Urwah Admin

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Qualifications
 
 
 
 
 Whats on your plate?
 
 
 
 <ul>
 <li>
 360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law and QFC regulations compliance.
 </li>
 <li>
 Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.
 </li>
 <li>
 Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.
 </li>
 <li>
 Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.
 </li>
 <li>
 Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.
 </li>
 <li>
 Compliance &amp; Governance: Ensure adherence to Qatar labor law, QFC regulations and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.
 </li>
 <li>
 HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.
 </li>
 <li>
 Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.
 </li>
 <li>
 Drive Localization &amp; Diversity Initiatives: Support nationalization efforts and lead diversity and inclusion projects aligned with business priorities.
 </li>
 <li>
 Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.
 
 
 </li>
 </ul>
 
 What did we order?
 
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in HR operations, business partnering, or a related function.
 </li>
 <li>
 Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.
 </li>
 <li>
 Demonstrated ability to lead projects and change initiatives end-to-end.
 </li>
 <li>
 Strategic thinker with a hands-on, can-do attitude.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Comfortable in fast-paced, high-growth environments with constant evolution.
 </li>
 </ul>
</div>

Sr. Specialist People Operations

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are looking for a
 
 Specialist Vendor Engagement
 
 to join our team and be part of our growth. If you&rsquo;re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 <ul>
 <li>
 Ensure parity on deals, promotions, discounts in-store level is implemented in Talabat app across all vendors
 </li>
 <li>
 Collaborate with Account manager and Marketing to make sure campaigns are implemented smoothly in accordance with the marketing calendar
 </li>
 <li>
 Ensure all deals, discounts, promotions are accurately visualized in the app (swimlanes, category icons, banners, etc)
 </li>
 <li>
 Collaborate with FMCG/CPG companies to implement exclusive deals for our partners in Talabat.
 </li>
 <li>
 Maximize off take / daily orders through collaboration with vendors on deals, promotions, bundles, discounts.
 </li>
 <li>
 Accurately forecast promotions/bundles and share to all vendor stakeholders to ensure that there will be no out-of-stock incidents
 </li>
 <li>
 Plan in coordination with Account Manager, Key Account Manager, and Marketing to ensure correct visibility and timeline implementation of campaigns.
 </li>
 <li>
 Conduct periodic trade visits to assess new launches, existing promotions, brand activation initiatives and implement them on our platform.
 </li>
 <li>
 Assess each campaign, promotions, discount, bundle, and prepare closing reports for each.
 </li>
 <li>
 Consult with internal (Regional NFV, Local Marketing) and external (Partner Category Managers, Brand Managers, Store Manager/Supervisor, as well as customer insights as necessary to gain information and insights, as well as achieve results that are aligned with corporate and functional objectives.
 </li>
 <li>
 Aligning with local marketing teams on asset and budget allocation
 </li>
 <li>
 Responsible for sharing insights and data on campaign performance
 </li>
 <li>
 Have a strong ability to analyze data and performance metrics related to user behavior, engagement and conversion on our VLP's.
 </li>
 <li>
 Monitor the performance of in-app banners, swim-lanes, promotions, and other VLP components.
 </li>
 <li>
 Liaising with the content team to perform A/B testing on banners and other app elements to make informed data-driven recommendations on user flows, design, placement, and messaging.
 </li>
 <li>
 Identifies opportunities for additional revenue generation, creates growth projects and supports/project manages the execution.
 
