Qureos Mentor

TC Restaurant Group

<div><div><p><b>POSITION SUMMARY: </b>The VIP Cocktail Server is responsible for upscale beverage service of all tables and seating areas in a high-volume, live entertainment, bar and lounge setting within TC Restaurant Group portfolio. In addition to beverage service, the position will market the restaurant, lounge, and roof top spaces of all properties when at all applicable via social media, word of mouth and other strategized focused marketing opportunities.
</p><p>The VIP Cocktail Server will report directly to the VIP Services Manager; however, they will take direction daily and interact with Venue Operations Management teams.</p><br>
</div><p></p><br>
<div><p><b>ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:</b></p>
</div><ul><li> Provide upscale food and beverage service
</li></ul><ul><li> Adhere to all departmental appearance and uniform standards while always maintaining professionalism</li></ul>
<ul><li> Appear in dress code for all shifts at your scheduled time</li></ul>
<ul><li> Will follow all company and department policies and procedures, practices, and guidelines.</li></ul>
<ul><li> Exude best-in-class customer service</li></ul>
<ul><li> Maintain a good rapport with the management team of all locations
</li></ul><ul><li> Maintain professionalism and open lines of communication at the workplace and with co-workers and patrons</li></ul>
<ul><li> Maintain a consistent and high level of energy</li></ul>
<ul><li> Inform management of any complaint, comments, or incident</li></ul>
<ul><li> Ability to communicate effectively with guests, Team Members, and Management in both written and verbal form</li></ul>
<ul><li> Respond to Guest inquiries and requests in a courteous and polite manner</li></ul>
<ul><li> Maintain line of sight/atmosphere control by circulating through your work area throughout shift</li></ul>
<ul><li> Keep all tabletops, floors, and service areas clean/free of dirty glasses, and any unnecessary items throughout shift</li></ul>
<ul><li> Keep service station and service equipment storage clean and organized</li></ul>
<ul><li> Ensure daily/nightly/weekly and opening/running/closing duties are completed</li></ul>
<ul><li> Maintain opening and closing service equipment par</li></ul>
<ul><li> Performs other job-related duties as assigned
</li></ul><ul><li> Ensure safe and accurate cash and credit card handling at all times
</li></ul><ul><li> Must have full knowledge of the sequence of service for all themed outlets, as well as in-depth menu comprehension, including glossary of terms, proper portion control,
</li></ul> <p>preparation and ingredients of all menu items and pricing.</p>
<ul><li> Be a brand advocate by providing Guests with accurate information regarding our venues
</li></ul><ul><li> Recognize and cultivate regular Guests and repeat business</li></ul>
<ul><li> Use suggestive selling techniques
</li></ul><ul><li> Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated</li></ul>
<p></p><ul><li> Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner</li></ul><br>
<p></p><br>
<div><div><p><b>IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE VIP COCKTAIL SERVER WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:</b></p>
<ul><li>Accountability</li></ul>
<ul><li>Adherence to Policy</li></ul>
<ul><li>Appearance</li></ul>
<ul><li>Attitude</li></ul>
<ul><li>Dependability</li></ul>
<ul><li>Development</li></ul>
<ul><li>Guest satisfaction</li></ul>
<ul><li>Job skills knowledge</li></ul>
<ul><li>Judgment</li></ul>
<ul><li>Productivity</li></ul>
<ul><li>Punctuality</li></ul>
<ul><li>Quality of work</li></ul>
<ul><li>Teamwork</li></ul>
<ul><li>Working relationships</li></ul>
</div></div><p>- Written and Verbal communication</p><br>
<p></p><br>
<div><p><b>WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:</b></p>
</div><ul><li> High School Diploma or equivalent required</li></ul>
<ul><li> Proof of eligibility to work in the United States</li></ul>
<ul><li> Must be 21+ years of age</li></ul>
<p></p><ul><li>Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)</li></ul>
<ul><li> Adhere to and enforce company, local, state, and government specific regulations.</li></ul>
<ul><li> Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.</li></ul>
<ul><li> Ability to stand and exert well-paced mobility for the duration of a scheduled shift</li></ul>
<ul><li> Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures</li></ul>
<ul><li> Work may be performed in small areas with a 3 ft. access
</li></ul><ul><li> Schedule could exceed 30 hours per week and may include overtime when approved by management</li></ul>
<ul><li> Work varied shifts to include days, nights, weekends, and holidays</li></ul>
<ul><li> Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to
</li></ul> <p>interacting with guests in a fast-paced environment.</p><br>
<p></p><br>
<p>This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.</p>
<p>E-Verify Participation Poster</p>
<div>IER Right to Work Poster</div><br>
<p></p><br>
<br>
<p>TC Restaurant Group is an Equal Opportunity Employer.</p></div>

