and follow through support cases with equipment vendors and service providers</li>
<li>Coordinate with procurement and internal stakeholders on equipment selection and technical requirements</li>
Review quotes, validate specifications, and help choose fit-for-purpose equipment<br>
<li>
</li></ul><ul><li>Keep network diagrams, standards, addressing plans, rack layouts, and operational notes up to date</li>
<li>Contribute to infrastructure standards for KSA office and branch deployment</li>
<li>Create implementation plans, rollback plans, and operational runbooks where needed</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
6+ years of hands-on experience in network engineering or network/security infrastructure roles</li>
<li>Experience supporting multi-site enterprise networks across offices and branch locations</li>
<li>Strong practical knowledge of:<ul>
<li>Routing and switching</li>
<li>Dynamic routing protocols</li>
<li>VLANs and segmentation</li>
<li>Firewalls and security policies</li>
<li>Site-to-site VPNs and remote access</li>
<li>Enterprise Wi-Fi</li>
<li>Network troubleshooting across L2/L3/L4</li>
</ul></li><li>Strong production experience with <b>Fortinet</b> environments</li>
<li>Experience with network monitoring systems such as <b>Zabbix</b>
</li><li>Experience deploying and operating network equipment in real business environments, not only designing on paper</li>
<li>Experience working with vendors and opening / driving support cases</li>
<li>Strong spoken and written English</li>
<li>Ability to work independently and take ownership as the main network engineer for a country environment</li>
</ul><div><b>Nice to Have:</b></div><ul>
<li>Experience with thin client / office edge environments</li>
<li>Experience troubleshooting adjacent infrastructure such as voice gateways, GSM gateways, or other network-connected appliances</li>
<li>Experience with HA firewall design, load balancing, or secure remote access platforms</li>
<li>Experience supporting rollout projects in new offices or branch networks</li></ul><br>
<h3 class="jobSectionHeader"><b>
Job Benefits</b></h3><br>
<ul>
<li>
A working environment that gives you autonomy and responsibility from day one.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Competitive salary and other bonuses</li>
<li>Health Insurance</li>
<li>The opportunity to work in the fastest-growing product company in the region</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Senior Network Engineer II

Join Tabby and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.