Qureos Mentor

Texas Health and Human Services Commission

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Mental Health Specialist III<br>
<b>Job Title: </b>Mental Health Specialist III<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>ExtendCarePsych Psychology<br>
<b>Posting Number: </b>15853<br>
<b>Closing Date: </b>06/12/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Healthcare Practitioners and Technical<br>
<b>Salary Range: </b>$5,370.75<b> </b>- $6,335.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-19<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 10%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Exempt<br>
<b>Facility Location:</b> Austin State Hospital<br>
<b>Job Location City:</b> AUSTIN<br>
<b>Job Location Address:</b> 4110 GUADALUPE<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 230X,43HX,4C0X1,4E0X1,71F,73A,73B,HM,HN,HS,MED,SEI12</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people&rsquo;s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.</div><div></div><div><br>
The Mental Health Specialist III performs senior-level highly complex psychological/therapeutic work. The MHS III provides consultation regarding behavioral interventions for patients across the hospital. Work involves performing psychological activities, including individual, group, and/or family therapy with patients referred from assigned unit and/or from other units, conducting individual and group sessions that help patients gain knowledge and develop skills to aid in their recovery or efforts to regain competency, and developing individual behavior plans to address problematic behaviors such as aggression, self-harm, intrusiveness, etc. This position evaluates and coordinates projects and program alterations to examine evidence-based practices to reduce workplace violence and increase the overall quality patient care in the hospital. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.</div><div></div><div><br>
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.</div><div></div><div><br>
Will be required to work a specific shift schedule, or at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy.</div><div></div><div><br>
Performs psychological activities, including individual, group, and/or family therapy with patients referred from home unit and/or from other units. In addition, meets with families of patients with other treatment team members to provide information and help with discharge planning. Will also gauge and implement any results-based activities promoting improvement of care for patients.<br>
</div><div></div><div>Employee will perform psychosocial assessments and interview patients. After the assessment, the results will be utilized to construct a recommended treatment that promotes psychiatric stability.</div><div></div><div><br>
Evaluates and coordinates projects and program alterations to examine evidence-based practices to reduce workplace violence and increase the quality of the environmental setting of the hospital.</div><div></div><div><br>
Coordinates continuing educational opportunities for hospital staff and identifying possibilities for staff to facilitate continuing education for emerging practices.</div><div></div><div><br>
Conducts individual and group sessions that help patients gain knowledge and develop skills to aid in their recovery or efforts to regain competency. All efforts must be documented in the medical record.</div><div></div><div><br>
Develops and/or conducts specialized psychoeducational groups to help patients gain knowledge and develop skills to aid in their treatment.</div><div></div><div><br>
Employee will analyze behavior of psychiatric patients, implement behavior plans by training staff members on the behavior plan, and develop/ implement treatment plans to establish psychiatric stability. The employee will use the state hospital Individualized Milieu Management System (IMMS).</div><div></div><div><br>
Interviews referred patients and makes recommendations to the patient's treatment team the treatment(s) which will help the patient achieve stability, achieve his/her goals, and maintain recovery after discharge from the hospital.</div><div></div><div><br>
Develops individual behavior plans to address problematic behaviors such as aggression, self-harm, intrusiveness, etc. Works with staff to successfully implement these plans. Monitors effectiveness and modifies plans as needed. As needed, conducts psychological test administration, scoring, and interpretation.</div><div></div><div><br>
Develops individualized Person-Centered Treatment Plans and prepares Treatment team reports as assigned on a rotating basis incorporating the patient's goals, noting barriers to achieving these goals, and including appropriate objectives, modifications, and interventions.<br>
</div><div></div><div>Participates in quality assurance and quality enhancement activities related to psychological service provision and to treatment across the hospital. This includes completing chart audits, participating in tracer activities, and reporting on psychological services he/she has provided.<br>
</div><div></div><div>Provides guidance and oversight to psychology students or other staff as needed to ensure that the vision and mission of our hospital system remains the primary focus of care.</div><div></div><div><br>
