Qureos Mentor

Tesco

Tesco is one of the world’s largest retailers of consumer goods, offering a wide range of products from food to fashion. Founded in 1919, the company is committed to serving customers, communities, and the planet better every day, both in stores and online. With over 400,000 employees across the UK, Europe, and Asia, Tesco focuses on creating a collaborative culture and providing opportunities for skill development, aiming to achieve a balance between work and life for its employees.

<div><b>About the role</b><div><p><br>
Are you passionate about improving the way engineering teams respond to and resolve incidents? Do you thrive in complex problem spaces and enjoy driving meaningful change through technology and process? We&rsquo;re looking for a talented Product Manager to join our team and help shape the future of incident management.</p><p>
In this role, you&rsquo;ll work to transform the tools and workflows developers use during high-pressure moments. From early discovery through to strategy, delivery, and large-scale rollout, you&rsquo;ll own the end-to-end product lifecycle. Your work will directly impact developer experience, system reliability, and operational efficiency across the organisation. You&rsquo;ll be at the heart of enabling engineering teams to respond with confidence and clarity&mdash;turning incidents into opportunities for learning and resilience.</p><p>
We know life looks a little different for each of us. That&rsquo;s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.</p></div>
<b>
You will be responsible for</b><div><ul><li><p><br>
Understand key user personas, customers &amp; stakeholders and their pain points</p></li><li><p>
Prioritise features and improvements that reduce friction and restore services faster</p></li><li><p>
Produce and drive a strategy and roadmap that provides valuable incremental wins to Tesco</p></li><li><p>
Proactively align internally with central teams, such as Observability and Architects.</p></li><li><p>
Form a strategy for how improvements can be scaled to the significant number of technology teams we support</p></li><li><p>
Performance and adoption of the product and work towards achieving the outcomes and key results (OKRs).</p></li></ul></div>
<b>
You will need</b><div><ul><li><p><b><br>
Product Management Expertise</b>: Proven experience owning product strategy, discovery, delivery, and rollout&mdash;ideally in technical or developer-facing domains.</p></li><li><p><b>
Customer-Centric Mindset</b>: Ability to deeply understand user needs, especially those of developers and SREs, and translate them into impactful solutions.</p></li><li><p><b>
Strategic Thinking</b>: Comfortable navigating ambiguity, setting direction, and aligning stakeholders around a clear product vision.</p></li><li><p><b>
Execution Excellence</b>: Skilled in managing backlogs, writing clear requirements, and collaborating with engineering and design to ship high-quality products.</p></li><li><p><b>
Data-Informed Decision Making</b>: Experience using qualitative and quantitative insights to assess value, measure impact, and iterate effectively.</p></li><li><p><b>
Strong Communication</b>: Able to engage and influence across levels&mdash;from engineers to senior leadership&mdash;with clarity and empathy.</p></li><li><p><b>
Technical Fluency</b>: Familiarity with incident management concepts, developer tooling, or infrastructure domains is a strong plus.</p></li></ul></div>
<b>
Whats in it for you?</b><br>
<div>
We&rsquo;re all about the little helps. That&rsquo;s why we make sure our Tesco colleague benefits package takes care of you &ndash; both in and out of work. Click Here to find out more!</div>
<div></div>
<div><ul><li>Annual bonus scheme of up to 20% of base salary</li>
<li>Holiday starting at 25 days plus a personal day (plus Bank holidays)</li>
<li>Private medical insurance</li>
<li>26 weeks maternity and adoption leave (after 1 years&rsquo; service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave</li>
<li>Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing</li>
</ul></div><b>About Us</b><br>
<div>
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is &lsquo;Serving our customers, communities and planet a little better every day&rsquo;. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.</div>
<div></div>
<div>We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We&rsquo;re proud to have been accredited Disability Confident Leader and we&rsquo;re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.</div>
<div></div>
<div>We&rsquo;re a big business and we can offer a range of diverse full-time &amp; part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.</div></div>

