Qureos Mentor

TEXAS VETERANS COMMISSION

<div><div><b>TVC - Veterans Career Advisor (Veterans Services Representative I)</b> <b>(</b><b>00056544</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS VETERANS COMMISSION<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Houston<div>
</div><b>
Work Locations</b><b>:</b> WF Sol - Southeast 12148-B Gulf Frwy Houston 77034-4438<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
Travel</b><b>:</b> Yes, 10 % of the Time<div>
</div></div><div><b>
State Job Code</b><b>:</b> 5104<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 16<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 4,583.00 - 4,583.00 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Mar 3, 2026, 7:34:06 AM<div>
</div></div><div><b>
Closing Date</b>: Mar 17, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
Please Note: </b>All resumes must contain employment history, education, licenses, skills, and other qualifications applicable to the position.</p><p><b>
Skills Test: A writing sample is required at the time of the interview.</b></p><p><b>
To learn more about TVC Employee Benefits, please click on this </b><b>link</b><b>.</b></p><p><b>
Submitted Through Work in Texas:</b></p><p>
Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile: CAPPS Recruit</p><div><b>
General Description:</b></div><div></div><p>
Serves as a vital member of the Veterans Employment Services team. Will provide a full range of intensive services with an <b>emphasis on case management</b>, employment, training, and placement services to meet the needs of Veterans with priority given to Disabled Veterans and Special Disabled Veterans. Our Veterans Career Advisors conduct interviews to assess Veteran client needs, disseminate information regarding employment and training programs, and facilitate Veteran access to all workforce development programs and services. In addition, Veterans Career Advisors advocate for Veterans employment and training opportunities with business, industry, and community-based organizations.</p><p><b><i>
To promote a strong environment, TVC maintains a telework policy. Telework is decided by the division and contingent on performance. Telework is not a contract of employment and if granted, may be terminated at any time and for any reason without notice.</i></b></p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li><p>
Knowledge of counseling techniques, assessments, career planning and interviewing techniques.</p></li><li><p>
Knowledge of community resources and supportive services.</p></li><li><p>
Ability to assess Veteran needs and to coordinate Veteran services.</p></li><li><p>
Ability to organize, monitor, document, and follow-up with case managed clients.</p></li><li><p>
Ability to consistently present a professional image to customers, the public and co-workers.</p></li><li><p>
Ability to maintain confidentiality.</p></li><li><p>
Conducts a comprehensive assessment of training needs, education, experience, skills, interests and other relevant data to deliver the appropriate level of services and assist Veterans with barriers to employment. This includes working closely with Veterans to enhance their job search skills and efforts.</p></li><li><p>
By using a case management approach, develops, documents, and maintains case management records by utilizing an on-line case management system.</p></li><li><p>
Counsels and encourages Veterans throughout their reemployment process.</p></li><li><p>
Outreaches Veterans who can benefit from specialized services, outreaches to community- based organizations, employers, labor unions, Veteran service organizations and other service providers to promote Veteran employment goals and objectives in finding suitable employment.</p></li><li><p>
May refer and job develop Veterans to employment opportunities based on qualifications consistent with employer requirements.</p></li><li><p>
