Qureos Mentor

TEKHQS

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 About The Role
 
 
 
 Tekhqs is looking for a skilled Rust and JavaScript Developer to join our team, where youll design high-performance back-end services, build WebAssembly (Wasm) modules, and seamlessly integrate them with modern JavaScript front-ends. This role offers the opportunity to tackle complex performance challenges, contribute to cutting-edge tooling, and stay at the forefront of the Rust, WebAssembly, and JavaScript ecosystems.
 
 
 
 Responsibilities:
 
 
 
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 Design, develop, and maintain robust, high-performance back-end services and APIs using Rust.
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 Write and optimize Rust modules to be compiled to WebAssembly (Wasm) for use in browser-based applications, achieving near-native performance for computationally intensive tasks.
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 Develop and maintain JavaScript-based front-end applications, ensuring seamless integration with the Rust Wasm modules.
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 Collaborate with the team to identify performance bottlenecks and architect solutions using Rust to improve overall application efficiency.
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 Contribute to and maintain internal tooling and infrastructure, potentially leveraging Rust for build tools, transpilers, or bundlers.
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 Participate in code reviews, write comprehensive tests, and ensure code quality and maintainability.
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 Stay up-to-date with the latest developments in the Rust, JavaScript, and WebAssembly ecosystems.
 
 
 
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 Requirements:
 
 
 
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 Proven 3 to 4 years of professional experience as a software developer.
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 Strong proficiency in the Rust programming language, including a deep understanding of its ownership model, borrowing, lifetimes, and concurrency features.
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 Solid experience with JavaScript/TypeScript, including modern frameworks like React, Vue, or Angular.
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 Hands-on experience with WebAssembly (Wasm) and the ability to compile Rust code for use in a browser environment.
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 Experience with building RESTful APIs and web services.
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 Familiarity with modern software development practices, including version control (Git), continuous integration/continuous deployment (CI/CD), and agile methodologies.
 
 
 
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 Job Type:
 
 Hybrid
 
 
 
 Location:
 
 DHA Phase 6 Lahore
 
 
 
 About US:
 
 
 
 TEKHQS is a global technology solutions provider headquartered in Lake Forest, California, with an offshore team of 300+ experts based in Pakistan. We specialize in Web 2.0 (Web &amp; Mobile App Development), Web 3.0 (Blockchain &amp; Crypto Platform Development), AI/ML Solutions, and ERP services as a certified partner of SAP S/4HANA, Oracle NetSuite, and Microsoft Dynamics 365 Business Central. Our expertise includes implementation, training, customization, integration, support, IT staff augmentation, and certified ERP consultancy.
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Software Engineer - Rust and JavaScript Developer

<div>
 
 About The Job
 
 
 
 Own and manage critical customer escalations for large enterprise customers (primarily utility companies &amp; investor-owned utilities).
 
 
 Act as the single point of contact during incidents, managing customer communication, hosting/leading calls, and tracking action items to closure.
 
 
 Collaborate with Engineering, Support, and Cloud Operations to resolve incidents involving APIs, Node.js services, web servers, load balancers, Cloudflare CDN, and other infrastructure components.
 
 
 Apply technical troubleshooting/programming background to accelerate resolution.
 
 
 Domain knowledge of utility messaging and extreme weather notifications is a strong plus.
 
 
 
 Responsibilities
 
 
 
 
 Incident Management
 
 
 
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 Serve as primary customer contact during critical incidents.
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 Schedule and lead escalation calls, ensuring updates and agreed next steps are clear.
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 Track and drive all action items to closure.
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 Partner with Customer Success Managers (CSMs) to align escalation handling with account strategy.
 
 
 
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 Technical Oversight
 
 
 
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 Oversee resolution of incidents involving APIs, Node.js, servers, load balancers, Cloudflare CDN, and cloud infra.
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 Translate technical issues into business impact for customers.
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 Provide hands-on troubleshooting or code/configuration review if technically capable.
 
 
 
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 Cross-Functional Coordination
 
 
 
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 Collaborate with Engineering, Support, and Cloud Ops to break down complex issues into actionable steps.
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 Align on incident priorities, deadlines, and dependencies.
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 Escalate internally when blockers threaten resolution timelines.
 
 
 
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 Communication &amp; Reporting
 
 
 
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 Send frequent, accurate status updates to customers and stakeholders.
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 Keep leadership informed of status, risks, and mitigation.
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 Document incident details, root cause, and resolution for post-incident reviews.
 
 
 
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 Post-Incident Activities
 
 
 
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 Validate resolution with the customer before closing.
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 Conduct post-mortems to identify lessons learned and process improvements.
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 Update internal playbooks and knowledge base.
 
 
 
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 Requirements
 
 
 
 
 Required:
 
 
 
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 5+ years in customer-facing roles in enterprise SaaS, technical support, or incident management. 8+ years of IT experience.
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 Strong technical understanding of APIs, Node.js, servers, load balancers, Cloudflare CDN, and cloud infrastructure.
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 Proven track record coordinating high-severity incidents across multiple teams.
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 Exceptional communication skills for technical and executive audiences.
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 Strong organizational skills; ability to manage multiple escalations under pressure.
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 Flexibility to work across the US Eastern/Pacific time zones.
 
