Urwah Admin

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Senior Auditor - Operational Audits is responsible for delivering end-to-end audits across a broad range of business and operational processes, including enterprise risk management (ERM), third-party/vendor management, HR, marketing and other support and business functions.<br>
</div><div>The role focuses on independently executing risk-based audit engagements, assessing the effectiveness of governance, risk management, and internal control frameworks across less complex but diverse domains. The individual is expected to take ownership of assigned audits from planning through to reporting, while providing practical, value-added insights to improve business processes and control environments.<br>
</div><div>This position requires a strong foundation in internal audit methodology, good business acumen and the ability to quickly understand different processes and risks across functions.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
Operational Audits</b></div><ul>
<li>Plan, execute, and deliver end-to-end audits across a variety of operational areas, including ERM frameworks, vendor onboarding and management HR processes, marketing activities, customer care and other business functions.</li>
<li>Conduct risk assessments and develop audit scopes and programs using a risk-based audit approach.</li>
<li>Evaluate the design and operating effectiveness of internal controls, governance processes and risk management frameworks.</li>
<li>Identify control gaps, inefficiencies and process improvement opportunities, providing practical and actionable recommendations.</li>
<li>Perform walkthroughs, control testing and documentation of processes across multiple business areas.</li>
Execute thematic reviews and cross-functional audits covering key operational risks.<br>
<li>
</li></ul><div><b>Data-Driven Audit Process Development</b><br>
</div><ul><li>Utilize data analytics techniques to support audit planning and execution, including identifying basic trends, anomalies and control gaps.</li>
<li>Extract and analyse data using tools such as SQL and Excel to support audit testing and validation.</li>
<li>Develop and use simple dashboards and visualizations (e.g., Power BI, Tableau) to enhance audit insights and reporting.</li>
<li>Apply data analysis to improve audit efficiency and support risk assessments across operational processes.</li>
Contribute to the adoption of data-driven auditing practices, while continuously building analytics capabilities.<br>
<li>
</li></ul><div><b>Data Analytics &amp; Cross-Functional Support</b><br>
</div><ul><li>Perform data analytics to support other audits.</li>
<li>Develop audit data models, dashboards, and visualizations to identify trends, anomalies, and key risk indicators.</li>
Collaborate with business, technology, and data teams to ensure high data quality and availability for audit purposes.<br>
<li>
</li></ul><div><b>Reporting &amp; Communication</b><br>
</div><ul><li>Prepare clear, concise, and high-quality audit reports, summarizing findings, risks and recommendations.</li>
<li>Communicate audit results effectively to process owners and management.</li>
<li>Track and validate remediation of audit findings to ensure timely closure.</li>
<li>Build effective working relationships with stakeholders across different functions.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
5+ years of experience in internal audit, external audit or risk/control roles, preferably within financial services, fintech or a fast-paced corporate environment</li>
<li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration or a related field.</li>
<li>Relevant certifications such as CIA, ACCA, CPA, or CISA (or in progress) are advantageous..</li>
<li>Strong understanding of internal audit methodologies, risk-based auditing and internal control frameworks (e.g., COSO).</li>
<li>Experience auditing operational processes across multiple functions (e.g., ERM, procurement/vendor management, HR or general business operations).</li>
<li>Good business acumen with the ability to quickly understand and assess new processes and risk areas.</li>
<li>Proficiency in data analytics and visualization tools (e.g., Excel, SQL, Power BI, Tableau, or similar) is preferred.</li>
<li>Strong analytical and problem-solving skills, with attention to detail.</li>
<li>Effective communication skills, with the ability to clearly present findings and engage with stakeholders.</li>
<li>Ability to manage multiple assignments, prioritise effectively, and deliver within deadlines.</li>
<li>Professional skepticism, integrity and a proactive mindset.</li>
<li>Fluency in English is a MUST.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Senior Internal Auditor

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Lead Auditor &ndash; Financial Crime &amp; Compliance is responsible for leading and delivering audits across financial crime and compliance domains, including AML, CTF, sanctions, fraud prevention, and customer due diligence (CDD/KYC/KYB), as well as key compliance-owned processes.<br>
