Qureos Mentor

Texas Health and Human Services Commission

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Unregulated Operations Investigator IV<br>
<b>Job Title: </b>Investigator IV<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>South Region CCL Unreg Ops<br>
<b>Posting Number: </b>19566<br>
<b>Closing Date: </b>10/28/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Protective Services<br>
<b>Salary Range: </b>$5,368.08<b> </b>- $6,779.25<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-20<br>
<b>Shift: </b>Day<br>
<b>Additional Shift: </b>Days (First)<br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 75%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> HOUSTON<br>
<b>Job Location Address:</b> 1425 E 40TH ST<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 5805,5813,5819,5821,5822,7596,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L<br>
351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN<br>
MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP12,OAP14</p><br>
<div><b>
Brief Job Description:</b></div><p></p><div><br>
Why choose to become a Child Care Regulation Investigator?</div><ul><li>
Reduce risk to children in child care settings</li><li>
Educate the public and families on the benefits of choosing regulated child care</li><li>
Flexibility</li><li>
Challenging and rewarding career</li></ul><div>
This position performs highly complex (senior-level) investigative work of unregulated child care facilities in accordance with the Human Resources Code, Chapter 42, the Texas Administrative Code and Child Care Regulation Policy and Procedures Handbook. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Work includes:</div><ul><li>Proactively searching for unregulated operations and identifying the appropriate level of risk at the time of intake based on due diligence searches.</li><li>Conducting complex unregulated operation investigations. This includes interviewing caregivers, parents, children and anyone with knowledge of the care being provided, conducting surveillance to determine if child care is occurring or to verify information received as part of the investigation and thoroughly documenting findings.</li><li>Evaluating, assessing and making determinations on exemption requests.</li><li>Acting as lead community engagement and outreach specialist for Child Care Regulation with a focus on educating communities and families on rules of regulation and the benefits of choosing regulated child care, empowering families to choose regulated child care and expanding the child care community. This may includes participation in community engagement events, conducting presentations, and seeking out community partners.</li><li>Taking appropriate enforcement actions on high risk and/or non-compliant operations and educating potential providers on the benefits of becoming a regulated child care provider. This may include preparing legal documents to help support actions in coordination with the Office of the Attorney General.</li><li>Representing Child Care Regulation while performing informational and educational presentations to the public, at conferences and when collaborating with child health and safety advocates.</li></ul><div>
This position routinely interacts with other state agency staff, local and regional stakeholders, representatives from various private and public organizations, and the general public.
</div><div>This is a full-time telework position, but extensive field travel and occasional work in the office is required.</div><p></p><div><br>
 <b>Essential Job Functions (EJFs):</b></div><div></div><div><br>
Investigations: Initiates investigations of unregulated operations based on priority and level of risk identified in the intake report. Conducts thorough walk-through of child care facilities to evaluate risk and determine whether child care is provided, determine if the operation is subject to child care regulation, and identify next steps to ensure risk is mitigated. Conducts interviews with the child care facility staff, children, parents, neighbors and anyone else who might have knowledge regarding the allegations. The investigator will address any conflicting information and may be required to deescalate situations where the alleged provider is being uncooperative. Surveillance will be conducted to establish whether child care is occurring or to verify information provided as part of the investigation. Extensive documentation is required to support the investigation findings and notification to those being investigated. Investigations may involve high-risk environments and interactions with uncooperative individuals. 35%</div><div></div><div><br>
Searching: Conducts proactive searches to identify unregulated operations. Enters unregulated operation intakes based off of proactive searches and reports received though the intake process. Utilizes specialized applications to determine locations and person details to appropriately determine the priority of unregulated operation intakes according to Child Care Regulation policy and procedures. Investigators are responsible to plan and develop investigative procedures and conduct investigations in order to determine appropriate actions. Investigators review statute, TAC, and policy to determine the aspects associated with an investigation and recommend appropriate legal or regulatory actions resulting from the investigation. 20%</div><div></div><div><br>
Exemptions: Evaluates and assesses exemption requests according to Child Care Regulation policy and procedure. Reviews requests to determine if the operation will be exempt from obtaining a permit according to the Human Resources Code, Chapter 42 and Texas Administrative Code by meeting specified exemption criteria. consults with Child Care Regulation leadership and legal. Conduct inspections to observe operations requesting exemption to support determination decisions. Provide written correspondence to operations requesting exemptions when determinations are made. 15%</div><div></div><div><br>
Community Engagement and Outreach: Acts as lead community engagement and outreach specialist for Child Care Regulation educating families and communities on the rules related to child care and benefits of choosing regulated child care, empowering families to choose regulated child care, and expanding the child care care community to support capacity building. Plan, prepare and present in-person and virtual presentations and trainings targeting communities, families, child and health advocates and other key stakeholders. Build collaborative relationships with internal and external partners to support outreach efforts. 15%</div><div></div><div><br>
Enforcement Actions: Identifies and initiates enforcement action recommendations for high risk operations and operations failing to cooperate or meet compliance. Gathers evidence and documentation to support enforcement recommendations. Consults with the legal team and provides supporting legal documentation when necessary to prepare for hearings and legal actions. Testifies in court proceedings related to enforcement recommendations. 5%</div><div></div><div><br>
Continuing Education: Maintains continuing education and current knowledge of child development, investigation and regulatory practices, health and safety, applicable laws and rules, and regulated fields to support the mission of Child Care Regulation. 5%</div><div></div><div><br>
Other Duties as Assigned: Conducts other duties as assigned to maintain unit and UOU operations. Make recommendations for policy updates to support investigative and exemption tasks. 5%</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of Texas laws and regulation.
