Urwah Admin

Temenos

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 About Temenos
 
 
 
 Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology &ndash; deployed on-premises, in the cloud, or as SaaS &ndash; to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.
 
 
 For more information, please visit www.temenos.com.
 
 
 
 THE ROLE
 
 
 
 We are technology first; with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
 
 
 Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 6000+ Temenosians working across the globe to make banking better!
 
 
 As part of our continuous expansion, we are looking for a talented new business sales executive to help us drive the adoption and growth of our full end-to-end offering, focusing on winning new customers.
 
 
 
 OPPORTUNITIES
 
 
 
 
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 You will articulate and demonstrate Temenos solutions through strategic value-based selling; building strong business cases; developing a return on investment analysis, and using other references and industry data to build relationships at multiple levels and ultimately drive deals from inception to close.
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 You will work with customer stakeholders to understand their bank&rsquo;s strategy, challenges, and opportunities and articulating how Temenos can help them achieve their objectives.
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 You will create value by partnering with technical and non-technical executives to support their transformation journey by showcasing the commercial and technology value of our solutions. You will build and maintain a robust sales pipeline and accurately tracking quarterly forecasts/revenue.
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 You will balance quarterly results while keeping a clear line of sight of strategic and long term revenue opportunities.
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 You will develop and execute a go-to-market strategy for your territory based on data-driven customer research and market insight.
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 You will collaborate with various distributed internal teams to ensure the seamless execution of end-to-end sales cycles and ensure the highest levels of customer advocacy.
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 You will proactively build and foster long-term relationships with senior executives, thought leaders, influencers, and stakeholders in the banking and financial services sectors.
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 You will establish and foster relationships with primary alliance partners and identify new market and growth opportunities.
 
 
 
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 Skills
 
 
 
 
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 You should have a deep knowledge of the financial services industry, the trends, challenges, and innovations.
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 You should have a proven track record of success in selling complex technology solutions to the financial services sector.
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 You should ideally have experience of selling SaaS and digital transformation projects.
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 You should have a consultative and &ldquo;hunter&rdquo; sales approach which enables listening to and understanding customer needs.
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 You should have excellent communication and problem-solving skills with an ability to translate business requirements into value propositions which engage a range of audiences.
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 You should be data-driven and able to use data to tell stories, engage clients and create value and drive clients to action.
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 You should be able to navigate change and deal with ambiguity.
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 You should be culturally aware and experience of working in a globally matrixed organization.
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 You should be ambitious with an entrepreneurial spirit, energy, and a passion for continuous learning and improvement.
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 You should have a passion for selling!
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 You should be fluent in English and Arabic would be advantageous.
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 You should have a business and technical background to be able to engage and ensure buy-in at C-level and with IT teams.
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 You should have experience of successfully selling in Oman and Pakistan.
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 You should have international experience and a global mindset.
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 You should be able to travel extensively.
 
 
 
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 VALUES
 
 
 
 
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 Care about winning new deals.
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 Commit to meeting set targets.
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 Collaborate with clients and key stakeholders.
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 Challenge yourself to exceed expectations.
 
 
 
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 SOME OF OUR BENEFITS include:
 
 
 
 
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 Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
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 Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
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 Family care: 4 weeks of paid family care leave
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 Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
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 Study leave: 2 weeks of paid leave each year for study or personal development
 
 
 
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 Please make sure to read our Recruitment Privacy Policy
 
 
</div>

Business Development Manager

<div>
 
 About Temenos
 
 
 
 Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology &ndash; deployed on-premises, in the cloud, or as SaaS &ndash; to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.
 
 
 For more information, please visit www.temenos.com.
 
 
 
 THE ROLE
 
 
 
 Product Analysis and Customer Support (PACS) as the name indicates, provides support to clients using Temenos products which includes clients in the Implementing stage &amp; clients already live on Temenos products. All support requests from these clients are handled by PACS.
 
 
 We are looking for a qualified Software Engineer/Senior Software Engineer to join our team. An experienced professional, that can handle client incidents to satisfactory resolution. If you are an experienced Software Coding expert (Java/C/C++ &amp; SQL/Oracle) and have handled client&rsquo;s incidents within agreed SLA&rsquo;s/customer satisfaction, we would like to meet you.
 
 
 In this role you are expected to facilitate solution to the tickets logged which includes analysis of the ticket logged, updating clients and stakeholders through appropriate channels in every stage of resolution &amp; providing an agreeable solution.
 
 
 We are considering candidates in Karachi and Islamabad.
 
 
 
 OPPORTUNITIES
 
 
 
 
 <ul>
 <li>
 You will understand the working of the specific product &ndash; application(s) in which expertise needs to be built through training programs including on the job training, classroom training and training material available on the knowledge collateral(s).
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 You will have primary responsibility to facilitate solution to the tickets logged. It includes analysis of the ticket logged, updating clients and stakeholders through appropriate channels in every stage of resolution &amp; providing an agreeable solution.
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 You will have responsibility for the points below in detail: Understand the details in ticket logged. Validate the completeness of information provided and if required, collect further information from client. Use the collected information to analyze the problem. When identified as a bug, do comprehensive documentation including product analysis of defects, elaborating the root cause and possible resolution for the defect. Provide additional information that would help the Development team to fix and test the problem effectively. In case of non-defects, educate client with adequate information &amp; procedures on how to handle the scenario/meet the requirement.
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 You will act as the technical reference point during software implementation/upgrades. Provide guidance and support to client IT teams.
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 You will contribute to Knowledgebase through FAQ&rsquo;s and How To&rsquo;s.
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 You will develop/enhance Tools that will help in reducing the analysis time and boost customer experience.
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 You will be available to perform onsite analysis of tickets at client places. Typically this would be required during the milestone period of the client like Go Live of implementation, branches, and Upgrade.
 
 
 
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 </ul>
 
 Skills
 
 
 
 
 <ul>
 <li>
 You should ideally have a computer science related degree.
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 You should have 1 to 3 years of Product Support experience with coding experience (Java, C++ &amp; SQL/Oracle). You should have experience in Client facing roles and acting as technical reference point during software implementation/upgrades.
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 You should have experience working in 24/7 Support team.
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 You should have Temenos/T24 core banking product experience.
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 You should have worked on T24 AA, Retail, Finance and Financial Inclusion Modules, FCM and Infinity knowledge will be plus.
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 You should have knowledge of T24 Release Management, Patch Deployment, and configuration changes.
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 You should have a strong understanding of banking processes and financial services. Along with Pakistan&rsquo;s local regulation and compliance knowledge.
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 A certification in Temenos T24 or related technologies would be advantageous.
 
 
 
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 </ul>
 
 VALUES
 
 
 
 
 <ul>
 <li>
 Care about providing excellent support to clients.
 </li>
 <li>
 Commit to handling incidents within defined SLA's.
 </li>
 <li>
 Collaborate with all relevant stakeholders.
 </li>
 <li>
 Challenge yourself to constantly improve service and product knowledge.
 
 
 
 </li>
 </ul>
 
 SOME OF OUR BENEFITS include:
 
 
 
 
 <ul>
 <li>
 Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
 </li>
 <li>
 Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
 </li>
 <li>
 Family care: 4 weeks of paid family care leave
 </li>
 <li>
 Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
 </li>
 <li>
 Study leave: 2 weeks of paid leave each year for study or personal development
 
 
 
 </li>
 </ul>
 Please make sure to read our Recruitment Privacy Policy
 
 
</div>

Analyst - Product Support

Join Temenos and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Temenos

ABOUT_COMPANY

Business Development Manager

Analyst - Product Support