</div><div>The role focuses on independently assessing the effectiveness of financial crime prevention frameworks, regulatory compliance programs and governance structures, including compliance monitoring, regulatory change management and horizon scanning processes in line with CBUAE expectations.<br>
</div><div>This position requires deep expertise in financial crime compliance and regulatory frameworks, combined with strong investigative and data analytics capabilities. The individual will take end-to-end ownership of audit engagements and provide actionable insights to strengthen the overall compliance and control environment.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
Financial Crime &amp; Compliance Audits</b><br>
</div><ul><li>Lead and deliver end-to-end audits across financial crime and compliance processes, including AML, CTF, sanctions, fraud prevention, and customer due diligence (CDD/KYC/KYB).</li>
<li>Independently plan and execute audit engagements using a risk-based approach, covering both first and second line controls.</li>
<li>Evaluate the design and operating effectiveness of financial crime frameworks in line with CBUAE regulations, internal policies and international best practices.</li>
<li>Assess compliance-owned processes, including:<ul>
<li>Regulatory horizon scanning and emerging risk identification</li>
<li>Regulatory change management and implementation tracking</li>
<li>Compliance monitoring and testing programs</li>
<li>Policy governance, review cycles and control oversight</li>
<li>Management information (MI) and reporting to senior management and regulators</li>
</ul></li><li>Identify control gaps, thematic risks, and opportunities to strengthen financial crime prevention and compliance frameworks.</li>
<li>Conduct deep-dive and thematic reviews across high-risk areas such as transaction monitoring, sanctions screening and customer risk profiling.</li>
Stay current on regulatory developments, enforcement actions, and emerging financial crime risks impacting the organization.<br>
<li>
</li>
</ul><div><br>
<b>Forensic Reviews &amp; Investigations</b></div><ul>
<li>Lead or support forensic reviews into suspected financial crime, fraud or control breaches.</li>
<li>Analyze complex datasets and case information to identify suspicious patterns and potential control failures.</li>
Coordinate with compliance and risk functions while maintaining audit independence and objectivity.<br>
<li>
</li>
</ul><div><br>
<b>Data Analytics &amp; Continuous Monitoring</b></div><ul>
<li>Apply advanced data analytics to identify anomalies, control weaknesses and emerging risks across financial crime and compliance processes.</li>
<li>Assess the use of data within compliance monitoring, including MI quality, completeness and timeliness.</li>
Support the development of continuous auditing and monitoring capabilities across financial crime and compliance areas.<br>
<li>
</li>
</ul><div><br>
<b>Reporting &amp; Stakeholder Engagement</b></div><ul>
<li>Report audit outcomes to the Head of Internal Audit, providing clear, risk-based conclusions and practical recommendations.</li>
<li>Prepare concise, high-quality audit reports and communicate findings effectively to senior management.</li>
<li>Build strong relationships with key stakeholders, influencing change and driving timely remediation of audit findings.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Bachelor&rsquo;s degree in Forensic Accounting, Finance, Economics, Law or a related discipline; advanced degree is an advantage.</li>
<li>7+ years of experience in internal audit, financial crime compliance or forensic investigations within banking, fintech or regulated financial services.</li>
<li>Strong knowledge of AML/CFT, sanctions, fraud risk management and CBUAE financial crime and compliance regulations.</li>
<li>Solid understanding of compliance frameworks and second-line responsibilities, including horizon scanning, regulatory change management and compliance monitoring.</li>
<li>Proven experience auditing or assessing financial crime and compliance programs, including governance, policy frameworks and regulatory reporting.</li>
<li>Advanced data analytics capabilities, with proficiency in tools such as SQL, Python, Power BI, Tableau, or similar.</li>
<li>Relevant certifications such as CAMS, CFE, CFF, CIA, or CISA are strongly preferred.</li>
<li>Strong investigative mindset with the ability to analyze complex issues and identify root causes of control weaknesses.</li>
<li>Excellent communication and stakeholder management skills, with experience engaging Compliance, Risk and senior leadership.</li>
<li>High level of professional skepticism, integrity and discretion when handling sensitive information.</li>
<li>Ability to operate independently, manage multiple priorities and deliver in a fast-paced, regulated environment.</li>
<li>Fluency in English is a MUST.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<ul>
<li>
Flexible working model with trust and autonomy from day one.</li>
<li>A high-growth environment with ownership and responsibility that will accelerate your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Comprehensive health insurance.</li>
<li>Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Internal Audit Lead - Financial Crime

