Qureos Mentor

Texas Oncology

Texas Oncology is dedicated to providing high-quality, evidence-based cancer care tailored to each patient's needs. With a team of compassionate oncologists and healthcare professionals, they offer comprehensive treatment options, including chemotherapy, radiation, and participation in clinical trials. Their mission is to support patients throughout their cancer journey, ensuring access to advanced therapies and specialized care across more than 250 locations in Texas.

<div>Overview:<div></div><div><b><br>
Texas Oncology</b> is looking for a <b>Vice President of Operations </b>to join our team to support our south region.</div><p></p><p><br>
This is a remote position, Texas residency is required.</p><p></p><p><b><br>
Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today - at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</p><p><b>
 </b><b>Why work for us?</b></p><div>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</div><div></div><div><b><br>
Join a Team That Invests in Your Future</b></div><div>
At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That&rsquo;s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.</div><div><b>
What is the Long-Term Incentive Plan (LTIP)?</b></div><div>
Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.</div><div></div><div><b><br>
Summary</b></div><div>
The Vice President of Operations provides strategic leadership and oversight for organizational operations, ensuring alignment with company objectives and compliance with applicable laws and regulations. This role is responsible for developing and executing short- and long-term plans, driving operational efficiency, and supporting sustainable growth.</div>
Responsibilities:
<div><b>
Essential Duties and Responsibilities:</b></div><ul><li>
Direct the development and implementation of strategic plans and budgets based on organizational goals.</li><li>
Establish and maintain policies, procedures, and objectives, ensuring compliance and timely updates.</li><li>
Monitor business conditions and advise senior leadership on operational matters.</li><li>
Ensure adherence to legal requirements and government reporting regulations.</li><li>
Oversee employee evaluation processes, including performance reviews, merit increases, promotions, and disciplinary actions.</li><li>
Monitor and communicate organizational progress through analysis and reporting.</li><li>
Lead business development initiatives, including market assessments and expansion planning.</li><li>
Manage contract administration, quality assurance, utilization review, and ROI analysis.</li><li>
Develop and implement expense control programs.</li><li>
Oversee pricing strategies and financial modeling for competitive positioning.</li><li>
Maintain responsibility for margin analysis and unique billing arrangements.</li><li>
Foster strong relationships with internal stakeholders and ensure alignment of strategic plans.</li></ul>
Qualifications:
<div><b>
Minimum Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree in Business, Finance, Accounting, or related field (Master&rsquo;s degree preferred).</li><li>
Typically requires thirteen years of professional experience and ten years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience).</li></ul><div><b>
Skills and Abilities:</b></div><ul><li>
Organizational Planning: Ability to align departments and teams for optimal productivity.</li><li>
Leadership &amp; Team Building: Motivates and empowers teams; fosters collaboration.</li><li>
Negotiation &amp; Conflict Resolution: Skilled in resolving disputes and securing favorable outcomes.</li><li>
Change Management: Drives innovation and adapts to evolving business needs.</li><li>
Communication: Strong written and verbal communication skills; builds effective relationships.</li><li>
Time Management: Prioritizes tasks efficiently and manages multiple responsibilities.</li><li>
Strategic Agility: Anticipates trends and develops forward-thinking strategies.</li></ul><div><b>
Physical Demands:</b></div><ul><li>
Regular sitting, occasional standing and walking; ability to lift up to 40 pounds.</li><li>
Requires normal vision and hearing.</li></ul><div><b>
Work Environment:</b></div><ul><li>
Office-based role with frequent interaction across teams.</li><li>
Travel may be required up to 40% of the time.</li></ul></div>