 
 </li>
 </ul>
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 2- 3 years of experience in Trade Sales in Grocery Retail or FMCG, with trade marketing experience, is a plus.
 </li>
 <li>
 Excellent verbal and written communication skills (outgoing personality)
 </li>
 <li>
 Experience in project management against set deliverables
 </li>
 <li>
 Ability to prioritize and organize workloads independently when required
 </li>
 <li>
 Team player and the ability to work across different multimedia platforms and departments
 </li>
 <li>
 To set own priorities in line with business needs and work constructively within the team and on your own initiative
 </li>
 <li>
 Ability to problem-solve and &lsquo;make things happen
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Ability to analyze research projects
 </li>
 <li>
 Willingness to learn and develop with the role
 </li>
 </ul>
</div>

Specialist Vendor Engagement - Local Shops

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are looking for a
 
 Sales Executive
 
 to join our team and be part of our growth. If you&rsquo;re an analytical and sales driven person who is hungry for a new adventure, a multinational workplace is waiting for you.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Submit the Sales plan as per the set objectives.
 </li>
 <li>
 Maintain accurate records of all sales and prospecting activities to analyze the sales prospects.
 </li>
 <li>
 Receive the leads from lead generation team, communicate with them and convert the leads to sales.
 </li>
 <li>
 Interact with the customer for product offering, brand awareness on time to time basis by meetings and calls.
 </li>
 <li>
 Identify the clients who shows inclination towards the product but didn&rsquo;t purchase it and follow up for these kind of customers for special deal and offering.
 </li>
 <li>
 Create and conduct effective proposal presentations, negotiate and send Request of Proposal (RFP) quoting the rates and terms of conditions to sign the contract and bring client onboard with Talabat.com.
 </li>
 <li>
 Encourage clients/ restaurants to upload menu pictures on Talabat site.
 </li>
 <li>
 Maintain the record and inform the Management for contacted and not contacted leads and ensure that the records are entered into personal and automated follow-up processes.
 </li>
 <li>
 Attain accurate and original logo and menu items picture from client restaurants.
 </li>
 <li>
 Obtain the information for all delivery areas in the restaurants and minimum order charges for order.
 </li>
 <li>
 Attain the information of delivery charge methodology.
 </li>
 <li>
 Implement promotions, coupons and vouchers to boost and generate sales growth.
 </li>
 <li>
 Encourage restaurant to subscribe for the online payment gateway.
 </li>
 <li>
 Maintain accurate records of all sales and prospecting activities including:
 </li>
 <li>
 Sales calls
 </li>
 <li>
 Closed sales
 </li>
 <li>
 Follow-up activities
 </li>
 <li>
 Sales expense report
 </li>
 <li>
 Presentations
 </li>
 <li>
 Sales meeting report (new restaurant)
 </li>
 <li>
 Daily signed contract report
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor's degree in any field
 </li>
 <li>
 Excellent Verbal &amp; Communication Skills
 </li>
 <li>
 CRM Software Knowledge (optional)
 </li>
 <li>
 1-3 years in B2B sales
 </li>
 <li>
 Car License is a must
 </li>
 <li>
 Fluent in English is a must
 </li>
 <li>
 Native Arabic Speaker
 </li>
 </ul>
</div>

Sales Executive

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are seeking a strategic and results-driven Manager Marketing CRM to join our organization in Dubai, United Arab Emirates. In this role, you will oversee the development and execution of comprehensive CRM marketing strategies that drive customer engagement, retention, and revenue growth. You will lead a team of marketing professionals, manage marketing technology platforms, and leverage data-driven insights to optimize customer experiences and campaign performance.
 
