Qureos Mentor

Telecare Corporation

Telecare Corporation is a family- and employee-owned company that has been providing mental health services since 1965. The organization specializes in innovative, outcomes-driven care for individuals with serious mental illness and complex needs, focusing on high-risk populations. Telecare is committed to delivering a wide range of behavioral health services, including crisis support and community-based care, to ensure that individuals receive the appropriate support tailored to their needs.

<div>&ldquo;They made it easier for me to live, breathe, eat, and stay clean. Without them, I&rsquo;d be waiting somewhere, waiting for someone to give me a chance to live...&rdquo; - Client from Telecare 


What You Will Do to Change Lives

The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards. 


Shifts Available:

1. Part Time| 28 Hours Per Week | Alternating weeks between Week 1 and Week 2
<ul>
<li>Week 1 | Sunday, Thursday, Friday, and Saturday | 3:00 pm to 11:30 pm</li>
<li>Week 2 | Sunday, Friday, Saturday| 3:00 pm to 11:30 pm</li>
</ul>
Expected starting wage range is $26.31 - $31.72. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. 


What You Bring to the Table (Must Have)
<ul>
<li>High school diploma or G.E.D and one (1) years of experience to include lived experience, previous work experience in other medical professions working with co-morbid mental health conditions, such as CNA&rsquo;s Emergency Medical Technicians and other healthcare personnel.</li>
<li>Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies</li>
<li>Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge</li>
<li>Proficient understanding of client advocacy and client rights as defined in Title 17 and Title 9</li>
<li>Must be at least 18 years of age</li>
<li>Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment</li>
<li>All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver&rsquo;s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply</li></ul> 


What&rsquo;s In It For You*
<ul>
<li>Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.</li>
</ul><ul><li>Nine Paid Holidays &amp; Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)</li>
</ul><ul><li>Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship</li>
</ul><ul><li>Online University Tuition Discount and Company Scholarships</li>
</ul><ul><li>Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan</li>
</ul><ul><li>For more information visit: https://www.telecarecorp.com/benefits (https://www.telecarecorp.com/benefits)</li></ul> 


Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support. 


EOE AA M/F/V/Disability
<ul><li>May vary by location and position type</li></ul>

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Recovery Specialist II (Part Time) - Mental Health 194

<div>&ldquo;They made it easier for me to live, breathe, eat, and stay clean. Without them, I&rsquo;d be waiting somewhere, waiting for someone to give me a chance to live...&rdquo; - Client from Telecare 


What You Will Do to Change Lives

Coordinates service needs and collaborates with other services and agencies. Completes assessments and determines the appropriate level of services for new members served. 


Shifts Available:

Full-Time | DAYS | Shifts: 9:00 AM - 5:30 PM | Days: Monday - Friday

Expected starting wage range is $27.85 - $34.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. 


What You Bring to the Table (Must Have)
<ul>
<li>Master&rsquo;s degree in Social Sciences
</li><li>One (1) year of experience in mental health services</li></ul> 


What&rsquo;s In It For You*
<ul>
<li>Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.</li>
<li>Nine Paid Holidays &amp; Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)</li>
<li>Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
</li><li>Online University Tuition Discount and Company Scholarships
</li><li>Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan</li>
<li>For more information visit: https://www.telecarecorp.com/benefits</li></ul> 


Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Sausal Creek is a voluntary program providing a safe, respectful environment where adults (age 18+), who are residents of Alameda County in crisis can receive mental health services. 


EOE AA M/F/V/Disability
<ul><li>May vary by location and position type</li></ul>

Full Job Description will be provided if selected for an interview.

MSW, Masters of Social Work, MFT, Masters of Family Therapy, Case Management, Social Sciences, Human Services
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.</div>

Case Manager Masters - Mental Health 152

<div>&quot;They made it easier for me to live, breathe, eat, and stay clean. Without them, I&rsquo;d be waiting somewhere, waiting for someone to give me a chance to live...&rdquo; - Client from Telecare 


What You Will Do to Change Lives

Coordinates service needs and collaborates with other services and agencies. Completes assessments and determines the appropriate level of services for new members served. 


Shifts Available:

Full-Time | AM | Shifts: 6:00 AM - 2:30 PM | Days: Sunday - Thursday

Expected starting wage range is $27.30 - $33.73. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. 


What You Bring to the Table (Must Have)
<ul>
<li>Master&rsquo;s degree in Social Sciences
</li><li>One (1) year of experience in mental health services</li>
<li>Valid and current driver&rsquo;s license, and personal vehicle insurance with your name listed as a driver.
</li><li>Willingness to use the company vehicle to drive clients to appointments and groups, etc.</li></ul> 


What&rsquo;s In It For You*
<ul>
<li>Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.</li>
<li>Nine Paid Holidays &amp; Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)</li>
<li>Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
</li><li>Online University Tuition Discount and Company Scholarships
</li><li>Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan</li>
<li>For more information visit: https://www.telecarecorp.com/benefits</li></ul> 


Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Do you want to be a part of bridging the gap?

Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
 
Mobile Crisis Response Team (MCRT)
 
Passion, Mindset, and Innovation Set Us Apart 
Telecare&rsquo;s behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis. MCRT is creating an opportunity for Clinicians, Case Manager Master&rsquo;s, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement. MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. 
Each team will respond to calls from the mobile crisis van to provide services directly in the field in San Joaquin County. 


EOE AA M/F/V/Disability
<ul><li>May vary by location and position type</li></ul>

Full Job Description will be provided if selected for an interview.