</div><div>Skill in effective verbal and written communication.
</div><div>Skill in establishing and maintaining effective working relationships.
</div><div>Skill in applying emotional intelligence to all situations.
</div><div>Skill in establishing and building rapport.</div><div>
Skill in presenting, both in-person and virtually.</div><div>
Ability to critically think and identify risk and mitigation measures.
</div><div>Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships.</div><div><br>
</div><div>Ability to de-escalate situations with tact and diplomacy.
</div><div>Ability to self-start, organize, and manage priorities.
</div><div>Ability to operate basic office equipment including camera/AV equipment.
</div><div>Ability to travel.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
Valid driver&rsquo;s license.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Graduation from an accredited four-year college or university with a degree in Human Development, Early Childhood Development, Social Services, Education, Criminal Justice, Psychology, Public Health, Family Studies or other closely related field or experience that is equivalent to a four-year degree. Experience and education may be substituted for one another on a year-to-year basis.</div><div></div><div><br>
Experience in evaluating and analyzing risk to children, preferred.</div><div></div><div><br>
Experience in participating in, leading or coordinating community engagement activities, preferred.</div><div><b><br>
</b></div><div><b>Additional Information:</b></div><div></div><div><br>
Attends work regularly in accordance with agency leave policy.</div><div><br>
</div><div>Work hours must be flexible and are not considered 8:00-5:00. Occasional work during the evening and weekends may be required.<br>
</div><div></div><div>This position will be in a mobile unit which means most of the work will be conducted using mobile technology, such as a tablet and cell phone. Travel may be required outside of headquartered geographical area.</div><div><br>
</div><div>Applicants for positions must have transportation and a valid Texas driver's license with insurance as required by the State of Texas.</div><div></div><div><br>
Applicants for this position who are considered for employment must pass a Background Check, which includes a criminal history check and a review of the Texas Child Abuse and Neglect Registry.</div><div><b><br>
</b></div><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Unregulated Operations Investigator IV

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Receptionist - Switchboard<br>
<b>Job Title: </b>Receptionist I<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Switchboard<br>
<b>Posting Number: </b>19519<br>
<b>Closing Date: </b>08/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Office and Administrative Support<br>
<b>Salary Range: </b>$2,481.75<b> </b>- $3,404.91<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-09<br>
<b>Shift: </b>Evening<br>
<b>Additional Shift: </b>Evenings (Second)<br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 5%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b> San Angelo State Supported Living Center<br>
<b>Job Location City:</b> CARLSBAD<br>
<b>Job Location Address:</b> 11640 US HWY 87 N<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0100,0111,0170,3372,15P,3F5X1,42A,56M,741X,8A200,PERS,RP,SN,YN,YNS</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.</div><div><br>
</div><div>The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers</div><div></div><div><br>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</div><div></div><div><br>
The Receptionist I performs routine (journey-level). Work involves limited latitude for the use of initiative and
</div><div>independent judgment in carrying out administrative phases of the work, such as answering phones, preparing
</div><div>visitor logs and reports, reviewing mail, providing information and instructions to personnel, and visitors. This
</div><div>position exercises vigilance in maintaining confidential patient census information, requires tact in receiving
</div><div>visitors, exercises initiative and good judgment in resolving visitor questions and providing maps. Accurately
</div><div>takes messages and transfers callers to appropriate personnel.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.</div><div></div><div><br>
Provides prompt and professional telephone support by greeting callers, addressing general inquiries, and accurately routing calls to the appropriate staff to ensure effective communication and service delivery. Takes and relays messages, while coordinating and scheduling appointments to ensure organized and timely operations.</div><div><br>
</div><div>Ensures accurate documentation by maintaining detailed phone and visitor logs, supporting efficient tracking, reporting, and security procedures.</div><div><br>
</div><div>Provides guidance to callers and visitors by identifying and referring them to relevant services or resources available through other agencies or organizations, ensuring they receive accurate and timely assistance.
