Urwah Admin

Tesla

<div>
 <strong>
  What To Expect
  <br/>
 </strong>
 The role
 <br/>
 <br/>
 Our Tesla Support Specialists aren't just technically gifted, they are also great communicators who put the customer first.
 <br/>
 <br/>
 As a Tesla Roadside Support Specialist, your role will be to guide our existing customers at their most vulnerable time; when their car has broken down &ndash; you are the one to support them and create a memorable and best in class experience. You will join an international and diverse team supporting our mission to accelerate the world&rsquo;s transition to sustainable energy and mobility.
 <br/>
 <br/>
 Your main responsibilities will be to solve complex customer cases, that will be handed to you by the first/front line advisors.
 <br/>
 <br/>
 Your role will be to solve these individual cases and evaluate if a customer can be supported with over the air diagnosis &amp; fixes or needs a tow truck to the nearest service center. You will make the customer feel informed, valued and safe. You can help to deliver customer support in a way that creates an outstanding experience that represents the Tesla brand values.
 <br/>
 <br/>
 We offer
 <br/>
 <br/>
 A clear career path with ongoing training and development to allow you to achieve your personal career goals.
 <br/>
 <br/>
 A fast-paced working environment.
 <br/>
 <br/>
 An exciting role within the world&rsquo;s leading sustainable automotive and technology company, making an impact every day.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <li>
  Diagnose: You will evaluate, diagnose, review and resolve the needs of customers and work in a creative, pro-active manner to resolve technical roadside queries. You educate owners and make them feel safe whilst orchestrating over the air fixes and/or sending a tow truck to collect the customer/car.
 </li>
 <li>
  Coordinate &amp; Stakeholder management: whilst diagnosing customer cases, you will coordinate &amp; collaborate with multiple relevant internal &amp; external stakeholders to precisely and in a timely manner facilitate the best course of action for the customer. You will have frequent contact with the service centers as well as third party tow providers and rental companies.
 </li>
 <li>
  Root Cause Analysis: The time you spend on one or multiple related customer cases will vary. You will show resilience and stamina in understanding the root cause of the issue. You can evaluate multiple issues and are quick to make links between previous customer queries. You work together with the Service centers to capture learnings from previous roadside incidents in an effort to streamline and prioritize roadside cases to reduce the costs of towing/rental cars and offer smoother interactions for our customers.
 </li>
 <li>
  Represent: You will be part of a customer facing team and represent the (technical) information of many teams directly to the customer. You are Tesla&rsquo;s voice for escalations and complex issues &ndash; in this way you are the representative of our brand, mission and products.
 </li>
 <li>
  Communicate: You will handle customer concerns with professionalism, urgency and escalate matters that require senior management concurrence in a timely manner to line management. You possess strong interpersonal skills and are aware of the appropriate behavior (show empathy) when supporting diverse types of customers and complex queries.
 </li>
 <li>
  Decision Making: You define the right course of action on a customer by customer case. You make the right decision based on cost, speed, safety and customer experience. You will take the initiative taking and deal with urgent customer queries in a self-organization and efficient manner.
 </li>
 <li>
  Administer: As part of a data-driven company, attention to detail is key to helping us do better. You will use our Customer Relationship Management software and other tools to keep an accurate record of support cases and communications.
 </li>
 <li>
  Continuous Improvement: You a are always trying to improve what and how we serve our (existing or future) customers in the best possible way.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  What You'll Bring
  <br/>
  <br/>
 </strong>
 <li>
  A brand ambassador: you have a genuine affection for Tesla&rsquo;s products and mission. Especially keeping up with EV industry trends and local incentives. Ability to understand and convey complex business issues and (deep) technical concepts.
 </li>
 <li>
  Digitally savvy. We want to offer our existing and future customers an omnichannel experience. This will mean a multitude of channels, from phone to chat, SMS and potentially video.
 </li>
 <li>
  Tech savvy. Able to quickly grasp the situation and evaluate the level of support/interference needed. You are able to diagnose and support with relevant follow-up, all whilst keeping the customer at ease.
 </li>
 <li>
  Positive, enthusiastic and passionate
 </li>
 <li>
  Able to demonstrate a minimum of 2 years&rsquo; experience within a Customer Service environment (customer-facing or related roles in the automotive, helpdesk, hospitality, roadside assistance, emergency dispatch or similar industry) A technical background in IT, automotive or engineering is preferred, however not a necessity.
 </li>
 <li>
  A fast learner. We do not expect you to be an expert on day one and our dedicated training team will upskill you quickly.
 </li>
 <li>
  A flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. As the Tesla Support center will operate 365 days per year, 24/7 for Roadside Assistance queries, flexible working hours, including bank holidays will be required
 </li>
 <li>
  A multi-tasker: You thrive in an ever-changing and fast-moving environment, prioritize effectively and can manage multiple work streams at once.
 </li>
 <li>
  Keen to work with an astute attention to detail.
 </li>
 <li>
  Show stamina and resilience to get to the bottom of a complex case, regardless of the time this might take.
 </li>
 <li>
  Able to stay calm and illustrate you are able to support the customer during what might be experienced as a (highly) stressful situation
 </li>
 <li>
  You go the extra mile. You&rsquo;re able to coach and support junior members of the team and are willing to pick-up additional tasks to drive continuous improvements for our customers as well as the team.
 </li>
 <li>
  In possession of a valid driver&rsquo;s license and an acceptable and safe driving record.
 </li>
 <li>
  Fluent in English and Turkish. Additional languages are a plus.
 </li>
 <li>
  Legal right to work in the country you are applying.
 </li>
</div>


