Urwah Admin

Tamara

<div>
 
 Why Tamara?
 
 
 
 We&rsquo;re proud to be Saudi&rsquo;s first FinTech unicorn.
 
 
 Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. &amp; There is no playbook for that; our Tamarians are writing it.
 
 
 Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
 
 
 If this sounds like you: curious, driven, and ready to build, we&rsquo;d love to meet you
 
 
 Apply now and join the next generation of Builders!
 
 
 
 About The Program
 
 
 
 At Tamara, we believe exceptional talent deserves an exceptional launchpad.
 
 
 Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn&rsquo;t a rotational &ldquo;observer&rdquo; program, it&rsquo;s a career accelerator built for those who want to build, own, and raise the bar early.
 
 
 Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You&rsquo;ll contribute immediately and grow at an accelerated pace.
 
 
 From Product to Engineering, Design to Commercial, you&rsquo;ll tackle meaningful challenges that shape how millions experience fintech across the region. You&rsquo;ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.
 
 
 Our January and June cohorts are your opportunity to move fast, think big, and start building what&rsquo;s next - not someday, but now.
 
 
 
 Role Summary
 
 
 
 As a Training Coordinator, you will be responsible for supporting the design, delivery, and administration of training programs for care staff. This role ensures that training activities &amp; initiatives are well-organized, effectively scheduled, and aligned with organizational standards and regulatory requirements.
 
 
 
 Key Responsibilities
 
 
 
 
 Training Coordination &amp; Administration
 
 
 
 <ul>
 <li>
 Coordinate the scheduling and logistics of training sessions, workshops, and learning programs for care staff.
 </li>
 <li>
 Manage training calendars and ensure sessions are communicated clearly to participants and stakeholders.
 </li>
 <li>
 Organize training venues, materials, equipment, and digital learning resources.
 </li>
 <li>
 Track attendance, completion rates, and training records.
 
 
 </li>
 </ul>
 
 Learning Program Support
 
 
 
 <ul>
 <li>
 Support the implementation of care training programs, onboarding initiatives, and mandatory training requirements.
 </li>
 <li>
 Work closely with the training design team to prepare training materials and learning resources.
 </li>
 <li>
 Assist in maintaining learning content, presentations, and participant guides.
 
 
 </li>
 </ul>
 
 Learning Systems &amp; Data
 
 
 
 <ul>
 <li>
 Maintain accurate records within the Learning Management System (LMS) or other training tracking tools.
 </li>
 <li>
 Generate reports on training completion, compliance, and participation.
 </li>
 <li>
 Monitor mandatory training requirements and follow up with teams where necessary.
 
 
 </li>
 </ul>
 
 Stakeholder Coordination
 
 
 
 <ul>
 <li>
 Liaise with care trainers and operational teams to coordinate training needs.
 </li>
 <li>
 Support trainers and facilitators during training sessions when required.
 
 
 </li>
 </ul>
 
 Quality &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Collect participant feedback after training sessions.
 </li>
 <li>
 Support the review and improvement of training programs and processes.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Education, Business Administration, or a related field (or equivalent experience).
 </li>
 <li>
 1&ndash;2 years of experience in training coordination, or learning &amp; development roles.
 </li>
 <li>
 Strong organizational and scheduling skills.
 </li>
 <li>
 Excellent communication and stakeholder coordination abilities.
 </li>
 <li>
 Proficiency in Google Suite and learning management systems.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in contact centers or fintech environments.
 </li>
 <li>
 Familiarity with compliance training and mandatory learning programs.
 </li>
 <li>
 Experience supporting training logistics for large or distributed teams.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Organization &amp; planning
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Stakeholder management
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Problem-solving
 </li>
 <li>
 Data tracking and reporting
 
 
 </li>
 </ul>
 
 What Success Looks Like In This Role
 
 
 
 <ul>
 <li>
 Training programs run smoothly with minimal logistical issues.
 </li>
 <li>
 High training attendance and completion rates.
 </li>
 <li>
 Accurate and up-to-date training records.
 </li>
 <li>
 Positive feedback from learners and trainers.
 </li>
 </ul>
</div>

Training Coordinator - Builders Program

<div>
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 Your role
 
 
 
 We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services.
 
