Qureos Mentor

Texas Children's Hospital

Texas Children’s Hospital is a world-class pediatric facility, nationally recognized as a top children’s hospital, and voted one of the best places to work in Houston for nine years running. The hospital is committed to creating a healthy community for children by providing the best pediatric care possible, through groundbreaking research and an emphasis on education. They also offer a full continuum of family-centered care for women, from obstetrics to well-woman care.

<div>We are searching for a Certified Medical Assistant (CMA) TCP Cy-Fair &mdash; someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital&rsquo;s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care.
Think you&rsquo;ve got what it takes?
Qualifications
<ul><li>High school diploma or GED
</li><li>Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
</li><li>BLS - American Heart Association Required
</li></ul>&quot;As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. &quot;
One of the following Required:
<ul><li>CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
</li><li>CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
</li><li>CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
</li><li>EMT - Emergency Medical Tech Texas Department of State Health Services
</li><li>EMT-A - Advanced EMT Texas Department of State Health Services
</li><li>EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
</li><li>EMT-I - Emergency Medical Tech-Intern Texas Department of State Health Services
</li><li>EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
</li><li>LIC PAR - Licensed-Paramedic Texas Department of State Health Services
</li><li>NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
</li><li>NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
</li><li>RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
</li></ul>Preferred Qualifications
<ul><li>1 yr. of related experience
</li></ul>Responsibilities:
<ul><li>Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
</li><li>Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
</li><li>Document current medications, allergies, and other information in the electronic health record
</li><li>Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
</li><li>Document all interventions per practice protocol
</li><li>Call in and/or send electronic prescription refills as directed
</li><li>Assist provider during office emergency patient care
</li><li>Keep rooms stocked with supplies and notify managers when supplies are low
</li><li>Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
</li><li>Coordinate patient care by following up on lab results, ER visits, et cetera
</li><li>Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
</li><li>Assess patient&rsquo;s eligibility for referral by verifying coverage with payer prior to initiate referral
</li><li>Manage the outstanding orders report and lab error work queue to assure results are received
</li><li>Provide superb customer service</li></ul></div>

Certified Medical Assistant (CMA) -TCP Cy Fair

<div>We are searching for a Licensed Behavioral Health Counselor - someone who works well in a fast-paced setting. In this position, you will develop, plan, and delivers evidence-based assessment and therapy services to youth and families. Assesses patient response to treatment and adjusts treatment plan accordingly. Coordinates care with other behavioral health providers and community-based services (e.g., pediatricians, schools). 
Think you&rsquo;ve got what it takes? 
Job Duties &amp; Responsibilities
<ul><li>Provides evidence-based and developmentally appropriate screenings, assessments, and developmentally appropriate screenings, assessment, and focused psychotherapy in accordance with patient&rsquo;s/family&rsquo;s individual and cultural differences. Provides mental/behavioral health screenings/assessments via structured diagnostic interviewing and administration of evidence-based and developmentally appropriate measures to identify presenting symptoms, diagnostic impressions, recommendations, and specific treatment goals. Provides evidence-based psychotherapy for individuals, families, parents, and groups to help patients/families reduce symptoms of mental illness and improve functioning across environments.
</li><li>Coordinates patient care with community and TCH-based providers. Coordinates care with other behavioral health providers engaged in a patient&rsquo;s care to ensure selected treatments match the patient&rsquo;s current diagnosis, symptoms, developmental level, and functioning. Where appropriate, maintains contact with community-based services (e.g., pediatricians, schools) to assess functioning and symptom improvement across environments.Facilitates patient/family use of community resources. Assesses patient&rsquo;s/families&rsquo; knowledge and utilization of community resources and provides information about additional, appropriate community resources. Assesses patient&rsquo;s/families&rsquo; understanding of the referral information provided and their ability to access the recommended resources.
</li><li>Pursues Professional Development. Educates self by reading professional literature and attending staff development and continuing education program as evidenced by attendance and CEU records. Demonstrates awareness of required competencies for providing evidence-based assessment therapy services specific to the population and setting where services are to be provided.
</li><li>As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
</li></ul>Skills &amp; Requirements
<ul><li>Required master's degree in social work, Counseling, Psychology, or a related health science field
</li><li>Preferred bilingual English/Spanish
</li><li>Required Licenses/Certifications
<ul><li>LPC - Licensed Prof Counselor by the Texas Health and Human Services Commission
</li><li>LMFT - Lic Marriage &amp;Family Therapist by the Texas Health and Human Services Commission
</li><li>LCSW - Lic Clinical Social Worker by the Texas Department of Health Services
</li><li>PSYCASOC - Psychological Associate Licensed Psychological Associate issued by the Texas Department of Health Services
</li></ul></li><li>Required 2 years of psychotherapy experience with children and families. Preferred previous employment in health care, a healthcare specialization in schooling or a fieldwork practicum in health care.</li></ul></div>

