Urwah Admin

Tech Mahindra

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 Objectives of this role
 
 
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 Serve as the main point of contact in all matters related to client concerns and needs
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 Build and strengthen client relationships to achieve long-term partnerships
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 Maintain accurate client records, keeping track of any contract updates and renewals
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 Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
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 Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
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 Responsibilities
 
 
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 Handle inquiries and requests from customers and address their needs
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 Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
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 Meet regularly with other team members to discuss progress and find new ways to improve business
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 Generate progress reports for clients and senior leaders within the organization
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 Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
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 Required skills and qualifications
 
 
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 Professional experience in a sales or customer service role
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 Ability to multitask and juggle several responsibilities simultaneously.
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 Strong written and verbal communication skills
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 Excellent organizational skills and attention to detail
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 Preferred skills and qualifications
 
 
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 Proven track record of meeting or exceeding quotas and receiving positive customer feedback
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Account Manager

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 Job Summary
 
 
 
 Replacement Of Kunal B (U4) for Pre sales lead role
 
 
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Pre-Sales Lead

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 Job Summary
 
 
 
 SAP Test Manager Location: TechM Chennai TMCC (Remote work available) Years of Experience: 15+ Years Job Summary We are seeking an experienced SAP Test Manager to lead our testing efforts for SAP applications, specifically focusing on SAP FICO. The ideal candidate will have a strong background in managing testing teams, developing test strategies, and ensuring the quality of SAP solutions. This role requires a proactive leader who can collaborate effectively with cross functional teams and drive continuous improvement in testing processes. Responsibilities Develop and maintain comprehensive test plans and test cases for SAP applications. Execute test cases and document results accurately. Analyze test results and identify areas for improvement. Collaborate with developers and stakeholders to ensure the quality of SAP applications. Monitor and report on the progress of testing activities. Identify and troubleshoot issues in SAP applications. Develop and maintain automated test scripts. Build and lead the Testing Team to ensure project success. Define the scope of testing for each release/delivery. Deploy and manage resources for testing activities. Apply appropriate test measurements and metrics to the product and Testing Team. Plan, deploy, and manage the testing effort for various engagements. Mandatory Skills Proven experience in SAP FICO. Strong leadership skills with experience in managing testing teams. Expertise in developing test plans, test cases, and automated testing. Excellent analytical and problem solving skills. Ability to work flexible hours (2 PM 11 PM). Preferred Skills Experience with SAP S/4HANA Implementation. Familiarity with testing tools and methodologies. Strong communication and collaboration skills. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 15+ years of experience in software testing, with a focus on SAP applications. Prior experience leading testing efforts for SAP projects from offshore. Join our team and contribute to the success of our SAP initiatives while working in a flexible remote environment.
 
 
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Manager-Operations

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 The primary purpose of this engagement is to implement procurement activities based on data-driven insights, ensuring that all sourcing strategies are aligned with the operational and strategic needs of the business.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 The personnel assigned under this engagement shall be responsible for:
 
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 Translating analytical findings into actionable sourcing strategies and execution plans.
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 Carrying out procurement activities, including but not limited to the execution of Requests for Proposals (RFPs), Requests for Quotations (RFQs), direct negotiations, and single-source procurement initiatives.
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 Coordinating with internal stakeholders to validate project scope, confirm timelines, and align on sourcing methodologies.
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 Engaging with suppliers and managing end-to-end tendering processes from initiation through to contract award.
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 Ensuring that all procurement documentation is completed, maintained, and compliant with internal procurement policies and procedures.
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 Monitoring and reporting on key project milestones, tracking progress, outcomes, and realized savings.
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 Utilizing internal systems and tools (including but not limited to Coupa) to manage and record procurement activity and project performance.
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Facilities category Procurement Buyers

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 About Us:
 
 
 
 Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 145,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience &amp; design services, AI &amp; analytics, and cloud &amp; infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative&rsquo;s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The role of a SAP Lead - Non Retail in the Lifestyle, Entertainment, Properties industry is pivotal in ensuring the smooth operation and optimal performance of implemented systems like SAP S4 ERP during the critical post-implementation phase.
 