Tesla Support Specialist, Roadside Support ( covering night shift)

<div><b>What to Expect</b><div><p>
As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.</p><p>
Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.</p></div><b><br>
What You'll Do</b><div><ul><li>
Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations</li><li>
Excite and educate prospective customers through various channels about Tesla's product offerings</li><li>
Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers</li><li>
Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion</li><li>
Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets</li><li>
Demonstrate expertise in Tesla&rsquo;s products and services and stay updated on EV trends and local incentives</li><li>
Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
1+ years of customer service and/or sales experience with proven track record to meet and exceed goals</li><li>
Passionate about the Tesla Mission and our innovations in the personal transportation industry</li><li>
Highly organized and excellent written and verbal communication skills</li><li>
Proficient with Microsoft Office Suite and CRM tools</li><li>
Ability to work evening hours, weekends, and holidays in a retail environment</li><li>
Valid driver's license required</li><li>
For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment</li><li>
For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Aetna PPO and HSA plans &gt; 2 medical plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li><br>
</ul></div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Tesla Advisor, Sales

<div><b>What to Expect</b><div><p>
The role</p>
<p>Our Tesla Support Specialists aren't just technically gifted, they are also great communicators who put the customer first.</p>
<p>As a Tesla Roadside Support Specialist, your role will be to guide our existing customers at their most vulnerable time; when their car has broken down &ndash; you are the one to support them and create a memorable and best in class experience. You will join an international and diverse team supporting our mission to accelerate the world&rsquo;s transition to sustainable energy and mobility.
</p><p>Your main responsibilities will be to solve complex customer cases, that will be handed to you by the first/front line advisors.</p>
<p>Your role will be to solve these individual cases and evaluate if a customer can be supported with over the air diagnosis &amp; fixes or needs a tow truck to the nearest service center. You will make the customer feel informed, valued and safe. You can help to deliver customer support in a way that creates an outstanding experience that represents the Tesla brand values.</p><br>
<p></p><p>We offer</p>
<p>A clear career path with ongoing training and development to allow you to achieve your personal career goals.
</p><p>A fast-paced working environment.
</p><p>An exciting role within the world&rsquo;s leading sustainable automotive and technology company, making an impact every day.</p></div><b><br>
What You'll Do</b><div><ul><li>
Diagnose: You will evaluate, diagnose, review and resolve the needs of customers and work in a creative, pro-active manner to resolve technical roadside queries. You educate owners and make them feel safe whilst orchestrating over the air fixes and/or sending a tow truck to collect the customer/car.
</li><li>Coordinate &amp; Stakeholder management: whilst diagnosing customer cases, you will coordinate &amp; collaborate with multiple relevant internal &amp; external stakeholders to precisely and in a timely manner facilitate the best course of action for the customer. You will have frequent contact with the service centers as well as third party tow providers and rental companies.
</li><li>Root Cause Analysis: The time you spend on one or multiple related customer cases will vary. You will show resilience and stamina in understanding the root cause of the issue. You can evaluate multiple issues and are quick to make links between previous customer queries. You work together with the Service centers to capture learnings from previous roadside incidents in an effort to streamline and prioritize roadside cases to reduce the costs of towing/rental cars and offer smoother interactions for our customers.
