Qureos Mentor

TGT Nexus Pvt Ltd

About the RoleCarmentined is looking for a professional and customer-focused International Support Specialist to manage and assist US-based customers. The ideal candidate will be responsible for handling queries, resolving issues, and ensuring a seamless customer experience across multiple communication channels.Key Responsibilities<ul><li>Handle customer queries via chat, email, and calls (US clients)</li><li>Provide accurate information about products and services (eBooks / digital products)</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain high customer satisfaction and service quality standards</li><li>Document customer interactions and update CRM systems</li><li>Coordinate with sales and technical teams when required</li><li>Follow up with customers to ensure issue resolution</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer support / international support</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Experience dealing with US or international clients preferred</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple conversations</li><li>Basic computer skills and familiarity with CRM tools</li><li>Willingness to work night shift (US time zone)</li></ul>Pay: Rs45,000.00 - Rs79,000.00 per monthWork Location: In person

International Support Specialist (US Market – Night Shift)

About the RoleCarmentined is looking for a professional and customer-focused International Support Specialist to manage and assist US-based customers. The ideal candidate will be responsible for handling queries, resolving issues, and ensuring a seamless customer experience across multiple communication channels.Key Responsibilities<ul><li>Handle customer queries via chat, email, and calls (US clients)</li><li>Provide accurate information about products and services (eBooks / digital products)</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain high customer satisfaction and service quality standards</li><li>Document customer interactions and update CRM systems</li><li>Coordinate with sales and technical teams when required</li><li>Follow up with customers to ensure issue resolution</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer support / international support</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Experience dealing with US or international clients preferred</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple conversations</li><li>Basic computer skills and familiarity with CRM tools</li><li>Willingness to work night shift (US time zone)</li></ul>Pay: Rs55,000.00 - Rs90,000.00 per monthWork Location: In person

Experience International Sales Agents - US Time Zone - Onsite

About the RoleCarmentined is seeking a skilled and detail-oriented Data Scraper / Data Mining Executive to support data extraction initiatives targeting the US market. The ideal candidate will have hands-on experience in scraping high-quality, relevant data and maintaining accuracy for business and sales operations.Key Responsibilities<ul><li>Extract and compile data from US-based websites and directories</li><li>Identify high-quality data sources relevant to business requirements</li><li>Clean, validate, and organize large datasets for usability</li><li>Ensure data accuracy, consistency, and relevance</li><li>Utilize scraping tools and automation techniques for efficiency</li><li>Monitor and maintain scraping workflows and troubleshoot issues</li><li>Work closely with sales and marketing teams for targeted data needs</li></ul>Requirements<ul><li>1&ndash;3 years of experience in data scraping / data mining</li><li>Hands-on experience with tools like Python (BeautifulSoup, Scrapy), Octoparse, or similar</li><li>Strong understanding of web structures (HTML, CSS)</li><li>Experience handling US market data is highly preferred</li><li>Strong analytical skills and attention to detail</li><li>Ability to work independently in a night shift environment</li></ul>Pay: Rs40,000.00 - Rs90,000.00 per monthWork Location: In person

Data Scraper / Data Mining Executive (US Market – Night Shift)

Job Overview:We are looking for a detail-oriented Sales QA Executive to monitor, evaluate, and improve the performance of our POS sales team. The ideal candidate will ensure compliance, maintain quality standards, and help drive higher conversions through feedback and process improvement.Key Responsibilities:<ul><li>Monitor and review sales calls, chats, and transactions of POS sales agents</li><li>Evaluate performance based on defined quality parameters and KPIs</li><li>Identify gaps in communication, compliance, and sales techniques</li><li>Provide constructive feedback and coaching to sales agents</li><li>Ensure adherence to company policies and sales scripts</li><li>Prepare daily/weekly QA reports and performance insights</li><li>Highlight fraud risks, mis-selling, or policy violations</li><li>Work closely with the Sales and Training team for continuous improvement</li><li>Maintain proper documentation and QA records</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>1&ndash;3 years of experience in Sales QA / Call Center QA / POS QA</li><li>Strong understanding of sales processes and quality standards</li><li>Excellent communication and analytical skills</li><li>Ability to work in night shift (US hours)</li><li>Proficiency in Excel / Google Sheets and reporting</li></ul>Pay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Quality Assurance (QA) – POS Sales (Night Shift)

Job Summary:We are looking for a creative and detail-oriented SEO Content Writer to produce high-quality, optimized content for the US market. The ideal candidate should have a strong understanding of SEO principles, keyword research, and content strategies that drive organic traffic and engagement.Key Responsibilities:<ul><li>Write SEO-optimized articles, blogs, and website content</li><li>Conduct keyword research and implement SEO best practices</li><li>Optimize content for search engines and user intent</li><li>Work on on-page SEO (meta titles, descriptions, headings, etc.)</li><li>Ensure content is engaging, original, and plagiarism-free</li><li>Collaborate with the marketing team for content strategy and planning</li><li>Update and optimize existing content for better rankings</li><li>Meet deadlines and maintain consistent content quality</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in SEO content writing</li><li>Strong understanding of SEO tools (Ahrefs, SEMrush, Google Keyword Planner, etc.)</li><li>Excellent command of written English</li><li>Ability to write for international audiences (US market preferred)</li><li>Basic knowledge of on-page SEO and content optimization</li><li>Ability to work in a night shift (US hours)</li></ul>Pay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

SEO Content Writer – Night Shift

Key Responsibilities:<ul><li>Handle customer queries via calls, chat, and email</li><li>Provide accurate information and resolve customer concerns</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Record and track customer interactions</li><li>Coordinate with internal teams for issue resolution</li></ul>Requirements:<ul><li>Excellent communication skills (verbal and written)</li><li>Strong problem-solving abilities</li><li>Ability to handle pressure and manage multiple queries</li><li>Basic computer skills and familiarity with CRM tools (preferred)</li><li>Prior experience in customer support is a plus</li></ul>Pay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

We’re Hiring: Customer Support Specialist (Night Shift)

We are looking for confident and target-driven Female E-Book Upsellers to join our team for a US-based campaign. If you have strong communication skills and a passion for sales, this is a great opportunity to grow.Key Responsibilities:<ul><li>Engage with customers and promote e-book products</li><li>Upsell services to existing and potential clients</li><li>Handle customer queries and provide product information</li><li>Achieve daily and monthly sales targets</li><li>Maintain professional communication with clients</li></ul>Requirements:<ul><li>Strong English communication skills (spoken and written)</li><li>Sales-driven mindset with confidence in dealing with customers</li><li>Basic computer skills</li><li>Prior experience in sales or call center is a plus</li></ul>Pay: Rs250,000.00 - Rs450,000.00 per monthWork Location: In person

We’re Hiring: E-Book Upseller - Female Voice – US Campaign

Join TGT Nexus Pvt Ltd and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.