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div><br>
</div><div><b>Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of psychology and related disciplines and of treatment techniques and practices.</div><div></div><div><br>
Skill in interviewing.</div><div></div><div><br>
Ability to conduct diagnostic interviews.</div><div>
Ability to conduct individual, group, and family psychotherapy.</div><div>
Ability to develop plans for implementing and monitoring rehabilitation activities in skill acquisition and behavior management.</div><div>
Ability to plan, assign, and/or supervise the work of others.</div><div>
Ability to implement individual and group behavior therapy programs, and appropriate use of milieu structures.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
None</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Graduation from an accredited college or university with a master's or doctorate degree in psychology, counseling, or a related field.</div><div></div><div><br>
Two years of experience in psychological/therapeutic work.</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.</div><div></div><p><br>
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.</p>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Mental Health Specialist III

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>LTCR Regional Administrative Assistant II<br>
<b>Job Title: </b>Administrative Asst II<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Rgn 08-Regulatory Services<br>
<b>Posting Number: </b>15805<br>
<b>Closing Date: </b>04/27/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$2,694.33<b> </b>- $3,946.25<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-11<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 25%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> ARLINGTON<br>
<b>Job Location Address:</b> 2561 MATLOCK RD<br>
<b>Other Locations:</b> Arlington<br>
<b>MOS Codes:</b> 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN<br>
YN,YNS</p><br>
<p><b>
Brief Job Description:</b></p><p>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</p><p>
Regional Administrative Assistant II &ndash; Starting Market Rate Salary $39,484.32</p><p>
Performs administrative duties to include answering the telephone, refers callers to appropriate staff, takes messages, and answers basic<b> </b>questions. Enters data in the state and federal automated reporting systems, conducting technical reviews of all reports in computer tracking system, and determining appropriate disposition. Responsible for preparing, processing, and distributing federal and state enforcement notification letters and reports as mandated. Monitors and reviews survey reports for all regulated and unlicensed facilities, finalizes CMS certification and transmittals for enforcement actions and surveys, and prepares waiver letters. Prepares and distributes documents requested under the Freedom of Information Act and submits to state office.<br>
</p><p></p><p>The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.</p><p></p><p><b><br>
Essential Job Functions (EJFs):</b></p><p>
Maintains a regular and predictable work schedule.</p><p><br>
</p><p>Knowledge of maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence<b> </b>forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.</p><p></p><p><br>
Knowledge of preparing ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.</p><p><br>
</p><p>Maintains regional Survey Management System database.</p><p><br>
</p><p>Communicates with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.</p><p></p><p><br>
Monitors and performs technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.</p><p><br>
</p><p>Ensures all documentation complies with state and federal requirements.</p><p><br>
</p><p>Makes corrections to ensure compliance.</p><p><br>
</p><p>Processes all state and federal enforcement actions within required time frames.</p><p></p><p><br>
Prepares technically accurate state and federal reports, notification letters, administrative penalty notifications, waiver letters, and the CMS Certification and Transmittal.</p><p><br>
</p><p>Determines appropriate distribution for all actions to meet federal and state requirements.</p><p><br>
</p><p>Enters critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public reporting processes.</p><p><br>
</p><p>Responsible for submitting to state office all documentation requested through the Freedom of Information Act, including reviewing the file to determine location of documentation, copying appropriate documents, and distributing within required timeframes.<br>
</p><p></p><p>Other duties as assigned.</p><p></p><p><b><br>
Knowledge, Skills and Abilities (KSAs):</b></p><p></p><p><br>
Ability to perform complex tasks related to Federal &amp; State rules and standards while maintaining attention to detail.
</p><p>Ability to quickly comprehend frequent technical changes.
</p><p>Ability to learn and maintain knowledge of the Long-Term Care Integrated computer system and regional Survey Management System.
</p><p>Ability to read, understand and apply program technical procedures for processing surveys, enforcement actions, and administrative penalties.
</p><p>Ability to maintain a high level of confidentiality.