</li><li>Represent: You will be part of a customer facing team and represent the (technical) information of many teams directly to the customer. You are Tesla&rsquo;s voice for escalations and complex issues &ndash; in this way you are the representative of our brand, mission and products.
</li><li>Communicate: You will handle customer concerns with professionalism, urgency and escalate matters that require senior management concurrence in a timely manner to line management. You possess strong interpersonal skills and are aware of the appropriate behavior (show empathy) when supporting diverse types of customers and complex queries.
</li><li>Decision Making: You define the right course of action on a customer by customer case. You make the right decision based on cost, speed, safety and customer experience. You will take the initiative taking and deal with urgent customer queries in a self-organization and efficient manner.
</li><li>Administer: As part of a data-driven company, attention to detail is key to helping us do better. You will use our Customer Relationship Management software and other tools to keep an accurate record of support cases and communications.
</li><li>Continuous Improvement: You a are always trying to improve what and how we serve our (existing or future) customers in the best possible way.</li></ul>
</div><br>
<b>What You'll Bring</b><div><ul><li>
A brand ambassador: you have a genuine affection for Tesla&rsquo;s products and mission. Especially keeping up with EV industry trends and local incentives. Ability to understand and convey complex business issues and (deep) technical concepts.
</li><li>Digitally savvy. We want to offer our existing and future customers an omnichannel experience. This will mean a multitude of channels, from phone to chat, SMS and potentially video.
</li><li>Tech savvy. Able to quickly grasp the situation and evaluate the level of support/interference needed. You are able to diagnose and support with relevant follow-up, all whilst keeping the customer at ease.
</li><li>Positive, enthusiastic and passionate
</li><li>Able to demonstrate a minimum of 2 years&rsquo; experience within a Customer Service environment (customer-facing or related roles in the automotive, helpdesk, hospitality, roadside assistance, emergency dispatch or similar industry) A technical background in IT, automotive or engineering is preferred, however not a necessity.
</li><li>A fast learner. We do not expect you to be an expert on day one and our dedicated training team will upskill you quickly.
</li><li>A flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. As the Tesla Support center will operate 365 days per year, 24/7 for Roadside Assistance queries, flexible working hours, including bank holidays will be required</li><li>
A multi-tasker: You thrive in an ever-changing and fast-moving environment, prioritize effectively and can manage multiple work streams at once.
</li><li>Keen to work with an astute attention to detail.
</li><li>Show stamina and resilience to get to the bottom of a complex case, regardless of the time this might take.
</li><li>Able to stay calm and illustrate you are able to support the customer during what might be experienced as a (highly) stressful situation
</li><li>You go the extra mile. You&rsquo;re able to coach and support junior members of the team and are willing to pick-up additional tasks to drive continuous improvements for our customers as well as the team.
</li><li>In possession of a valid driver&rsquo;s license and an acceptable and safe driving record.
</li><li>Fluent in English and Turkish. Additional languages are a plus.
</li><li>Legal right to work in the country you are applying.</li></ul><br>
</div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