Vice President of Operations - South Texas

<div>Overview:<div></div><div><b><br>
The US Oncology Network</b> is looking for a <b>Revenue Cycle Supervisor</b> to join our team at <b>Texas Oncology</b>. This full-time position will support the <b>Revenue Cycle Surgery Department</b> at our 3001 E. President George Bush Highway Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday, 8:00a - 5:00p.</div><div></div><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div></div><div><b><br>
The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><p></p><p><b><br>
What does the position do?</b></p><p>
Supervises the day to day revenue cycle operations in order to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aide, and guarantors. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.</p>
Responsibilities:
<p><b>
The essential duties and responsibilities:</b></p><ul><li>
Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.</li><li>
Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staffs work to ensure compliance.</li><li>
Monthly, prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staffs annual objectives.</li><li>
Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability.</li><li>
Develops, implements, and maintains the Practice's revenue cycle training materials. Conducts training of SOPs, systems, metrics, government regulations, and etc.</li><li>
Responsible for the overall coordination of front office duties to include scheduling, check-in, and co-pay/co-insurance collection.</li><li>
Attracts high caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice's and US Oncology policies.</li><li>
Other duties as requested or assigned.</li></ul>
Qualifications:
<p><b>
The ideal candidate for the position will have the following background and experience:
</b></p><ul><li>Associates degree in Finance, Business or equivalent OR four years revenue cycle experience required.</li><li>
At least four (4) years of medical revenue cycle work experience required with a consistent track record of achieving metrics.
</li><li>Two years experience managing, delegating, and following up on work priorities of others is strongly desired.
</li><li>Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc).
</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).</li></ul><p></p><p><b><br>
Physical Demands:
</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.</p><p><b><br>
</b></p><p><b>Work Environment:
</b></p><p>The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.</p></div>

Supervisor, Revenue Cycle

<div>Overview:<p></p><div><b><br>
The US Oncology Network</b> is looking for a <b>Contact Center Staffing Analyst</b> to join our team at <b>Texas Oncology</b>. This full-time position will support All of Texas. This is a remote position, but you must reside in the state of Texas. Occasionally required to be onsite for training/meetings.</div><div></div><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div></div><div><b><br>
The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><div></div><div><b><br>
Why work for us?</b></div><div>
One reason to join our team is because we offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a 401-k plan that comes with a company match, a Wellness program that rewards you just for tracking your steps, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</div><div></div><div><b><i><br>
What does the Contact Center Staffing Analyst do?</i></b>
</div><div>The Contact Center Staffing Analyst provides workforce intra-day support, analytics, reporting, and other scheduling support to the Contact Center Operations organization. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Buisness Standards.</div>
Responsibilities:
<div><b>
KEY RESPONSIBILITIES</b></div><ul><li><div>
Actively monitor intra-day queue activity for agent availability, contact load, and agent skill balance. Coordinate with contact center business leaders to adjust staff work and other assignments as necessary.</div></li><li><div>
Generate routine contact center performance reports; provide contextual information and analysis in support of quantitative results.</div></li><li><div>
Utilize enterprise workforce management software tools to create work schedules for assigned work group.</div></li></ul><ul><li><div>
Enter real-time exceptions into workforce management tracking system (absence, tardiness, trainings, meetings, etc.)</div></li><li><div>
Coordinate with other departments to manage and ensure required non-phone activities are properly prioritized within acceptable time frames.</div></li><li><div>
Identify changes in contact volume and reallocate resources when workload requires, recommend real-time change and identify efficiency opportunities.</div></li><li><div>
Assist with entering agents into workforce management system with on boarding and off boarding.</div></li><li><div>
Add or remove skills as needed in some circumstances.</div></li></ul>
Qualifications:
<div><b>
MINIMUM REQUIREMENTS</b></div><ul><li><div>
Bachelor&rsquo;s degree in a related field required (Master&rsquo;s degree preferred).</div></li><li><div>
Four years of overall work experience in a call center workforce management environment.</div></li></ul><div><b>
SPECIALIZED KNOWLEDGE &amp; SKILLS</b></div><ul><li>
Previous experience with forecasting, scheduling, real-time adherence and intra-day queue management in a contact center, utilizing enterprise workforce management software (e.g., Aspect, Verint, NiCE, Pipkins, Calabrio).
</li><li>Must be familiar with ACD and/or CRM systems such as Cisco, Avaya, SAP, Salesforce, etc. Intermediate to advanced MS Excel skills required. Experience with office software, such as MS Outlook, MS Word, MS Teams or Skype, etc.
</li><li>Strong verbal and written communication skills required.
</li><li>Solid understanding of contact center metrics, and their dynamics, including service level, handle time, contact volume, force-to-load, etc.</li><li>
Must demonstrate an ability to translate complex mathematical concepts of contact center into understandable, actionable business plans at all levels. Very strong attention to detail required.
</li><li>Must be able to work in a fast-paced, team-oriented environment.</li></ul><div></div><div><b><br>
PHYSICAL DEMANDS</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.</div><div></div><div><b><br>
WORK ENVIRONMENT</b> The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients, and the public.</div></div>