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 Ensuring System Stability: The primary purpose of the SAP Lead - Non Retail is to ensure system stability after the implementation of the ERP system. They monitor system performance, troubleshoot issues, and ensure that the system is functioning as per the business requirements.
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 Coordinating Support: The SAP Lead - Non-Retail coordinates with various teams to provide the necessary support to end-users. They work closely with technical and functional teams to resolve any system issues promptly and minimize downtime.
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 Training and Guidance: The SAP Lead - Non Retail plays a key role in training end-users on the new system. They provide guidance on how to use the system effectively, addressing any queries or concerns that users may have.
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 Stakeholder Communication: The SAP Lead - Non Retail is responsible for communicating with various stakeholders, including management, end-users, and vendors. They provide regular updates on system performance, issues, and resolutions, ensuring all parties are kept informed.
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 Continuous Improvement: The SAP Lead - Non Retail is also tasked with identifying opportunities for system improvement. They gather feedback from end-users and analyse system performance to suggest improvements and enhancements.
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 Change Management: The SAP Lead - Non Retail plays a crucial role in managing changes to the system during the SAP Lead - Non Retail phase. They assess the impact of changes, plan their implementation, and ensure they are carried out smoothly.
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 In the Lifestyle, Entertainment, Properties industry, these responsibilities are particularly important due to the high volume of transactions, the need for real-time data, and the critical role of customer satisfaction in these sectors. The SAP Lead - Non Retail, therefore, plays a key role in ensuring the successful operation of the ERP system post-implementation.
 
 
 
 
 
 
 Role Details &ndash; Key Responsibilities and Accountabilities:
 
 
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 Stakeholder Engagement: Collaborate with senior executives and key stakeholders to understand their needs, challenges, and priorities. Build strong relationships and serve as a trusted advisor. Present findings, recommendations, and insights to stakeholders and gain buy-in for CoE initiatives.
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 Knowledge Sharing: Promote knowledge sharing and collaboration within the organization. Facilitate workshops, training sessions, and communities of practice to share expertise, best practices, and lessons learned across teams and departments.
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 Continuous Improvement: Identify opportunities for process improvement, efficiency gains, and innovation within the CoE and the wider organization. Foster a culture of continuous improvement and drive initiatives to enhance the effectiveness and impact of the CoE.
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 Other Context:
 
 
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 Implementer with demonstrated abilities in the management of project implementation for streamlining business user operations and business transformation programs.
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 Rich experience of working as both User community and Implementer, thereby understanding pain areas quickly and formulating team setups and ramp-ups accordingly with a blend of expertise in business functional knowledge and large program governance
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 Mentoring &amp; developing individuals towards building productive and exceptional teams and as well as forming cohesive team environments
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 Perform functional and technical assessments, design, development, testing, troubleshooting activities, and change management in support of complex software and hardware systems comprised of many technical components.
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 Apply broad technical knowledge and operate interdependently in ambiguous situations across functional business areas.
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 Achieves value creation objectives by contributing information and recommendations to strategic plans and reviews; determining program improvements/new projects; helping in selling new opportunities.
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 Functional and Technical Competencies
 
 
 
 
 Functional Competencies:
 
 
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 Domain Expertise: The SAP Lead - Non Retail should have a thorough understanding of the P2P, R2R, and O2C processes in SAP S/4 HANA. This involves knowledge of procurement, accounting, and sales processes, and how they are integrated within the SAP S4 ERP system.
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 SAP S4 ERP Functional Knowledge: The SAP Lead - Non Retail should be well-versed with the functional aspects of SAP S4 ERP related to P2P, R2R, and O2C. They should understand how these processes are configured in the system and be able to troubleshoot any functional issues that may arise.
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 Process Improvement: The SAP Lead - Non Retail should be able to identify opportunities for process improvement within the P2P, R2R, and O2C processes. They should be able to recommend changes to enhance efficiency and effectiveness.
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 Stakeholder Management: The SAP Lead - Non Retail should have the ability to effectively manage relationships with various stakeholders, including end-users, management, and external vendors. They should be able to communicate effectively with these stakeholders to address any concerns and ensure smooth operation of the P2P, R2R, and O2C processes.
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 Training and Support: The SAP Lead - Non Retail should be able to provide training and support to end-users. They should be able to explain the functionality of the SAP S4 ERP system and assist users with any issues they may encounter.
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 Change Management: The SAP Lead - Non Retail should be able to manage changes to the P2P, R2R, and O2C processes within the SAP S4 ERP system. This involves understanding the impact of changes on the business and ensuring they are implemented smoothly.
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 Technical Competencies:
 