Licensed Behavioral Health Counselor - TCP Kingwood

<div>We are searching for a Senior Financial Analyst &mdash; someone who works well in a fast-paced setting. In this position, you will assist in maintaining the financial and statistical records of the Health Plan, ensuring that executives, management and the board can continuously measure Health Plan performance relative to its goals and strategies.
 
Think you&rsquo;ve got what it takes?
<div>Job Duties &amp; Responsibilities
 
<ul><li>Ensure that monthly source data validates current membership, retroactive membership adjustments and payment amounts, according to contracted rates and membership distribution
</li><li>Review monthly membership and payment amounts to resolve errors and discrepancies, and identify and analyze issues or trends that need attention
</li><li>Reconcile claims expense to lag schedules
</li><li>Research and correct any discrepancies.
</li><li>Calculate IBNR in accordance with TCHP procedure using reconciled lag and payment schedules
</li><li>Reconcile accrual-based expense totals to actual cash distribution
</li><li>Ensure that payments are made in timely fashion
</li><li>Coordinate with Treasury to monitor available cash against expected cash requirements
</li><li>Analyze and resolve issues that create discrepancies among revenue membership and eligibility membership
</li><li>Reconcile revenue amounts reported for general ledger, financial reporting, decision support, and regulatory reporting
</li><li>Review reporting requirements to identify supporting schedules needed.
</li><li>Prepare schedules as assigned for monthly, quarterly and annual financial and regulatory reporting packets.
</li><li>Research and respond to inquiries from management and other departments.
</li><li>Assist with preparation of annual budget. Assists managers and directors in comparing budget to actual performance
</li></ul></div>Skills &amp; Requirements
<ul><li>5 Years Accounting Or Analytical Work Experience Required
</li><li>Bachelor's degree in Accounting, Finance, Or Business Administration Required
</li><li>Master&rsquo;s degree may substitute for two years of the required experience
</li><li>A Certified Public Accountant (CPA) license issued by the Texas State of Public Accountancy, or equivalent state Board for out of state residents, may substitute for two years of the required experience.</li></ul></div>

Financial Analyst, Sr - TCHP

<div>
 
 Job Description
 
 
 
 We&rsquo;re looking for a Referral Transcriptionist, someone who&rsquo;s ready to grow with our company. In this position, you will transcribe referrals from external providers by retrieving physician referral orders from an electronic system and entering customer data and referral details into the electronic medical record (EMR).
 
 
 
 Think you&rsquo;ve got what it takes?
 
 
 
 
 Job Duties &amp; Responsibilities
 
 
 
 Transcribes referrals (and all associated work activities) that are received from external providers sending patients to specialties in the hospital&rsquo;s EMR.
 
 
 Determine the appropriate referred-to department specialty and reason for referral when referral is received via fax or digital interoperability exchanges when referral is submitted on any form other than the hospitals published referral forms.
 
 
 Follows organizational policy for patient identification in EMR to avoid duplication of patient records. Checks for existing medical records using approved patient look up methods. If no medical record exists, employee will register the patient and create a medical record. Assures that all demographic information (ie: patient name, patient date of birth, patient contact information) is complete and accurate.
 
