Qureos Mentor

Terracotta medical services

We are seeking an experienced Assistant Manager / Team Leader to lead our EOR and Staffing division. This role is responsible for overseeing the team of Onboarding Specialists and AccountExecutives, ensuring operational excellence, and maintaining 100% compliance with UAE Labor Laws.As the senior point of escalation, you will provide strategic guidance on complex EOR/Staffing questions, labor disputes, and client account management.The ideal candidate will have a minimum of 5 years of proven experience in EOR and staffing operations in the UAE with a fair understanding of PRO services with at least 2 years in leadership or supervisory role managing a team of account executives/onboarding specialists. You must possess an expert understanding of the UAE&rsquo;s regulatory environment and the ability to mentor a team to deliver world-class service.Key Responsibilities :Team Leadership &amp; Coaching<ul><li>Lead, mentor, and manage the daily activities of the Onboarding Specialists and Account Executives.</li></ul><ul><li>Provide continuous coaching on account management, service delivery, and professional communication.</li></ul><ul><li>Conduct performance reviews and set clear KPIs for the team regarding mobilization and client satisfaction.</li></ul><ul><li>Act as the primary technical resource for the team regarding UAE Labor Law and immigration procedures.</li></ul>Point of Escalation &amp; Complex Account Management<ul><li>Serve as the senior point of contact for high-value clients and complex employee relations issues.</li></ul><ul><li>Resolve escalated grievances, contract disputes, and sensitive termination cases in line with UAE regulations.</li></ul><ul><li>Support the team in managing high-pressure mobilizations and solving bottlenecks in the onboarding process.</li></ul><ul><li>Help grow the existing client book through high account management engagements</li></ul>Compliance Oversight<ul><li>Oversee the end-to-end PRO and immigration lifecycle, ensuring the team coordinates effectively with Clients &amp; Employees and internal teams</li></ul><ul><li>Maintain an expert-level understanding of MOHRE, ICP, GDRFA, and Free Zone portals to troubleshoot processing delays.</li></ul><ul><li>Ensure all employment practices, contracts, and internal policies strictly adhere to the UAE Labour law</li></ul><ul><li>Monitor department-wide compliance with WPS (Wage Protection System) and</li></ul>Emiratisation (NAFIS) requirements.Operations &amp; Reporting<ul><li>Standardize and improve onboarding/offboarding workflows to increase departmental efficiency.</li></ul><ul><li>Review and approve complex financial calculations, including End of Service Benefits (EOSB) and payroll adjustments.</li></ul><ul><li>Prepare and present high-level operational reports for management, tracking division revenue, SLA adherence, and team productivity.</li></ul><ul><li>Identify process gaps and implement continuous improvement initiatives for the EOR and staffing business.</li></ul>USP of your Project/Team to highlight<ul><li>Clear Career Progression: Defined progression path to Senior Management roles.</li></ul><ul><li>Client Exposure: work with Fortune 500 clients, gaining exposure to high-stakes government and enterprise projects.</li></ul><ul><li>Leadership Advancement: Develop expertise leading teams on transformative projects.</li></ul><ul><li>Growth Partnership: Join a rapidly expanding organization and advance in tandem with our success.</li></ul>CANDIDATE REQUIREMENTSCandidate must have a minimum of 5 years of proven experience in EOR and staffing operations in the UAE with a fair understanding of PRO services with at least 2 years in leadership or supervisory role managing a team of account executives/onboarding specialists<ul><li>Relevant Industry Background: EOR &amp; Staffing experience is a must</li></ul>Technical / Functional Skills (Must-Have):<ul><li>Advance MS office &amp; Excel skills</li></ul><ul><li>Must know Excel reporting</li></ul>Soft Skills Required:<ul><li>Excellent written &amp; verbal communication skills. Should be able to articulate effectively and communicate effortlessly while simplifying context</li></ul><ul><li>Education Level: Bachelors in any Major, Business preferred</li></ul>Job Type: Full-timePay: From AED10,000.00 per monthApplication Question(s):<ul><li>what is your salary expectation?</li><li>What is your notice period ?</li></ul>Experience:<ul><li>EOR Staffing : 5 years (Required)</li><li>Team handling : 2 years (Required)</li></ul>Work Location: In person

Team Leader HR Operations (EOR Staffing)

<ul><li>Manage supplier invoices, reconciliations, and ensure timely payments (Accounts Payable).</li><li>Prepare and issue accommodation-related invoices (room rent, laundry, inventory, utilities, etc.) and monitor collections (Accounts Receivable).</li><li>Record and control company expenses with proper documentation and cost allocation.</li><li>Handle petty cash management, disbursements, and periodic reconciliation.</li><li>Oversee repair and maintenance expenses, including vendor coordination and cost tracking.</li><li>Manage workers&rsquo; affairs (visa processing, payroll inputs, documentation) and labor camp administration in compliance with UAE regulations. Skills Required:</li><li>Strong communication &amp; coordination skills</li><li>Cost controlling and budget monitoring for expenses, maintenance, and operations. principles.</li><li>Familiarity with UAE labor law, visa processes, and labor camp administration.</li><li>Ability to handle multiple tasks and meet deadlines.</li><li>Proficient in MS Excel. And reporting</li></ul>Mandatory Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>Knowledge of labor camp administration and workers&rsquo; affairs is required. (Same industry experience)</li></ul>Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>This role hiring for one of our Labor camp project . would you be interested?</li><li>Salary for the role is between AED 6000-7000.. Please apply if you agree with the offer</li><li>we are looking for immediate joiners . Do you have any notice period?</li></ul>Experience:<ul><li>Accountant: 5 years (Required)</li></ul>Language:<ul><li>Hindi (Required)</li></ul>

Senior Accountant (Hindi Speaker)

Job Description: <ul><li>Process and verify supplier invoices, perform statement reconciliations, and ensure payments are made within agreed timelines (Accounts Payable).</li><li>Generate and issue invoices related to accommodation services (including room rent, laundry, utilities, inventory, etc.) and follow up on outstanding payments (Accounts Receivable).</li><li>Maintain accurate records of company expenditures with proper supporting documents and allocate costs appropriately.</li><li>Administer petty cash, including fund disbursement, monitoring, and regular reconciliation.</li><li>Monitor repair and maintenance activities, coordinate with service providers, and track related expenses.</li><li>Manage employee-related administrative matters such as visa processing, payroll data coordination, documentation, and oversee labor camp operations in line with UAE regulations.</li></ul>Required Skills &amp; Competencies:<ul><li>Effective communication and coordination abilities.</li><li>Strong understanding of cost control and budget monitoring for operational and maintenance expenses.</li><li>Working knowledge of UAE labor regulations, visa procedures, and labor camp management.</li><li>Ability to prioritize tasks, multitask efficiently, and meet deadlines.</li><li>Proficiency in MS Excel and preparation of reports.</li></ul>Mandatory Qualifications:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related discipline.</li><li>Prior experience in labor camp administration and workers&rsquo; affairs within the same or similar industry is essential.</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>We are looking for immediate joiners .. With in how many days you can join with us ?</li><li>Salary for the role is Between AED 4000-5000. Please apply if you agree with the offer</li></ul>Experience:<ul><li>Accountant: 1 year (Required)</li><li>labor camp administration : 1 year (Required)</li></ul>Work Location: In person

Junior Accountant (Arabic)

Join Terracotta medical services and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Terracotta medical services

About Company

Team Leader HR Operations (EOR Staffing)

Senior Accountant (Hindi Speaker)

Junior Accountant (Arabic)