 This role will be based in our offices in Riyadh and is onsite
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
 <li>
 Provide accurate answers and solutions to customer queries.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 <li>
 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 
 
 </li>
 </ul>
 
 Your expertise
 
 
 
 <ul>
 <li>
 University Graduates.
 </li>
 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Fluency in English Language, B1 profile.
 </li>
 <li>
 Ability to use computers.
 </li>
 <li>
 Ability to use internet applications.
 </li>
 <li>
 Great verbal &amp; written communication skills.
 </li>
 <li>
 Ability to handle customers&rsquo; issues.
 </li>
 <li>
 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 
 
 </li>
 </ul>
 All qualified individuals are encouraged to apply.
</div>

Customer Care Advisor (Voice)

<div>
 <ul>
 <li>
 Why Tamara?
 
 
 </li>
 </ul>
 We&rsquo;re proud to be Saudi&rsquo;s first FinTech unicorn.
 
 
 Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. &amp; There is no playbook for that; our Tamarians are writing it.
 
 
 Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
 
 
 If this sounds like you: curious, driven, and ready to build, we&rsquo;d love to meet you
 
 
 Apply now and join the next generation of Builders!
 
 
 
 About The Program
 
 
 
 At Tamara, we believe exceptional talent deserves an exceptional launchpad.
 
 
 Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn&rsquo;t a rotational &ldquo;observer&rdquo; program, it&rsquo;s a career accelerator built for those who want to build, own, and raise the bar early.
 
 
 Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You&rsquo;ll contribute immediately and grow at an accelerated pace.
 
 
 From Product to Engineering, Design to Commercial, you&rsquo;ll tackle meaningful challenges that shape how millions experience fintech across the region. You&rsquo;ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.
 
 
 Our January and June cohorts are your opportunity to move fast, think big, and start building what&rsquo;s next - not someday, but now.
 
 
 
 About The Role
 
 
 
 As a
 
 Talent Development Associate
 
 , you will support the design, coordination, and operational delivery of key talent development initiatives across the organization. This role focuses on operationalizing leadership development programs, managing onboarding and development journeys for our Builders Program that targets early talents and ensuring smooth execution of learning experiences.
 
 
 You will work closely with the People Business Partners, and business stakeholders to ensure programs are well-organized, scalable, and deliver a high-quality learning experience for participants.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate the end-to-end logistics of development programs and learning initiatives.
 </li>
 <li>
 Manage program calendars, training schedules, and participant communication.
 </li>
 <li>
 Support the execution of leadership training sessions, workshops, and learning cohorts.
 </li>
 <li>
 Coordinate with internal stakeholders and external training partners.
 </li>
 <li>
 Operationalize the onboarding and development journey for new hires or early-career talent.
 </li>
 <li>
 Manage onboarding schedules, learning modules, and participant engagement activities.
 </li>
 <li>
 Track participation and ensure smooth onboarding experiences for program cohorts.
 </li>
 <li>
 Monitor participation, attendance, and training completion.
 </li>
 <li>
 Support the evaluation of learning programs through surveys and feedback analysis.
 
 
 </li>
 </ul>
 
 Expertise &amp; Qualifications
 
 
 
 <ul>
 <li>
 Your Expertise
 </li>
 <ul>
 <li>
 0&ndash;2 years of experience in Talent Development, Learning &amp; Development, program coordination, or People Operations.
 </li>
 <li>
 Experience supporting onboarding, training programs, workshops, or cohort-based learning initiatives is preferred.
 </li>
 <li>
 Fluent in English.
 
 </li>
 </ul>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Office, including Excel, PowerPoint, and Word.
 </li>
 <li>
 Basic understanding of learning and talent development practices.
 </li>
 <li>
 Strong coordination and organizational skills to manage programs, schedules, and participant engagement.
 </li>
 <li>
 Effective communication and stakeholder management skills.
 