</p><p>Knowledge and experience with computers.</p><p>
Ability to answer telephone calls, refer callers to appropriate staff, take messages, and answer basic questions.</p><p></p><p><b><br>
Registrations, Licensure Requirements or Certifications: N/A</b></p><p></p><p><b><br>
Initial Screening Criteria:</b></p><p></p><p><br>
Experience using a computer.</p><p>
Experience with Word, Excel, or other word processing software.</p><p>
Experience in organizing, maintaining, or monitoring files, records, or logs.</p><p>
Experience with electronic records, preferred.</p><p></p><p><b><br>
Additional Information:</b></p><p>
This position requires 25% travel. Ability to travel occasionally for activities such as out-of-town meetings or training sessions. Maintains a regular and predictable work schedule.</p><p><br>
</p><p>All applicants must pass a fingerprint criminal background check.</p><p></p><p><br>
If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.</p><p></p><p><br>
If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.</p><br>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

LTCR Regional Administrative Assistant II

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>LTCR Nursing Facilities Senior Investigator<br>
<b>Job Title: </b>Investigator VI<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Rgn 11-Regulatory Services<br>
<b>Posting Number: </b>15841<br>
<b>Closing Date: </b>04/27/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$5,425.33<b> </b>- $6,947.65<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-24<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 80%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> SAN BENITO<br>
<b>Job Location Address:</b> 1630 W. HIGHWAY 77<br>
<b>Other Locations:</b> Edinburg; Corpus Christi<br>
<b>MOS Codes:</b> 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L<br>
351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN<br>
MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14</p><br>
<div><p>
Brief Job Description:</p></div><div><p>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</p></div><div><p>
Nursing Facilities Senior Investigator &ndash; Starting Market Rate Salary $83,371.89</p></div><div><p>
As part of a collaborative team of public servants, an investigator protects residents&rsquo; health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state &ndash; Please see the Additional Information section below for more detail on travel. In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations. See below for details.</p></div><p></p><div><p><br>
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.</p></div><p></p><div><p><br>
Essential Job Functions (EJFs):</p></div><div><p>
Under the direction of a program manager, an investigator VI conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations. Completes inspection or survey reports detailing deficiencies.</p></div><p></p><div><p><br>
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities.</p></div><p></p><div><p><br>
Conducts exit conferences with facility staff regarding findings.</p></div><p></p><div><p><br>
Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports.</p></div><p></p><div><p><br>
Develops and implements training for field investigators. Participates as a member of other teams within HHSC Long-term Care Regulation, including enforcement and quality assurance.</p></div><p></p><div><p><br>
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.</p></div><p></p><div><p><br>
In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.</p></div><p></p><div><p><br>
Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers.</p></div><p></p><div><p><br>
Knowledge, Skills and Abilities (KSAs):</p></div><div><p>
Knowledge of acceptable professional standards of resident care.<br>
Knowledge, ability, and skill in conducting high-level investigations.</p></div><div><p>
Skilled in conducting investigations to verify regulatory compliance.</p></div><div><p>
Ability to interpret and apply policies, procedures, and regulations.</p></div><div><p>
Ability to work independently and make appropriate decisions and regulation-based recommendations.</p></div><div><p>
Ability to operate personal computer-based programs and complete data entry and technically correct, error-free reports.</p></div><div><p>
Ability to multi-task and track multiple activities with competing priorities.</p></div><div><p>
Ability to complete a high-volume, deadline-driven workload.</p></div><div><p>
Ability to exercise professional judgment and reach sound decisions.</p></div><div><p>
Ability to use the computer for writing reports.</p></div><div><p>
Ability to integrate complex regulatory concepts, procedures, and processes.</p></div><div><p>
Ability to communicate effectively both orally and in writing.</p></div><div><p>
Ability to effectively present information to executive-level management.</p></div><p></p><div><p><br>
Registrations, Licensure Requirements or Certifications:</p></div><p></p><div><p><br>
Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain within 12 months of hire.</p></div><p></p><div><p><br>
If the applicant has a license and/or certification in a professional area that is eligible for federal qualification as a health facilities surveyor the license must be current and valid in the State of Texas (e.g., registered or licensed nurse, dietitian, social worker, sanitarian, respiratory therapist, etc.), as applicable.</p></div><p></p><div><p><br>
Initial Screening Criteria:</p></div><div><p>
Bachelor's degree from an accredited college or university with a major in public administration, health care administration, hospital administration, business administration, education, psychology, social work, sociology, nursing, medicine or a discipline related to developmental disabilities and/or gerontology, or a related field. Experience in a Texas state agency regulatory program, or experience working as a Registered Nurse, may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years.<br>
Experience in writing deficiencies/violations and investigation reports.<br>
Experience conducting health care provider or related investigations and in citing deficiencies preferred.<br>
Experience with state and federal regulations specific to long term care preferred.</p></div><p></p><div><p><br>
Additional Information:</p></div><div><p>
Flexibility in work hours is required for this position. The job requires 80% travel, including statewide travel, overnight, and weekend travel. On-call duties for emergencies or high-priority situations in facilities or at providers may be required. Must have reliable transportation.</p></div><p></p><div><p><br>
All applicants must pass a fingerprint criminal background check.</p></div><p></p><div><p><br>
If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.</p></div><p></p><div><p><br>
If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.</p></div>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

LTCR Nursing Facilities Senior Investigator

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Eligibility Services Clerk<br>
<b>Job Title: </b>ES Clerk II<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>TW Reg 04 EOAPD<br>
<b>Posting Number: </b>15889<br>
<b>Closing Date: </b>05/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Community and Social Services<br>
<b>Salary Range: </b>$2,481.75<b> </b>- $3,404.91<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-09<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 10%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> LONGVIEW<br>
<b>Job Location Address:</b> 1750 N EASTMAN RD<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X<br>
8A200,AZ,CS,F&amp;S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS</p><br>
<p><b>
Brief Job Description:</b></p><p></p><p><br>
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?</p><p></p><p><br>
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its&rsquo; core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.</p><p><br>
</p><p>Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.</p><p><b>
We want you to join our team!</b></p><p></p><p><br>
Provides a variety of clerical support services in a service delivery office. Provides clerical support to Eligibility Operations staff. Process mail, open and date stamp incoming applications and supporting documents. Reviews applications for required signature, date, and supporting documents. Logs applications and assigns complete applications for processing. Returns incomplete applications to clients and assists with completion when necessary/requested. Copies and returns original documents upon request to clients/customers. Responds to client inquiries and requests for assistance. Job requires detailed oriented individuals with the ability to apply complex policies and procedures.</p><p></p><p><b><br>
Essential Job Functions (EJFs):</b></p><p></p><p><br>
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
</p><p>Opens, dates, sorts, or distributes mail (for example, incoming/outgoing mail, reports, documents, printouts).