MSW, Masters of Social Work, MFT, Masters of Family Therapy, Case Management, Social Sciences, Human Services
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.</div>

Case Manager Masters - Mental Health 639

<div>&ldquo;They made it easier for me to live, breathe, eat, and stay clean. Without them, I&rsquo;d be waiting somewhere, waiting for someone to give me a chance to live...&rdquo; - Client from Telecare 


What You Will Do to Change Lives

Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Case Manager III is distinguished from Case Manager II by the additional education, years of experience, and ability to proficiently perform the job functions and meet position standards. 


Shifts Available:

Full-Time | AM | Shifts: 6:00 AM - 2:30 PM | Days: Tuesday- Saturday

Full-Time | NOC | Shifts: 10:00 PM - 6:30 AM | Days: Tuesday - Saturday

Expected starting wage range is $22.17 - $27.08. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. 


What You Bring to the Table (Must Have)
<ul>
<li>Bachelor&rsquo;s degree in Social Services or Human Services and (1) year of experience or High School Graduation or G.E.D. equivalent and four (4) years of direct services in Mental Health or community services; an Associate's degree may be substituted for two (2) year of experience.</li>
<li>Valid and current driver&rsquo;s license, and personal vehicle insurance with your name listed as a driver.</li>
<li>Willingness to use the company vehicle to drive clients to appointments and groups, etc.</li></ul> 


What&rsquo;s In It for You*
<ul>
<li>Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.</li>
<li>Nine Paid Holidays &amp; Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)</li>
<li>Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship</li>
<li>Online University Tuition Discount and Company Scholarships</li>
<li>Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan</li>
<li>For more information visit: https://www.telecarecorp.com/benefits</li></ul> 


Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Do you want to be a part of bridging the gap?

Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
 
Mobile Crisis Response Team (MCRT)
 
Passion, Mindset, and Innovation Set Us Apart
Telecare&rsquo;s behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis. MCRT is creating an opportunity for Clinicians, Case Manager Master&rsquo;s, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement. MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. 
Each team will respond to calls from the mobile crisis van to provide services directly in the field in San Joaquin County.&quot; 


EOE AA M/F/V/Disability
<ul><li>May vary by location and position type</li></ul>

Full Job Description will be provided if selected for an interview.

Case Manager, Case Management, Tasks, Experienced Level, Mental Health Worker

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.</div>

Case Manager III - Mental Health 639

<div>Casa C- House of Transition is a 15-bed facility, where adults with serious mental illness, ages 18-59, can receive help in transitioning into the community with an 18-month maximum-stay. 


POSITION SUMMARY 
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. 


Shifts Available:

Full-Time | NOC | Shifts: 11:00 PM - 7:30 AM | Days: Sunday - Thursday

Expected starting wage is $22.95. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. 


QUALIFICATIONS
 
Required:
<ul><li>High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community
 
services; or Associates degree and one (1) year of experience or Bachelor&rsquo;s degree in Social Services</li>
<li>Sensitivity to multi-cultural populations and issues is required</li>
<li>Must be at least 18 years of age</li>
<li>Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of
 
employment and maintain current certification throughout employment</li>
<li>All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the
 
applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background
 
clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver
 
license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be
 
maintained throughout employment. Additional regulatory, contractual or local requirements may apply</li>
<li>Valid and current driver&rsquo;s license, and personal vehicle insurance with your name listed as a driver.</li>
<li>Willingness to use the company vehicle to drive clients to appointments and groups, etc.</li></ul> 


Preferred:
<ul>
<li>Four (4) years&rsquo; experience in a mental health setting</li>
<li>Experience in providing intensive case management, intensive community supports using biopsychosocial
 
rehabilitation concepts is highly desirable</li>
<li>Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service
 
preferred 
</li>
</ul>ESSENTIAL FUNCTIONS
<ul>
<li>Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and
 
external stakeholders</li>
<li>Collaborate with members served to create Recovery Plan goals</li>
<li>Ensure all services described in the Recovery Plan are provided</li>
<li>Work effectively as part of a multidisciplinary team</li>
<li>Facilitate groups according to the needs and interests of members served</li>
<li>Provide appropriate interventions in crisis situations</li>
<li>On a rotating basis perform officer of the day functions for both wellness, duty and Stand by Duty tasks</li>
<li>Collect required data and complete required documentation</li>
<li>Coordinate transitions to lower levels of care</li>
<li>Maintain awareness of community resources and assist members served in appropriate use of community resources</li>
<li>Assist members served with all needs, including Activities of Daily Living</li>
<li>Assist members served in making and getting to essential appointments</li>
<li>Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services</li>
<li>Ensure that members served understand their legal status and rights</li>
<li>Help members served achieve greater independence and autonomy</li>
<li>Safeguard confidentiality; adhere to HIPAA policies</li>
<li>Provide transportation when needed and appropriate; provide linkage to community resources</li>
<li>If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and
 
pass assault crisis/crisis prevention training</li>
<li>If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault
 
crisis/crisis prevention training</li>
<li>Provide and document quality and quantity of direct services as required by program standards</li></ul> 


Duties and responsibilities may be added, deleted and/or changed at the discretion of management. 


SKILLS
<ul>
<li>Thorough understanding of the rights of members served and relevant legal processes</li>
<li>Effective written and verbal communication skills</li>
<li>Organization/Time management skills</li>
<li>Good computer/technology skills</li>
<li>Ability to assess safety risks</li>
<li>Ability to gain trust and build rapport with diverse populations</li>
<li>Excellent driving skills</li>
<li>Knowledge of basic medical and psychiatric terminology</li>
<li>Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes</li></ul> 


PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the
 
essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull and lift and carry items weighing 25 pounds or
 
less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires driving and
 
frequent Exposure to Hazards (Blood Borne Pathogens, hospital waste, Chemicals &amp; Infections). 


EOE AA M/F/V/Disability</div>

Case Manager II - Mental Health 163