</div><div></div><div>Welcomes visitors with a friendly and professional demeanor, ensures proper check-in procedures, and promptly notifies appropriate staff of visitors&rsquo; arrival. Assists visitors by distributing required forms and information. Forwards completed forms to the relevant staff to support efficient workflow and communication.
</div><div></div><div>Maintains a clean, organized, and welcoming front desk and lobby area, ensuring it is stocked with necessary materials, creating a professional and welcoming environment for visitors and staff. Notifies security of any suspicious activity or unruly visitors. Assists in safeguarding documents in receptionist care and control and abiding by all federal and state privacy laws, state hospital policies in the course of duties.</div><div></div><div><br>
Performs other duties as assigned by supervisor.</div><div></div><div><br>
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of modern phone equipment to include voice over Internet protocol and pbx equipment.</div><p>
Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite.
</p><p>Skill in organizing documents, electronically and hard copy.</p><p>
Skill in managing multiple priorities.
</p><p>Ability to establish and maintain effective working relationships with customers, staff, peers, management and external contacts
</p><div>Ability to communicate effectively orally and in writing.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
None</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Education equivalent to a high school degree</div><div></div><div><br>
OR</div><div></div><div><br>
At least one year of paid work experience in a receptionist or clerical position</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).</div><div></div><div><br>
Males between the ages of 18 &ndash; 25 must be registered with the Selective Service.</div><div></div><div><br>
All State Supported Living Center Employees are subject to Random Drug Testing.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.</div>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Receptionist - Switchboard

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Financial Examiner IV<br>
<b>Job Title: </b>Financial Examiner IV<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>HHSC &amp; HHS Rate Analysis LTC<br>
<b>Posting Number: </b>19544<br>
<b>Closing Date: </b>08/29/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Business and Financial Operations<br>
<b>Salary Range: </b>$5,098.66<b> </b>- $7,321.02<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-23<br>
<b>Shift: </b>Day<br>
<b>Additional Shift:</b><br>
<b>Telework: </b>Eligible for Telework<br>
<b>Travel: </b>Up to 5%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Exempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> AUSTIN<br>
<b>Job Location Address:</b> 4601 W GUADALUPE ST<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 3451,3404,3408,8844,36A,70C,36B,65FX,65WX,6F0X1,F&amp;S,FIN10</p><br>
<p><b>
Brief Job Description:</b></p><p>
The Financial Examiner IV position serves an integral function within the Provider Finance Department (PFD) by performing highly-complex (senior-level) financial examinations of Medicaid and non-Medicaid cost reports. The examinations are conducted to ensure the accuracy and reasonableness of cost and statistical data that is utilized to support established reimbursement rate methodologies and cost determination for certain Medicaid and non-Medicaid services.</p><p>
As a team member of the PFD Cost Report Review Unit (CRRU), the Financial Examiner IV position conducts financial examinations of cost reports in accordance with the Texas Administrative Code, program specific cost report instructions, generally accepted accounting principles (GAAP), which are those principles approved by the American Institute of Certified Public Accountants (AICPA), and state and federal regulations.</p><p>
Financial examination includes reviewing certain Medicaid and non-Medicaid contracted providers&rsquo; submitted cost reports and supporting documentation, which may include the contracted providers&rsquo; trial balance, general ledger, allocation worksheets, payroll, and billing reports. The Financial examiner may contact the contracted provider to request clarification and additional information/supporting documentation, as applicable. The examination process involves the following activities: planning, scheduling, coordinating, conducting, and reporting results of the cost report examination. Work is performed with limited supervision and considerable latitude for the use of initiative and independent judgment.</p><p><b>
Essential Job Functions (EJFs):</b></p><p>
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.</p><p>
1. EJF: Performs complex financial examinations of Medicaid and Non-Medicaid costs and compliance reports submitted by contracted providers, to include financial data, statistical data, and supporting documentation. Financial examinations are completed in accordance with department policies and procedures and within assigned timeframes. (55%)</p><p>
2. EJF: Manages workload by planning and organizing to ensure that the required number of financial examinations are completed within PFD established deadlines. (25%)</p><p>
3. EJF: Communicates contracted providers, financial contacts, and/or cost report preparers to request clarifying information or supporting documentation related to highly complex financial and statistical data. Communicate with agency staff or others on the examination process. Prepares and issues reports, correspondence, and deliverables in a timely and accurate manner in accordance with required professional standards. (15%)</p><p>
4. EJF: Completes additional or special projects as assigned by the Manager or Director. (5%)</p><p><b>
Knowledge, Skills and Abilities (KSAs):</b></p><p><b>