 
 Accurately identifies the appropriate referring provider and associated referring provider for demographic details. Submits and signs orders into EMR utilizing correct referring provider selections.
 
 
 Determines if provider SER record requires creation or update for proper signing privileges in EMR and follows departmental processes to resolve.
 
 
 Properly documents notes on the referral within the mechanism of receipt (Epic, Rightfax, Redcap, etc.) per departmental guidelines when referral is unable to be processed immediately.
 
 
 Follow up on any unresolved or pending referral documents in a timely manner and in alignment with departmental guidelines.
 
 
 Makes outbound calls to referring providers offices with queries in relation to processing their referrals in a timely, efficient, and professional manner and when needed, send referral back to referring provider&rsquo;s office when making an outbound call to obtain missing information.
 
 
 Provides referral instructions, information, and advice to referring provider customers, as needed.
 
 
 Determines if referral is unable to be process due to submittal from provider type without signing privileges and properly communicate this information to the sender with instructions on next steps for having referral submitted by appropriate provider type.
 
 
 Alerts team leader of any issues/concerns that require escalation for completion, or which may indicate a larger underlying issue.
 
 
 Maintains and develops a strong level of organizational/departmental knowledge and keeps up to date with any new processes or procedures assigned to a particular department assignment.
 
 
 Works towards defined, achievable targets with dedicated work ethic and team-oriented mindset.
 
 
 Demonstrates exemplary customer service skills by seeking and accepting feedback for professional etiquette and seeking self-improvement in a positive manner.
 
 
 Represents the organization in a positive and professional manner at all times.
 
 
 Displays a positive attitude and high level of commitment to the responsibilities of the role.
 
 
 Attends and satisfactorily participate in daily departmental touch base meetings and/or processes aimed at ensuring departmental service level standards are achieved.
 
 
 Attends meetings to discuss overall performance with department leadership along with staff meetings and other department meetings as requested.
 
 
 Complies with all security requirements identified under HIPAA/PHI and as outlined in Texas Children&rsquo;s policies.
 
 
 Individually reviews all assigned referral order(s) and accurately selects/transcribes all order information into the appropriate order fields in EMR.
 
 
 Develops and maintains a strong working knowledge of all existing and new processes associated with successfully collecting patient referral information submitted within the Epic interface error work queues.
 
 
 Develops a strong working knowledge of all existing and new referral intake platforms utilized by hospitals (ie: Care Everywhere Referral Messaging, Care Everywhere Referral Management, other digital interoperability exchanges, etc.).
 
 
 Maintains consistent understanding of departmental service level standards and processing guidelines as evidenced by performing activities in alignment with departmental guidelines and leadership directives.
 
 
 
 Skills &amp; Requirements
 
 
 
 H.S. Diploma or GED required
 
 
 Associate's degree preferred
 
 
 2 years Data entry, clerical, customer service, healthcare coding, healthcare administration, business, or clinical healthcare experience
 
 
 Experience in a medical office or hospital environment
 
 
 
 About Us
 
 
 
 Since 1954, Texas Children&rsquo;s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children&rsquo;s hospital in Texas, and among the top in the nation by U.S. News &amp; World Report as well as recognition from Houston Business Journal as one of this city&rsquo;s Best Places to Work for ten consecutive years.
 
 
 Texas Children&rsquo;s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children &rsquo; s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children &rsquo; s Hospital West Campus, a community hospital in suburban West Houston; Texas Children &rsquo; s Hospital The Woodlands, the first hospital devoted to children &rsquo; s care for communities north of Houston; and Texas Children&rsquo;s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children &rsquo; s Health Plan, the nation &rsquo; s first HMO focused on children; Texas Children &rsquo; s Pediatrics, the largest pediatric primary care network in the country; Texas Children &rsquo; s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children &rsquo; s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
 
 
 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
 
 
 Texas Children&rsquo;s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
</div>