</p><p>Prepares and proofreads correspondence, forms, and other documents, such as letters, memos, travel or purchase vouchers, using a computer and software.
</p><p>Communicates on a basic level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
</p><p>Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.
</p><p>Batches forms prior to data entry. Assembles materials into packets. Screens, codes or corrects, and data enters documents.
</p><p>Must be able to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon.
</p><p>Must be able to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines.</p><p></p><p><b><br>
Knowledge, Skills and Abilities (KSAs):</b></p><p></p><p><br>
Knowledge of computers and internet usage.</p><p>
Ability to listen to clients, elicit, relate and evaluate information; and interpret terms as needed.</p><p>
Ability to complete required work within specified deadlines.</p><p>
Ability to read, understand, and apply a variety of interrelated instructions, such as those found in guidelines, regulations, and policies.</p><p>
Ability to communicate verbally and in writing.</p><p>
Ability to establish rapport with and relate to clients.</p><p>
Ability to maintain effective working relationships with others.</p><p><br>
</p><p><b>Registrations, Licensure Requirements or Certifications:</b></p><p></p><p><br>
N/A</p><p></p><p><b><br>
Initial Screening Criteria:</b></p><p></p><p><br>
High School diploma or GED equivalent is required.
</p><p>Experience working in a professional customer service environment.</p><p>
Thirty (30) hours credit from an accredited college or university OR one (1) year of customer service work experience is preferred.
</p><p>Bilingual (English / Spanish) skills preferred.
</p><p>Work experience using a computer for inquiry and data entry, preferred.</p><p></p><p><b><br>
Additional Information:</b></p><p></p><p><br>
This posting may be used to fill positions in other locations within the region, as vacancies occur.</p><p></p><p><br>
Access and Eligibility Services Field Office normal hours of operation are Monday-Friday 8:00am to 5:00pm. Employees may be required to work overtime, as required by management, outside of normal hours of operation, which may include weekends.</p><p><br>
</p><p>Applicants selected for hire will be required to pass a fingerprint criminal history background check.</p><p></p><p><br>
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.</p><p><br>
</p><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Eligibility Services Clerk

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Administrative Asst IV<br>
<b>Job Title: </b>Administrative Asst IV<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Regional Operations Field Staf<br>
<b>Posting Number: </b>15724<br>
<b>Closing Date: </b>04/26/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$2,748.00<b> </b>- $3,542.58<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-15<br>
<b>Shift: </b>Day<br>
<b>Additional Shift: </b>Days (First)<br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 10%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> DALLAS<br>
<b>Job Location Address:</b> 2020 N MASTERS DR<br>
<b>Other Locations:</b> Dallas<br>
<b>MOS Codes:</b> 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN<br>
YN,YNS</p><br>
<div><p><b>
Job Description</b></p></div><p></p><div><p><br>
The Office of Guardianship Services (OGS) Administrative Assistant IV reports to the OGS Unit Supervisor and is responsible for complex administrative support work for the supervisor and field staff. The position performs administrative duties to include, but not limited to technical support of the operations of the OGS program, data entry into the Guardianship Online Data System (GOLD), creating Excel spreadsheets, maintaining monthly budget reports, composing replies to routine and non-routine correspondence, disseminating information, preparing, analyzing and editing reports, reviewing legal documents, analyzing trends, creating tracking sheets and monitoring tools for quality assurance and monitoring GOLD for accurate input and dates as well as maintaining confidential files and reports. This position answers multi-line telephones, routes calls to appropriate staff and takes messages, processes mail which may include driving to the post office for next day mailings. Position assists all unit staff in travel reservations and completing of e-travel. Notarizes legal documents. May provide coverage to other units and may provide guidance to others.</p></div><div><p><br>
</p></div><div><p>Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.</p></div><p></p><div><p><br>
&ldquo;This position is eligible for telework consistent with HHSC telework policy, which is subject to change. Employees may be required to work in the office one or more days a week.&rdquo;
</p></div><div><p>The selected candidate must have the ability to provide a reliable internet service in a home office location free from distractions and will provide the ability to ensure confidentiality of client and employee&rsquo;s information.</p></div><p></p><div><p><br>
