Qureos Mentor

Tabby | تابي

<div>
 
 Department:
 
 Compliance
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Tommaso Pace
 
 
 
 Description
 
 
 
 
 About the role:
 
 
 
 As the
 
 Senior Compliance Manager &ndash; KSA
 
 , you will lead Tabby&rsquo;s compliance strategy and framework in Saudi Arabia, ensuring full adherence to
 
 SAMA regulations
 
 , AML/CTF obligations, and all relevant legal frameworks. You will act as the
 
 Company&rsquo;s Compliance Officer and MLRO
 
 , serving as the primary point of contact with regulators, owning governance structures, and embedding a strong culture of compliance across the business.
 
 
 This is a senior leadership role where you will balance regulatory obligations with business growth, ensuring Tabby continues to scale responsibly and sustainably in one of its most strategic markets.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the design, implementation, and continuous enhancement of Tabby&rsquo;s compliance framework in alignment with SAMA regulations and Saudi Arabian laws.
 </li>
 <li>
 Serve as the primary point of contact with SAMA, managing inspections, audits, regulatory inquiries, and license obligations.
 </li>
 <li>
 Act as the Money Laundering Reporting Officer (MLRO) for Tabby KSA, ensuring robust AML/CTF policies, suspicious transaction reporting (STR), and sanctions compliance.
 </li>
 <li>
 Develop and maintain compliance governance structures, including policies, monitoring, reporting, and escalation frameworks tailored to the Saudi market.
 </li>
 <li>
 Oversee regulatory reporting and ensure timely submission of all SAMA and ZATCA filings, disclosures, and prudential returns.
 </li>
 <li>
 Conduct periodic compliance and AML risk assessments, identifying and mitigating key regulatory and financial crime risks.
 </li>
 <li>
 Provide strategic guidance to senior leadership on compliance implications of new products, partnerships, and business models.
 </li>
 <li>
 Drive compliance awareness across the organization by leading training programs and embedding compliance into day-to-day operations.
 </li>
 <li>
 Collaborate cross-functionally with legal, risk, product, CX, operations, and finance teams to ensure compliance is integrated at every stage.
 </li>
 <li>
 Stay on top of regulatory developments, SAMA circulars, and global best practices, proactively adjusting policies and frameworks to ensure ongoing compliance.
 </li>
 <li>
 Represent Tabby in industry and regulatory forums, building strong relationships with regulators, auditors, and external stakeholders.
 
 
 
 </li>
 </ul>
 Skills, Knowledge and Expertise
 
 
 <ul>
 <li>
 8+ years of experience in compliance, legal, or regulatory roles within financial services, fintech, or payments, including senior leadership exposure.
 </li>
 <li>
 Proven expertise in SAMA regulations, AML/CTF frameworks, sanctions compliance, KYC/CDD/EDD, transaction monitoring, data privacy, and consumer protection.
 </li>
 <li>
 Track record of managing direct relationships with SAMA and other regional regulators.
 </li>
 <li>
 Strong understanding of BNPL, digital payments, e-wallets, and fintech operations in Saudi Arabia.
 </li>
 <li>
 Experience serving as a Compliance Officer/MLRO or equivalent for a regulated financial institution.
 </li>
 <li>
 Excellent leadership and people management skills, with the ability to influence across senior stakeholders.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to apply regulations pragmatically to business operations.
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Law, Finance, Business Administration, or a related field; professional certifications (e.g., CAMS, CCO, ICA) are highly desirable.
 </li>
 <li>
 Bilingual proficiency in Arabic and English.
 
 
 
 </li>
 </ul>
 
 Who will excel?
 
 
 
 The ideal candidate thrives in fast-moving, high-growth environments, is comfortable engaging with regulators at the highest level, and knows how to balance compliance requirements with business strategy. They will be a strong communicator, a strategic thinker, and a hands-on leader who can build robust frameworks while enabling innovation.
 
 
 At Tabby, we act as owners and are held accountable because Tabby belongs to every one of us. We treat each other and our users with kindness, respect, and inclusivity. We&rsquo;re transparent, open to feedback, and always evolving.
 