Conducts and participates in workshops that assist Veterans in job search activities including resume writing, interviewing, etc.</p></li><li><p>
May make presentations to groups.</p></li><li><p>
May enter and retrieve information to/from computer systems (workinTexas.com, TWIST, etc.).</p></li><li><p>
General personal computer, Microsoft Windows and Microsoft Office experience preferred.</p></li><li><p>
Work hours other than 8-5 may be required.</p></li><li><p>
Performs related work as assigned.</p></li></ul><div><b>
Military Crosswalk information:</b></div><p>
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
Minimum Education: </b>Associates degree from an accredited college or university with major course work in social work/social sciences or a related field. Experience may be substituted for education on a year-by-year basis. <b>College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.</b></div><div></div><div><b><br>
Minimum Experience:</b> Two (2) years of experience in interviewing, assessment, job placement, retention and counseling work of Veterans and other eligible job seekers.</div><div></div><div><b><br>
NOTE:</b> <i>Applicants must be a Veteran who served on active duty for a period of more than 180 days and was discharged/released with honorable, under honorable conditions, or general (under honorable conditions); OR a Veteran who was discharged/released from active duty because of a service-connected disability. </i><b><i>To demonstrate qualification, a DD form 214 (member 1 copy not acceptable), NA Form 13038, or a VA Summary Benefits Letter must be attached to the application or provided prior to an interview being extended.</i></b></div><div></div><div><b>
Additional Requirements</b>: A valid Texas Driver&rsquo;s License must be provided within 90 days of hire.</div><div></div><div><b>
Preferred Experience and Qualification:</b></div><ul><li><p>
Two (2) years of experience in the operation of computers and in applicable software</p></li><li><p>
Experience with case management principles, standards, and methods</p></li><li><p>
Experience in case guidelines, regulations and polices</p></li><li><p>
Experience providing excellent customer service to both internal and external customers</p></li></ul><div></div><div><b><br>
Knowledge, Skills, and Abilities:</b></div><ul><li><p>
Knowledge of English language enough to compose correspondence, summarize information and write case narratives.</p></li><li><p>
Knowledge of counseling techniques, assessments, career planning and interviewing techniques.</p></li><li><p>
Knowledge of community resources and supportive services.</p></li><li><p>
Ability to assess Veteran needs and to coordinate Veteran services.</p></li><li><p>
Ability to organize, monitor, document, and follow-up with case managed clients.</p></li><li><p>
Ability to consistently present a professional image to customers, the public and co-workers.</p></li><li><p>
Ability to maintain confidentiality.</p></li></ul><p></p><div><b><br>
Environmental &amp; Physical Conditions:</b></div><div>
Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.</div><div></div><p><b>
Notes to Applicants:</b></p><p><b><i>
To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended.</i></b></p><p><b>
College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. </b><b>If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.</b></p><p><b>
If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.</b></p><p><b>
This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.</b></p><p><b>
DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.</b></p><p><b>
Veterans Information: The Texas</b><b> Veterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies.</b><b> </b><b>A</b><b>dditional info may apply via the job posting.</b></p><p><b>
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:</b></p><p>
The Texas Veterans Commission does not discriminate on the basis of person&rsquo;s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.</p></div></div>