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Lead Auditor - Finance, Treasury &amp; Financial Risk will be responsible for leading and delivering end-to-end audits across key financial domains, including finance, treasury operations and financial risk management (credit, capital and liquidity). The role involves independently planning, executing and reporting on audits, while assessing the effectiveness of governance, risk management and internal control frameworks.<br>
</div><div>Internal Audit Leads are expected to take full ownership of assigned audit engagements, from risk assessment and scoping through to issue validation and stakeholder engagement, ensuring alignment with CBUAE expectations and requirements, IFRS standards and internal policies.<br>
</div><div>This role requires a strong experience and understanding of finance and accounting principles, treasury activities and financial risk disciplines, combined with the ability to lead audit assignments, challenge the business constructively and provide actionable insights. Advanced data analytics capabilities are essential to support a risk-based, data-driven audit approach and to enhance audit quality and efficiency.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
Finance &amp; Treasury Audits</b><br>
</div><ul><li>Lead and deliver end-to-end audits across finance, treasury and financial risk processes, including financial reporting, accounting, liquidity management, funding, investments, payments and tax.</li>
<li>Independently plan audit engagements through risk assessment, scoping, execution and reporting, ensuring a high-quality, risk-based approach.</li>
<li>Evaluate compliance with IFRS, CBUAE regulatory requirements and internal policies, identifying gaps and areas for improvement.</li>
<li>Review treasury frameworks, including cash management, FX exposure and hedging strategies, ensuring robust governance and control practices.</li>
<li>Monitor developments in financial reporting standards, regulatory expectations and fintech trends, incorporating relevant insights into audit coverage.</li>
Review external audit observations, assess their impact on internal control environments and track remediation actions to closure.<br>
<li>
</li>
</ul><div><br>
<b>Data Analytics &amp; Continuous Improvement</b><br>
</div><ul><li>Apply advanced data analytics to identify anomalies, emerging risks, and control weaknesses across finance and treasury processes.</li>
<li>Leverage data models, dashboards and automation tools to enhance audit planning, execution and continuous monitoring.</li>
<li>Drive a data-driven audit approach, improving audit efficiency, coverage and insight generation.</li>
Contribute to the development and enhancement of the risk-based audit plan, incorporating thematic reviews and continuous auditing techniques.<br>
<li>
</li>
</ul><div><br>
<b>Compliance &amp; Risk Management</b><br>
</div><ul><li>Ensure audit activities are aligned with CBUAE regulations, IFRS standards and internal governance frameworks.</li>
<li>Assess the effectiveness of financial risk management practices, including credit, market and liquidity risk oversight.</li>
<li>Provide forward-looking insights on emerging financial, regulatory and business risks impacting Tabby.</li>
Challenge existing processes and controls constructively, promoting a strong risk and control culture.<br>
<li>
</li>
</ul><div><br>
<b>Reporting &amp; Communication</b><br>
</div><ul><li>Report audit outcomes to the Head of Internal Audit, providing clear, risk-based conclusions and practical recommendations.</li>
<li>Prepare concise, high-quality audit reports and communicate findings effectively to senior management.</li>
<li>Build strong relationships with key stakeholders, influencing change and driving timely remediation of audit findings.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
7+ years of relevant experience in internal audit, external audit or financial control within banking, fintech or financial services environments.</li>
<li>Bachelor&rsquo;s degree in Accounting, Finance, Economics or a related discipline.</li>
<li>Relevant professional certifications such as CPA, ACCA, CA, CIA, or CISA (or actively pursuing) are strongly preferred.</li>
<li>Strong technical expertise in finance, accounting and treasury, with a solid understanding of IFRS and CBUAE regulatory frameworks.</li>
<li>Demonstrated experience leading audits across financial reporting, treasury operations, liquidity, funding and financial risk management.</li>
<li>Sound knowledge of internal control frameworks (e.g., COSO) and risk-based auditing methodologies.</li>
<li>Proficiency in data analytics and visualization tools (e.g., SQL, Python, Power BI, Tableau), with the ability to translate data into actionable audit insights.</li>
<li>Strong analytical thinking, with the ability to assess complex processes, identify risks and challenge controls effectively.</li>
<li>Excellent communication and stakeholder management skills, with experience presenting to senior management and influencing outcomes.</li>
<li>Proven ability to operate independently, manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment.</li>
<li>High level of professional skepticism, integrity and attention to detail.</li>
