Qureos Mentor

THANC HOSPITAL

Position OverviewThe MRD Officer/Manager is responsible for maintaining, securing, and organizing patients&rsquo; medical records in compliance with hospital policies, medico-legal requirements, and statutory guidelines. The role ensures accurate, timely, and confidential handling of all patient information, supports clinical teams with data, and assists management in audits, reports, and quality initiatives.Key Responsibilities: Medical Records Management<ul><li>Maintain inpatient, outpatient, and emergency medical records in an organized and secure manner.</li><li>Ensure accurate documentation, coding, indexing, and retrieval of records.</li><li>Maintain daily admission, discharge, and transfer records.</li><li>Prepare and issue medical certificates, discharge summaries, and medico-legal documents as per policy.</li><li>Ensure confidentiality and security of patient health information.</li></ul>Compliance &amp; Legal Requirements<ul><li>Adhere to national/state healthcare record-keeping regulations and medico-legal requirements.</li><li>Assist in medico-legal case documentation and liaison with legal authorities when required.</li><li>Maintain records retention schedules (storage, archiving, destruction after statutory period).</li></ul>Data Management &amp; Reporting<ul><li>Generate monthly/quarterly statistics on admissions, discharges, mortality, morbidity, surgeries, and outpatient visits.</li><li>Support hospital management in NABH/JCI or other accreditation documentation requirements.</li><li>Provide records/data to clinicians and management for audits, research, and quality control.</li></ul>Coordination &amp; Support<ul><li>Liaise with doctors, nurses, billing, and administration for record-related needs.</li><li>Train and guide record staff (if applicable).</li><li>Coordinate with IT team for EMR/HMIS software management</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s/Master&rsquo;s in Health Information Management / Medical Records / Hospital Administration.</li><li>1&ndash;5 years of experience in MRD (hospital or ENT specialty clinic).</li><li>Knowledge of medical terminology, ICD coding, and medico-legal documentation.</li><li>Familiarity with hospital accreditation standards (NABH/NABL/JCI preferred).</li><li>Strong organizational and analytical skills.</li><li>Computer literacy (MS Office, EMR/HMIS software).</li><li>Ability to maintain confidentiality and accuracy under pressure.</li></ul>Job Types: Full-time, PermanentBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

MRD Executive

Position SummaryThe Patient Care Coordinator serves as a key liaison between patients, families, and the healthcare team. This role ensures seamless coordination of care, supports patient needs, and enhances the overall patient experience by guiding them through the healthcare process, addressing concerns, and ensuring high-quality service delivery.Key Responsibilities<ul><li>Patient Support &amp; Communication</li><li>Serve as the primary point of contact for patients and families, ensuring clear communication and compassionate support.</li><li>Educate patients on treatment plans, procedures, discharge instructions, and follow-up care.</li><li>Address patient questions, concerns, and complaints in a timely and professional manner.</li><li>Care Coordination</li><li>Schedule and manage patient appointments, referrals, and follow-ups.</li><li>Coordinate between physicians, nurses, allied health professionals, and administrative staff to ensure continuity of care.</li><li>Monitor patient progress and ensure adherence to care plans.</li><li>Administrative Duties</li><li>Maintain accurate patient records in compliance with hospital policies and confidentiality guidelines.</li><li>Manage patient admission, transfer, and discharge processes.</li><li>Assist with insurance verification, billing queries, and authorization processes when needed.</li><li>Quality &amp; Compliance</li><li>Ensure compliance with hospital protocols, safety standards, and regulatory requirements.</li><li>Participate in patient satisfaction initiatives and quality improvement projects.</li><li>Document patient feedback and contribute to service improvement strategies.</li></ul>Qualifications<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Nursing, Healthcare Administration, Social Work, or related field (preferred).</li><li>Diploma/Certification in patient care or healthcare administration (acceptable with experience).</li><li>Experience:</li><li>1&ndash;3 years of experience in healthcare, patient services, or a clinical setting.</li><li>Experience in coordinating patient care or working in a hospital environment is an advantage.</li><li>Skills &amp; Competencies:</li><li>Strong communication and interpersonal skills with a compassionate approach.</li><li>Excellent organizational and time-management abilities.</li><li>Knowledge of medical terminology and hospital operations.</li><li>Proficiency in MS Office and hospital information systems (HIS/EMR).</li><li>Ability to handle sensitive information with confidentiality and professionalism.</li></ul>Key Attributes<ul><li>Patient-focused mindset with empathy and respect.</li><li>Ability to work under pressure in a fast-paced hospital environment.</li><li>Collaborative team player with problem-solving skills.</li><li>Commitment to continuous learning and service excellence.</li></ul>Job Type: Full-timeBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

Patient Care Coordinator

Join THANC HOSPITAL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

THANC HOSPITAL

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MRD Executive

Patient Care Coordinator