Contact Center Staffing Analyst- Remote

<div>Overview:
<p></p><div><b>
Texas Oncology</b> is looking for a <b>Medical Assistant (MA) </b>to join our team!<b> </b>This full time position will support the Austin Midtown location. <b>This is a full-time Monday-Friday 8:30am-5pm position with no weekends, call, or major holidays.</b></div><div></div><div><br>
This position will be either a level 1, 2 or Sr based on candidate experience.</div><div></div><div><b><br>
Sign On Bonus</b>: This position is offering a <b>Sign On Bonus</b> of <b>$2,500.00</b>!!</div><div></div><div><b><br>
Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today - at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div></div><div><b><br>
Why work for us?</b></div><div>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</div><div></div><div><b><br>
Join a Team That Invests in Your Future</b></div><div>
At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That&rsquo;s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.</div><div></div><div><b><br>
What is the Long-Term Incentive Plan (LTIP)?</b></div><div>
Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.</div><div></div><div><b><br>
What does the Medical Assistant do? (Including but not limited to)</b></div><div>
Under direct supervision, assists physicians and clinicians with patient care duties in a clinical environment. Promotes efficient patient flow and patient care, i.e. exams, and procedures. Performs clinic support tasks including miscellaneous clerical tasks, answering phones, and maintaining physicians schedule. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.</div>
Responsibilities:
<div><b>
The essential duties and responsibilities (including but not limited to):</b></div><ul><li>
Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate.</li><li>
Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes.</li><li>
Obtains all necessary patient records as required by physician prior to treatment or procedures.</li><li>
Prepares and stocks exam/treatment rooms and orders supplies as needed.</li><li>
Assists physicians with exams and procedures as requested.
</li><li>Administers subcutaneous and intramuscular injections, as delegated by RN or physician.
</li><li>Maintains all exam/treatment room disinfection protocols.
</li><li>Answers patient telephone calls for referral to physician or nurse/pharmacist.
</li><li>Phones in prescriptions and makes other patient calls as directed by physicians and RN.
</li><li>Informs physician of patient reschedules and no shows.</li><li>
Performs other administrative duties, i.e. typing, filing faxing, chart preparation, reception, etc, as requested by supervisor or physician.
</li><li>May enter orders under a provider&rsquo;s direction and supervision.</li></ul>
Qualifications:
<div><b>
The ideal candidate for the Medical Assistant position will have the following background and experience:
</b></div><div><b>Level 1</b></div><ul><li>
High school graduate or equivalent.
</li><li>This is an entry level position requiring 0-3 years experience as a medical assistant or nursing assistant.
</li><li>Current BCLS certification required within 3 months of hire.
</li><li>Certified Medical Assistant preferred.</li></ul><div><b>
Level 2</b> (in addition to level 1 requirements)</div><ul><li>
Minimum three years experience as a medical assistant or nursing assistant.</li><li>
Phlebotomy experience preferred.
</li></ul><div><b>Level Sr</b> (in addition to Level 1 and 2 requirements)</div><ul><li>
Minimum five years experience as a medical assistant or nursing assistant in a hospital or clinic setting.
</li><li>Current CPR certification required.</li></ul><div><b>
Physical Demands:</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.</div><div><br>
</div><div><b>Work Environment:</b></div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.</div></div>

Medical Assistant (MA)

