Urwah Admin

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description Responsible for driving network operations and maintenance in the respective areas of OSP Network/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process &amp; cost level improvements. This is a tactical role which has a significant mid-term impact on the business units&rsquo; overall results. Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include OSP cables, network equipment&rsquo;s, facility, security operations for all sites and network. Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. Desired Skill sets in operations and project implementation of network technology.
</div>

Sr Executive - Supply Chain Management

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The role is responsible for executing the plan to reach the sales targets (OB and revenue) by maintaining and expanding the customer base. The role will own the entire sales process from introductory meeting to creating formal customer proposal until the order fulfilment. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Delivering Revenue Targets and Pipeline Growth
 </li>
 <li>
 Developing existing customer base through appropriate propositions
 </li>
 <li>
 Identifying requirements &amp; sales opportunities with customers
 </li>
 <li>
 Understanding the customer needs and expectations
 </li>
 <li>
 Attending and presenting at external customer meetings and internal meetings with other company functions necessary to aid business development.
 </li>
 <li>
 Managing account action plan for assigned accounts/regions.
 </li>
 <li>
 Responding to and following up on sales enquiries
 </li>
 <li>
 Monitoring and reporting on customer feedback, market and competitor activities and provide relevant reports and information.
 </li>
 <li>
 Capturing qualified opportunities in SFDC, and growing strong pipelines
 </li>
 <li>
 Proactively identifying the problem area internally with product &amp; solutions team, setting up periodic calls between, sales, legal, commercial, solution &amp; product to propose the desired solution to customers, prioritize on key opportunities to gain faster closures.
 </li>
 <li>
 Keeping up to date with products and competitors
 
 
 </li>
 </ul>
 
 Minimum Qualification &amp; Experience
 
 
 
 Enterprise sales / account management experience
 
 
 Desired Skill sets
 
 
 <ul>
 <li>
 Experience in SFDC management, pipeline/funnel build
 </li>
 <li>
 Account management and sales experience
 </li>
 <li>
 Demonstrable ability to create and give business &amp; technical presentations and demos.
 </li>
 <li>
 Demonstrated experience in gathering and understanding customer business requirements.
 </li>
 </ul>
</div>

Manager - Sales- India

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Role Description And Purpose
 
 
 
 margin-left:18.0pt;line-height:150%&gt;150%;mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";
 
 
 mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri;mso-ansi-language:
 
 
 EN-GB;mso-fareast-language:EN-GB&gt;The job holder provides procurement support
 
 
 to business teams that are directly supporting our customers. The job holder is expected to help ensure our
 
 
 supply chains are effective and responsive such that they help us exceed the
 
 
 expectations of our customers and help us win and retain business.
 
 
 margin-left:0cm;mso-add-space:auto;line-height:150%&gt;Responsibilities
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";
 
 
 mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri;mso-ansi-language:
 
 
 EN-GB;mso-fareast-language:EN-GB&gt;Support the Category lead to response to
 
 
 Customer RFP
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";
 
 
 mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri;mso-ansi-language:
 
 
 EN-GB;mso-fareast-language:EN-GB&gt;Connect and engage with Internal Stakeholders
 
 
 to support third party cost components needed in completing submission of
 
 
 customer RFP.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";
 
 
 mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri;mso-ansi-language:
 
 
 EN-GB;mso-fareast-language:EN-GB&gt;Negotiate with supplier for best cost and
 
 
 other commercial terms and conditions.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 mso-ascii-font-family:Calibri;mso-fareast-font-family:"Times New Roman";
 
 
 mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri;mso-ansi-language:
 
 
 EN-GB;mso-fareast-language:EN-GB&gt;Minimize the potential risks to reduce supply
 
 
 chain uncertainties and shocks, evaluate and check quotes for errors and
 
 
 mistake before they are shared with business.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 line-height:150%&gt;Create and develop relationships with key suppliers and
 
 
 internal stakeholders.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 line-height:150%&gt;Facilitate ongoing collaboration between the Business teams,
 
 
 Operations team, Enablers team and Logistics team.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 line-height:150%&gt;Manage day-to-day activities, reporting and compliance, to
 
 
 ensure timely procurement as per business requirements.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 line-height:150%&gt;Ensure purchases are executed in a timely manner and in
 
 
 accordance with the company&rsquo;s policies.
 
 
 margin-bottom:6.0pt;margin-left:53.85pt;mso-add-space:auto;text-indent:-17.85pt;
 
 
 line-height:150%;mso-list:l1 level1 lfo1&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;-
 
 
 line-height:150%&gt;Track and report key functional metrics to reduce expenses
 
 
 and improve effectiveness.
 
