Qureos Mentor

TekSynap

TekSynap is a technology services company that specializes in providing IT services and consulting for Federal, State, and Local Government customers. With a focus on information management and technology integration, TekSynap aims to deliver agile and effective solutions that meet the evolving needs of its clients. The company has a strong management team with extensive experience in the industry, supporting a range of operations from small departmental tasks to large-scale deployments. Founded in 2008, TekSynap is committed to leveraging technology to enhance business outcomes.

<div><div><b>WORK ENVIRONMENT</b></div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><ul><li>
Location: Rockville, MD</li><li>
Type of environment: Onsite &ndash; NRC Headquarters (Rockville, MD) with support to NRC data centers and cloud environments</li><li>
Noise level: Medium</li><li>
Work schedule: Standard hours: <b>8:00 AM &ndash; 4:30 PM</b></li><li>
Amount of Travel: Participation in <b>on-call rotation. </b>Ability to respond onsite within <b>1 hour</b> if required</li></ul><div><div><b>
WORK AUTHORIZATION/SECURITY CLEARANCE
</b></div></div><div><p>U.S. Citizen</p><div>
Must be able to obtain and maintain an NRC security clearance (Public Trust or higher)</div></div><div><div><br>
</div></div><div><div><b>PHYSICAL DEMANDS</b>
</div></div><div><div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</div></div><div><div><br>
</div></div><div><div><b>OTHER INFORMATION</b>
</div></div><div><div>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice</div></div><div><br>
</div><br>
<div>The<b> Apple &amp; Windows Operating System Lead</b> is responsible for the administration, maintenance, and optimization of enterprise Windows Server and Apple (Mac) environments supporting the NRC High Performance Computing System (HPCS). This role ensures system reliability, security compliance, and operational efficiency across hybrid infrastructure environments.</div><div></div><div><b><br>
REQUIRED QUALIFICATIONS</b></div><div></div><div><b><br>
Experience</b></div><ul><li>
7+ years of experience in <b>Windows Server administration</b></li><li>
Experience supporting <b>Apple/Mac enterprise environments</b></li><li>
Strong knowledge of:</li><li><ul><li>
Active Directory, Group Policy</li><li>
Windows Server (2016/2019/2022)</li><li>
Endpoint management tools</li></ul></li><li>
Experience with <b>cloud environments (e.g., AWS GovCloud, Azure)</b></li><li>
Familiarity with <b>FISMA, NIST security controls, and federal IT compliance frameworks</b></li><li>
Strong troubleshooting and system optimization skills</li></ul><div><b>
Education</b></div><ul><li>
Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience)</li></ul><div><b>
Clearance</b></div><ul><li><div>
Must be able to obtain and maintain an NRC security clearance (Public Trust or higher).</div></li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Microsoft certifications (e.g., <b>MCSA, MCSE, Azure Administrator</b>)</li><li>
Apple certifications (e.g., <b>ACSP, Jamf certifications</b>)</li><li>
Experience in federal or regulated environments</li><li>
Experience supporting <b>HPC or scientific computing environments</b></li></ul><div><b>
Key Responsibilities</b></div><ul><li>
Administer and maintain <b>Windows Server (cloud/on-prem)</b> and <b>Mac OS environments</b></li><li>
Install, configure, patch, and upgrade operating systems and enterprise applications</li><li>
Manage <b>Active Directory integration, group policies, and user accounts</b></li><li>
Monitor system performance and troubleshoot hardware/software issues</li><li>
Implement and maintain <b>system security controls in compliance with FISMA standards</b></li><li>
Perform system backups, recovery, and continuity operations</li><li>
Coordinate with network teams for <b>LAN/VLAN connectivity and firewall configurations</b></li><li>
Maintain system documentation, configuration baselines, and asset inventory</li><li>
Support <b>continuous monitoring, vulnerability remediation, and POA&amp;M activities</b></li><li>
Evaluate and recommend hardware/software solutions</li><li>
Provide Tier II/III support to users and stakeholders</li><li>
Participate in change control processes and system upgrades</li></ul><p><b>
Deliverables &amp; Expectations</b></p><ul><li>
Monthly status and asset reporting</li><li>
Participation in system health reviews and change control boards</li><li>
Continuous improvement and modernization of systems</li><li>
Maintain high availability and operational readiness of HPCS systems</li></ul><p><br>
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. <b>&ldquo;Technology moving at the speed of thought&rdquo;</b> embodies these principles &ndash; the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at www.TekSynap.com.</p><p>
We offer our full-time employees a competitive <b>benefits</b> package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.</p><p>
TekSynap is a <b>drug-free</b> workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.</p><p>
By applying to a role at TekSynap you are providing consent to receive <b>text messages</b> regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond &quot;STOP&quot;. As part of the application process, you agree that TekSynap Corporation may retain and use your name, <b>e-mail, and contact information</b> for purposes related to employment consideration.</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY</b></p><p>
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as &ldquo;protected status&rdquo;). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.</p></div>

