Qureos Mentor

Tampa International Forest Products

<div>TRUCK TRANSPORTATION COORDINATOR &ndash; TRAINEE 
 
POSITION SUMMARY: 
 
The Truck Transportation Coordinator &ndash; Trainee supports the transportation team with daily truckload coordination, load tracking, carrier communication, and shipment documentation. This entry-level role learns internal transportation processes, basic DOT/transportation compliance requirements, and company systems (including the Transportation Management System (TMS)) while working under the guidance of an experienced Truck Transportation Coordinator. 
 
Job Duties (Trainee): 
<ul><li>
Assist with creating, tendering, and tracking loads in the Transportation Management System (TMS) under supervision.</li><li>
Coordinate with carriers and drivers to confirm equipment availability, pickup/delivery appointments, ETAs, and required shipment details.</li><li>
Monitor loads in transit and update shipment milestones, check calls, and status notes in internal logs and/or customer portals.</li><li>
Prepare and distribute transportation documents (rate confirmations, BOLs, PODs) and assist with document collection, scanning, and filing.</li><li>
Support carrier setup/onboarding by collecting required documents (insurance, W-9, agreements) and maintaining accurate carrier files under supervision.</li><li>
Assist with rate entry and basic lane/market research; escalate pricing or coverage concerns to the coordinator/manager.</li><li>
Help resolve service issues (late pickups/deliveries, missed appointments, shortages/damage) by gathering information, communicating updates, and escalating to the coordinator.</li><li>
Learn and follow company policies and DOT/transportation compliance and recordkeeping requirements for load tendering and execution.</li><li>
Participate in training, shadowing, and coaching; progressively take ownership of assigned loads and tasks as proficiency increases.</li></ul> 

Trainee Development &amp; Support Responsibilities: 
Training and administrative support to supplement core load coordination.<ul><li>
Data entry, scanning, filing, and tracker maintenance.</li></ul><ul><li>
Audit load files for completeness (rate confirmation, BOL, POD, accessorials) and follow up on missing items.</li><li>
Maintain carrier files (insurance, W-9, agreements) and support qualified-carrier documentation.</li><li>
Complete training modules, shadow coordinators, and document process notes/checklists.</li><li>
Practice professional communication using approved templates; escalate exceptions and questions.</li></ul>
<ul><li>
 Qualifications and Skills (Trainee):</li><li>
High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred (logistics, supply chain, business, or related).</li><li>
0&ndash;2 years of experience in logistics, transportation, customer service, or administrative support preferred.</li><li>
Ability to learn a Transportation Management System (TMS) and standard dispatch processes; prior TMS experience (Princeton TMX or similar) is a plus.</li><li>
Working knowledge of DOT/FMCSA requirements is a plus; must be willing to learn and apply compliance expectations.</li><li>
Proficiency with Microsoft Excel/Outlook or similar tools; strong data-entry skills.</li><li>
Basic math skills and comfort working with rates, miles, dates/times, and load details.</li><li>
Effective time management and ability to prioritize in a fast-paced environment.</li><li>
Strong attention to detail and accuracy with numbers, dates/times, and shipment documentation.</li><li>
Ability to work independently with guidance, ask questions, and follow documented procedures.</li><li>
Clear written and verbal communication skills; professional phone and email etiquette.</li><li>
Problem-solving mindset with the ability to gather information, identify issues, and escalate appropriately.</li><li>
Strong organizational skills and ability to multitask across multiple loads and priorities.</li><li>
Comfortable working in a demanding, deadline-driven environment while remaining calm and customer-focused.</li><li>
Able to manage demanding situations with diplomacy and tact and collaborate effectively with internal teams and external carriers.</li></ul> 

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Truck Coordinator Trainee

Join Tampa International Forest Products and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tampa International Forest Products

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Truck Coordinator Trainee