 
 <ul>
 <li>
 Develop and implement CRM marketing strategies aligned with organizational objectives and customer lifecycle goals
 </li>
 <li>
 Manage and optimize CRM platforms (Braze) to ensure effective customer data management and segmentation
 </li>
 <li>
 Lead, mentor, and supervise the marketing team, providing guidance on campaign execution, performance metrics, and professional development
 </li>
 <li>
 Design and execute multi-channel marketing campaigns including email marketing, marketing automation, and targeted customer communications
 </li>
 <li>
 Analyze customer data and marketing performance metrics to identify trends, opportunities, and areas for optimization
 </li>
 <li>
 Create and manage marketing budgets, ensuring efficient allocation of resources and strong return on investment
 </li>
 <li>
 Develop customer segmentation strategies and personalized marketing initiatives to enhance customer engagement and retention
 </li>
 <li>
 Collaborate with cross-functional teams including sales, customer service, and product to align CRM initiatives with broader business goals
 </li>
 <li>
 Conduct A/B testing and performance analysis to continuously improve campaign effectiveness and customer targeting
 </li>
 <li>
 Generate comprehensive reports and dashboards to communicate marketing performance, insights, and recommendations to senior leadership
 </li>
 <li>
 Stay current with industry trends, emerging marketing technologies, and best practices in CRM management
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience (5+ years) in CRM marketing management or similar marketing leadership role
 </li>
 <li>
 Advanced proficiency with CRM platforms such as Braze, Iterable, Customer.io, MoEngage, CleverTap
 </li>
 <li>
 Strong expertise in marketing automation, email marketing, and customer segmentation strategies
 </li>
 <li>
 Demonstrated experience with analytics tools including Google Analytics, Tableau, or similar platforms
 </li>
 <li>
 Solid understanding of customer journey mapping and lifecycle marketing principles
 </li>
 <li>
 Experience managing marketing budgets and demonstrating strong financial acumen
 </li>
 <li>
 Proven track record of leading and developing high-performing marketing teams
 </li>
 <li>
 Strong analytical and data interpretation skills with ability to translate insights into actionable strategies
 </li>
 <li>
 Excellent project management and organizational skills with ability to manage multiple initiatives simultaneously
 </li>
 <li>
 Proficiency in performance marketing and A/B testing methodologies
 </li>
 <li>
 Outstanding written and verbal communication skills with ability to present to executive stakeholders
 </li>
 <li>
 Experience with marketing technology stack integration and optimization
 </li>
 <li>
 Familiarity with Agile marketing methodologies is preferred
 </li>
 <li>
 Basic SQL or data query knowledge is a plus
 </li>
 <li>
 Strong problem-solving abilities and strategic thinking mindset
 </li>
 </ul>
</div>

Manager Marketing CRM

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
 </li>
 <li>
 Lead the Store operations team members from store managers till the pickers.
 </li>
 <li>
 Conduct a daily online call where KPIs are reviewed and new updates are shared.
 </li>
 <li>
 Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
 </li>
 <li>
 Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
 </li>
 <li>
 Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
 </li>
 <li>
 Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
 </li>
 <li>
 Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
 </li>
 <li>
 Problem solves or escalate property management issues with necessary stakeholders.
 </li>
 <li>
 Fully competent on Microsoft office and other store staff tools.
 </li>
 <li>
 Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
 </li>
 <li>
 Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
 </li>
 <li>
 Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
 </li>
 <li>
 Stakeholder management and solution orientated.
 </li>
 <li>
 Support with improving the financial and operational performance of the operation.
 </li>
 <li>
 Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
 </li>
 <li>
 Lead new store initiatives roll outs in terms of execution and follow up on execution.
 </li>
 <li>
 Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
 </li>
 <li>
 Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
 </li>
 <li>
 Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills.
 </li>
 <li>
 Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
 </li>
 <li>
 Good Communication and interpersonal skills.
 </li>
 <li>
 Fluent English language speaker.
 </li>
 <li>
 Leadership skills and stakeholder management.
 </li>
 <li>
 Problem solving skills mindset.
 </li>
 <li>
 Root cause analysis and data analysis skills.
 </li>
 <li>
 Execution skills.
 </li>
 <li>
 Ownership over assigned responsibilities &amp; tasks.
 </li>
 </ul>
</div>

