Urwah Admin

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.</div><div></div><div><br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.</div><div></div><div><br>
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.</div><div>
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.</div><div></div><div><br>
We are seeking a dedicated and skilled System Administrator/Second Line Support to join our team and provide exceptional technical assistance to our internal office and call center operations in the KSA. In this role, you will be responsible for diagnosing and resolving a wide range of IT and technical issues faced by our customer support agents, ensuring smooth and efficient operations.</div><div></div><div><br>
Important note: please submit your CV in English as recruiters do not speak Arabic. Thank you!</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Provide first and second line support for our call center operations, assisting agents in resolving customers' technical issues.</li>
<li>Diagnose and troubleshoot network issues at the user level, including computers, access points, switches, and routers.</li>
<li>Resolve issues related to Windows and MacOS operating systems.</li>
<li>Investigate and resolve internet telephony issues, including communication devices (headsets/phones) and internet connections.</li>
<li>Pre-configure new computers for users and perform necessary installations at their workstations.</li>
<li>Conduct an equipment inventory to ensure proper asset management.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Proven experience in providing technical support in a big office, call center or similar environment.</li>
<li>Strong understanding of networking principles and experience in network design and configuration.</li>
<li>Proficiency in diagnosing and troubleshooting issues with Windows and MacOS operating systems.</li>
<li>Familiarity with internet telephony systems and equipment.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Commercial experience with Active Directory</li>
<li>Ability to work in a fast-paced environment and prioritize tasks effectively.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Job Benefits</b></h3><div><br>
<b>
What you can expect:</b><br>
</div><ul><li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Competitive salary and other bonuses</li>
<li>Health Insurance</li>
The opportunity to work in the fastest-growing product company in the region<br>
<li>
</li></ul><div>We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).<br>
</div><div>
<br>
If this sounds exciting to you, we&rsquo;d love to hear from you!</div><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

IT Operations Engineer (Saudi National)

<p>Key Responsibilities</p><ul><li><b>Customer Interaction:</b> Answer and make inbound and outbound calls professionally, providing information and assistance.</li><li><b>Problem Resolution:</b> Listen to customer issues, complaints, or inquiries and provide timely and effective solutions.</li><li><b>Information and Support:</b> Clearly explain product/service features, troubleshoot problems, and guide customers through processes.</li><li><b>Order Management:</b> Assist customers with placing orders or completing purchases over the phone or online.</li><li><b>Data Management:</b> Accurately log all customer interactions, update contact information, and maintain detailed records in a CRM system.</li><li><b>Sales and Lead Generation:</b> Identify sales opportunities, qualify leads, and present company services or products to potential customers.</li></ul><p>Key Skills and Qualifications</p><ul><li><b>Communication:</b> Excellent verbal communication skills, including the ability to speak clearly and professionally.</li><li><b>Customer Service:</b> A strong commitment to customer satisfaction and the ability to handle difficult situations calmly.</li><li><b>Technical Aptitude:</b> Proficiency with computer systems, including CRM software and other relevant tools.</li><li><b>Product Knowledge:</b> Ability to quickly learn about new products, services, and company policies.</li><li><b>Problem-Solving:</b> Strong analytical and problem-solving skills to resolve customer issues efficiently.</li><li><b>Attention to Detail:</b> Meticulous in documenting information and following established procedures.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: E&pound;15,000.00 - E&pound;22,000.00 per month</p>

English Customer service agent

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are seeking an Operations Manager to support and assist the Head of the Contact Center in managing our customer service operations in Egypt. The Operations Manager will play a critical role in ensuring the smooth and efficient day-to-day functioning of the contact center, contributing to the achievement of key performance indicators and customer satisfaction goals.<br>
<br>
The Operations Manager will work closely with the Head of Contact Center to ensure the delivery of exceptional customer service experiences while maintaining efficient day-to-day operations. This role provides an excellent opportunity to contribute to the success of the contact center and enhance customer satisfaction.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Assist in managing and mentoring a team of customer service representatives and supervisors to maintain a high-performance work environment.</li>
<li>Work closely with the Head of Contact Center to implement strategies for delivering exceptional customer service experiences and meeting or exceeding KPIs and customer satisfaction goals.</li>
<li>Supervise the daily operations of the contact center, including call handling, email support, live chat, and social media interactions.</li>
<li>Collaborate with cross-functional teams to maintain a seamless customer experience across all touchpoints.</li>
<li>Support training programs to enhance the skills and knowledge of customer service representatives, ensuring their ability to provide effective solutions.</li>
<li>Assist in maintaining operational policies and procedures, ensuring compliance with company standards and local regulations.</li>
<li>Contribute to workforce planning, scheduling, and resource allocation to meet customer demand and maintain service levels.</li>
<li>Participate in initiatives to optimize customer interaction channels, enhance self-service options, and implement innovative solutions to improve customer engagement.</li>
<li>Assist in addressing and resolving escalated customer issues and complaints.</li>
<li>Stay updated on industry trends, customer preferences, and emerging technologies.</li>
<li>Collaborate with the Head of Contact Center in preparing and presenting regular reports on contact center performance to senior management.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree in Business Administration or a related field.</li>
<li>10 years of experience in contact center management, with 5 years of experience in a leadership role (e.g., supervisor or team lead) or a minimum of 2 years as Operations Manager or equivalent managing an inbound team.</li>
<li>Knowledge of customer service principles, call center operations, and customer experience management.</li>
<li>Proven ability to contribute to KPIs related to customer satisfaction, response times, and resolution rates.</li>
<li>Strong communication skills in English and Arabic, both written and verbal.</li>
<li>Familiarity with customer relationship management (CRM) software and contact center technology.</li>
<li>Leadership and team management abilities, with the ability to motivate and develop a diverse team.</li>
<li>Problem-solving skills and a customer-centric mindset.</li>
<li>Knowledge of local regulations and cultural nuances affecting customer interactions in the Middle East market.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Job Benefits</b></h3><div><br>
.</div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Contact Center Operations Manager