 
 </li>
 </ul>
 
 Attributes
 
 
 
 <ul>
 <li>
 Highly organized, detail-oriented, and proactive.
 </li>
 <li>
 Dependable with a strong sense of ownership.
 </li>
 <li>
 Collaborative and adaptable in a fast-paced, high-growth environment.
 </li>
 <li>
 Committed to delivering high-quality learning, onboarding, and talent development experiences.
 </li>
 </ul>
</div>

Talent Development Associate - Builders Program

<div>
 
 Why Tamara
 
 
 
 We&rsquo;re proud to be Saudi&rsquo;s first FinTech unicorn.
 
 
 Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. &amp; There is no playbook for that; our Tamarians are writing it.
 
 
 Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
 
 
 If this sounds like you: curious, driven, and ready to build, we&rsquo;d love to meet you
 
 
 Apply now and join the next generation of Builders!
 
 
 
 About The Program
 
 
 
 At Tamara, we believe exceptional talent deserves an exceptional launchpad.
 
 
 Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn&rsquo;t a rotational &ldquo;observer&rdquo; program, it&rsquo;s a career accelerator built for those who want to build, own, and raise the bar early.
 
 
 Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You&rsquo;ll contribute immediately and grow at an accelerated pace.
 
 
 From Product to Engineering, Design to Commercial, you&rsquo;ll tackle meaningful challenges that shape how millions experience fintech across the region. You&rsquo;ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.
 
 
 Our January and June cohorts are your opportunity to move fast, think big, and start building what&rsquo;s next - not someday, but now.
 
 
 
 Your role
 
 
 
 As an In-Store Operations Analyst, you&rsquo;ll support day-to-day offline execution across partner stores. You&rsquo;ll conduct store visits and audits, train cashiers on acceptance basics, deploy and maintain in-store materials, and capture insights that improve store compliance and customer experience. This is a hands-on, field role ideal for fresh graduates or early-career operators.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.
 </li>
 <li>
 Store visits &amp; audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.
 </li>
 <li>
 Training &amp; enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.
 </li>
 <li>
 Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.
 </li>
 <li>
 Merchandising &amp; visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.
 </li>
 <li>
 Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).
 </li>
 <li>
 Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.
 </li>
 <li>
 Data &amp; reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.
 </li>
 <li>
 Compliance &amp; brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.
 </li>
 <li>
 Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.
 </li>
 <li>
 Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.
 
 
 </li>
 </ul>
 
 Your expertise
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Operations, or related field (or equivalent practical experience).
 </li>
 <li>
 0&ndash;2 years experience in sales operations, instore operations and merchandizing
 </li>
 <li>
 Strong communication in Arabic and English; confident with store staff and supervisors.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Experience in retail field ops, merchandising, or auditing.
 </li>
 <li>
 Familiarity with CRM/ticketing tools (e.g., Salesforce, Asana/Monday, Freshdesk/Jira).
 </li>
 <li>
 Basic knowledge of POS/cashier workflows.
 </li>
 <li>
 Organized and detail-oriented; comfortable following checklists and SOPs.
 </li>
 <li>
 Basic proficiency with Google Sheets/Excel, mobile apps, WhatsApp/Email; quick to learn new tools.
 
 
 </li>
 </ul>
 
 Attributes
 
 
 
 <ul>
 <li>
 Field-based role with frequent store visits (some evening/weekend work during campaigns).
 </li>
 <li>
 Occasional lifting/carrying of marketing materials and fixtures (up to ~10 kg).
 </li>
 <li>
 KSA driver&rsquo;s license is required
 </li>
 </ul>
</div>

In-Store Operations Analyst - Builders Program

<div>
 
 Why Tamara?
 
 
 
 We&rsquo;re proud to be Saudi&rsquo;s first FinTech unicorn.
 
 
 Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners. We thrive on curiosity and collaboration. Today, we&rsquo;re over 1,000 Tamarians, representing 50 nationalities, serving customers across Saudi Arabia, the UAE, and the wider GCC.
 