 
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 SAP S4 ERP Knowledge: The SAP Lead - Non Retail should have a deep understanding of SAP S4 ERP and its modules across P2P, R2R and O2C. This includes knowledge of how different modules interact with each other and the ability to troubleshoot any issues that may arise.
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 Technical Skills: The SAP Lead - Non Retail should have strong technical skills and be proficient in various SAP technologies. This includes ABAP (Advanced Business Application Programming), HANA (High-Performance Analytic Appliance), and Fiori.
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 Data Analysis: The ability to analyse data is crucial. The SAP Lead - Non Retail should be able to identify trends and patterns in data that may indicate potential issues.
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 Problem-Solving: The SAP Lead - Non Retail should have strong problem-solving skills to address and resolve any issues that may arise during the SAP Lead - Non Retail phase.
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 Project Management: Project management skills are important for a SAP Lead - Non Retail. They should be able to manage resources, timelines, and risks effectively.
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 Communication Skills: As the SAP Lead - Non Retail will be interacting with various stakeholders, strong communication skills are essential. They should be able to effectively communicate technical information to non-technical stakeholders.
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 Change Management: The SAP Lead - Non Retail should be familiar with change management processes, as they will be responsible for managing changes to the SAP system during the SAP Lead - Non Retail phase.
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 Personal Characteristics and Required Background
 
 
 
 
 Personal characteristics:
 
 
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 Good team leader/player who shares knowledge to support and provide direction to the team.
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 Dependable, result-oriented individual and a good team player who is very easy to work with.
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 Possesses a great deal of business process knowledge coupled with good acumen and business user orientation to deliver optimum IT solutions.
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 Required Background:
 
 
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 Master&rsquo;s degree preferred (especially in Finance / Business Management)
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 Minimum 14+ years of experience in SAP S/4 HANA technology
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 SAP S/4 HANA Implementation and Application Support/Operations Experience
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 Strong communication skills and capable of interacting both orally and in writing with executive management, team members, business, and technology professionals.
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 Have a background in business and technical requirements analysis, documentation, testing and integration methodologies &amp; development.
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 Strong attention to deadlines and budgetary guidelines
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 Analytical, critical thinking, and problem-solving skills
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 Decision-making and leadership skills
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 Strong presentation skills
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 How To Apply:
 
 
 
 It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application!
 
 
 
 
 
 Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
 
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SAP Lead – Non Retail

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 About Us:
 
 
 
 Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 145,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience &amp; design services, AI &amp; analytics, and cloud &amp; infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative&rsquo;s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Functional Consultant (Procure to Pay) is responsible for end-to-end process definition and maintenance of the procure to pay module within the SAP S/4HANA implementation project. He/she should seek to drive significant impact and value through data and process driven insights and strategy. He/she should lead the 1ERP solutioning for P2P across procurement processes to ensure seamless purchasing flow and lifecycle tracking.
 
 
 We are looking for someone who will help us in the Functional Consultant (Procure to Pay) role through flourishing in our culture of collaboration, transparency, and trust.
 
 
 
 
 
 
 Role Details &ndash; Key Responsibilities and Accountabilities:
 
 
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 Develop a core global end-to-end process model, using both SAP S4 HANA and the best in industry best practices that will cater for the global MAF
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 Be actively involved in 1ERP business development activities to identify and
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 research opportunities
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 Build deep understanding of the procurement functional areas for SAP S/4HANA solution and ensure alignment with business partners
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 Jointly own the KPIs and performance metrics with the business partners
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 Develop and communicate delivery goals, strategies, tactics, project plans, timelines, and key performance metrics to reach goals
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 Responsible for overall management of end-to-end process of his/her functional services
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 Functional/Technical Competencies
 
 
 
 
 Personal Characteristics and Required Background:
 
 
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 10+ years of experience in Business Analysis and Delivery and/or 5+ years in a senior delivery role or Procurement; experience with analytics / insights delivery is a plus
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 Technical know-how of SAP S/4HANA Process Procure to Pay. SAP certification/s highly preferred
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 4-6 years of experience working with the SAP Materials Management (direct and indirect procurement and inventory management) as well as participation in full lifecycle implementations (or equivalent experience) required
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 Successful track record of leading complex projects
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 Previous consulting experience is a must
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 Prior experience managing shared services and shared resource teams is a plus
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 Excellent interpersonal skills, strong verbal and written communications skills, capable of developing well-structured communications and presentations, storytelling ability
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 Bachelor&rsquo;s degree in a quantitative field (business, math, economics, finance, statistics, science, engineering)
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 How To Apply:
 
 
 
 It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application!
 
 
 
 
 
 Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
 
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ERP P2P Functional Lead

Join Tech Mahindra and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.