<div>Overview:<p></p><div><b><br>
Texas Oncology</b> is looking for a <b>Research Admin Coordinator </b>to join our team!<b> </b>This position will support the <b>Mary Crowley</b> location in<b> Dallas</b>. This position is a Full Time position. Typical hours are Mon-Fri from 7am-6:00pm.</div><p></p><p><b><br>
Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today - at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</p><p></p><p><b><br>
Why work for us?</b></p><p>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</p><div><br>
</div><p><b>What does the Research Admin Coordinator</b><b> do? (Including but not limited to)</b></p><p>
Under minimal supervision, the Research Admin Coordinator performs duties to provide administrative and organization support for the Research office including creating and maintaining correspondence, filing, preparing various reports, and project managment. Coordinates facilities and office management functions including mail, switchboardand payroll. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.</p><br>
<p></p>
Responsibilities:
<div><b>
The essential duties and responsibilities (including but not limited to)</b></div><ul><li>
Interacts with Research Sponsors, sitepersonnel, IRBs (Institutional Review Boards), and other research entities regarding Regulatory and research study-related issues.</li><li>
Coordinates administrative support for the Research Office including switchboard, mailroom and payroll processing.</li><li>
Coordinates facilities needs for the office including furniture/fixtures/equipment, communications systems and space planning. Maintains inventories of office supplies including stationary and forms.</li><li>
Ensures maintenance of office equipment and troubleshoots problems with vendors as needed. Answers telephones, takes accurate messages, and screens and directs calls in a professional manner.</li><li>
Coordinates and schedules meetings and appointments as necessary. Prepares materials needed by the Department for meetings, correspondence, appointments, phone calls etc.</li><li>
Prepares department coorespondence and designs, implements,and updates forms for use within the office by applying knowledge of software applications.</li><li>
Maintains files in an organized and accessible manner including updating informatin, purging files on a regular basis, and creating new filing systems as needed.</li><li>
Maintains department personnel records ina confidential manner in accordance with all company policies and procedures.</li><li>
Coordinates research medical records maintenance and ensures data is handled in accordance with department processes and procedures. Communicates with all levels of management on information relating to projects and other requests.</li><li>
Acts as a liaison between management and other staff. May oversee the daily activities of department administrative support staff.</li><li>
Serves as the primary point of contact for patients and visitors by managing front desk operations, including client check-in and check out processes with accuracy and efficiency.</li><li>
Process clinical trial reimbursements in accordance with study protocols and orgainzational guidelines, ensuring timely and compliant submissions.</li><li>
Provide administrative and operational support for the Patient Billing Reconciliation (PBR) process, including documentation tracking and coordination with internal teams.</li><li>
Maintain and ensure scheduling accuracy, proactively updating calendars to reflect patient visits, research appointments, and provider availability.</li><li>
Triages incoming phone calls, addressing patient inquiries, directing calls appropriately, and escalating urgent matter to the appropriate clinical or research staff.</li><li>
Collaborate with clinical and research teams to support seamless patient flow and enhance overall patient experience.</li><li>
Ensure adherence to compliance standards, confidentiality regulations, and clinical research protocols in all interactions and documentation.</li></ul><br>
<div></div>
Qualifications:
<div><b>
The ideal candidate for the Research Admin Coordinator</b><b> position will have the following background and experience:</b></div><ul><li>
High School Diploma or equivalent required.</li><li>
At least seven years of secretarial and/or office administation experience required.</li><li>
At least one year of medical office experience preferred.</li><li>
Experience in clinical research strongly preferred.</li><li>
Must be proficient in Microsoft Office (Outlook,PowerPoint, Excel, etc.).</li><li>
Must have strong communication and prioritization skills and be very detail oriented.</li></ul><div><b>
Physical Demands:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged sitting, some bending, stooping and stretching. Requires occassional liftinf of up to 40 pounds. Requires ey-hand coordination and manual dexterity sufficient to operatore a keyboard, potocopier, telephone, calculator, and other office equipment. Requires hearing and vision corrected to normal range.</div><div></div><div><b><br>
Work Environment:</b> The work environment characteristics described here are representative of those of an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office environment and involves frequent contact with managment and staff.</div></div><div></div>