Knowledge of:</b></p><ul><li>
Government Auditing Standards (as applicable), Generally Accepted Accounting Principles.</li><li>
Texas Administrative Code and applicable rules and regulations.</li><li>
Office management practices, administrative procedures, accounting methods, and accounting systems.</li><li>
HHSC programs, services, and procedures.</li></ul><p><b>
Skill in:</b></p><ul><li>
Critical thinking, gathering, analyzing, and making accurate decisions about information.</li><li>
Numerical, verbal, and written communication, and research.</li><li>
MS Office applications; intermediate to advanced skill level with Microsoft Excel.</li></ul><p><b>
Ability to:</b></p><ul><li>
Conduct financial examinations of cost reports, set priorities, plan, organize, and coordinate work activities.</li><li>
Maintain effective working relationships with others (teamwork).</li><li>
Analyze financial records and billing reports to identify problems.</li><li>
Learn and work on multiple complex projects in a chain, understand cost allocation methods, and application of allocation ratios to different programs.</li><li>
Interpret and/or implement policies and procedures.</li><li>
Manage multiple projects effectively and to produce quality work to meet deadlines.</li><li>
Concentrate for extended time periods on detailed documents or projects.</li></ul><p><b>
Registrations, Licensure Requirements or Certifications:</b></p><p>
Candidates certified as a CPA, CIA, CGAP, CIGA, CFE, and/or CISA are preferred.</p><p><b>
Initial Screening Criteria:</b></p><p>
1) Graduation from an accredited four-year college or university with major course work in accounting, business administration, finance, economics, or a related field is preferred. Relevant accounting or audit experience may be substituted for education on a year-to-year basis.</p><p>
2) Minimum of 4 years of experience in financial examinations, financial operations, financial analysis, data analysis, budgeting, accounting, bookkeeping, auditing, Medicaid reimbursement, and/or cost reporting experience.</p><p><b>
Additional Information:</b></p><p>
This position will be required to work in office twice a week at the North Austin Complex.
</p><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Financial Examiner IV

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Custodian II<br>
<b>Job Title: </b>Custodian II<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Housekeeping Services<br>
<b>Posting Number: </b>19565<br>
<b>Closing Date: </b>08/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Building and Grounds Cleaning and Maintenance<br>
<b>Salary Range: </b>$2,694.70<b> </b>- $3,269.08<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-08<br>
<b>Shift: </b>Day<br>
<b>Additional Shift: </b>Days (First)<br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 5%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b> Brenham State Supported Living Center<br>
<b>Job Location City:</b> BRENHAM<br>
<b>Job Location Address:</b> 4001 S HWY 36<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 8000,8911,BM,SN</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.</div><div><br>
</div><div>The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers</div><div></div><div><br>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</div><div></div><div><br>
Performs moderately complex custodial work for assigned locations including office buildings, premises and/or resident living units. Cleans, dusts, disinfects, and sanitizes to maintain a safe and healthy environment. Operates floor maintenance equipment such as strippers, buffers, vacuums and extractors. Requests and restocks supplies as necessary. Assists in conducting inspections of buildings and equipment for cleanliness and needed repairs. Assists in performing minor building and equipment repairs and installations. Trains other custodians as needed. Accountable for maintaining assigned custodial equipment in good working order. Maintains outside areas around building, clears trash and debris. Performs related work as assigned including assuming the duties of other custodians as needed. Works under general supervision with moderate latitude for the use of initiative and independent judgment.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.</div><div></div><div><br>
Performs custodial functions timely and with high quality including sweeping, mopping, dusting and cleaning windows and light fixtures. Ensures proper sanitization and disinfection in accordance with training received.</div><div></div><div><br>
Cleans and maintains floor care, restroom care, bedroom care, nurses&rsquo; station and isolation areas in accordance with established procedures and safety measures.</div><div></div><div><br>
Maintains and cleans the interior and exterior of assigned buildings. Reports needed repairs. Empties trash. Replenishes supplies as needed.</div><div></div><div><br>
Trains and coaches other custodians as needed, and provides documentation of any training conducted.</div><div><br>
</div><div>Inspects assigned buildings and areas for cleanliness, completed work and needed minor repairs, and performs minor maintenance.</div><div></div><div><br>
Completes documentation in an accurate and timely manner. Protects confidential information. Maintains inventory and equipment records.</div><div></div><div><br>
Helps residents maintain optimal health and provides a safe environment for self, persons served and others.</div><div>
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of cleaning methods, standards, and sanitation regulations.</div><div></div><div><br>
Knowledge of infection control principles and methods.</div><div></div><div><br>
Knowledge of inventory control principles and methods.</div><div></div><div><br>
Skill in use of custodial equipment, materials and the safe handling chemicals.</div><div></div><div><br>