Referral Transcriptionist

<div>
 
 Job Description
 
 
 
 We are searching for an Anesthesia Technician II &mdash; The Anesthesia Tech II has specialized experience as an Anesthesia Technician, and who is able to provide support to the Anesthesia providers and other members of the interdisciplinary team. This position is fully competent regarding anesthesia in all anesthetizing locations, supplies, and other related equipment. The Anesthesia Tech II works independently and demonstrates the clinical skills necessary for assisting with anesthesia-related procedures; troubleshooting of equipment- regardless of anesthetizing location (IE: OR, Cath Lab, OB/GYN, CV). This position serves as a Mentor to Anesthesia techs by utilizing skills and knowledge by helping to train and orient others.
 
 
 Think you&rsquo;ve got what it takes?
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Performs and/or assists with procedures.
 </li>
 <li>
 Assists anesthesiologist with preparation and placement of neurophysiologic monitors.
 </li>
 <li>
 Assists with induction by connecting patient to monitors.
 </li>
 <li>
 Assists with intubation.
 </li>
 <li>
 Assists with the maintenance of patient&rsquo;s airway.
 </li>
 <li>
 Assists with the insertion of IVs and other invasive lines.
 </li>
 <li>
 Prepares and sets up equipment.
 </li>
 <li>
 Prepares age-appropriate anesthesia equipment, monitors, and airway.
 </li>
 <li>
 Conducts other patient-related procedures.
 </li>
 <li>
 Supervises the maintenance of anesthesia equipment.
 </li>
 <li>
 Inventories and stocks anesthesia supplies consistent with departmental demands.
 </li>
 <li>
 Maintains an inventory of properly functioning anesthesia equipment in designated area to track repairs.
 </li>
 <li>
 Organizes, cleans and neatly maintains all shelves and drawers where anesthesia supplies are kept.
 </li>
 <li>
 Retrieves equipment and inspects for problems.
 
 
 
 </li>
 </ul>
 Maintains sterile supplies within expiration date.
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 H.S. Diploma or GED
 </li>
 <li>
 BLS - Cert-Basic Life Support by the American Heart Association
 </li>
 <ul>
 <li>
 CER-A-T (American Society of Anesthesia Technologists and Technicians (ASATT) __OR__
 </li>
 <li>
 Associate's Degree - Completion of an anesthesia technician training program approved by the American Society of Anesthesia Technologists and Technicians) (ASATT) __OR__
 </li>
 <li>
 5 years&rsquo; experience as an Anesthesia Technician will be accepted in lieu of the Cer-A-T Technical Diploma - Completion of an anesthesia technician training program approved
 </li>
 </ul>
 <li>
 Required 3 years Anesthesia technologists experience
 
 
 </li>
 </ul>
 "As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.&ldquo;
</div>

Anesthesia Technician II

<div>We are searching for a Contact Center Representative&mdash;someone who works well in a fast-paced hospital setting. You&rsquo;ll field general inquiries from patients and physicians for information related to scheduled appointments and procedures, insurance verification, My Chart, and customer service needs, confirm correct payer plan, verifies coverage and eligibility, documents authorization requirements and updates demographic information in the EMR, checks referral status, provides information on My Chart enrollment and provides other necessary information to ensure a positive patient experience.
Do you think you&rsquo;re the right person for the job?
<div>Job Duties &amp; Responsibilities
 
<ul><li>Answering inbound or making outbound calls to customers with queries in relation to their account, in a timely, efficient and professional manner
</li><li>Contact Center Pre-Service Insurance Verification Responsibilities
</li><li>Complete and submit required approval forms to responsible party. Ensures the insurance referral has been obtained prior to date of service
</li><li>When applicable prepares estimate for patient out-of &ndash;pocket responsibilities using E-Pro software
</li><li>Responsible for reviewing assigned work queues and prioritizing appointments by day of week and financial risk
</li></ul></div><div>Requirements
 