Apple & Windows Operating Systems Lead

<div><div><b>WORK ENVIRONMENT</b></div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
</div><ul><li>Location: Reston, Virginia and/or remote. Occasional travel within the National Capital Region (NCR)</li><li>
Type of environment: Varies</li><li>
Noise level: Low
</li><li>Work schedule: &ldquo;Normal work hours&rdquo; constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.</li><li>
Amount of Travel: 10%</li></ul><p><b>
WORK AUTHORIZATION/SECURITY CLEARANCE
</b></p><p>U.S. Citizen</p><p>
TS/SCI</p><div><b>
PHYSICAL DEMANDS</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.</div><p><b>
OTHER INFORMATION
</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice</p><div><br>
We are seeking a<b> Scrum Master/Team Coach </b>to support Service Now Contract (SDA) Artificial Intelligence (AI) efforts. This <b>data scientist</b> will play an important role helping to create technical solutions for multiple AI challenges</div><div></div><div><b><br>
REQUIRED QUALIFICATIONS</b></div><div></div><div><b><br>
Experience</b></div><ul><li>
Minimum of 7 years of experience in requirements management, systems engineering, or business analysis on complex programs</li><li>
Demonstrated experience supporting Federal or DoD programs, including compliance with structured lifecycle and governance processes</li><li>
Proficiency with requirements management tools (e.g., IBM DOORS, Jama, JIRA/Confluence, or equivalent)</li><li>
Strong understanding of requirements engineering standards (e.g., ISO/IEC/IEEE 29148)</li><li>
Understanding of ServiceNow and SharePoint</li><li>
Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.</li></ul><div><b>
Education</b></div><ul><li>
Bachelor&rsquo;s degree in engineering, Computer Science, Business, or related discipline</li></ul><p><b>
Certification - one or more of the following:</b></p><ul><li><b>
CSM</b> (Certified ScrumMaster)</li><li><b>
PSM I </b>(Professional Scrum Master)</li><li><b>
SSM (</b>SAFe Scrum Master)</li><li><b>
PMI-ACP</b> (Agile Certified Practitioner)</li><li><b>
A-CSM </b>(Advanced Certified ScrumMaster)</li><li><b>
CSP-SM</b> (Certified Scrum Professional - ScrumMaster)</li></ul><div><b>
Clearance</b></div><ul><li><b>
TS/SCI</b></li></ul><div><b>
PREFFERED QUALIFICATIONS</b></div><ul><li>
Masters degree in Engineering, Computer Science, Business, or related discipline</li><li>
Minimum of 10 years of experience in requirements management, systems engineering, or business analysis on complex programs</li></ul><div><b>
RESPONSIBILITIES</b></div><ul><li><b>
Requirements Elicitation &amp; Analysis</b><br>
The Requirements Manager leads structured engagement with Government stakeholders, end users, and technical teams to elicit, analyze, and refine requirements. This includes translating high-level mission needs into clear, complete, and testable functional and non-functional requirements.</li><li><b>
Requirements Governance &amp; Control</b><br>
Establishes and enforces the Requirements Management Plan (RMP), including standards, processes, and approval workflows. Oversees requirements baselining and ensures all changes are formally evaluated, approved, and documented through a controlled change management process.</li><li><b>
Traceability &amp; Compliance</b><br>
Develops and maintains full bidirectional traceability between requirements, design artifacts, development outputs, and verification/validation activities. Ensures compliance with applicable standards and contractual requirements, supporting audit readiness at all stages of the program lifecycle.</li><li><b>
Change Management &amp; Impact Analysis</b><br>
Supports or leads Configuration Control Board (CCB) activities by assessing the impact of requirement changes on cost, schedule, performance, and risk. Provides data-driven recommendations to Government leadership to support informed decision-making.</li><li><b>
Stakeholder Coordination</b><br>
Serves as the central point of integration between Government stakeholders, program management, engineering, and test teams. Facilitates requirements reviews, adjudicates conflicts, and ensures alignment across all functional areas.</li><li><b>
Verification &amp; Validation Support</b><br>
Ensures that all requirements are measurable and testable, with clearly defined acceptance criteria. Works closely with test and quality teams to confirm that delivered capabilities satisfy approved requirements.</li><li><b>
Tools &amp; Data Management</b><br>
Implements and administers industry-standard requirements management tools (e.g., DOORS, Jama, or equivalent), ensuring data integrity, version control, and accessibility for all authorized stakeholders.</li><li><b>
Performance Monitoring &amp; Reporting</b><br>
Tracks and reports requirements-related metrics, including requirements stability, traceability coverage, and change activity. Provides regular status updates and risk insights to Government program leadership.</li></ul><div><b>
COMPETENCIES
</b></div><ul><li>Proven ability to manage complex, multi-stakeholder environments</li><li>
Strong analytical and critical thinking skills with attention to detail</li><li>
Excellent communication and facilitation skills, including experience briefing senior Government stakeholders</li><li>
Ability to operate within structured governance frameworks while supporting Agile or hybrid delivery models</li></ul><p><br>
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. <b>&ldquo;Technology moving at the speed of thought&rdquo;</b> embodies these principles &ndash; the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at www.TekSynap.com.</p><p>
We offer our full-time employees a competitive <b>benefits</b> package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.</p><p>
TekSynap is a <b>drug-free</b> workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.</p><p>
By applying to a role at TekSynap you are providing consent to receive <b>text messages</b> regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond &quot;STOP&quot;. As part of the application process, you agree that TekSynap Corporation may retain and use your name, <b>e-mail, and contact information</b> for purposes related to employment consideration.</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY</b></p><p>
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as &ldquo;protected status&rdquo;). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.</p></div>

Scrum Master/Team Coach w/Top Secret Clearance

Join TekSynap and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TekSynap

About Company

Apple & Windows Operating Systems Lead

Scrum Master/Team Coach w/Top Secret Clearance