Skill in use and maintenance of building maintenance tools and equipment.</div><div></div><div><br>
Ability to follow written and oral instructions.</div><div></div><div><br>
Ability to train others.</div><div></div><div><br>
Ability to supervise the work of others.</div><div></div><div><br>
Ability to lift 50 pounds.</div><div><br>
</div><div>Ability to stand/walk on hard floors for extended period.</div><div></div><div><br>
Ability to work harmoniously and productively with co-workers and residents.</div><div></div><div><br>
Ability to work irregular hours.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
One of the following is required:</div><div></div><ul><li><br>
Graduation from a standard senior high school or equivalent;</li></ul><div></div><ul><li><br>
Paid work experience in any field; or</li></ul><div></div><ul><li><br>
Unpaid housekeeping/custodial service experience.</li></ul><div></div><div><br>
Preferred:</div><div></div><div><br>
Six months of experience in custodial or environmental services work in a nursing home, hospital, residential facility, hotel or other similar residential equivalent.</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).</div><div></div><div><br>
Males between the ages of 18 &ndash; 25 must be registered with the Selective Service.</div><div></div><div><br>
All State Supported Living Center Employees are subject to Random Drug Testing.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.</div>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Custodian II

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Administrative Assistant<br>
<b>Job Title: </b>Administrative Asst III<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Incident Management<br>
<b>Posting Number: </b>19522<br>
<b>Closing Date: </b>10/28/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Healthcare Support<br>
<b>Salary Range: </b>$2,953.25<b> </b>- $4,365.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-13<br>
<b>Shift: </b>Day<br>
<b>Additional Shift: </b>Days (First)<br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 5%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b> Richmond State Supported Living Center<br>
<b>Job Location City:</b> RICHMOND<br>
<b>Job Location Address:</b> 2100 PRESTON<br>
<b>Other Locations:</b> Richmond<br>
<b>MOS Codes:</b> 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN<br>
YN,YNS</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.</div><div><br>
</div><div>The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers</div><div></div><div><br>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</div><div></div><div><br>
The Incident Management Department Administrative Assistant shall be appointed by and serve under the direct supervision of the Incident Management Coordinator. The IM Admin will perform assigned organizational support, computer, and clerical duties to ensure the division is operated in an efficient, economical and timely manner. The IM admin assistant will support departmental investigators with gathering information, serve as back up for IMRT minute taker and perform other duties as assigned.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.</div><div></div><div><br>
Provides technical support, including:</div><div></div><div><br>
Performs assigned clerical duties for the Incident Management Coordinator, including:</div><div>
Type correspondence and distribute as directed.</div><div>
Enter and track department data in logs using Microsoft programs (Word, Excel, etc.).</div><div>
Ability to create tracking logs using complex formulas to accurately maintain necessary data.</div><div>
Take minutes of meetings, including IM department directors&rsquo; meetings, IMRT meetings, Critical Incident Team meetings and other divisional meetings and distribute in a timely manner.</div><div>
Photocopying, sorting, scanning, and distributing documents as required on a daily basis.</div><div>
Completing departmental work orders and property management.</div><div>
Ensuring telephone services for the Division.</div><div></div><div><br>
Must be able to pass an extensive criminal background and credit history check to obtain access to the National CANRS system for data entry/retrieval.</div><div></div><div><br>
Serves as a resource person for computer questions/applications within the Departments supervised by the Incident Management Coordinator, in-services staff as needed and provides follow-up to problems and questions.</div><div></div><div><br>
Completes required documents for department expenditures, oversees all travel arrangements for departmental staff, and ensures building compliance with Life Safety Code regulations.</div><div></div><div><br>
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><br>
Experience completing clerical duties in an Incident Management or similar setting and/or familiarity with ICF/IID rules and regulations preferred.</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Training in the use of office machines, including computers, calculator, transcription machine and copy machine.</div><div>
Ability to type at least 50 words per minute accurately.</div><div>
Working knowledge of Business English, spelling, punctuation and arithmetic.</div><div>
Proven ability to communicate verbally and in writing in a clear and concise manner.</div><div>
Ability to enter data into the computer using the appropriate software, including Microsoft Word, Excel, Access, Power Point, other related Office components and assist with creating and implementing Access databases and EXCEL spreadsheets for data collection in various facility departments.</div><div>
Knowledge of ICF-MR survey methods.</div><div>
Ability to compose letters and memorandums.</div><div>
Proven ability to deal with the public in a pleasant and effective manner and work harmoniously with coworkers.</div><div>
