Abrar Admin

Tampa Family Health Centers

<div><div>Position Summary: In accordance with the Center&rsquo;s policies and procedures, the referral Specialist functions under the direction of the referral Coordinator. This position is responsible for the planning implementation and follow-up of patient referrals generated by the primary care physician.
 Essential Functions:<ul><li>Develops a comprehensive reference file of patient referral sources; serves as a resource person to other staff regarding the referral process</li><li>Utilize physician orders and medical assistant or nursing skills to prioritize patient referral needs</li><li>Schedule referral appointments timely</li><li>Follows assigned rotation schedule to specific centers to process referrals; responsible for managing referrals at rotation sites to prevent back-log</li><li>Initiates and assists in health education for patient and family</li><li>All routine referrals to be initiated within 10 working days; ASAP referrals initiated within 3 working days; urgent referrals to be initiated within 24 hours; mail appropriate copy of referral to third party payer</li><li>Thoroughly and accurately document referral efforts and outcomes; track referrals to ensure follow-up compliance</li><li>Keep accurate, complete and current referral logs</li><li>Collaborates with Case Managers and managed care providers to determine patient eligibility</li><li>Identifies referrals to be schedule by other staff in accordance with the referral degree of difficulty</li><li>Order referral forms from respective sources, as assigned</li><li>Effectively utilize EHR to assist in the comprehensive scheduling and follow-up of referrals</li><li>Alert appropriate care team members to challenges with referral funding</li><li>Communication of referral status to physician, as appropriate</li><li>Keep current in changes in managed care policies as related to the processing of referrals</li><li>Collaborate with Medical Social Worker to identify and address financial assistance needs of patients to access specialty care</li></ul>
 General Duties:<ul><li>Support the Mission, Vision and Values of Tampa Family Health Centers</li><li>Performs clerical duties for Referral Service department including:</li><li>Responds to calls in a timely manner</li><li>Assists clinical team with urgent referrals as needed</li><li>Assist internal and external customers with All referral needs</li><li>Interact with clinicals staff</li></ul>
Knowledge and Experience:<ul><li>Strong communication skills, both oral and written</li><li>Detailed -Oriented</li><li>Ability to multi-task in a fast-paced environment</li><li>Strong organization and prioritization skills</li><li>Minimum (1) years&rsquo; referral experience</li><li>Great work ethic</li></ul>
 Education, Certification Training and License:<ul><li>High School graduate or equivalent</li><li>Prefer experience with Microsoft applications</li><li>Prefer previous medical front desk (verification/eligibility)</li></ul></div></div>

Referral and Authorizations Specialist

<div><h2 class="jobSectionHeader">Health Center Office Manager</h2>
Location: Tampa, Florida
Organization: Tampa Family Health Centers (TFHC)<h3 class="jobSectionHeader"> 
About Tampa Family Health Centers</h3>
At Tampa Family Health Centers, healthcare is more than a service&mdash;it&rsquo;s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change.
Joining TFHC means becoming part of a mission-driven organization where leaders play a critical role in supporting patient care, staff success, and operational excellence.<h3 class="jobSectionHeader">
Position Summary</h3>
We are seeking an Office Manager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The Office Manager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction.<h3 class="jobSectionHeader">
Essential Responsibilities</h3><ul><li>
Manage daily operations of the health center and oversee provider schedules</li><li>
Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training</li><li>
Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements</li><li>
Oversee front office registration, check-in/check-out, and patient flow</li><li>
Address employee performance management and personnel processes</li><li>
Serve as a liaison between administrative staff, nursing, and medical records</li><li>
Monitor inventory, supplies, and equipment maintenance</li><li>
Ensure cash handling procedures are followed and balanced daily</li><li>
Run, review, and sign required operational and financial reports timely</li><li>
Handle patient questions, concerns, and complaints professionally</li><li>
Maintain a clean, safe, and professional clinic environment</li><li>
Support quality improvement initiatives and chart audits as needed</li><li>
Promote TFHC&rsquo;s Mission, Vision, and Values and foster a collaborative team culture</li><li>
Perform other duties as assigned</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Bachelor&rsquo;s degree in Business or related field required</li><li>
Minimum of 5 years of office management experience</li><li>
Minimum of 1 year of supervisory experience</li></ul><h3 class="jobSectionHeader">
Skills &amp; Abilities</h3><ul><li>
Ability to navigate and document in an Electronic Health Record (EHR)</li><li>
Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint</li><li>
Strong written and verbal communication skills</li><li>
Ability to analyze and resolve billing, claims, and operational issues</li><li>
Ability to manage multiple priorities in a fast-paced healthcare environment</li><li>
Strong understanding of healthcare operations, compliance, and regulations</li></ul><h3 class="jobSectionHeader">
Benefits &amp; Rewards</h3>
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees), including:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Life and Disability Insurance</li><li>
Generous PTO and 7 paid company holidays</li><li>
401(k) program with employer contribution after one year</li><li>
Employee discount program for tickets, travel, and entertainment</li></ul><h3 class="jobSectionHeader">
Why Join TFHC?</h3>
As an Office Manager at TFHC, you&rsquo;ll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community.<h3 class="jobSectionHeader">
Join Us</h3>
If you&rsquo;re an experienced healthcare operations professional looking to lead with purpose, we encourage you to apply and join Tampa Family Health Centers.</div>

Office Manager

Join Tampa Family Health Centers and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tampa Family Health Centers

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Referral and Authorizations Specialist

Office Manager