 <b>WHY WORK FOR HHSC?</b></p><p><br>
The Guardianship Program with Health and Human Service Commission (HHSC) is responsible for protecting the elderly and individual with developmental/intellectual disabilities who have been abused, neglected, and/or exploited.</p></div><div><p><br>
</p></div><div><p>HHSC Guardianship is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.</p></div><p></p><div><p><b><br>
Essential Job Functions:</b></p></div><p></p><div><p><br>
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.</p></div><div><p><br>
</p></div><div><p>EJF 1. Performs advanced administrative and technical tasks in the areas of program administration; responsible for developing, analyzing, and preparing complex Management Information reports and budget analysis with proposed recommendations for Program Supervisors review. Routinely utilizes common software applications, including Microsoft Outlook, Word, Excel, PowerPoint and Adobe systems. From these applications, will create presentations, documents, or spreadsheets of information to be used by unit staff. Prepares and reviews legal documentation, drafts written correspondence and other documents. Notarizes legal documents. Processes purchase orders, makes travel arrangements, and prepares and reviews travel authorizations and claims for technical accuracy for all staff, within established time frames. (20%)</p></div><p></p><div><div><p><br>
EJF 2. Develops and maintains databases of information; inputs data and initiates query of data from the Guardianship Online Database System for creation of complex, routine, and special statistical analysis reports requested by the Program Supervisor. Assists the Program Supervisor and field staff with a variety of administrative matters, including scheduling interviews for unit specific position vacancies. (20%)</p></div><p></p><div><p><br>
EJF 3. The OGS Administrative Assistant answers phones on a rotating basis for building coverage and on a daily basis for the guardianship program. Will route calls to appropriate staff, return calls and take messages, manages the Supervisors calendar, manages unit leave calendar and training calendar, prepares responses for the Supervisor for inquiries from OGS program staff, service providers, other state agencies, and the general public regarding the Office of Guardianship Services program, and monitors the OGS budget. (20%)</p></div><p></p><div><p><br>
EJF 4: The OGS Administrative Assistant will be the first contact with stakeholders in person and via telephonic interaction and will display a positive attitude toward customer services. Administrative Assistant will develop liaisons and working relationships with all guardianship staff and program regional attorneys as well as with county court staff including clerks, attorneys, county attorneys and court appointed representatives through in person and phone contact. The assistant is responsible for the preparation and review of legal correspondence, administrative documents and court documents as well as obtaining court documents from local and non-local court houses to ensure the required information is available to program. Obtaining documents will require travel to court houses, county courts or clerks&rsquo; offices. The assistant is responsible for external database searches involving understanding and navigation of the internet to identify real and personal property of proposed wards within the state of Texas and other states, in order to complete guardianship applications. Assistant will verify legal filings were filed timely and correctly and notify staff of any inaccuracies. 20%</p></div><p></p><div><p><br>
EJF 5 &ndash; The OGS Administrative Assistant must work independently by reviewing program referrals and obtaining additional information from referral sources, other state agencies and courts. Will answer general guardianship referral questions. Will complete inventories or assist staff with the personal and real property inventory of the clients served. Will manage the guardianship storage room and properly label and organize any property belonging to clients. Will track, document, file and inventory the personal and confidential, original documents belonging to clients in the guardianship locked firesafe storage cabinets. Will review all documents every 6 months and document findings in database. Will monitor bank and trust accounts of clients. Will exercise considerable judgement in determining needed items for the client, will shop for the client and deliver purchased goods to the client. Must be able to maintain a regular and predictable work schedule. Will be required to assist in field training and communicating. Performs other job duties as may be assigned and required to maintain unit operations. 20%</p></div><p></p><div><p><b><br>
Registration, Licensure Requirements or Certifications:</b></p></div><p></p><div><ul><li><p><br>
Employment contingent upon passing a criminal background check and annually thereafter.