Proven ability to demonstrate flexibility and willingness to accept additional responsibility as the need arises.</div><div>
Physical ability to be mobile and travel to assigned locations.</div><div>
Physical ability to read a large amount of information in a timely manner.</div><div>
Ability to make sound judgmental decisions and apply knowledge of departmental rules in a fast paced and often stressful environment.</div><div>
Ability to work under pressure of deadlines, including working beyond regularly scheduled hours and frequently with little to no oversight.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
None</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Graduation from an accredited high school or GED, plus two (2) years of work experience in a field related to the duties of the position. One (1) year (30 semester hours) of accredited college work in a related field may substitute for the required work experience on a year for year basis.</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).</div><div></div><div><br>
Males between the ages of 18 &ndash; 25 must be registered with the Selective Service.</div><div></div><div><br>
All State Supported Living Center Employees are subject to Random Drug Testing.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.</div>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Administrative Assistant

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Executive Assistant II<br>
<b>Job Title: </b>Executive Assistant II<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Purchasing - Consolidated 2<br>
<b>Posting Number: </b>19231<br>
<b>Closing Date: </b>08/12/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Business and Financial Operations<br>
<b>Salary Range: </b>$4,020.33<b> </b>- $5,416.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-19<br>
<b>Shift: </b>Day<br>
<b>Additional Shift: </b>Days (First)<br>
<b>Telework:</b><br>
<b>Travel:</b><br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b>
<br>
<b>Job Location City:</b> AUSTIN<br>
<b>Job Location Address:</b> 1100 W 49TH ST (DHSB)<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0100,0111,0170,3372,3381,4430,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN,YN<br>
YNS</p><br>
<div><b>
Job Description:</b></div><div></div><div><br>
Procurement &amp; Contracting Services is looking to hire an Executive Assistant II.</div><div><br>
</div><div>Executive Assistant II performs complex professional assistance work for multiple executives of the Procurement and Contracting Services division at the Texas Health and Human Services Commission. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Provides technical guidance on administrative matters to the Deputy Associate Commissioners, Directors, managers and office staff.</div><div><br>
</div><div>Work involves planning, directing, and coordinating administrative operations, developing, reviewing, and communicating administrative policies, procedures, standards, and methods. Plans and prepares division reports and coordinates calendars, meetings, and calls. Prepares agendas for meetings and documents action items. Assists with purchasing activities on behalf of the division and tracks requisitions to facilitate timely acquisition of goods and services.</div><div><br>
</div><div>Assigns, tracks, and coordinates administrative assignments and activities on behalf of executive management. Communicates with various levels of staff and routinely deals with executive leadership needs. Provides backup to the reception area.</div><div><br>
</div><div><b>Essential Job Functions:</b></div><div><br>
</div><div>Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
</div><div>20% Scheduling: This position manages multiple calendars for PCS executive management, including:</div><ul><li>
coordinating and scheduling appointments and meetings;</li><li>
coordinating and preparing agendas, meeting notes or minutes, and documenting action items;</li><li>
coordinating assigned projects and deadlines and communicating to respective management and/or staff to ensure completion;</li><li>
organizing and scheduling team training and engagement activities;</li><li>
assisting with scheduling interviews, contacting applicants, providing job posting/description, and confirming interviews; and</li><li>
reserving conference/training rooms for associated activities.</li></ul><div><br>
</div><div>20% Purchasing Activities: Assists in the coordination and acquisition of goods and services for the division, to include:</div><ul><li>
researching goods and services utilizing procurement policies and processes;</li><li>
submitting complete and accurate requisitions and supporting documentation;
</li><li>utilizing agency procurement and contracting systems (CAPPS and SCOR) to provide status updates and retrieve contract documentation;</li><li>
ensuring timely and accurate receipt of goods and services and completion of required receiving documentation; and</li><li>
completing the division&rsquo;s requisitions tracking worksheet to ensure payment and completion of acquisition.</li></ul><div><br>
</div><div>15% Policies and Procedures: Assists in the creation and maintenance of the division policies and procedures, to include:</div><ul><li>
formulating new or updating existing administrative policies, procedures, forms, and templates for continuous improvement; and</li><li>
ensuring communication to PCS staff.</li></ul><div><br>
</div><div>15% Reporting: This position assists executive management with internal and external reporting, to include:</div><ul><li>
identifying and maintaining weekly, monthly, quarterly, or annual reporting of program and/or team activities and assignments;</li><li>
requesting and compiling team updates from management staff; and</li><li>
ensuring reporting to executive management and/or external entity.</li></ul><div><br>