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
About us:</b><br>
<br>
<b>Tabby</b> creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors.<br>
<br>
<b>About the role:</b><br>
<br>
We&rsquo;re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages &mdash; from onboarding and activation to retention and loyalty.</div><div></div><div><br>
In this role, you&rsquo;ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You&rsquo;ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><ul><li><br>
Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><ul><li><br>
1-2 years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul><h3 class="jobSectionHeader"><b><br>
Job Benefits</b></h3><br>
<ul>
<li>
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li>
<li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Health Insurance.</li>
<li> Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

CRM Marketing Specialist

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
About us:<br>
<br>
<b>Tabby</b> creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors.<br>
<br>
About the role:<br>
<br>
We&rsquo;re seeking a results-driven CRM Marketing Manager to own our regional lifecycle strategy and drive measurable impact across activation, retention and lifetime value. You&rsquo;ll lead the end&#8209;to&#8209;end CRM and marketing campaigns, build scalable communication processes, and partner closely with data, analytics, design, co-marketing and copywriting teams to deliver personalized, high&#8209;performing customer experience.</div><div></div><div><br>
We expect extensive hands&#8209;on experience with modern CRM and martech tools, strong proficiency working with large amount of data to turn it into clear insights and tangible business results.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><ul><li><br>
Define the CRM strategy and roadmap aligned to company goals.</li><li>Work on and be responsible for OKRs tied to activation, retention, LTV, and revenue.</li><li>Build the regional communication strategy: audience and segmentation, contact rules, comms calendar, CRM assets and localization.</li><li>Build automated, event-triggered journeys and dynamic personalization using various data sources and tools.</li><li>Optimize multi-channel communications through email, push, sms, in&#8209;app from onboarding and activation to win-back.</li><li>Run experiments and measure results: A/B testing, holdouts, incrementality and attribution.</li><li>Ensure CRM data quality and integrity.</li></ul><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><ul><li><br>
4+ years of experience in CRM, with atleast a year of experience in fintech, retail, finance.</li><li>Proven track record turning CRM into business results.</li><li>Hands-on expertise with modern CRM and martech tools (Braze, Customer.io, Salesforce, Moengage, etc).</li><li>Strong analytical skills, proficiency with experimentation and reporting.</li><li>Advanced SQL, Python, vibe coding and analytical skills are strong advantages.</li><li>Fluency in spoken and written English, speaking and written Arabic is a strong advantage.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Job Benefits</b></h3><br>
<ul>
<li>
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li>
<li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Health Insurance.</li>
<li> Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