</p></li></ul></div><div><ul><li><p>Must become a licensed notary within the first year of employment.</p></li></ul></div><p></p><div><p><b><br>
Knowledge, Skills and Abilities Required</b></p><p><br>
</p></div><div><ul><li><p>Knowledge of office practices and administrative procedures.
</p></li></ul></div><div><ul><li><p>Strong organizational skills.
</p></li></ul></div><div><ul><li><p>Skill in use of personal computers and software applications in a windows environment (Word, Excel, PowerPoint, Access, Outlook).
</p></li></ul></div><div><ul><li><p>Ability to navigate the Guardianship Online Database System for data input and monitoring.
</p></li></ul></div><div><ul><li><p>Ability to maintain filing systems. Ability to handle and safeguard sensitive and confidential information.
</p></li></ul></div><div><ul><li><p>Ability to work independently and exercise judgment in making administrative and technical decisions.
</p></li></ul></div></div><div><div><ul><li><p>Ability to develop/implement administrative procedures and to evaluate their effectiveness.
</p></li></ul></div><div><ul><li><p>Ability to interpret rules, regulations, policies, and procedures.
</p></li></ul></div><div><ul><li><p>Ability to understand and follow verbal and written instructions.
</p></li></ul></div><div><ul><li><p>Ability to effectively communicate both in writing and orally.
</p></li></ul></div><div><ul><li><p>Ability to establish and maintain effective working relationships with supervisor and co-workers.</p></li></ul></div><p></p><div><p><b><br>
Initial Screening Criteria</b></p></div><p></p><div><ul><li><p><br>
Graduation from a standard senior high school, GED or equivalent.</p></li></ul></div><div><ul><li><p>
A valid driver&rsquo;s license</p></li></ul></div><div><ul><li><p>
Travel at least 10% outside of your assigned work location is required.
</p></li></ul></div><div><ul><li><p>At least three (3) years of experience in administrative support operations including but not limited to data entry; preparing, editing and distributing correspondence and reports; maintaining filing and record keeping systems; meeting deadlines; answering phones and working with stakeholders
</p></li></ul></div><div><ul><li><p>Advance technical and administrative experience in Microsoft Word, Excel, Power Point, Outlook, Adobe, and standard office equipment</p></li></ul></div><div><ul><li><p>
Experience in developing and maintaining databases of information and extracting reports</p></li></ul></div><div><ul><li><p>
Experience making travel arrangements</p></li></ul></div><div><ul><li><p>
Must be able to work past normal business hours as requested by the Unit Manager</p></li></ul></div></div><div><div><ul><li><p>
Acceptable Substitutions:</p></li></ul></div><div><ul><li><p>
Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.</p></li></ul></div></div><p></p><div><div><p><b><br>
ADDITIONAL INFORMATION</b></p></div><p></p><div><p><br>
Interviewee selection is based upon applicant demonstrating a clear match to all Initial criteria. Preference is given to those applicants matching the majority of preferred criteria. Applicants must be able and willing to utilize their personal vehicle to conduct agency business, maintain a valid Texas driver&rsquo;s license, and must maintain State-required levels of personal motor vehicle insurance. Applicants must successfully complete an assessment upon submission of their application. Interview selection will be based upon a combination of clear matching criteria and the assessment.</p><div><p>
MOS Code</p></div><div><p>
There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.</p></div><p></p><div><p><br>
HHS agencies use E -Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p></div><p><br>
</p></div></div><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Administrative Asst IV

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title:</b> Social Worker III / Social Svcs Specialist<br>
<b>Job Title:</b> Social Worker III<br>
<b>Agency:</b> Health &amp; Human Services Comm<br>
<b>Department:</b> Adm AcuteCarePsych Direct Car<br>
<b>Posting Number:</b> 13952<br>
<b>Closing Date:</b> 05/22/2026<br>
<b>Posting Audience:</b> Internal and External<br>
<b>Occupational Category:</b> Community and Social Services<br>
<b>Salary Group:</b> TEXAS-B-21<br>
<b>Salary Range:</b> $5,746.66 - $7,253.83<br>
<b>Pay Frequency:</b> Monthly<br>
<b>Shift:</b> Day<br>
<b>Additional Shift:</b> Days (First)<br>
<b>Telework:</b> Not Eligible for Telework<br>
<b>Travel:</b> Up to 10%<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Full Time/Part Time:</b> Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Exempt<br>
<b>Facility Location:</b> San Antonio State Hospital<br>
<b>Job Location City:</b> SAN ANTONIO<br>
<b>Job Location Address:</b> 6711 S NEW BRAUNFELS<br>
<b>Other Locations:</b> San Antonio<br>
<b>MOS Codes:</b> 0149,5832,230X,42SX,4C0X1,68X,73A,HM</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people&rsquo;s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.</div><div></div><div><br>
The Social Worker III performs and documents highly complex social services work including serving as a liaison between the patient, legally authorized representative, and others to assure ongoing care, treatment, and support through the use of person-centered practices. This position gathers information to assess the individual's support systems and service needs, including participation in interdisciplinary team meetings, as needed. This position may also engage in the assessment of individual&rsquo;s rights and capacity to make decisions. This position designs and provides individual and group trainings to promote the exercise of rights and patient transition to include curriculum, materials and case specific information. This position assists with the coordination of furloughs, transfers, transitions, and discharges, as needed. This position will focus on complex cases and concentrates on post discharge placement and support. The Social Worker III works under limited supervision, with considerable latitude for the use of initiative and independent judgment.</div><div></div><div><br>