TVC - Veterans Career Advisor (Veterans Services Representative I)

<div><div><b>TVC - Claims Benefit Advisor (Veterans Services Representative I)</b> <b>(</b><b>00056546</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS VETERANS COMMISSION<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Waco<div>
</div><b>
Work Locations</b><b>:</b> Waco VA Regional Office 701 Clay Ave One Veterans Center Waco 76799-0001<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
Travel</b><b>:</b> Yes, 10 % of the Time<div>
</div></div><div><b>
State Job Code</b><b>:</b> 5104<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 16<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 4,262.00 - 4,262.00 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Mar 3, 2026, 7:33:51 AM<div>
</div></div><div><b>
Closing Date</b>: Mar 17, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
Please Note: </b>All resumes must contain employment history, education, licenses, skills, and other qualifications applicable to the position.</p><p><b>
**A skills test such as an interview presentation will be required at the time of the interview.</b></p><p><b>
To learn more about TVC Employee Benefits, please click on this </b><b>link</b><b>.</b></p><p><b>
Submitted Through Work in Texas:</b></p><p>
Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile: CAPPS Recruit</p><p></p><p><b>
General Description:</b> Performs routine (entry-level) work involving advising and assisting veterans and eligible persons with the Department of Veterans Affairs claims process. Work involves collaboration with external partners to include the Veterans County Service Officers and coordination with the Department of Veterans Affairs. Works under close supervision with limited latitude for the use of initiative and independent judgement.</p><p><b><i>
To promote a strong environment, TVC maintains a telework policy. Telework is decided by the division and contingent on performance. Telework is not a contract of employment and if granted may be terminated at any time and for any reason without notice.</i></b></p><div></div><div><b>
Essential Duties and Responsibilities:</b></div><div></div><ul><li> Interview veterans and family members to record and assess benefits information to determine client eligibility.</li><li> Applies and interprets VA laws, including veterans&rsquo; case law, existing statutes and procedures, precedent rulings, and state law in the adjudication process.</li><li> Prepares and files claims and appeals with supporting evidence for successful adjudication.</li><li> Advises and assists veterans and other eligible family members in obtaining benefits, rights, entitlements, and other supportive services.</li><li> Consults with medical and legal staff in the development of pertinent evidence to support claims.</li><li> Request examinations, re-examination, or opinions to evaluate disabilities resulting from diseases or injuries.</li><li> Establish relationships with external stakeholders and community partners to connect veterans to assisted services.</li><li> Document all services provided into the case management system daily and maintain client files.</li><li> Responsible for the management of daily workload through the appointment booking software.</li><li> May prepare and submit written reports.</li><li> May represent the agency at events and conduct briefings and/or presentations on veterans&rsquo; benefits.</li><li> May conduct outreach activities to identify veterans, their dependents, or survivors in need of claims assistance and other supportive services.</li><li> Must maintain accreditation with the Department of Veterans Affairs</li><li> Work hours other than designated hours may be required.</li><li> Performs related work as assigned.</li></ul><p></p><p><b>
Military Crosswalk information:</b></p><p>
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
Minimum Education: </b>Associates degree or higher from an accredited college or university with major course work in social work, business management, political science or a related field or the experience required when substituting for education on a year-by-year basis.</div><div><b>
College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.</b></div><div></div><div><b><br>
Minimum Experience:</b> One (1) year of specialized experience assisting with documentation to determine basic eligibility for benefits or programs.</div><p></p><div><b>
Additional Requirements</b>: A valid Texas Driver&rsquo;s License must be provided within 90 days of hire. The final candidate must be able to successfully pass federal background checks and obtain accreditation to submit claims with the Department of Veterans Affairs.</div><div></div><div><b><br>
Preferred Experience and Qualification:</b></div><ul><li> Honorably discharged veteran.</li><li> Experience in filing benefit claims with the Department of Veteran Affairs.</li><li> Knowledge of laws, rules, and regulations applicable to the processing of veterans&rsquo; claims; and of assessment techniques.</li><li> Fluent in Spanish</li></ul><div></div><div><b>
Knowledge, Skills, and Abilities:</b></div><ul><li> Skill in interviewing and advising of benefit eligibility.</li><li> Skill in the use of a computer and applicable software.</li><li> Skills in analyzing information and problem solving.</li><li> Ability to interpret laws, rules, and regulations applicable to the processing of veterans&rsquo; claims.</li><li> Ability to communicate effectively both orally and in writing.</li><li> Ability to provide exceptional customer service to our clients, stakeholders, and partners.</li><li> Ability to accurately review and evaluate documents for completeness and acceptability based on agency statutes, rules, or procedures.</li><li> Ability to meet deadlines in a timely matter.</li></ul><p></p><div><b>
Environmental &amp; Physical Conditions:</b></div><div>
Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.</div><div></div><p><b>
Notes to Applicants:</b></p><p></p><p><b><i><br>
To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended.</i></b></p><p></p><p><b><br>
College transcripts, licenses, certifications, etc. must be provided before an interview can be extended. </b><b>If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.</b></p><p></p><p><b><br>
If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.</b></p><p></p><p><b><br>
This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.</b></p><p></p><p><b><br>
DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.</b></p><p></p><p><b><br>
Veterans Information: The Texas</b><b> Veterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies.</b><b> </b><b>A</b><b>dditional info may apply via the job posting.</b></p><p></p><p><b><br>
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:</b></p><p>
The Texas Veterans Commission does not discriminate on the basis of person&rsquo;s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services.</p></div></div><div></div>

TVC - Claims Benefit Advisor (Veterans Services Representative I)

Join TEXAS VETERANS COMMISSION and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TEXAS VETERANS COMMISSION

About Company

TVC - Veterans Career Advisor (Veterans Services Representative I)

TVC - Claims Benefit Advisor (Veterans Services Representative I)