 
 And in return, we offer:
 
 
 <ul>
 <li>
 A global team of inspired professionals and a truly inclusive company culture.
 </li>
 <li>
 100% trust and freedom to apply your vision from day one.
 </li>
 <li>
 Employee Stock Options Program &ndash; because Tabby belongs to every one of us.
 </li>
 <li>
 Relocation support and guidance through all the entire process.
 </li>
 <li>
 Remote-first setup, with regular opportunities to connect and collaborate in person.
 </li>
 <li>
 Learning and growth opportunities in one of the fastest-growing fintech companies in the region.
 </li>
 <li>
 Devices and tools you need to succeed.
 
 </li>
 </ul>
</div>

Senior Compliance Manager

<div>
 
 Department:
 
 SSU
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Mohammed Jadallah
 
 
 
 Description
 
 
 
 As an SSU Associate, you will support the Self-Supervisory Unit&rsquo;s efforts to ensure that Tweeq operates in full alignment with SAMA&rsquo;s governance and oversight framework. You will assist in monitoring internal compliance, supporting documentation efforts, and helping ensure that regulatory and internal policy obligations are met. Working under the guidance of the SSU Manager, you will contribute to maintaining a strong culture of transparency, integrity, and continuous improvement.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in implementing and maintaining the documentation, processes, and systems required to support compliance with SAMA regulations.
 </li>
 <li>
 Support collaboration efforts across departments to help resolve issues that may impact SSU performance.
 </li>
 <li>
 Help identify and recommend improvements to SSU procedures and workflows.
 </li>
 <li>
 Contribute to the exploration and adoption of tools or technology that can enhance SSU efficiency.
 </li>
 <li>
 Help track and respond to gaps or issues raised internally or by SAMA in a timely and accurate manner.
 </li>
 <li>
 Support the completion of requests from SAMA, ensuring data and documentation accuracy.
 </li>
 <li>
 Assist in preparing monthly and annual reports in coordination with the team.
 </li>
 <li>
 Adhere to Tweeq&rsquo;s Code of Conduct and Ethics and promote the organization&rsquo;s values.
 </li>
 <li>
 Comply with all applicable internal policies, procedures, and governance standards.
 </li>
 <li>
 Contribute to knowledge-sharing within the team and support professional development initiatives.
 </li>
 <li>
 Maintain strict confidentiality regarding SSU activities, information, and materials, both during and after employment.
 </li>
 <li>
 Help ensure that SSU activities comply with approved policies and procedures at all times.
 </li>
 <li>
 Ensuring ongoing compliance with the approved policies, procedures, and standards of the Self-Supervision Unit (SSU) and guiding relevant activities to maintain compliance at all times.
 
 
 
 </li>
 </ul>
 Skills, Knowledge and Expertise
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Law, Risk Management, Business Administration, or a related field.
 </li>
 <li>
 Up to 2 years of experience in compliance, risk, internal audit, or regulatory roles; internship or trainee experience is acceptable.
 </li>
 <li>
 Basic understanding of governance, internal controls, and regulatory frameworks; familiarity with SAMA standards is a plus.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Ability to work under supervision and maintain objectivity in carrying out responsibilities.
 </li>
 <li>
 Good communication and interpersonal skills, with professionalism in written and verbal interactions.
 </li>
 <li>
 Proactive attitude, willingness to learn, and commitment to confidentiality.
 </li>
 <li>
 Proficiency in both Arabic and English is required.
 
 </li>
 </ul>
</div>

SSU Associate (Self Supervisory Unit)

<div>
 
 
 Department:
 
 Business Development - Sales
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 As a Merchant Onboarding Executive, where you will play a pivotal role in processing SME applications for a dynamic markets. Your primary responsibilities will involve guiding merchants through our automated onboarding cycle, facilitating the setup of their online stores, and promoting Tabby's comprehensive financial services. The focus is on maintaining brand consistency, enhancing online visibility, and contributing to sustainable financial growth by fostering robust relationships with Tabby's diverse range of merchants.
 