Product Manager - Incident Process and Workflow

<div><b>About the role</b><br>
<div>
The AI Engineering team at Tesco Technology is responsible for building and scaling intelligent systems that support millions of customers and colleagues every day. We work across four key pillars - customer, colleague, vendor, and operations to create AI-driven experiences and insights that improve how Tesco operates at scale.</div><div><br>
</div><div>
As a Senior Backend Engineer, you will play a critical role in delivering the technical backbone that enables these capabilities. This includes designing and building robust APIs, services, and data pipelines that power both internal AI use cases (e.g. colleague insights and operational decision-making) and customer-facing applications that help customers find what they need more effectively.</div><div><br>
</div><div>
Working as part of a central AI Engineering team, you&rsquo;ll operate at the intersection of product engineering and platform enablement, building scalable services that allow AI engineers to safely and efficiently bring models into production whilst also considering reusability.</div><div><br>
</div><div>
This is an opportunity to work on complex, high-impact problems such as scaling AI capabilities across an enterprise, ensuring reusability across use cases, and supporting the safe and effective adoption of emerging AI technologies. You&rsquo;ll collaborate closely with AI engineers and product teams, gaining exposure to modern AI systems including LLMs, inference services, and evaluation pipelines while remaining focused on engineering excellence in backend systems.</div><div>
</div><div></div><b>You will be responsible for</b><br>
<div><div><ul><li>
Designing and building scalable APIs, backend services, and data pipelines that underpin AI-powered products and internal capabilities</li><li>
Owning end-to-end delivery of systems that support multiple AI use cases across customer, colleague, vendor, and operations domains</li><li>
Driving technical design and system architecture discussions, shaping how AI-backed services are built and integrated across teams</li><li>
Building reusable and extensible services that enable rapid development of new AI use cases without duplication</li><li>
Collaborating closely with AI engineers to operationalise models, including integration with inference services, evaluation workflows, and guardrails</li><li>
Ensuring systems are reliable, observable, and production-ready, supporting critical business workflows at scale</li><li>
Influencing engineering standards and best practices within the AI space, contributing to a consistent and scalable approach</li><li>
Working across team boundaries to support cross-functional delivery and alignment within a central AI function</li><li>
Mentoring, sharing knowledge and supporting other engineers, helping to raise the bar for backend engineering across the organisation</li><li>
Producing test-driven features and demonstrating your familiarity with the TDD cycle.</li><li>
Applying your understanding of cohesion and the SOLID principles to create well structured, maintainable software.</li><li>
Working effectively with product stakeholders to communicate and translate needs into product improvements.</li><li>
Leading group discussions on system design and working with Product Managers to drive value.</li><li>
Supporting production systems, resolving incidents, and performing root cause analysis.</li></ul></div></div>
<b>You will need</b><br>
<ul><li>
Strong backend engineering experience with Python, building and operating production-grade services and APIs</li><li>
Experience with cloud platform, ideally Azure but could be AWS or GCP</li><li>
Experience with both SQL/NoSQL databases</li><li>
Experience working in environments with multiple stakeholders and cross-team dependencies</li><li>
Exposure to AI/ML systems in production (e.g. model integration, inference pipelines, or data workflows) is highly desirable</li><li>
Strong focus on end users of products and a customer first mindset.</li><li>
Strong system design and architectural thinking, with the ability to design for reuse and scale</li><li>
Strong collaboration and communication skills across engineering, product, and AI disciplines</li><li>
An interest in modern AI technologies (e.g. LLMs, vector search, inference platforms such as Mistral) and how they are applied in real-world systems</li><li>
An innovative and dynamic approach to problem-solving, analysis and computational skills.</li></ul>
<b>Whats in it for you?</b><br>
<div>
We&rsquo;re all about the little helps. That&rsquo;s why we make sure our Tesco colleague benefits package takes care of you &ndash; both in and out of work. Click Here to find out more!</div>
<div></div>
<div><div><ul><li>Annual bonus scheme of up to 20% of base salary.</li>
<li>Holiday starting at 25 days plus a personal day (plus Bank holidays).</li>
<li>Private medical insurance.</li>
<li>26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.</li>
<li>Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.</li>
<li>This information is a shortened summary, refer to our policies for full details.</li>
</ul>
</div></div><div></div><b>About Us</b><br>
<div>
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we&rsquo;re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.</div>
<div></div>
<div>At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.</div>
<div></div>
<div>We're proud to be an accredited Disability Confident Leader, where everyone&rsquo;s welcome. That&rsquo;s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.</div></div>