<ul><li>High School Diploma/GED
</li><li>Two (2) years of contact center, customer service, and/or other experience in a healthcare setting (Associate or Bachelor&rsquo;s degree may be substituted for the experience requirement)
</li><li>Medical scheduling and patient registration knowledge
</li><li>Understanding patient privacy requirements for protected health information (PHI)
</li><li>Basic knowledge of best practice standards for customer service and management of customer expectations
</li></ul></div><div>Preferred:
 
<ul><li>Bilingual: English and Spanish
</li><li>Previous experience with insurance claims filings dealing with Surgery or Radiology
</li><li>Previous experience with Epic helpful</li></ul></div></div>

Contact Center Rep-PreService II

<div>
 
 Job Description
 
 
 
 We are searching for a Patient Care Assistant&mdash; someone who works well in a fast-paced setting. In this position, you will perform a variety of routine and specialized patient care activities, as assigned, under the direction and supervision of the Registered Nurse (RN). Care will be delivered that incorporates Family Centered Care cost-effectively and is developmental and age-appropriate for the patient population.
 
 
 Think you&rsquo;ve got what it takes?
 
 
 
 Job Duties &amp; Responsibilities
 
 
 
 
 <ul>
 <li>
 Assist with the collection and documentation of patient/family data
 </li>
 <li>
 Obtains and documents vital signs (without the use of continuous physiologic monitors) and notifies professional of abnormal findings as evidenced by supervisory observation and review of medical records
 </li>
 <li>
 Provide high-quality, cost-effective patient care in collaboration with the RN and in conjunction with the patient/family
 </li>
 <li>
 Demonstrate ability to collaborate with multiple RNs in a professional manner to prioritize workload based on patient/family needs as evidenced by supervisory observation and verbal/written feedback
 </li>
 <li>
 Assist in identifying patient/family response to care provided
 </li>
 <li>
 Provide input to the RN for the development and ongoing modification of the plan of care, as evidenced by supervisory observation, verbal/written feedback, and review of the plan of care
 </li>
 <li>
 Maintain accountability for development of self and participates in development of others
 </li>
 <li>
 Demonstrate commitment to team, flexibility, professional interpersonal, communication, and customer service skills
 </li>
 <li>
 Participate in achieving hospital/unit goals
 
 
 
 </li>
 </ul>
 
 As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
 
 
 
 
 Skills &amp; Requirements
 
 
 
 
 <ul>
 <li>
 H.S. Diploma or GED Required
 </li>
 <li>
 One of the following is required in addition to the high school diploma or GED:
 </li>
 <ul>
 <li>
 Completion of a formal nursing assistant educational program or certification (e.g.
 </li>
 <li>
 Diploma/Course/Certificate/associate degree/Etc. completed in a Certified Nurse Assistant, Medical Assistant, or similar clinical education program).
 </li>
 <li>
 Currently enrolled in a BSN degree program with one clinical rotation completed at hire.
 </li>
 <li>
 One (1) year of direct patient care experience.
 
 
 
 </li>
 </ul>
 </ul>
 
 About Us
 
 
 
 Since 1954, Texas Children&rsquo;s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children&rsquo;s hospital in Texas, and among the top in the nation by U.S. News &amp; World Report as well as recognition from Houston Business Journal as one of this city&rsquo;s Best Places to Work for ten consecutive years.
 
 
 Texas Children&rsquo;s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children &rsquo; s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children &rsquo; s Hospital West Campus, a community hospital in suburban West Houston; Texas Children &rsquo; s Hospital The Woodlands, the first hospital devoted to children &rsquo; s care for communities north of Houston; and Texas Children&rsquo;s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children &rsquo; s Health Plan, the nation &rsquo; s first HMO focused on children; Texas Children &rsquo; s Pediatrics, the largest pediatric primary care network in the country; Texas Children &rsquo; s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children &rsquo; s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
 
 
 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
 
 
 Texas Children&rsquo;s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
</div>

Patient Care Assistant - ACHD

Join Texas Children's Hospital and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.