</div><div>10% Travel: Coordinates travel activities on behalf of the division and tracks expenditures, to include:</div><ul><li>
coordinating itineraries with management or staff member;</li><li>
assisting with or completing travel arrangements utilizing agency travel policies and processes;</li><li>
assisting with travel reimbursements, if applicable; and</li><li>
completing the division&rsquo;s travel expense tracking worksheet.</li></ul><div><br>
</div><div>10% Customer Service: Provides customer service excellence in alignment with the PCS Customer Service Principles, to include:</div><div>
Actively demonstrating the eight core pillars of customer service: be responsive; set clear and realistic expectations; be transparent; be courteous; be consistent; be resourceful; embrace complaints; and be intentional about continuous improvement.</div><div><br>
</div><div>10% Other Duties As Assigned: Assists with additional duties to include, but not limited to:</div><div>
ensuring records management processes are adhered to;</div><div>
serving as backup to the division receptionist, including handling incoming/outgoing mail and bids, and greeting customers and guests;</div><div>
actively participating and/or serving in a supporting role to meet the agency's obligations for emergency or disaster response; and</div><div>
completing other duties as assigned.</div><div><br>
</div><div><b>Registrations, Licensure Requirements or Certifications:</b></div><div><br>
</div><div>N/A</div><div><br>
</div><div><b>Knowledge Skills Abilities:</b></div><div><br>
</div><div>Knowledge of business administration practices and procedures.</div><div>
Knowledge of applicable HHSC rules, regulations, and policies.</div><div>
Skill in the use of computers and Microsoft Office Suite or equivalent, to include Word, Excel, and/or presentation software programs.</div><div>
Ability to manage high-level administrative issues; to analyze and solve work-related problems; make informed decisions; and to communicate solutions effectively.</div><div>
Ability to prepare concise reports, summaries, documents, and other publications.</div><div>
Ability to organize and prioritize assignments; develop work plans; coordinate administrative assignments; and adhere to strict deadlines.</div><div>
Ability to build effective working relationships; provide guidance to others; to coordinate with other staff, departments, executive leadership, officials, agencies, organizations, and the public.</div><div>
Ability to communicate effectively both verbally and in writing.</div><div>
Ability to maintain sensitive and/or confidential information.</div><div>
Ability to take initiative.</div><div>
Ability to interpret policies and procedures and to come to reasonable conclusions.</div><div>
Ability to work independently with minimal supervision.</div><div>
Ability to utilize agency financial and contracting systems effectively.</div><div>
Ability to accurately type a minimum of 50 words per minute.</div><div>
Must be detail oriented.</div><div>
Must be able to work in a fast-paced environment with competing priorities.</div><div>
Must provide customer service excellence.</div><div></div><div><br>
</div><div><b>Initial Screening Criteria:</b></div><div><br>
</div><div>Four years' experience providing professional administrative assistance. Two years&rsquo; experience providing professional administrative assistance to senior or executive staff, preferred.</div><div></div><div><br>
Graduation from an accredited college or university with major coursework in a field related to program area is preferred.</div><div></div><div><b><br>
Additional Information:</b></div><div><br>
</div><div>N/A
</div><p>Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Executive Assistant II

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Case Manager IV<br>
<b>Job Title: </b>Case Manager IV<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>PsychSecurity Direct Care<br>
<b>Posting Number: </b>19493<br>
<b>Closing Date: </b>08/12/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Healthcare Practitioners and Technical<br>
<b>Salary Range: </b>$4,020.33<b> </b>- $6,335.66<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-B-19<br>
<b>Shift: </b>Day<br>
<b>Additional Shift: </b>Days (First)<br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 5%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b> Kerrville State Hospital<br>
<b>Job Location City:</b> KERRVILLE<br>
<b>Job Location Address:</b> 721 THOMPSON DR<br>
<b>Other Locations:</b> Kerrville<br>
<b>MOS Codes:</b> 0149,5832,230X,42SX,4C0X1,68X,73A,HM</p><br>
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Brief Job Description:</b></div><div></div><div><br>
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people&rsquo;s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.</div><div></div><div><br>
The Case Manager IV performs advanced (senior level) case management work. The Case Manager IV includes the patient, family, legally authorized representative, and Local Mental Health Authority (LMHA) in all phases of assessment, intervention, planning and discharge. Work includes collecting social assessment information, planning recovery team interventions to aid patients in achieving their recovery goals, patient advocacy, provision of group and individual interventions related to discharge planning, social education and skill development. The Case Manager IV assists other Case Managers in the completion of their job functions as needed and participates in Social Service department quality improvement and utilization management activities as assigned. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgement.</div><div></div><div><br>
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><br>
This position may also be eligible to earn additional pay for work performed on maximum security locations.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.</div><div></div><div><br>