CRM Marketing Manager

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
As a Training Manager, you will lead and oversee the training operations in Saudi Arabia, ensuring the delivery of high-quality training programs for our customer service teams. You will manage a team of Training Leads and Trainers, align training initiatives with business objectives, and drive continuous improvement in trainers' performance and customer satisfaction. This role requires strategic oversight, stakeholder collaboration, and a focus on achieving measurable outcomes in a fast-paced CX environment.<br>
</div><div>
<br>
The effectiveness of the role will be measured by trainers' performance metrics, customer satisfaction scores, and team development milestones.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Manage and lead a team of Training Leads, each overseeing 5-7 Trainers, including recruitment, onboarding, performance evaluations, and professional development.</li>
<li>Oversee the delivery of new-hires and on-the-job training, ensuring consistency with Tabby&rsquo;s standards across face-to-face, virtual, and hybrid formats.</li>
<li>Collaborate with stakeholders, including HR, Talent Acquisition, CX Operations, Quality, and Content teams, to align programs with organizational goals and address gaps in hiring, quality, and operations.</li>
<li>Analyze training outcomes, agent performance data, and customer interaction quality across different channels (calls, emails, and chats) to identify trends, root causes of issues, and opportunities for improvement; provide data-driven recommendations and implement solutions.</li>
<li>Develop and maintain certification mechanisms for Trainers and Leads, including train-the-trainer programs, upskilling workshops, and remote facilitation skills.</li>
<li>Track and report on key metrics such as training throughput, feedback, and customer satisfaction; make necessary adjustments to enhance outcomes.</li>
<li>Ensure compliance with adult learning principles, cultural nuances of the GCC region, and best practices in managing remote and on-site teams.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
You have a bachelor's degree in a related field (e.g., communication, psychology, business, education);</li>
<li>You have a minimum of 5 years of experience in Customer Service operations or training, with a proven track record in designing and delivering programs such as new hire training (NHT) and on-the-job training (OJT);</li>
<li>You bring at least 3 years of experience in team management, including leading trainers or supervisors, with a focus on performance management and development;</li>
<li>You are Fluent in English (C1) and Arabic, with a deep understanding of the cultural nuances of the Saudi Arabian and GCC region;</li>
<li>You have strong leadership, communication, coaching, and interpersonal skills to manage teams and stakeholders effectively.</li>
<li>You possess analytical and problem-solving skills to evaluate data, identify trends, and drive improvements.</li>
<li>You have excellent organizational and time management skills to handle multiple priorities in a dynamic environment.</li>
<li>You are proficient in Microsoft Office Suite, learning management systems, and customer support tools (e.g., CRM software, ticketing systems).</li>
</ul><div><br>
<b>Preferred qualifications:</b></div><ul>
<li>Advanced knowledge of adult learning principles, instructional design methodologies, and facilitation techniques.</li>
<li>Certification in customer service training, leadership, or related soft skills (e.g., train-the-trainer certifications).</li>
<li>Conflict Resolution Skills: Ability to remain composed under pressure, effectively resolve disputes by addressing underlying issues, and prevent escalations within teams or with stakeholders.</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Training Manager

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
At Tabby, we are on a mission to deliver world-class partner experiences that set the standard in fintech. As a <b>Partner Support Specialist</b>, you will be the front line of communication with our merchants and applicants &mdash; ensuring every interaction builds trust, resolves issues quickly, and strengthens our relationships.<br>
</div><div>
<br>
You will support partners across multiple channels (chat, email, phone), resolve operational and business inquiries, and play a key role in driving key metrics such as <b>Customer Satisfaction (CSAT), First Contact Resolution (FCR), and Adherence</b>. This is a role for someone who thrives in a fast-paced environment, can balance empathy with accuracy, and takes ownership of delivering outcomes.</div><div><br>
</div><br>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><br>
<ul>
<li>
<b>Partner Communication &amp; Issue Resolution</b><ul>
<li>Provide support to Tabby partners and applicants across chat, email, and phone.</li>
<li>Handle escalations with professionalism and ensure fair application of PS policies (DAT, Hold Timer, CSAT fraud checks).</li>
Ensure accurate, timely resolution in line with SLAs and process guidelines.<br>
<li>
</li></ul></li><li><b>Process Adherence &amp; Quality</b><ul>
<li>Apply Partner Support procedures and knowledge-base materials consistently.</li>
<li>Maintain high QA standards by following templates, knowledge cards, and approved flows.</li>
Escalate complex cases via side-ticketing and ensure traceable handovers to TLs or other functions.<br>
<li>
</li></ul></li><li><b>Continuous Improvement</b><ul>
<li>Capture insights from partner queries to help identify gaps in workflows and policies.</li>
<li>Suggest improvements that enhance FCR and CSAT performance.</li>
Stay current on product, scoring, finance, and payout processes to provide accurate guidance.<br>
<li>
</li></ul></li><li><b>Collaboration &amp; Business Alignment</b></li>
<li>Work closely with Scoring, Finance, BD, and Product teams to ensure smooth end-to-end partner journeys.</li>
<li>Support colleagues in achieving collective targets and maintaining a high-performance culture.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Strong fluency in <b>Arabic and English</b> (both written and verbal).</li>
<li>Bachelor&rsquo;s degree or higher (business, finance, marketing, operations, or related field preferred).</li>
<li>Experience in <b>B2B support, call center, or customer operations</b> is a plus.</li>
<li>Excellent communication, problem-solving, and relationship-building skills.</li>
<li>High attention to detail and ability to follow structured processes.</li>
<li>Resilience and confidence in handling demanding partners and escalations.</li>
<li>Analytical mindset and ability to turn data/feedback into action.</li>
<li>Self-motivated with strong ownership and accountability.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Job Benefits</b></h3><br>
<ul>
<li>
<b>Monthly Bonus</b> tied to achieving operational KPIs (CSAT, FCR).</li>
<li><b>Bonus Multiplier</b> for month-over-month performance improvement.</li>
<li><b>Growth Opportunities</b> within Tabby based on business needs and results.</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Partner Support Specialist, Saudi Resident

Join Tabby and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.