<li>Fluency in English required.</li></ul><br>
<div></div>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><br>
<ul>
<li>
Flexible working model with trust and autonomy from day one.</li>
<li>A high-growth environment with ownership and responsibility that will accelerate your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Comprehensive health insurance.</li>
<li>Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Internal Audit Lead

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
This role supports merchant-related financial operations by acting as the primary finance point of contact for payouts, settlements, and reconciliations. The position works closely with cross-functional teams -including Product, Sales, Legal, Risk, and Compliance- to resolve financial and system-related issues and ensure accurate, timely merchant payouts.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Serve as the primary finance point of contact for merchant-related financial operations.</li>
<li>Collaborate closely with Product, Sales, Legal, Risk, and Compliance teams to resolve<br>
operational and system-related financial issues.</li>
<li>Provide financial clarifications to internal teams, ensuring alignment on payout logic,<br>
settlement models, and merchant configurations.</li>
<li>Assist in preparing, validating, and reconciling merchant payouts, fees, VAT, and offsets<br>
across internal systems, ERP, and bank statements.</li>
<li>Liaise with banks and payment partners to resolve failed, delayed, or reversed transfers and<br>
ensure accurate payouts.</li>
<li>Support the rollout of new payout models, markets, or financial processes from a FinOps<br>
perspective.</li>
<li>Assist in the development of internal documentation, FAQs, and training materials.</li>
<li>Identify process improvement opportunities and assist in implementing them to enhance<br>
accuracy and efficiency.</li>
<li>Support month-end close activities and assist during internal and external audits.</li>
<li>Perform other duties as required to ensure smooth financial operations.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
 1&ndash;3 years of experience in Financial Operations, Payments Operations, Accounting, or FinTech related roles.</li>
<li>Experience working with ERP systems (NetSuite or similar) and Microsoft Excel for large datasets and reconciliations.</li>
<li>Experience with CRM or ticketing platforms is a plus.</li>
<li>Strong analytical and problem-solving skills, with attention to detail and accuracy.</li>
<li>Excellent communication skills, able to explain complex financial information clearly.</li>
<li>Experience working in cross-functional, data-driven teams.</li>
<li>Proactive and accountable mindset with the ability to work under pressure.</li>
<li>Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.</li>
<li>Flexible to work in rotational shifts that suit both you and the team.</li></ul><br>
<h3 class="jobSectionHeader"><b>
What you can expect:</b></h3><br>
<ul>
<li>
A competitive salary dependent upon experience</li>
<li>Excellent health benefits</li>
<li>We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team</li>
<li>A working environment that gives you autonomy and responsibility from day one</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career</li>
<li>We are passionate about creating an equitable, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals (whatever they may be).</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

FinOps Associate

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.</div><div>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
</div><div>Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>
</div><div>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.</div><div>
<br>
We are thrilled to announce an opportunity for a skilled Information Security Engineer to join our team and play a role in enhancing our security measures by utilizing your abilities and deep knowledge of information security methodologies. Paying attention to details and efficiently solving problems will be crucial in ensuring the safety of Tabby&rsquo;s systems.<br>
<br>
The role you will be involved in both operations and important implementation projects contributing to the growth and maintenance of our technology infrastructure. If you have a passion for cybersecurity, possess technical skills and aspire to make a significant impact we strongly encourage you to apply and become an essential part of our dedicated cybersecurity team.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
<b>Penetration Testing</b>: Perform Dynamic Application Security Testing (DAST) and Static Application Security Testing (SAST) for Web, Mobile, and API applications. Plan and conduct Infrastructure Vulnerability Assessment and Penetration Testing of systems, switches, servers, and more.</li>
<li><b>Adversary Simulation (Red Teaming):</b> Participate in sophisticated Red Team</li>
<li>engagements, emulating real-world threat actor Tactics, Techniques, and Procedures (TTPs) to assess the detection and response capabilities of the Blue Team/SOC.</li>
