Qureos Mentor

TH Experiential

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 TH Experiential: Director of Account Management
 
 
 
 
 
 
 The Role:
 
 Director of Account Management
 
 
 
 TH Experiential is seeking a Director of Account Management to elevate how we guide, serve, and grow our client relationships and projects. This role will lead our Account Management function, which includes the day-to-day project management that gets and keeps projects moving, ensuring clients feel supported and expertly led through every stage of the lifecycle. Rooted in TH&rsquo;s client-centric approach, the Director will champion a partnership experience defined by trust and forward momentum.
 
 
 
 
 
 Working closely with executive and cross-functional leaders, the Director will shape the next generation of TH&rsquo;s Account Management practice; setting high standards, strengthening end-to-end project management, and building a lean, high-performing Account Management team. Equal parts relationship steward, project lead, and team builder, this leader will deepen and drive account health and growth, playing a central role in scaling TH&rsquo;s next chapter.
 
 
 
 
 
 About TH Experiential
 
 
 TH Experiential is a creatively-led experiential agency built on craft, collaboration, and trusted client partnership. Since 2006, we&rsquo;ve helped leading global brands create culturally resonant, meticulously produced experiences that blend storytelling, design, and real-world impact. From large-scale live events to digital extensions and streaming, we bring deep 360&deg; activation expertise to partners including Unilever, Sephora, McDonald&rsquo;s, L&rsquo;Or&eacute;al, eBay, DoorDash, IKEA, and Nike&mdash;delivering work that shapes culture and creates moments to remember.
 
 
 
 
 
 As experiential demand accelerates, TH is leaning into its next chapter of intentional growth. We&rsquo;re evolving our team, leadership, and operational foundation to support a growing slate of integrated programs and elevate how we deliver for clients. For leaders who love to build, this is an opportunity to help shape what comes next&mdash;joining a purpose-driven, creatively thriving environment with strong production and operational foundations in place and meaningful room to refine, optimize, and scale. You&rsquo;ll be part of a team grounded in craft and partnership, ready for leaders who want to make a lasting mark on TH&rsquo;s future.
 
 
 
 
 
 CORE RESPONSIBILITIES
 
 
 
 
 
 Client Leadership &amp; Growth
 
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 Lead aligned clients, projects, and proposals, leading scopes, timelines, and client engagement, in alignment with Production and Creative.
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 Champion a client-first approach that builds trust, satisfaction, and long-term value.
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 Identify growth opportunities and report on account health, risks, and expansion paths.
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 Account Management Leadership
 
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 Lead the Account Management function and project lifecycle from award through closeout, ensuring a seamless, supported client experience.
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 Build and mentor a lean, high-performing Account Management team with strong client and project leadership standards.
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 Ensure consistency across timelines, budgets, delivery and clients as the team scales.
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 Proposal Development &amp; Intake
 
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 Collaborate with Strategy, Creative, and Production to develop strong, client-aligned proposals, translating client needs into scopes, budgets, and clear strategic direction.
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 Identify opportunities to expand scope or services during intake.
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 Execution Excellence
 
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 Partner with Production to optimize delivery processes, workflows, and SOPs.
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 Help refine cross-functional roles/responsibilities to reduce overlap and increase clarity.
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 Champion best-in-class processes for Account Management across clients, scopes, timelines, and project flow.
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 Strategic &amp; Financial Stewardship
 
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 Partner with leadership on growth, retention, and long-term client value strategies.
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 Collaborate with Sales to set new client relationships up for success.
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 Support growth and margin goals that align with agency financial objectives.
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 CORE QUALIFICATIONS
 
 
 
 
 
 Target Qualifications
 
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 8&ndash;12+ years in account management within experiential, creative, or integrated agencies, leading complex, multi-workstream programs.
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 Proven ability to build and deepen senior client relationships through trust, clarity, and proactive communication.
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 Strong organizational and project management skills with impeccable attention to detail across scopes, timelines, budgets, and documentation.
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 Demonstrated success growing accounts &mdash; identifying opportunities, expanding scopes, and improving long-term client value.
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 Hands-on, solutions-oriented leader with experience guiding and developing account managers and PM talent.
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 Strong communicator able to lead strategic conversations, present proposals, and navigate sensitive client dynamics.
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 Financially fluent, with experience managing budgets and protecting margins.
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 Highly collaborative and effective working across Creative, Strategy, Production, and Leadership in a fast-paced, entrepreneurial environment.
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 Thrive in a fast-paced, entrepreneurial environment, where building structure, navigating ambiguity, and context-switching are part of the work.
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 BENEFITS OF WORKING WITH TH EXPERIENTIAL
 
 
 
 
 
 Strategic Benefits
 
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 Have your voice heard, shape a growing business and make a direct impact.
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 Quickly gain autonomy, responsibility and influence upon proven results.
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 Friendly, collaborative work environment.
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 Join in a leadership capacity at the precipice of growth.
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 Employment Benefits
 
 
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 Competitive salary range depending on experience and experience level
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 Annual bonus system + 401K package after 1 year of employment
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 Comprehensive Medical and Dental insurance package
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 Generous Paid time-off: Holidays, vacation, sick/personal/comp + remote work
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Director of Account Management

Join TH Experiential and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TH Experiential

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Director of Account Management