 
 If this sounds like you: curious, driven, and ready to build&mdash;we&rsquo;d love to meet you!
 
 
 
 About Your Role
 
 
 
 If you&rsquo;re the kind of person who naturally brings people together and loves a good story, this is your seat. We aren't looking for a corporate messenger; we&rsquo;re looking for a
 
 Culture Champion.
 
 This role is about making sure our team members (across all offices and time zones) actually feel like they belong to something big.
 
 
 You&rsquo;ll be the voice that keeps everyone in the loop and the hands that build the "buzz" through events that people actually want to attend. We&rsquo;re a fast-growing team, which means you&rsquo;ll get to work on a bit of everything&mdash;from All-Hands events to spotlighting the amazing people behind our projects. If you're proactive, a bit of a storyteller, and don&rsquo;t mind getting your hands dirty to get things done, you&rsquo;ll fit right in.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Craft the Narrative: You will add a lens of storytelling to all messaging and content shared with employees so that it sticks with them long after they&rsquo;ve seen it.
 </li>
 <li>
 Spearhead Immersive Events: From high-stakes All-Hands meetings to team-building celebrations, you&rsquo;ll lead the charge on events that foster a real sense of community by being our primary "boots on the ground" in Riyadh.
 </li>
 <li>
 Process Architecture: You won't just follow the path; you'll help build it. You will identify existing process gaps and critically analyze ways we can improve them alongside our stakeholders.
 </li>
 <li>
 Curate the Digital Hub: Ideate and support in keeping our internal portals fresh and user-friendly. Whether it&rsquo;s a quick poll, an infographic, or a video, you&rsquo;ll make sure our digital space reflects our "Simplicity" pillar.
 </li>
 <li>
 Highlight our People: Grow our Talent Brand and lead employee spotlights to tell the human stories behind our amazing work.
 </li>
 <li>
 Stakeholder Ninja: Work closely with multiple stakeholders including the People &amp; Culture team, Executive Leadership, the CEO Office, and cross-functional teams like Finance and Design.
 
 
 </li>
 </ul>
 
 Your Expertise
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 2&ndash;4 Years of Experience: You&rsquo;ve spent some time in comms, events, or marketing, and you&rsquo;re ready to take on more ownership.
 </li>
 <li>
 Educational Background: Bachelor&rsquo;s degree in Marketing, Design, Visual Communications, Business, or a related field.
 </li>
 <li>
 Bilingual Fluency: Fluent in reading, writing, and conversing in both Arabic and English.
 </li>
 <li>
 Event Savvy: You&rsquo;ve planned events before and know how to keep your cool when things go sideways. You take the lead on solving the problem rather than waiting for a manual.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Human-Centric Storytelling: You have a knack for turning a technical project update into an interesting story. You write like a human, not a robot.
 </li>
 <li>
 Topic Expert: You are a self-starter who can dive deep into a complex topic, ask the right questions, and find your own answers to become a go-to resource.
 </li>
 <li>
 Visual Storyteller: You&rsquo;re a pro at crafting short-form content (think TikTok/Reels style) that people actually want to watch. You can walk into any event or situation and know exactly how to capture and direct it so it feels like a well-crafted story.
 </li>
 <li>
 Strategic Thinker: You don't just "post things"&mdash;you understand why we are communicating and how it helps Tamara win.
 </li>
 <li>
 The Organized Creative: You have a demonstrated ability to take creative ideas and turn them into structured deliverables.
 
 
 </li>
 </ul>
 
 The Winning Formula
 
 
 
 <ul>
 <li>
 Ownership: You don&rsquo;t wait for a checklist. You see a way to make things better, and you just go for it.
 </li>
 <li>
 Insatiable Curiosity: You&rsquo;re genuinely interested in fintech and the people who build it. You&rsquo;re always asking, "How can we make this more engaging?"
 </li>
 <li>
 Resilient &amp; Humble: You can handle the "messy" parts of a scale-up. You&rsquo;re confident in your ideas but humble enough to listen and learn from everyone around you.
 </li>
 </ul>
</div>

Internal Communications & Events Specialist

<div>
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.
 