 
 
 Key Responsibilities
 
 
 
 What you will be doing
 <ul>
 <li>
 Efficiently activate merchants and oversee the backend integration process.
 </li>
 <li>
 Evaluate pre-and post-website activities, monitor merchant transactions, and ensure Tabby&rsquo;s online presence is aligned with brand guidelines.
 </li>
 <li>
 Handle daily drop-offs applications by identifying merchants who stall during the legal stage, proactively following up through calls or emails, and guiding them to complete and submit the required documents.
 </li>
 <li>
 Manage daily resets applications by working with the Risk team to clarify document issues, communicating requirements to merchants via calls and follow-ups, and ensuring resubmissions.
 </li>
 <li>
 Resolve stalled or escalated onboarding cases by coordinating with merchants and internal teams (e.g., Risk or BD) through active outreach and follow-ups to remove blockers and ensure timely activation for our partners
 </li>
 <li>
 Own the full merchant onboarding lifecycle, ensuring merchants are correctly configured with the appropriate accesses, settings, and dashboards prior to activation.
 </li>
 <li>
 Address merchant concerns, manage churn or inactivity, and help drive improvements in onboarding conversion rates.
 </li>
 <li>
 Investigate integration issues, including technical or backend-related errors, and work cross-functionally to implement effective resolutions.
 </li>
 <li>
 Maintain and optimize CRM processes while tracking lead progress and performance against daily, weekly, and monthly KPIs.
 </li>
 <li>
 Collaborate closely with Business Development and cross-functional teams to improve lead handoff, onboarding workflows, and pipeline conversion.
 </li>
 <li>
 Contribute to ongoing process improvements to increase onboarding efficiency, data integrity, and internal collaboration (e.g. CRM hygiene, reporting automation, channel onboarding).
 </li>
 <li>
 Ensure responsiveness and quality through adherence to SLAs and NPS targets.
 </li>
 <li>
 Take ownership of time-sensitive or escalated application cases (e.g., drop-offs, resets, incomplete legal submissions) by coordinating directly with merchants to resolve blockers and accelerate the onboarding journey. This includes reviewing flagged applications, ensuring required documentation is submitted, and supporting follow-ups in collaboration with internal teams (e.g., Risk, Legal, or BD) to reduce turnaround time.
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 You should get in touch with us if you:
 <ul>
 <li>
 Hold a Bachelor's degree in business, sales or related fields, with 1-3 years of experience.
 </li>
 <li>
 Possess proficiency in both written and spoken English &amp; Arabic.
 </li>
 <li>
 Enjoys analyzing data, communicating, negotiating and problem-solving, with strong organizational and project management skills.
 </li>
 <li>
 Preferably have a background in a tech company or a keen interest in web technology, fintech, and e-commerce.
 </li>
 <li>
 Ability to work independently and as a part of a team
 </li>
 <li>
 Self-driven, a proactive problem solver, and comfortable multitasking in a dynamic environment.
 </li>
 <li>
 Adhere to set OKRs &amp; Targets, demonstrating a process-driven and systematic approach to tasks to achieve business goals.
 </li>
 </ul>
 In order to be successful in this role, we believe that you will have:
 <ul>
 <li>
 Great communication skills, both over the phone and via email, with a background in SME merchant success.
 </li>
 <li>
 A business - and solution-oriented mindset with a keen attention to detail, systematic, process driven and able to navigate unclear solutions calmly to support our merchants.
 </li>
 <li>
 An interest in fintech and e-commerce, with knowledge of the e-commerce system landscape (i.e., Magento, Shopify, API integrations) being a strong plus.
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 
 
 What you can expect
 
 
 
 <ul>
 <li>
 We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
 </li>
 <li>
 A working environment that gives you autonomy and responsibility from day one.
 </li>
 <li>
 You should be comfortable with the idea that the quality of your work will influence the shape of your career.
 </li>
 <li>
 Participation in the company&rsquo;s employee stock options program.
 </li>
 <li>
 Health Insurance.
 </li>
 <li>
 Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!
 </li>
 </ul>
</div>

Merchant Onboarding Executive

<div>
 
 
 Department:
 
 Treasury &amp; FinOps
 
 
 
 Location:
 
 UAE
 
 
 
 
 Description
 
 
 
 About us:
 
 
 Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.
 
 
 The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
 
 
 Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion.
 