Assistant Manager Operations - tMart

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Managing the full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).
 </li>
 <li>
 Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).
 </li>
 <li>
 Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity at the correct price) &amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.
 </li>
 <li>
 Property / Asset management: Proper management of the property and facility, plus asset management and tracking.
 </li>
 <li>
 Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.
 </li>
 <li>
 Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.
 </li>
 <li>
 Managing Productivity, work standards, and development of store staff.
 </li>
 <li>
 Monitoring and managing the store costs VS budget for the section.
 </li>
 <li>
 Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).
 </li>
 <li>
 Monitoring financial and operational performance of each store and initiating required actions for improvement.
 </li>
 <li>
 Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.
 </li>
 <li>
 Developing action plans with the department manager to address weak areas in need of improvement.
 </li>
 <li>
 Instituting training and developmental programs for staff and monitoring effective implementation.
 </li>
 <li>
 Ensuring proper implementation of merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range.
 </li>
 <li>
 Develop preventive and regular maintenance plans.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 5+ years of experience in progressive development and management of multiple Stores, product categories, matured by working for large retailers, in an international setting.
 </li>
 <li>
 You have built teams and led cross-functional projects at scale.
 </li>
 <li>
 You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
 </li>
 <li>
 You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 You have excellent analytical and communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 </ul>
</div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 Senior Specialist, Special Projects &amp; Performance role is part of the regional Chief Business Officer organizational structure. The role involves analyzing talabat&rsquo;s business performance, preparing data-driven insights for senior management, conducting in-depth market analyses to unlock topline and bottom-line opportunities, leading special projects, and ensuring talabat is on track to hit PnL targets.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 
 Reporting Business Performance
 
 
 
 This role will help drive strategic projects and generate insights for the business. The individual will be working very closely with senior management and be responsible for four main scopes:
 
 
 <ul>
 <li>
 Analyze Data: Dive into talabat&rsquo;s performance metrics, identifying key trends, anomalies, and areas for improvement.
 </li>
 <li>
 Prepare Reports: Create comprehensive and insightful reports for senior management, highlighting key drivers of change and actionable insights.
 </li>
 <li>
 Communicate Findings: Present findings in a clear and concise manner, often translating complex data into understandable recommendations for decision-makers.
 
 
 </li>
 </ul>
 
 Conducting Analytical Deep Dives
 
 
 
 <ul>
 <li>
 Country-Specific Analysis: Perform detailed analyses of different talabat markets, focusing on identifying turnaround opportunities, growth and profitability areas.
 </li>
 <li>
 Cross-Functional Collaboration: Work with various departments to understand and address cross-functional issues impacting business performance.
 </li>
 <li>
 Strategy Development: Develop and recommend strategies based on analysis to improve overall performance and achieve business objectives.
 
 
 </li>
 </ul>
 
 Special Projects
 
 
 
 <ul>
 <li>
 Launching new products: Develop business use cases with innovative ideas and bring them to life by working on their implementation, ensuring they align with strategic goals and add value to the business.
 
 
 </li>
 </ul>
 
 PnL Management
 
 
 
 <ul>
 <li>
 Budgeting: Collaborate with local teams to develop talabat&rsquo;s yearly budget, setting growth and profitability goals.
 </li>
 <li>
 PnL management: Ensure that budgets are adhered to consistently across the organization and proactively identify and pursue opportunities to exceed financial targets and enhance overall profitability.
 
 
 </li>
 </ul>
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Thought Leadership ability to drive innovation and impact
 </li>
 <li>
 Strong data analysis skills with the ability to work with large datasets, and advanced proficiency in BigQuery, Tableau, and analytics tools such as Looker
 </li>
 <li>
 Analytical Mindset with strong problem-solving skills with a focus on data-driven decisions
 </li>
 <li>
 Curiosity, eagerness to learn, explore, and drive creative solutions.
 </li>
 <li>
 Stakeholder Management skilled in engaging and managing diverse stakeholder interests
 </li>
 <li>
 Cross-Functional Collaboration effective in working with teams across different functions to achieve common goals
 </li>
 <li>
 Experience with financial modelling and PnL analysis strongly preferred
 </li>
 <li>
 Experience using SQL, BigQuery, Looker, Tableau strongly preferred
 </li>
 </ul>
</div>

Sr. Specialist Special Projects & Performance

Join talabat and explore 37   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

talabat

About Company

Sr. Specialist People Operations

Specialist Vendor Engagement - Local Shops

Sales Executive

Manager Marketing CRM

Assistant Manager Operations - tMart

Assistant Manager Operations - tMart

Sr. Specialist Special Projects & Performance