<li><b>Vulnerability &amp; Application Security Analysis:</b> Conduct both Dynamic (DAST) and Static (SAST) Application Security Testing, and perform systematic vulnerability assessments using automated tools combined with meticulous manual verification.</li>
<li><b>Report Development:</b> Produce actionable, high-quality assessment reports that clearly articulate technical findings, business risk, and remediation strategies for both technical implementers and non-technical executives.</li>
<li><b>Control Evasion &amp; Social Engineering:</b> Conduct controlled offensive testing, including Breach &amp; Attack Simulations (BAS) and targeted phishing campaigns, to assess the resilience and bypassability of technical and human controls.</li>
<li><b>Tool Development &amp; Reporting:</b> Develop and maintain custom scripts and tools to enhance offensive security capabilities, and produce high-quality, actionable reports detailing discovered threats and validated vulnerabilities on an ongoing basis.</li>
<li><b>Security Awareness</b>: Experience in conducting phishing simulations and other</li>
<li>awareness exercises to evaluate employee susceptibility to social engineering attacks and provide targeted training to enhance resilience.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Degree in Information Technology, Computer Science, Software Engineering, or related field</li>
<li>Knowledge of Information Technology security issues and approaches to manage</li>
<li>Information Technology security with a fast paced Fintech environment.</li>
<li>Security Qualification Good to have: Offensive Security Certified Professional (OSCP), GIAC Penetration Tester (GPEN), GIAC Web Application Penetration Tester (GWAPT), CREST Registered Penetration Tester (CRT) or equivalent.</li>
<li>Excellent communication, influencing and stakeholder management skills</li>
<li>2-3 Experience of working across teams to deliver solutions and generate high levels of internal buy-in</li>
<li>Experience of working in a culturally diverse environment</li>
<li>Knowledge of online technologies, payment methods, content delivery networks, REST APIs, microservices, and application development.</li>
<li>Programming and scripting understanding (Bash, Python etc.)</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Information Security Engineer - VAPT (Saudi National)

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
About Tabby</b><br>
</div><div>Tabby is the GCC's largest and fastest-growing fintech, reshaping how 15+ million customers pay, earn and save. Our flagship BNPL product is used by 40,000+ merchants including Amazon, Noon and IKEA, generating over $10B in annual transaction volume. We move fast, we build in public, and we take customer experience seriously.</div><div></div><div><br>
<br>
<b>The context</b><br>
</div><div>Our AI agent (LLMA) now resolves 75% of written tickets autonomously. What reaches a human is genuinely hard: payment disputes, refund edge cases, banking anomalies, product bugs, situations that require judgment, not a script. This role exists at that intersection.</div><div><br>
</div><div>
This is not traditional contact-centre work. You operate more like a case investigator: you receive a ticket the AI could not close, you figure out what actually happened, and you own the resolution end-to-end.</div><div></div><div><br>
<br>
<b>The environment</b><br>
</div><div>You will work inside a coaching-driven operating system. An AI supervisor monitors ticket direction in real time and flags risks before you send a response. Coaches - senior agents promoted from the floor &mdash; are available to consult on hard cases. Every coaching interaction is logged automatically; your growth is tracked, not just your throughput.</div><div><br>
</div><div>
The expectation is not perfection. The expectation is that you ask for help when you need it, that you act on feedback, and that you do not hide problems.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
What you will do</b><br>
</div>Own complex tickets from first review to final resolution - payments, refunds, disputes, banking edge cases, product anomalies.<br>
<ul><li>
</li>Investigate independently using account history, transaction data, logs and internal tools. Form a view. Act on it.<br>
<li>
</li>Communicate directly with customers: what happened, why, what you are doing about it - no templated deflections.<br>
<li>
</li>Make judgment-based decisions, including compensation where appropriate, balancing customer fairness with risk and policy.<br>
<li>
</li>Use the coaching system actively: ask for help when stuck, accept real-time guidance from coaches, flag what you learn.<br>
<li>
</li>Flag gaps in the Knowledge Base: if an article is missing or wrong, say so. Your field observations directly improve the system.<br>
<li>
</li>Spot and document recurring patterns - product bugs, AI blind spots, policy gaps - and surface them with evidence.<br>
<li>
</li><li>Spend a portion of your time each week reviewing your own coaching history and acting on recommendations.</li></ul><div><br>
</div><div>
<br>
<b>What success looks like</b><br>
</div><div><b>CSAT</b> | Consistently above team average on complex ticket cohort<br>
<b>Resolution rate</b> | High first-contact resolution; low reopens<br>
<b>AHT</b> | Efficient without cutting corners &mdash; Complex Case flag used when legitimate<br>