Research Admin Coordinator- Mary Crowley

<div>Overview:<p></p><p><b><br>
Texas Oncology</b> is looking for a <b>Phlebotomist </b>to join our team!<b> </b>This position will support the Boerne, Tx location.<b> Hours are 8:30a-5:00p, Monday through Friday.</b></p><p></p><p><b><br>
Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</p><p></p><div><b><br>
Join a Team That Invests in Your Future</b></div><div>
At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That&rsquo;s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.</div><div></div><div><b><br>
What is the Long-Term Incentive Plan (LTIP)?</b></div><div>
Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.</div><p></p><p><b><br>
Why work for us?</b></p><p>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</p><p><br>
</p><p><b>What does the Phlebotomist do? (including but not limited to)</b></p><p>
Under direct supervision, is responsible for the collecting and processing of specimens from patients. Follows quality assurance and safety policies and procedures. Assists with patient flow as needed. Properly identifies patient, draws blood samples and sends to laboratory for analysis. Maintains collection areas and equipment and performs record keeping duties. Works within clearly defined standard operating procedures and/or scientific methods and adheres to quality guidelines.</p>
Responsibilities:
<p><b>
The essential duties and responsibilities (including but not limited to):</b></p><ul><li>
Performs phlebotomy and collects appropriate specimens from patients as ordered. Assures pre-authorizations and completes appropriate consent (ABN) prior to collection of limited coverage tests.</li><li>
Maintains proper documentation as described by the quality assurance program including accessioning logs, equipment records and checklists.</li><li>
Maintains adequate inventory of supplies and ensures that all supplies are viable before using for patient collection.</li><li>
Sends specimens to reference laboratories for any testing not performed in house.</li><li>
Processes incoming orders for lab testing.</li><li>
Processes in-house and in-coming reports.</li><li>
Updates and files all daily paperwork, lab logs and maintenance logs.</li><li>
Properly identifies and bands patients for blood product transfusion. Processes properly labeled specimens according to local bloodbank policy.</li><li>
Operates designated laboratory equipment as directed.</li><li>
Uses equipment effectively, skillfully and efficiently. Maintains equipment and work area as directed.</li><li>
Performs waived lab testing under CLIA guidelines for personnel. Records proper lot numbers of all controls, calibrator, and reagents for waived lab tests.</li><li>
Complies with regulatory agency standards. Adheres to all OSHA compliance laws and Universal Precaution procedures.</li><li>
Properly disposes of hazardous materials.</li><li>
Maintains a clean working environment and restocks the phlebotomy and laboratory area as needed.</li><li>
Maintains confidentially of all information related to patients and medical staff.</li></ul>
Qualifications:
<p><b>
The ideal candidate for the Phlebotomist position will have the following background and experience:</b></p><p></p><p><b><br>
Level 1</b></p><ul><li>
Position is entry level and requires no experience.
</li><li>High school diploma or equivalent is required.
</li><li>Licensure from an accredited school of phlebotomy recommended.
</li><li>Current state licensure if applicable<b>.</b></li></ul><p><b>
Level 2 (in addition to level 1 requirements)</b></p><ul><li>
Position requires three years of experience.</li></ul><p><b>
Level Sr (in addition to level 1 and 2 requirements)</b></p><ul><li>
Position requires five or more years of experience.</li></ul><p><br>
</p><p><b>Physical Demands:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. Physical demands of this job typically require full range of body motion including manual and finger dexterity and eye-hand coordination in operation and manipulation of complex laboratory equipment. Requires sitting/standing for extensive periods of time with the use hands to finger, handle, or feel and arms to reach or carry. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision, color perception and hearing to normal range. Requires legible handwriting.</p><p></p><p><b><br>
Work Environment:</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to blood/body fluids, chemotherapeutic agents, or transmittable infections. Direct contact with corrosive chemicals, infectious agents, handling glassware, and needles.</p></div>