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.</div><div></div><div><br>
Interviews and converses with individuals, legally authorized representatives, actively involved persons, and agencies to create and maintain the individual&rsquo;s social history through determination of what is important to the individual, gather background information needed to assess the individual&rsquo;s support systems, and identify the individual&rsquo;s psychosocial, economic, and physical needs, with updates as appropriate. Interview examples include during admission or prior to transition to a community placement.</div><div></div><div><br>
Oversees the communication and information exchange between the individual, legally authorized representative, actively involved person and agencies, as needed, and facility or treatment providers to assure ongoing care, treatment and support to include maintaining open communication, providing required notification, participating in interdisciplinary team meetings as requested, obtaining necessary consents and accessing external resources as needed.</div><div></div><div><br>
Counsels and provides assistance to individuals, legally authorized representatives, and actively involved persons regarding community placement issues, living options discussions, end-of-life planning and rights in accordance with state and federal laws and regulations and state and state hospital policies.</div><div>
May assign and oversee the work, time, and travel of Social Worker I and II positions and social work students to include, interviewing and hiring to fill vacancies, training of new staff and current staff as needed and performing evaluations and counseling, as needed.</div><div></div><div><br>
Oversees transfers, transitions, furloughs, and community placement discharges by involving the patient, family/significant others (with consent), as well as the committing court, and Local Mental Health Authority (LMHA), for an orderly discharge that includes a referral for continued treatment and services as needed and medication and personal possessions through the use of person-centered practices. Examples include: coordinating and conducting tours of identified discharge options for individuals and families, engagement and communication with state and judicial systems as well as facility or treatment providers, providing information to the local authority to assist in obtaining required documents for discharge planning including certified birth certificates, ISD records and social security cards and coordinating with the receiving facility for individuals transferring within the State Hospital system to include transportation and the transfer of patient information, personal possessions, medication, etc.</div><div></div><div><br>
Designs and conducts individual and group training to explore and promote exercise of rights, development of decision-making, person centered thinking and self-advocacy skills. Develops and presents curriculum and training materials designed to support patients to a wide array of interested parties, patients and stakeholders.</div><div></div><div><br>
Participates in and may be responsible for the facilitation of discharge program meetings and internal/external work groups. Actively engaged in the utilization of existing resources as well as in the identification of potential service gaps.</div><div></div><div><br>
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of human growth and development, behavioral and mental health, developmental and emotional components of physical illness, individuals with intellectual and developmental disabilities, social work standards for case management; facility and community resources, and the principles, methods and theories used to practice as a social worker.</div><div></div><div><br>
Knowledge of community resources to support the discharge of state hospital patients with high/complex needs.</div><div></div><div><br>
Knowledge of State Hospital discharge policies and procedures.</div><div></div><div><br>
Ability to perform all job duties in accordance with the Texas State Board of Social Work Examiners Code of Conduct, National Association of Social Workers Code of Ethics and in compliance with state, state hospital policies and procedures.</div><div></div><div><br>
Ability to be creative and work collaboratively with others on behalf of patients discharging from state hospitals.</div><div></div><div><br>
Ability to communicate effectively in writing and verbally in both individual and group settings.</div><div></div><div><br>
Skills in interviewing, assessment, planning, intervention, evaluation, case management, mediation, counseling, information and referral, problem solving, supervision, consultation, and advocacy.</div><div></div><div><br>
Skill and ability to assign and supervise the work of others.</div><div></div><div><br>
Skill in accountability for assigned property with limited financial responsibilities.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
The Social Worker is required to maintain licensure in accordance with Texas Board of Social Work Examiners.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><p></p><p><br>