<b>KB contribution</b> | Regular flags on missing or broken KB articles<br>
<b>Coaching</b> | Proactively asks for help; recommendations executed, not ignored</div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge and Expertise</b></h3><div><br>
<b>
Requirements - must-have</b><br>
</div><ul><li><b>Prior hands-on experience in financial operations:</b> banking, payment disputes, chargebacks, fintech ops, telecom escalations or insurance claims. This is not negotiable and not a nice-to-have. We hire people who already understand how money moves - we do not train for it.<br>
</li><li><b>Financial literacy in depth:</b> card payment flows, gateway vs issuer logic, refund mechanics, BNPL structure, dispute lifecycle. You can explain any of these in plain language without looking it up.<br>
</li><li><b>Fluent written Arabic</b> (native or near-native) and strong written English (B2+) - customer communication is in Arabic; internal tools and documentation are in English.<br>
</li><li><b>Proven ability to investigate without a script:</b> you look at the data, form a view, and act on it.<br>
</li><li><b>Clear structured written communication</b> in both languages - customers understand exactly what happened and what comes next.<br>
</li><li><b>Comfortable making autonomous decisions</b> - including compensation within policy - without defaulting to escalation.<br>
</li><li><b>Emotional maturity</b> with frustrated customers: calm, direct, empathetic. No hiding behind the process.</li></ul><div><br>
</div><div>
<br>
<b>Nice to have</b><br>
</div>Familiarity with CRM and ticketing tools (Zendesk, Freshdesk, Salesforce Service Cloud).<br>
<ul><li>
</li>Experience working alongside AI - you understand what the model handles well and where it fails, and you fill the gap.<br>
<li>
</li><li>Direct BNPL, open banking or digital wallet product experience.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Benefits</b></h3><div><br>
<b>
What we offer</b><br>
</div>Flexible working hours and genuine autonomy from day one.<br>
<ul><li>
</li>A clear growth path: strong performers move into Coach, Case Officer, or Content roles &mdash; all within the same operational layer.<br>
<li>
</li>Participation in the employee stock options program.<br>
<li>
</li>Health insurance.<br>
<li>
</li><li>Flexi Perks - a monthly allowance you spend on what matters to you: wellness, learning, travel.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

CX - Operations Specialist

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Job Title: </b>Legal Intern</div><div>
<b>Location: </b>KSA</div><div>
<b>Department: </b>Legal</div><div>
<b>Job Type:</b> 6 month Internship (Full-Time)</div><div>
<b>Reports To: </b>KSA Legal Counsel<br>
</div><div><b>About Tabby</b></div><div>
<br>
Tabby is a leading tech-enabled payment solution provider that is committed to simplifying the way businesses and consumers transact in the Middle East. Our innovative approach to the Fintech sector has positioned us as a key player in the industry. We are dedicated to delivering exceptional experiences to our clients and end-users by providing secure, efficient, and user-friendly payment solutions.</div><div>
<br>
<b>About the Role</b>
</div><div>
<br>
We are looking for a motivated and detail-oriented Legal Intern to join our legal team in KSA. This is an excellent opportunity for law graduates to gain hands-on experience in a dynamic fintech environment. The intern will support the legal team across a variety of tasks, including legal research, document review, and administrative support, while developing a foundational understanding of KSA laws, regulations, and in-house legal operations.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Assist in the review and proofreading of legal documents including commercial contracts to ensure accuracy and consistency.</li>
<li>Conduct legal research on KSA laws, regulations, and compliance requirements and prepare concise summaries for the legal team.</li>
<li>Support the legal team in tracking and monitoring updates to local laws and regulations that may impact the business.</li>
<li>Help maintain and organize the legal department's contract repository and document management systems.</li>
<li>Assist in preparing templates, presentations, and reports for internal and regulatory purposes.</li>
<li>Provide general administrative support to the legal team, including project management, drafting correspondence and coordinating internal follow-ups.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree in Law from a recognized university</li>
<li>Previous work experience desirable, ideally in a legal function</li>
<li>Basic awareness of KSA laws</li>
<li>Working knowledge of the KSA regulatory landscape for financial services is a plus</li>
<li>Strong written and verbal communication skills in Arabic and English</li>
<li>High attention to detail and strong organizational skills</li>
<li>Eagerness to learn, proactive attitude, and ability to work collaboratively in a fast-paced environment</li>
<li>Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Legal Intern

Join Tabby and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.