Phlebotomist Sr-Boerne, Tx

<div>Overview:<p></p><div><b><br>
The US Oncology Network </b>is looking for an <b>IT Operations Analyst Summer Intern</b> to support our <b>Richardson, Texas location</b>. This is a full-time summer internship with a schedule of M - F, 8:00am - 5:00pm.</div><div></div><div><br>
Our Information Technology team offers a collaborative, family-first culture with strong mentorship, meaningful project exposure, and the opportunity to build practical skills in end-user support, device deployment, and IT operations. This internship is designed to provide valuable real-world experience for students interested in growing a career in information technology.</div><div></div><div><br>
As a part of <b>The</b> <b>US Oncology Network</b>, <b>Texas Oncology</b> delivers high-quality, evidence-based care to patients close to home. <b>Texas Oncology </b>is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today&mdash;at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve &ldquo;More breakthroughs. More victories.&rdquo; &reg; in their fight against cancer. Today, <b>Texas Oncology</b> treats half of all Texans diagnosed with cancer on an annual basis.</div><div><br>
</div><div><b>The</b> <b>US Oncology Network</b> is one of the nation&rsquo;s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. <b>The</b> <b>US Oncology Network</b> is supported by <b>McKesson </b>Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.</div><div></div><div><b><br>
Why work for us?</b></div><div>
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.</div><div></div><div><b><br>
What does the IT Operations Analyst Summer Intern position do?</b></div><div>
The <b>IT Operations Analyst Summer Intern</b> assists with day-to-day computer support operations, including basic troubleshooting, device setup, equipment preparation, and hardware/software installation. This role supports the IT team by helping answer support requests, document incidents, prepare devices for deployment, and assist with inventory receiving and shipping activities. The intern will gain exposure to end-user support, PC imaging, and IT service processes while learning company standards and best practices. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.</div>
Responsibilities:
<div><b><i>
The essential duties and responsibilities (including, but not limited to):</i></b></div><br>
<div></div><ul><li>
Assist with first-level IT support by answering end-user calls and tickets, troubleshooting and resolving routine issues with computers, printers, copiers, and common software; escalate more complex issues as needed.
</li><li>Provide basic system maintenance support to help optimize PC performance, including disk checks, defragmentation and end-user email assistance.</li><li>
Perform basic troubleshooting for laptops, desktops, monitors, mobile devices, and standard business applications.</li><li>
Document and track end-user issues, network issues, service requests, vendor communications, hardware/software orders and support activities, ensuring accurate and timely updates.
</li><li>Support user account administration by assisting with setup or deactivation of user IDs in practice management system and submitting requests to the corporate office in file server and email access.
</li><li>Assist with PC set-up, including imaging computers, installing software, and preparing devices for deployment.
</li><li>Receive, process, and ship desktops, laptops, and accessories; help maintain inventory organization and asset tracking records.</li><li>
Assist with PC refresh initiatives, including supporting device upgrades and replacements, coordinating basic user migrations to new equipment, and helping ensure systems meet security and compliance requirements for audit readiness</li><li>
Collaborate with IT team members on day-to-day operations, maintenance activities, and ongoing support needs.
</li><li>Help maintain documentation, process updates, and participate in team projects and other assigned learning opportunities.</li></ul>
Qualifications:
<div><b>
The ideal candidate will have the following background and experience:</b></div><br>
<div></div><ul><li>
Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field strongly preferred.</li><li>
Previous computer network experience is a plus</li><li>
Basic understanding of Windows computers, Microsoft Office, mobile devices, and common workplace software applications.</li><li>
Interest in learning about desktop support, device deployment, networking, and IT service operations.</li><li>
Strong organizational skills, attention to detail, and willingness to learn new technologies and processes.</li><li>
Must have strong communication, excellent customer service, and teamwork skills.</li></ul><div></div><div><b><br>
PHYSICAL DEMANDS :</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range.<br>
<br>
<b>WORK ENVIRONMENT :</b><br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment requiring frequent interaction with practice management and staff.</div></div>

IT Operations Analyst Summer Intern - Richardson, Tx

Join Texas Oncology and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.