Senior Backend AI Engineer

<div><b>About the role</b><div><p><br>
Tesco&rsquo;s Behavioural Data Platform (BDP) is a high-scale, real-time platform that captures and processes behavioural data from web, mobile, and in-store systems to power analytics and customer experiences. It enables teams to access and act on unified data streams in real time, driving faster, data-driven decision making across the organisation.</p><p></p><p><br>
We&rsquo;re looking for a Software Development Engineer II to join our collaborative, self-organising team. You&rsquo;ll contribute to the design and development of high-performance event-driven services that enable personalised customer experiences to millions of users by capturing user behavioural data. This is an excellent opportunity to grow your backend engineering skills, gain hands-on experience with modern technologies, and contribute to real-world systems that operate at scale.</p></div><b><br>
You will be responsible for</b><div><ul><li><br>
 Developing features for a backend event-driven platform using Java and Spring Boot</li><li> Pairing with more senior engineers to design, implement, test, and ship code</li><li> Learning to use observability tools like New Relic and Splunk to monitor live systems</li><li> Participating in planning sessions and team discussions to understand requirements and contribute ideas</li><li> Writing automated test suites to ensure code correctness and maintainability</li><li> Collaborating with team members to review code and improve development practices</li><li> Developing an understanding of distributed systems, data processing at scale, and performance optimisation</li><li> Creating, maintaining, and deploying applications using CI/CD pipelines</li><li> Gaining hands-on experience with Kafka, Kubernetes, and managing distributed services</li></ul></div><b><br>
You will need</b><ul><li><br>
 A working knowledge of Java and an interest in backend development</li><li> Familiarity with object-oriented programming principles</li><li> Some practical experience building event-driven services and/or REST APIs</li><li> A willingness to learn and collaborate in a team environment</li><li> Strong communication skills, including the ability to ask questions, seek feedback, and share what you're learning</li></ul><p></p><p><b><br>
Nice to have:</b></p><ul><li> Exposure to Spring Boot, NoSQL databases, or cloud services</li><li> Curiosity about performance, scalability, and observability in large-scale systems</li><li> Familiarity with Git, CI/CD pipelines, and containerisation</li><li> Some experience working with platforms like Kafka</li></ul><br>
<b>
Whats in it for you?</b><br>
<div>
We&rsquo;re all about the little helps. That&rsquo;s why we make sure our Tesco colleague benefits package takes care of you &ndash; both in and out of work. Click Here to find out more!</div>
<div></div>
<div><div><ul><li>Annual bonus scheme of up to 20% of base salary.</li>
<li>Holiday starting at 25 days plus a personal day (plus Bank holidays).</li>
<li>Private medical insurance.</li>
<li>26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.</li>
<li>Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.</li>
<li>This information is a shortened summary, refer to our policies for full details.</li>
</ul>
</div></div><div></div><b>About Us</b><br>
<div>
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we&rsquo;re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.</div>
<div></div>
<div>At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.</div>
<div></div>
<div>We're proud to be an accredited Disability Confident Leader, where everyone&rsquo;s welcome. That&rsquo;s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.</div></div>

Software Development Engineer II (Java) - BDP

Join Tesco and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Tesco

About Company

Product Manager - Incident Process and Workflow

Senior Backend AI Engineer

Software Development Engineer II (Java) - BDP