Minimum Licensed Bachelor&rsquo;s degree in Social Work (LBSW) and two years of social work experience working directly with persons with mental, social, or substance use disorders.</p><p></p><p><br>
OR</p><p></p><div><br>
Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW).</div><p></p><p><br>
AND</p><p></p><p><br>
One year of experience working directly with persons with mental, social, or substance use disorders.</p><p></p><p><br>
OR</p><div></div><div><br>
Completion of State Hospital internship program required.</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.</div><div></div><div><br>
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.</div>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Social Worker III / Social Svcs Specialist

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Eligibility Advisor I - Temporary<br>
<b>Job Title: </b>Eligibility Advisor I<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>TW Reg 04 EOAPD<br>
<b>Posting Number: </b>15850<br>
<b>Closing Date: </b>05/10/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Community and Social Services<br>
<b>Salary Range: </b>$2,953.25<b> </b>- $4,365.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-13<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 10%<br>
<b>Regular/Temporary: </b>Temporary<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> SULPHUR SPRINGS<br>
<b>Job Location Address:</b> 1400 COLLEGE ST STE 111<br>
<b>Other Locations:</b> Linden; Mount Vernon<br>
<b>MOS Codes:</b> No military equivalent</p><br>
<p><b>
Brief Job Description:</b></p><p></p><p><br>
This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</p><p></p><p><br>
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?</p><p></p><p><br>
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its&rsquo; core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.</p><p><br>
</p><p>Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.</p><p><b>
We want you to join our team!</b></p><p></p><p><br>
The Eligibility Advisor I position consists of three job classifications; Eligibility Advisor, Medical Eligibility Specialist, and Hospital Based Worker that establish eligibility for different financial and medical programs. These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid for the Elderly and People with Disabilities (MEPD) and Medicaid.</p><p></p><p><b><br>
Essential Job Functions (EJFs):</b></p><p></p><p><br>
As an Eligibility Advisor I, you will receive paid, formal, training to perform the following essential job functions:</p><ul><li>
Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.</li><li>
Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.</li><li>
Compute and authorize benefits based on eligibility determination.
</li><li>Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.</li><li>
Perform other duties, as assigned.
</li></ul><p>Must be able to work overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon.
</p><p>Must be able to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.</p><p></p><p><b><br>
Knowledge, Skills and Abilities (KSAs):</b></p><p></p><p><br>
In addition to the above listed functions, the following knowledge, skills, and abilities are needed:</p><ul><li>
Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.</li><li>
Read, understand, apply, and explain detailed regulations and policies.
</li><li>Perform basic arithmetic functions.</li><li>
Manage time efficiently by establishing priorities in accordance with importance of deadlines.</li><li>
Establish and maintain effective work relationships with others.
</li><li>Ability to communicate effectively both verbally and in writing.
</li><li>Follow written and oral directions and instructions.
</li><li>Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.</li></ul><p>
General knowledge and proficiency with computers and related technologies, such as software, hardware, operating systems, and typing skills.
</p><p>Using Microsoft Teams and potentially soft phone technology is part of the everyday job expectations.</p><p><br>
</p><p><b>Registrations, Licensure Requirements or Certifications:</b></p><p></p><p><br>
N/A</p><p></p><p><b><br>
Initial Screening Criteria:</b></p><p></p><p><br>
Applicants must meet the following education and experience requirements:</p><p></p><p><br>
Education:
</p><p>High School Diploma or GED equivalent is required.
</p><p>Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.</p><p><br>
</p><p>Experience:
</p><p>One (1) year of customer service experience with public contact which can include retail, call center, clerical, hospitality, banking, receptionist, or similar customer service experience.
</p><p>Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience.</p><p></p><p><br>
Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.</p><p></p><p><b><br>
Additional Information:</b></p><p></p><p><br>
Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.</p><p></p><p><br>
This posting may be used to fill positions in other locations within the region, as vacancies occur.</p><p></p><p><br>
Access and Eligibility Services Field Office normal hours of operation are Monday-Friday 8:00am to 5:00pm. Employees may be required to work overtime, as required by management, outside of normal hours of operation, which may include weekends.</p><p><br>
</p><p>Applicants selected for hire will be required to pass a fingerprint criminal history background check.</p><p></p><p><br>
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.</p><p><br>
</p><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Eligibility Advisor I - Temporary

Join Texas Health and Human Services Commission and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.