 
 About the role:
 
 
 The FinOps Associate will be responsible for managing day-to-day financial operations across payments and multi-stream revenue models, including reconciliations, merchant settlements, and reporting for Tabby Wallet, marketplace and affiliate channels. This role is ideal for someone who thrives in fast-paced fintech environments and has strong analytical and operational finance skills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Reconcile daily payment transactions across virtual cards, wallets, bank transfers, and marketplace channels.
 </li>
 <li>
 Monitor prefunding requirements and manage fund flows between operational and settlement accounts.
 </li>
 <li>
 Ensure timely and accurate payouts/settlements with merchants, affiliates, and advertising partners.
 </li>
 <li>
 Investigate and resolve discrepancies, chargebacks, and failed transactions with internal and external stakeholders.
 </li>
 <li>
 Track and report revenue from multiple sources.
 </li>
 <li>
 Manage accruals, cost allocations, and revenue recognition for multiple income streams.
 </li>
 <li>
 Provide financial insights on revenue performance and profitability trends.
 </li>
 <li>
 Support month-end close activities and assist during internal and external audits.
 </li>
 <li>
 Deliver insights on anomalies and optimization opportunities to management.
 </li>
 <li>
 Work closely with product, marketing, and business teams to ensure accurate revenue capture and reporting for Tabby Wallet and marketplace activities.
 </li>
 <li>
 Liaise with banks, payment processors, and affiliate networks to resolve operational and settlement issues.
 
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, or related field.
 </li>
 <li>
 1&ndash;3 years of experience in financial operations, preferably within fintech, payments, or marketplace environments.
 </li>
 <li>
 Strong understanding of payment flows and multi-channel revenue models.
 </li>
 <li>
 Good working knowledge in Microsoft office (Excel, Word..etc).
 </li>
 <li>
 Experience with ERP systems (NetSuite is a plus).
 </li>
 <li>
 Analytical mindset with ability to work with large datasets and ensure data accuracy.
 </li>
 <li>
 Excellent communication, collaboration, and problem-solving skills.
 </li>
 <li>
 Familiarity with fintech regulatory and compliance frameworks is an advantage.
 
 </li>
 </ul>
 Nice to have:
 
 
 <ul>
 <li>
 Experience in a fast-paced, high-growth company or startup.
 </li>
 <li>
 Professional certifications (e.g., CPA, CMA).
 </li>
 <li>
 Familiarity with SQL, BI tools (Tableau).
 </li>
 <li>
 Familiarity with payment gateways, acquirers, and digital wallets in the MENA region
 
 
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 <ul>
 <li>
 We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
 </li>
 <li>
 A working environment that gives you autonomy and responsibility from day one.
 </li>
 <li>
 You should be comfortable with the idea that the quality of your work will influence the shape of your career.
 </li>
 <li>
 Participation in the company&rsquo;s employee stock options program.
 </li>
 <li>
 Health Insurance.
 </li>
 <li>
 Flexi Perks
 
 :
 
 A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!
 
 </li>
 </ul>
</div>

FinOps Associate

<div>
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س11,000 / month
 
 
 
 
 Description
 
 
 
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 
 
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
 </li>
 <li>
 Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
 </li>
 <li>
 Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
 </li>
 <li>
 Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
 </li>
 <li>
 Participate in Quality Calibrations sessions
 </li>
 <li>
 Provide recommendations for procedural improvements (NHT student feedback)
 </li>
 <li>
 Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 You have 5+ years of experience in customer service, with a proven track record of success
 </li>
 <li>
 You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
 </li>
 <li>
 You have a bachelor's degree in a related field (e.g. communication, psychology, business)
 </li>
 <li>
 You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
 </li>
 <li>
 You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
 </li>
 <li>
 You are able to work independently and as part of a team.
 </li>
 <li>
 You have Excellent organizational and time management skills.
 
 
 
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience with designing and facilitating virtual and face to face training.
 </li>
 <li>
 Knowledge of adult learning principles and instructional methodologies in training and development.
 </li>
 <li>
 Experience with learning management systems (LMS or LXP).
 </li>
 <li>
 Certification in customer service training or related soft skills.
 