 
 Tamara is Saudi&rsquo;s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.
 
 
 
 About The Role
 
 
 
 We are seeking a talented and experienced UX Writer to join our team. As a UX Writer, you will be responsible for creating clear, compelling, and user-centered content for various digital platforms, including websites, mobile apps, and other digital products. You will work closely with designers, product managers, and developers to ensure that our digital products are easy to use and understand.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Write clear, compelling, and user-centered content for various digital platforms
 </li>
 <li>
 Collaborate with designers, product managers, and developers to ensure that digital products are easy to use and understand
 </li>
 <li>
 Conduct user research and testing to gather feedback on content and make improvements
 </li>
 <li>
 Stay up to date with the latest trends and best practices in UX writing
 </li>
 <li>
 Ensure that all content adheres to brand guidelines and company tone of voice
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1+ years of experience as a UX Writer or a similar role
 </li>
 <li>
 Strong writing and editing skills
 </li>
 <li>
 Familiarity with user research and testing
 </li>
 <li>
 Strong attention to detail and ability to work in a fast-paced environment
 </li>
 <li>
 Fluent in Arabic
 </li>
 <li>
 Bonus: Experience in financial domain will be added advantage
 </li>
 </ul>
</div>

UX Writer - Arabic

<div>
 
 Why Tamara?
 
 
 
 We&rsquo;re proud to be Saudi&rsquo;s first FinTech unicorn.
 
 
 Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. &amp; There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
 
 
 If this sounds like you: curious, driven, and ready to build, we&rsquo;d love to meet you
 
 
 Apply now and join the next generation of Builders!
 
 
 
 About The Program
 
 
 
 At Tamara, we believe exceptional talent deserves an exceptional launchpad.
 
 
 Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn&rsquo;t a rotational &ldquo;observer&rdquo; program, it&rsquo;s a career accelerator built for those who want to build, own, and raise the bar early.
 
 
 Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You&rsquo;ll contribute immediately and grow at an accelerated pace.
 
 
 From Product to Engineering, Design to Commercial, you&rsquo;ll tackle meaningful challenges that shape how millions experience fintech across the region. You&rsquo;ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.
 
 
 Our January and June cohorts are your opportunity to move fast, think big, and start building what&rsquo;s next - not someday, but now.
 
 
 
 About The Role
 
 
 
 We're looking for a fresh graduate or early-career Data Analyst on an analytical engineering path.
 
 
 
 Role
 
 
 
 This role blends the best of data analysis and data engineering. You will help turn raw data into
 
 trustworthy, well-modeled datasets
 
 that:
 
 
 <ul>
 <li>
 make definitions consistent (so "the number" means the same thing everywhere)
 </li>
 <li>
 improve data quality and reliability
 </li>
 <li>
 enable self-serve analytics and AI-assisted insights across teams (not just dashboards)
 
 
 </li>
 </ul>
 You will also help make Tamara&rsquo;s data
 
 AI-ready
 
 by building well-defined datasets, metrics, and documentation that can be safely used by AI tools (and people) across the company.
 
 
 With the advancement of AI, we value people who have strong fundamentals and clear thinking. Understanding data structures, measurement, tradeoffs, and how to validate results matters more than memorizing tools. You'll learn how to use AI responsibly to move faster, while still owning correctness, data quality, and interpretation.
 