 
 Job
 
 
 
 Requirements
 
 
 
 auto;text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Excellent negotiation skills and stakeholder management
 
 
 </li>
 </ul>
 auto;text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri;mso-bidi-font-weight:bold;mso-bidi-font-style:italic&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Mandatory 6-12 years of procurement experience with minimum 6 years&rsquo; experience in Telecom industry handling network products ( e.g. Cisco, Fortinet, HPE ) and services including customer premise equipment.
 
 
 </li>
 </ul>
 auto;text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Experience of working in a presales environment and bid management in telecom or network providers.
 
 
 </li>
 </ul>
 auto;text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Strong understanding of contract and commercials
 
 
 </li>
 </ul>
 auto;text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Well organized and self-motivated individual capable of making decisions.
 
 
 </li>
 </ul>
 auto;text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Understanding of international freight and delivery models. Experience in managing distributors will be an added advantage.
 
 
 </li>
 </ul>
 text-indent:-36.0pt;mso-list:l0 level1 lfo2&gt;mso-fareast-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:
 
 
 Calibri&gt;
 
 
 <ul>
 <li>
 line-height:107%&gt;Ability to work under time pressure and with some amount of ambiguity.
 </li>
 </ul>
</div>

Manager - Supply Chain Management

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �The role will manage and co-ordinate the commercial and (or) bid management operations to support commercial opportunities with the customers. This includes -capturing planning, writing, editing, bid production activities, commercial modelling and supporting contract negotiations. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business. Responsibilities �Planning and executing the commercial framework and proposal for any new RFP for potential or clients �Compiling a business case and make suitable recommendation, including cost / benefit analysis, key performance indicators and risk analysis. �Provide operations support to sales professionals in the areas of pricing, bidding, creating contracts, proposals, invoicing etc. �Sales process activities of the business segment- Billing, Orders, Agreements, Bi-laterals, swaps, Market Management etc. �Coordinating between different teams or stitching together proposals and ensuring timely responses to RFPs �Work closely with sales and marketing to develop and enact competitive pricing strategies. �Reviewing and ongoing management of contracts ensuring contract compliance � customers, partners, leases, contractors etc. �Preparation of sales/product/customer reports �Structuring cost saving/ revenue improving initiatives on an ongoing and ad-hoc basis for existing / potential clients. �Creating financial analysis, business models, support execution and day to day project management Minimum qualification &amp; experience experience in Finance preferred Desired Skill sets �Solid financial acumen �Experience with data management, analysis, and reporting �Knowledge &amp; understanding of MS excel, Power BI &amp; Sales Force.
</div>

Manager - Global Sales Operations

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description 24/7 NOC shift operation role, Working from Office only. Person with Excellent English verbal and written is mandatory. Engineering in ECE, Computer etc , Knowledge of Submarine cable systems at high level is mandatory. Service assurance with time as a critical factor for any resolution is the prime requirement. Excel and PPT reports and Incidence communication to Large number of stakeholders, so 100% accuracy and proactiveness is required. Time management is the key for this critical roles.
</div>

Jr Customer Service Executive - Network Operations & Support

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 <ul>
 <li>
 Service Support &amp; Troubleshooting
 </li>
 <ul>
 <li>
 Provide Level 1 support for telecom voice, data, and IP-based services.
 </li>
 <li>
 Diagnosing &amp; follow up network, transmission, and switching-related incidents within SLA.
 </li>
 <li>
 Work closely with teams for escalations and root cause analysis.
 </li>
 <li>
 Collaborate with internal and external stakeholders to deliver customer-focused outcomes.
 </li>
 <li>
 Provide expertise in vendor and third-party management to support service delivery.
 </li>
 </ul>
 <li>
 Customer &amp; Stakeholder Support
 </li>
 <ul>
 <li>
 Interface with cross-functional teams (NOC, Data center, field operations) to ensure seamless service support.
 </li>
 <li>
 Provide detailed reports on incidents, problem resolution, and service performance.
 </li>
 </ul>
 <li>
 Process &amp; Documentation
 </li>
 <ul>
 <li>
 Maintain accurate documentation of network diagrams, configurations, and incident reports.
 </li>
 <li>
 Contribute to knowledge base and best practices for faster resolution.
 </li>
 <li>
 Ensure adherence to ITIL processes (Incident, Problem, Change Management).
 </li>
 <li>
 Prepare technical documentation, reports, and operational guidelines.
 </li>
 </ul>
 <li>
 Continuous Improvement
 </li>
 <ul>
 <li>
 Analyze recurring issues and propose permanent solutions.
 </li>
 <li>
 Participate in compliance checks and network optimization initiatives.
 </li>
 </ul>
 </ul>
</div>

Customer Service Executive - Network Operations & Support

Join Tata Communications and explore 20   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.