VIP Cocktail Server - Jason Aldean's Kitchen + Rooftop Bar, Miranda Lambert's Casa Rosa, Luke's 32 Bridge, Posty's

<div><p>POSITION SUMMARY: Server will take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. With genuine hospitality, our Servers will deliver an exceptionally distinctive dining experience by guiding guests through our menus and providing beverage and food recommendations that meet or exceed their expectations. Servers will take accurate orders while providing friendly and attentive service that builds the guests&rsquo; intent to return.</p><br>
<p></p><br>
<div><p>ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:</p>
</div><ul><li> Prepare restaurant tables with special attention to sanitation and order</li></ul>
<ul><li> Attend to customers</li></ul>
<ul><li> Present restaurant menus and help customers select food/beverages</li></ul>
<ul><li> Take/serve orders and answer questions or make recommendations for other products</li></ul>
<ul><li> Collaborate with other restaurant servers and kitchen/bar staff</li></ul>
<ul><li> Deal with complaints or problems with a positive attitude</li></ul>
<ul><li> Issue bills and accept payment</li></ul>
<p>- Making proficient sales transactions - using a point-of-sale system.</p>
<p>- Properly checks I.D.s - for guests who appear to be under 30 years old.</p>
<ul><li> Demonstrating responsible alcohol service.</li></ul>
<ul><li> Demonstrating impeccable product knowledge.</li></ul>
<ul><li> Suggestively sells using proven techniques.</li></ul>
<p>- Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.</p>
<p>- Maintaining a clean &amp; organized station - including pre-bussing &amp; table maintenance.</p>
<p>- Performing opening, closing &amp; side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.</p>
<ul><li> Demonstrating knowledge of all table/station numbers.</li></ul>
<ul><li> Directing guests to areas &amp; restrooms.</li></ul>
<ul><li> Creating memorable experiences.</li></ul>
<p></p><ul><li> Performs other job-related duties as assigned<br>
</li></ul><p></p><br>
<div><div><p>IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE SERVER WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:</p>
<ul><li>Accountability</li></ul>
<ul><li>Adherence to Policy</li></ul>
<ul><li>Appearance</li></ul>
<ul><li>Attitude</li></ul>
<ul><li>Dependability</li></ul>
<ul><li>Development</li></ul>
<ul><li>Guest satisfaction</li></ul>
<ul><li>Job skills knowledge</li></ul>
<ul><li>Judgment</li></ul>
<ul><li>Productivity</li></ul>
<ul><li>Punctuality</li></ul>
<ul><li>Quality of work</li></ul>
<ul><li>Teamwork</li></ul>
<ul><li>Working relationships</li></ul>
<ul><li>Written and Verbal communication</li></ul><br>
<p></p><br>
<div><p>WORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:</p>
</div><ul><li> High School Diploma or equivalent required</li></ul>
<ul><li> Proof of eligibility to work in the United States</li></ul>
<ul><li> Must be 21+ years of age</li></ul>
<ul><li> Must have required work cards</li></ul>
<ul><li> Minimum of 6 months in bar-related positions preferred</li></ul>
<ul><li> Maintain a professional, neat, and well-groomed appearance adhering to Company standards</li></ul>
<ul><li> Ability to stand and exert well-paced mobility for the duration of a scheduled shift.</li></ul>
<ul><li> Ability to lift, push and pull up to 20 pounds.</li></ul>
<ul><li> Ability to perform work tasks while bending, stooping, climbing, and reaching.</li></ul>
<ul><li> Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures</li></ul>
<ul><li>Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)</li></ul>
<ul><li> Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.</li></ul>
<ul><li> Tasks are performed from a non-sitting and sitting position.</li></ul>
<ul><li> Constant contact with guests and fellow Team Members is required.</li></ul>
<p></p><ul><li> Schedule could exceed 30 hours per week and may include overtime when approved by management</li></ul>
<ul><li> Work varied shifts to include days, nights, weekends, and holidays</li></ul>
<p></p><ul><li> Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.</li></ul><br>
<p></p><br>
<p>This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.</p>
<p>E-Verify Participation Poster</p>
<p></p><div>IER Right to Work Poster</div><br>
<div></div>
<p></p><br>
<p>TC Restaurant Group is an Equal Opportunity Employer.</p></div></div></div>

Server - Posty's, Nashville

Join TC Restaurant Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TC Restaurant Group

About Company

VIP Cocktail Server - Jason Aldean's Kitchen + Rooftop Bar, Miranda Lambert's Casa Rosa, Luke's 32 Bridge, Posty's

Server - Posty's, Nashville