 
 You will collaborate with a diverse ecosystem of engineers, product experts, and business to solve real problems that impact our customers and business outcomes.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Model and transform data for analysis
 </li>
 <ul>
 <li>
 Build and maintain clean, reusable datasets (fact and dimension tables) that power reporting and self-serve analytics.
 </li>
 <li>
 Contribute to a scalable metrics layer: define, document, and align business definitions (for example, "active user", "approval rate", "default rate").
 </li>
 </ul>
 <li>
 Support analytics and decision making
 </li>
 <ul>
 <li>
 Answer ad-hoc questions with clear analysis and explainable methodology.
 </li>
 <li>
 Turn common questions into reusable, self-serve assets: dashboards and AI-enabled workflows (a curated dataset + definitions that an AI assistant can query correctly, plus validated example analyses).
 </li>
 <li>
 Create AI-friendly data products (well-defined datasets, metrics, and documentation) that teams can query through AI tools.
 </li>
 </ul>
 <li>
 Enable AI-ready analytics
 </li>
 <ul>
 <li>
 Package datasets and metrics so they can be reliably used by AI tools (clear grain, business definitions, data contracts, examples).
 </li>
 <li>
 Write AI-friendly documentation: glossary, metric definitions, common queries, and pitfalls.
 </li>
 <li>
 Partner with AI and platform teams to ensure critical tables are discoverable, permissioned correctly, and safe to use.
 </li>
 </ul>
 <li>
 Ensure data quality and reliability
 </li>
 <ul>
 <li>
 Write basic tests, checks, and monitoring for key datasets and critical metrics.
 </li>
 <li>
 Troubleshoot data issues and improve reliability from source to reporting.
 </li>
 </ul>
 <li>
 Work effectively with engineering and product
 </li>
 <ul>
 <li>
 Collaborate with data engineers on schema changes, event tracking, and pipeline improvements.
 </li>
 <li>
 Translate ambiguous business questions into measurable analyses, and communicate findings clearly.
 </li>
 </ul>
 <li>
 Use AI tools thoughtfully
 </li>
 <ul>
 <li>
 Use AI to accelerate SQL drafting, code scaffolding, and documentation.
 </li>
 <li>
 Validate AI outputs, document assumptions, and protect sensitive data.
 
 </li>
 </ul>
 </ul>
 
 Your expertise (must have)
 
 
 
 Fresh graduate or &lt; 1 year of relevant experience (internships, projects, or part-time roles count).
 <li>
 Solid SQL fundamentals (joins, aggregations, basic window functions).
 </li>
 <li>
 One programming language for analysis (preferably Python) with basic skills in:
 </li>
 <ul>
 <li>
 Data manipulation (tables/dataframes)
 </li>
 <li>
 Basic statistics (distributions, sampling intuition, confidence basics)
 </li>
 </ul>
 <li>
 Strong analytical thinking:
 </li>
 <ul>
 <li>
 Ability to define a problem, form hypotheses, validate data, and explain results.
 </li>
 </ul>
 <li>
 Strong attention to detail and commitment to accurate, reliable outputs.
 </li>
 <li>
 Ability to work effectively in a team-oriented environment.
 
 </li>
 
 Nice to have
 
 
 
 <ul>
 <li>
 Exposure to data modeling concepts (star schema, slowly changing dimensions, metrics definition).
 </li>
 <li>
 Familiarity with modern analytics stacks (dbt, BigQuery, Snowflake, Looker, PowerBI, Tableau) through coursework or projects.
 </li>
 <li>
 Experience creating AI-ready data assets (clean semantic layers, metric definitions, data contracts, documentation, and evaluation or sanity-check checklists) is a plus.
 </li>
 <li>
 Experience using AI assistants responsibly to accelerate analysis or analytics engineering work (for example, SQL drafting, code scaffolding, documentation).
 </li>
 <li>
 Experience with version control (Git) or basic software engineering practices.
 </li>
 <li>
 Understanding of event tracking and product analytics (funnels, cohorts, retention).
 </li>
 <li>
 Knowledge of responsible data handling (PII basics, access controls, safe sharing).
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 You can independently produce a well-structured analysis with clear assumptions and validation steps.
 </li>
 <li>
 You contribute at least one reliable dataset or transformation that becomes a shared building block for analytics.
 </li>
 <li>
 Stakeholders can answer more questions with self-serve and AI-assisted exploration, with less back-and-forth.
 </li>
 <li>
 A key dataset or metric you built becomes usable through AI tools with consistent answers (validated against a source-of-truth definition).
 </li>
 <li>
 You can spot when results look off, debug quickly, and explain the root cause.
 </li>
 </ul>
</div>

Associate Data Analyst - Builders Program

Join Tamara and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.