<div><b>What to Expect</b><div><p>
Tesla Wall Connector Specialists are the voice of our Diagnostics team on a Global scale. They perform initial troubleshooting with the customer as well as remote investigations and resolutions with or without customer intervention. Additionally, the Tesla Powerwall Support Specialists educate customers and installers on the Wall Connector features and functionalities. Specialists also serve as a liaison between Certified Installers and their Account Managers to ensure that the end customers' needs are satisfied. Schedule: Hours of operation are Monday through Friday 9:00 am - 5:30 pm EST.</p></div><b><br>
What You'll Do</b><div>
<ul><li>
Deliver a high level of customer service on every interaction</li><li>
Own the relationship from the first customer contact until resolution in omni channel environment and the Customer of any home or mobile charging equipment</li><li>
Processing warranty-based returns for home charging products with customers and support teams</li><li>
Provide troubleshooting and customer support for mobile app and account management for Tesla charging products</li><li>
Assist Solar / PV emergency lines when needed</li><li>
Achieve expectations on all Key Performance Indicators, monthly, quarterly and bi-annually</li><li>
Achieving Tesla&rsquo;s standards of excellent customer communication, advocacy and education</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
Minimum of 60 days handling calls for Energy Technical Support or equivalent experience</li><li>
Understand Electrical concepts such as wiring, Voltage, Frequency Shifting, LRA vs RLA, DCAC &ndash; DCDC &ndash; ACDC Conversions)</li><li>
Understand Telemetry Data (Periscope Graphing, Basic Data Mining)</li><li>
Configuration Analysis and Modification (Telescope)</li><li>
Connectivity and Networking (Connecting to Customer Network)</li><li>
Account Administration (Garage, Toolbox, Password Assistance, Commissioning, Product Replacement, Account updates and corrections)</li><li>
Critical Thinking (Order of Operations, Signal (Energy) Flow, Firm vs soft vs Hardware, Trend Spotting, Push vs Pull)</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Aetna PPO and HSA plans &gt; 2 medical plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li>
</ul></div><div>Expected Compensation</div><div><ul><li>
Tech Support Specialist II - $21.92 - $32.89/hour</li></ul>
+ cash and stock awards + benefits for all levels<p>
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p></div><br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Technical Support Specialist, Wall Connector

<div><b>What to Expect</b><div><p>
As a Senior Mechanical Design Engineer within the Solar Design team, you will be responsible for inventing and shepherding solar hardware design concepts into viable product offerings. The role requires strong fundamentals, a passion to push boundaries, and the tenacity to make your designs successful. Tesla operates under compressed timelines, so being self-motivated, disciplined, and resilient is critical.</p><p>
The Solar Design team has been highly focused on accelerating the world&rsquo;s transition to sustainable energy. This team includes Electromechanical, Optical, Materials, Manufacturing, and Field Applications Engineering. We have designed and launched our own Solar Panel and Panel Mount hardware system, and we are the team who designed and launched Solar Roof. We are part of the broader Tesla Energy team, which includes storage and charging product development, and one of the largest residential solar installation companies in the U.S. Clean, sustainable energy generation is and will continue to play a vital role in accelerating the world&rsquo;s transition to sustainable abundance.</p></div><b><br>
What You'll Do</b><div><ul><li>
Design photovoltaic retrofit and roof integrated mechanical solutions</li><li>
Define key functional and performance requirement, as well as engineering validation test plans and oversee execution</li><li>
Communicate conceptual design tradeoffs and challenges</li><li>
Perform simulations and analysis using solid mechanics and strength of materials</li><li>
Rapid prototyping and applications testing</li><li>
Exploring innovative technology platforms and maturing them into product solutions</li><li>
Collaborating with Industrial Design Studio on product vision</li><li>
Design for manufacturability assessments</li><li>
High quality drawing packages and PLM management</li><li>
Writing of invention disclosures and working with Legal</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
Bachelor's Degree in Mechanical Engineering, or equivalent experience</li><li>
5 years of product design experience or an advanced degree in one of the above fields</li><li>
Evidence of exceptional ability</li><li>
Proficiency in CAD modeling, e.g. Solidworks or CATIA</li><li>
Experience with PLM systems, engineering changes, deviations, BOM structuring, etc.</li><li>
Experience with GD&amp;T (Geometric Dimensioning and Tolerancing)</li><li>
Experience designing for high-volume assembly and manufacturing</li><li>
Exceptional written, oral, interpersonal, and presentation skills</li><li>
Experience with ASCE 7 design load calculations is a bonus</li><li>
Experience with product compliance and building codes is a bonus (UL2703, UL7103, UL189</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Aetna PPO and HSA plans &gt; 2 medical plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li>
</ul></div><div>Expected Compensation</div><div>
$106,400 - $206,520/annual salary + cash and stock awards + benefits<p>
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</p></div><br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Sr. Mechanical Design Engineer, Solar Hardware