 
 
 </li>
 </ul>
</div>

Customer Service Trainer - KSA Residence

Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthJoin us in redefining customer experience at Tabby!As a Customer Experience Representative, you'll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role-it's an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services. Key Responsibilities <ul><li>Engage with customers via chat and phone, providing prompt and effective solutions.</li><li>Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.</li><li>Champion customer service excellence, ensuring policies and procedures align with company objectives.</li><li>Analyze customer queries, identifying patterns and opportunities for service optimization.</li><li>Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.</li></ul> Skills, Qualifications & Requirements <ul><li>Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).</li><li>Postgraduate degree in math, business, marketing, or finance (preferred).</li><li>Strong analytical and problem-solving skills, with the ability to think critically.</li><li>Exceptional communication and interpersonal skills, with a high level of self-awareness.</li><li>Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.</li><li>Team player mindset, with the ability to build and maintain strong relationships across teams.</li><li>Resilience under pressure, with a proactive approach to challenges.</li></ul> Why Join Tabby? <ul><li>Be part of an industry-leading fintech company redefining customer experience.</li><li>Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.</li><li>Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.</li><li>Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.</li></ul>If you're ready to set new benchmarks in customer experience, we want you on our team!<img src="https://www.jobg8.com/Tracking.aspx?wQojzMn37u9SrGN17Qj8%2fhvnCMdqpimur" width="0" height="0" />

Customer Service Representative - Saudi National

<div>
 
 
 Department:
 
 Training and Quality
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 Role Overview
 
 
 We&rsquo;re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You&rsquo;ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 What You&rsquo;ll Be Doing
 
 <ul>
 <li>
 Break down product updates and processes into simple, scannable, and engaging learning content (think slides, facilitator guides, eLearning, job aids, quick videos, walkthroughs).
 </li>
 <li>
 Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.
 </li>
 <li>
 Co-create with Trainers and SMEs to make sure learning is accurate and practical.
 </li>
 <li>
 Create engaging and clear training materials in line with our tone, tools, and branding.
 </li>
 <li>
 Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.
 </li>
 <li>
 Use feedback, quiz scores, and QA data to improve and iterate quickly.
 </li>
 </ul>
 
 
 Ramp-Up Expectations
 
 
 
 
 We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:
 
 
 <ul>
 <li>
 
 Month 1:
 
 Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.
 
 
 </li>
 <li>
 
 Month 2&ndash;3:
 
 Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.
 
 
 </li>
 <li>
 
 Month 4+:
 
 Take the lead on full content projects &mdash; from brief to delivery &mdash; and become the go-to for anything instructional design in agent education.
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Skills, Knowledge &amp; Expertise
 
 <ul>
 <li>
 Excellent written
 
 English and Arabic
 
 with ****strong editing, formatting, and structuring skills
 </li>
 <li>
 At least
 
 1 year in instructional design
 
 and eLearning creation.
 </li>
 <li>
 
 Hands-on experience with tools
 
 like Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.
 </li>
 <li>
 Able to turn raw inputs (Slack threads, Notion docs, product specs) into structured learning content.
 </li>
 <li>
 Strong
 
 writing and visual storytelling skills
 
 &mdash; you know how to make complex things sound simple.
 </li>
 <li>
 Comfortable
 
 working cross-functionally
 
 &mdash; especially with Product, Tech, and Ops teams.
 </li>
 <li>
 Detail-oriented and process-driven, with the ability to maintain consistency and quality under pressure
 
 
 </li>
 <li>
 
 Preferred Qualifications
 
 <ul>
 <li>
 
 2+ years
 
 overall in L&amp;D, CX enablement, or content design (minimum 1 year in instructional design).
 </li>
 <li>
 Bonus if you&rsquo;ve worked in
 
 CX, product, or tech startups
 
 .
 </li>
 <li>
 Experience with knowledge bases (like Notion, Zendesk, Helpjuice).
 </li>
 <li>
 Experience collaborating with training, QA, compliance, or product teams
 </li>
 <li>
 Experience supporting
 
 multilingual teams
 
 or agents with limited English proficiency is a plus.
 
 </li>
 </ul>
 </li>
 </ul>
</div>

Instructional Designer

Join Tabby | تابي and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.