 
 
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 Preferred:
 
 
 
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 Background as a programmer or technical engineer.
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 Experience with utility messaging &amp; extreme weather notification systems.
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 Knowledge of ITIL incident management practices.
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 Familiarity with SaaS architecture, cloud hosting, and distributed systems.
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 Understanding of utility industry regulations &amp; operations.
 
 
 
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 About us:
 
 
 
 TEKHQS is a global technology solutions provider headquartered in Lake Forest, California, with an offshore team of 300+ experts based in Pakistan. We specialize in Web 2.0 (Web &amp; Mobile App Development), Web 3.0 (Blockchain &amp; Crypto Platform Development), AI/ML Solutions, and ERP services as a certified partner of SAP S/4HANA, Oracle NetSuite, and Microsoft Dynamics 365 Business Central. Our expertise includes implementation, training, customization, integration, support, IT staff augmentation, and certified ERP consultancy.
</div>

Customer Escalation Manager

<div>
 
 About The Role
 
 
 
 As an Assistant Marketing Manager, you'll report directly to the Director of Marketing and become not only their extension, but their right hand. Your role is to scale the pipeline, sharpen positioning, and lead campaigns end-to-end. You'll manage our marketing team (writers, designers, paid media, SEO, video, dev, etc) to deliver high-impact campaigns that consistently fuel sales. This is not a keep the lights on job. This is about building a revenue machine.
 
 
 
 Responsibilities
 
 
 
 
 Campaign &amp; Pipeline Growth
 
 
 
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 Own strategy + execution for ABM, inbound, and paid campaigns targeting carriers, brokers, and hybrid operations
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 Build campaign frameworks that tie persona pain, outcome, feature, and CTA
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 Drive channel mix across LinkedIn, Google Ads, SEO, email drips, nurture, and webinars
 
 
 
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 Team Leadership &amp; Management
 
 
 
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 Direct a team of 9 (writers, designers, video, SEO, paid, dev), ensuring deadlines, quality, and alignment
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 Set priorities, assign ownership, and track performance for campaign assets
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 Mentor team members to balance creativity with pipeline accountability
 
 
 
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 Sales
 
 Enablement
 
 &amp; Alignment
 
 
 
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 Partner with sales to arm AEs/SDRs with enablement (battlecards, objection handlers, case studies, competitive breakdowns)
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 Ensure feedback from sales continuously shapes campaign messaging
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 Monitor SQL quality and adjust targeting to support faster close cycles
 
 
 
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 Marketing Operations &amp; Reporting
 
 
 
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 Own HubSpot/Active Campaign workflows, segmentation, and nurture sequences
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 Track CPL, ROAS, CTR, SQL/MQL volume weekly with clear Fix/Scale/Kill calls
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 Report outcomes to leadership and recommend budget adjustments
 
 
 
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 Brand &amp; Content Strategy
 
 
 
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 Oversee production of thought leadership (blogs, webinars, whitepapers, case studies)
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 Scale proof content (case studies, testimonials, ROI calculators) to support late-stage deals
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 Maintain consistent positioning across digital, sales collateral, and campaigns
 
 
 
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 Continuous Improvement
 
 
 
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 Be a self-starter who proactively identifies gaps across the marketing function
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 Help improve every aspect of the marketing team's performance and processes
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 Set clear expectations with team members and hold them accountable to results.
 
 
 
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 Requirements
 
 
 
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 7+ years B2B SaaS or logistics/transport tech marketing experience
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 Proven track record scaling pipeline in high-growth companies
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 Deep knowledge of ABM, demand gen, and lifecycle marketing
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 Strong campaign/project management, nothing slips through
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 HubSpot (or similar) automation and reporting expertise
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 Experience managing cross-functional marketing teams or agencies
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 Comfortable making data-driven scale/kill decisions
 
 
 
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 US Hours mandatory
 
 
 
 
 Job Details:
 
 
 
 
 Job Type
 
 : Full-time- Remote
 
 
 
 Job Time
 
 : 9 pm - 6 am
 
 
 
 Location:
 
 DHA Phase 6, Lahore
 
 
 
 About Us:
 
 
 
 TEKHQS is a global technology solutions provider headquartered in Lake Forest, California, with an offshore team of 300+ experts based in Pakistan. We specialize in Web 2.0 (Web &amp; Mobile App Development), Web 3.0 (Blockchain &amp; Crypto Platform Development), AI/ML Solutions, and ERP services as a certified partner of SAP S/4HANA, Oracle NetSuite, and Microsoft Dynamics 365 Business Central. Our expertise includes implementation, training, customization, integration, support, IT staff augmentation, and certified ERP consultancy.
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Assistant Manager Digital Marketing

Join TEKHQS and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TEKHQS

ABOUT_COMPANY

Software Engineer - Rust and JavaScript Developer

Customer Escalation Manager

Assistant Manager Digital Marketing