<div><b>What to Expect</b><div><p>
At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world&rsquo;s transition to sustainable energy.</p><p>
As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We&rsquo;ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.</p><p>
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.</p><p>
Shift: 8am-5pm; Monday - Friday</p></div><b><br>
What You'll Do</b><div><ul><li>
Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments</li><li>
Monitor inventory within the parts system, communicate parts updates and availability with relevant team members</li><li>
Review upcoming appointments and ensure they are properly prepared and documented in our system. Prepare internal orders for shipment to other service center locations</li><li>
Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries</li><li>
Systematically receive, inspect, and put away stock and special-order parts</li><li>
Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements</li><li>
Pick up and transport parts using van or forklift, engaging third parties when necessary</li></ul></div><br>
<b>
What You'll Bring</b><div><ul><li>
Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers</li><li>
Ability to thrive in a team-based environment and achieve common goals</li><li>
Effectively handle multiple priorities, organize workload, and meet deadlines</li><li>
Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office</li><li>
Valid driver&rsquo;s license required and ability to obtain appropriate state licensing, where applicable<br>
</li><li>
Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time</li><li>
Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department</li></ul></div><br>
<b>
Compensation and Benefits</b><div>
Benefits</div><div><p>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:</p>
<ul><li>Aetna PPO and HSA plans &gt; 2 medical plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li><br>
</ul></div><br>
<br>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Parts Advisor

<div>
 <strong>
  What To Expect
  <br/>
 </strong>
 Do you want to help accelerate the world&rsquo;s transition to sustainable energy?
 <br/>
 <br/>
 At Tesla that is our mission.
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 <br/>
 Our Parts Advisors play an important role in service operations, offering parts support to our Service Centers and Mobile Service. We&rsquo;ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service for customers.
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 We offer
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  A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
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  The chance to work with innovative technology, advanced tools and software.
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  Ongoing training and development to help you grow your skills and career.
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  A competitive compensation and benefits package.
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  A safe, clean and fun workplace.
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  <br/>
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 <strong>
  What You'll Do
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 </strong>
 You will
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  Manage warehouse flow: You will source and allocate parts as needed to fulfil our service commitments. You will also be responsible for receiving, picking, shipping, and assist the team with and without supervision according to skill level.
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  Ensure top quality: Receiving parts, we trust you to ensure the quality and accuracy of parts and paperwork delivered with attention to detail.
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  Coordinate &amp; Collaborate: To ensure parts availability you collaborate across teams and work closely with suppliers. You review jobs and plan accordingly. You will manage minor escalations and collaborate with relevant internal teams to solve problems.
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  Communicate: To provide a seamless experience for our customers, you keep a high level of communication with local Service teams and suppliers
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 <strong>
  What You'll Bring
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 </strong>
 You are
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  Experienced: You have professional experience within warehousing and logistics, (preferably from automotive industries)
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  Interested &amp; fast learner: We don&rsquo;t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more.
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  A skilled communicator: You speak and write English and know how to get your point across clearly and respectfully.
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  Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems.
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  Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team.
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  Safe to drive: We require you to hold a valid driver&rsquo;s license in Turkey.
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  Eligible: to work in Turkey.
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</div>


Parts Advisor, Ankara

Join Tesla and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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