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Temperature Control

About Us: At Temperature Control, Inc., we&rsquo;ve proudly served Tucson and Southern Arizona for over 40 years with top-quality HVAC and plumbing services. We believe in taking care of our employees as much as our customers and offer real opportunities for career growth within our company.Position Overview: We are seeking a skilled and experienced Plumbing &amp; HVAC Dispatcher with at least 5 years of industry dispatching experience. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment while managing multiple technicians in the field. This role is key to ensuring efficiency, strong communication, and excellent customer service.Key Responsibilities:<ul><li>Schedule, dispatch, and monitor plumbing and HVAC technicians to service, maintenance, and installation calls.</li><li>Coordinate daily workload to ensure timely completion and maximum efficiency.</li><li>Communicate with customers regarding appointment times, updates, and service expectations.</li><li>Track jobs, technician status, and follow-ups using dispatch software.</li><li>Support field technicians by relaying accurate job details and ensuring they have what they need for success.</li><li>Work closely with management to resolve scheduling conflicts, customer concerns, and service priorities.</li><li>Maintain accurate records of work performed, technician notes, and completed jobs.</li><li>Contribute to process improvement and efficiency initiatives within the dispatch team.</li></ul>Qualifications:<ul><li>Minimum 5 years of dispatch experience in plumbing, HVAC, or a similar trade/service industry.</li><li>Strong knowledge of HVAC and plumbing terminology, services, and workflow.</li><li>Excellent communication and organizational skills.</li><li>Ability to multi-task in a fast-paced environment.</li><li>Experience with dispatching software and Microsoft Office tools.</li><li>Customer service-focused with problem-solving ability.</li></ul>Why Join Temperature Control, Inc.?<ul><li>Competitive pay and benefits package.</li><li>Stable, family-oriented company with over 40 years of service in Tucson.</li><li>Supportive team environment with a focus on growth and professional development.</li><li>Room for advancement &ndash; we believe in promoting from within and offer pathways for career growth into leadership and operations roles.</li></ul>Job Type: Full-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher- Plumbing & HVAC

Join Temperature Control and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Temperature Control

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Dispatcher- Plumbing & HVAC