Collects social assessment information for the licensed social worker by interviewing with patients, family, legally authorized representatives (LAR), and Local Mental Health Authorities to determine what is important to the patient and gather background information needed to assess the individual&rsquo;s support systems and identify the individual&rsquo;s psychosocial and discharge planning needs.</div><div></div><div><br>
Based upon the Social Assessment of the patient, the Case Manager IV oversees the creation and development of individualized goals and objectives on patients&rsquo; individualized recovery plan; ensures individuals active involvement in development through 1:1 meeting with patients, family contact, and input from the Local Mental Health Authority. Goals must reflect the individuals&rsquo; stated life goal and objectives must be measurable and written in active voice.</div><div></div><div><br>
Serves as an advocate for individual rights by providing assistance to individuals, family, and LARs regarding rights of individuals receiving inpatient services in state hospitals, advance directives, voting, Medicare rights, privacy rights, and other rights in accordance with state and federal laws and regulations and state and center policies. Provision of this information is documented on admission and annually thereafter at a minimum.</div><div></div><div><br>
Ensures that individuals&rsquo; families and/or LARs are involved in recovery activities, informed of changes to the recovery plan, restraint or seclusion events, serious injuries, illnesses, rights restrictions, and other significant events in the individuals&rsquo; treatment. The Case Manager IV aids the family in making reservations at the Family House for overnight stays, educates families on mental illness, and provides information on hospital rules. First family contact is made within two business days of admission or signed patient authorization and contacts are continued at a minimum of monthly. Family calls are returned promptly.</div><div></div><div><br>
Meets with patients individually or in groups as indicated on the patient recovery plan; interventions are provided at the intervals prescribed by the recovery plan; documentation is completed weekly and reflects the individuals&rsquo; response to the intervention; interventions are individualized to the patient, but examples of interventions include discharge planning and education on social skills, community readiness, relationships, trial competency, or mental health skills.</div><div></div><div><br>
Works closely with the patient, family, LAR, Local Mental Health Authority, physician, and other recovery team members to develop a discharge plan to ensure continuity of care between hospital and placement. The patient, family, and LAR are educated on discharge options and preparation. The Case Manager IV begins discharge planning upon admission, and the status of the plan is documented weekly for the first 8 weeks of hospitalization and monthly thereafter. The final discharge plan includes a plan for the safe transportation of the patient to the discharge destination and provision of records to the next provider.</div><div></div><div><br>
Assists Case Managers IIs in completion of job functions as needed; provides training to new Case Manager IIs, and in-service training in relevant subject matter to all Case Manager IIs quarterly. Participates in quality assurance activities by completing assigned chart reviews in a timely manner, thoroughly documents reason for &ldquo;No&rdquo; answers; the Case Manager IV is expected to score within the margin of error as calculated by the right answer algorithm.</div><div></div><div><br>
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of community resources and/or how to obtain information regarding those resources.</div><div></div><div><br>
Knowledge of case management principles, objectives, standards, and methods</div><div></div><div><br>
Knowledge of program's policies and procedures.</div><div></div><div><br>
Knowledge of the differences between civil and forensic commitments</div><div></div><div><br>
Knowledge of competency restoration requirements, Not Guilty by Reason of Insanity (NGRI) process and discharge requirements</div><div>
Skills in the use of computers and applicable software</div><div></div><div><br>
Ability to communicate effectively both orally and in writing.</div><div></div><div><br>
Ability to collect and analyze program data for the purpose of quality and outcome monitoring.</div><div></div><div><br>
Ability to assess patient needs and to coordinate patient services.</div><div></div><div><br>
Ability to monitor program effectiveness.</div><div></div><div><br>
Ability to plan, assign and/or supervise the work of others.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
None</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Bachelor&rsquo;s degree and a minimum of six months case management or social services work experience required.</div><div></div><div><br>
OR</div><div></div><div><br>
Associate degree and a minimum of twenty-four months experience case management or social services work required.</div><div></div><div><br>
OR</div><div></div><div><br>
No degree and a minimum of forty-eight months experience in case management or social services work required.</div><div>
AND</div><div></div><div><br>
Four (4) years of experience in case management or social services work</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco and Terrell Center for Youth applicants must be 21 years of age.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.</div><div></div><div><br>
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.</div><br>
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<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Case Manager IV

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