Urwah Admin

The Cigna Group

<div><p>The Senior Analyst is responsible for request for proposal (RFP) intake and coordination and will serve as the central point of contact for new RFP opportunities, ensuring they are properly received, entered, distributed, and evaluated by the appropriate sales and proposal teams.</p><p></p><p><b>
Key duties and responsibilities</b></p><ul><li><b>
Centralize incoming RFPs:</b> Serve as the first point of contact for all incoming RFPs, requests for information (RFIs), and requests for quotation (RFQs)</li><li><b>
Analyze intake:</b> Thoroughly review and analyze incoming documents to identify key project requirements, scope, evaluation criteria, and submission deadlines</li><li><b>
Enter RFP in CRM: </b>Enter opportunity details in Salesforce and Responsive and prep for proposal manager assignment</li><li><b>
Organize information:</b> Distribute key RFP documents and information to the relevant team members, ensuring a clear flow of communication and tasks</li><li><b>
Reporting: </b>Provide reporting on daily assignments and trends</li></ul><p></p><p><b>
Key skills and qualifications</b></p><ul><li><b>
Educational background:</b> A bachelor's degree or 3+ years&rsquo; experience</li><li><b>
Exceptional attention to detail:</b> Meticulousness is critical to ensuring proposal accuracy, and consistency</li><li><b>
Strong project management skills:</b> The ability to effectively coordinate multiple tasks and stakeholders, manage strict timelines, and meet deadlines</li><li><b>
Excellent communication:</b> Strong written and verbal communication skills are necessary</li><li><b>
Proficiency with tools:</b> Experience with CRM software (e.g., Salesforce) and RFP automation platforms (e.g., Loopio, RFPIO) is highly valued</li><li><b>
Team leadership:</b> The ability to motivate and guide cross-functional teams to work together efficiently under pressure</li></ul><br>
<p></p>
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.<p></p>
For this position, we anticipate offering an annual salary of 61,700 - 102,900 USD / yearly, depending on relevant factors, including experience and geographic location.<p></p><p>
This role is also anticipated to be eligible to participate in an annual bonus plan.</p><p></p><p>
We want you to be healthy, balanced, and feel secure. That&rsquo;s why you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.</p><p></p><p><b>
About Evernorth Health Services</b></p><p></p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.<p></p><p><i>
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p><i>
If you require reasonable accommodation in completing the online application process, please email: </i><i>SeeYourself@cigna.com</i><i> for support. Do not email </i><i>SeeYourself@cigna.com</i><i> for an update on your application or to provide your resume as you will not receive a response.</i></p><p></p><p><i>
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.</i></p><p></p><p><i>
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</i></p></div>

Proposal Intake

<p></p><div><p><b>Machine Learning Lead Analyst - HIH - Evernorth<br>
</b></p><div><br>
Position Overview<br>
We are looking for Machine Learning Engineer with strong experience on LLM&rsquo;s and rameworks to develop GenAI/Agentic AI solutions. Good understanding on Deep learning and strong programming skills are required as part of this role. Good to have full stack development expertise to evaluate new Large Language Models (LLMs) and make them available for the enterprise in a compliant and secure manner. The work you do will impact millions of customers, members, and employers that rely on Cigna every day. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role.<br>
<b>Responsibilities</b><br>
<ul><li>Utilize Large Language Models (LLMs), Open Source, Machine Learning, and numerical</li></ul>
programming frameworks, to build transformative solutions.<br>
<ul><li>Understanding of AI Models, Large Language Models, and AI specialized infrastructure</li></ul>
especially as it relates to AI trends and issues within businesses.<br>
<ul><li>Work with Product Development as a Generative Artificial Intelligence (AI) subject matter</li></ul>
expert and architect and develop scalable, resilient, ethical AI solutions.<br>
<ul><li>Build solutions that align with responsible AI practices.</li><li>Work with both open-source models (Tensorflow, PyTorch, Hugging Face Transformers)</li></ul>
cloud solutions, internal solutions and external partners to deliver the best solutions<br>
<ul><li>Optimize existing generative AI models for improved performance, scalability, and efficiency.</li><li>Develop and maintain AI pipelines, including data preprocessing, feature extraction, model training, and evaluation.</li></ul>
Qualifications<br>
<b>Required Skills:</b><br>
<ul><li>Experience working with recommendation engines, data pipelines, or distributed machine</li></ul>
learning.<br>
<b>ABOUT EVERNORTH:</b><br>
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human<br>
potential and progress. As champions for af fordable, predictable and simple health care,<br>
we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t.<br>
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.<br>
We are always looking upward. And that starts with finding the right talent to help us get there.<br>
<ul><li>Degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.</li><li>Extensive experience in research with sequential modelling or generative AI, deep learning</li></ul>
architectures, and Transformers, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.<br>
<ul><li>Programming experience in C/C++, Java, Python,DevIn, computer vision, self-supervised learning, transfer learning, and reinforcement learning.</li><li>Experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.</li><li>Experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.</li><li>Strong knowledge of data structures, algorithms, and software engineering principles.</li><li>Familiarity with cloud-based platforms and services, such as AWS, GCP, or Azure.</li><li>Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions.</li><li>Strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.</li><li>Possess a proactive mindset, with the ability to work independently and collaboratively in afast-paced, dynamic environment.</li></ul><b>
Required Experience &amp; Education:</b><br>
<ul><li>5-8 Years of Experience</li><li>Previous experience as Machine Learning Engineer / Prompt Engineer and strong programming skills.</li><li>Experience working within the healthcare industry is desirable.</li><li>Familiarity with healthcare-specific IT systems and industry regulations, such as Electronic Health Record systems and HIPAA, is an added advantage.</li></ul><b>
Desired Experience:</b><br>
<ul><li>Exposure to Gen AI and Cloud systems like AWS.</li></ul><b>
Location &amp; Hours of Work</b><br>
<ul><li>Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate</li><li>Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)</li></ul><b>
Equal Opportunity Statement</b><br>
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organizationwide<br>
involvement of staff in diversity, equity, and inclusion efforts to educate, inform and<br>
advance both internal practices and external work with diverse client populations.</div><p></p><p><b>
About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div></div>

Machine Learning Lead Analyst - HIH - Evernorth

<div><p><b>Loyalty Team Account Handler &ndash; Admin Support</b></p><p>
Reporting to the Retentions Team Manager, you will be responsible for proactively outreaching existing clients to obtain up to date KYC and POA in line with regulatory requirements assisting in achieving persistency targets. You will also be responsible in assisting clients in making changes to their policy.</p><p><b><br>
Main Duties / Responsibilities</b></p><ul><li>
Proactively call assigned KYC and POA cases to obtain up to date documents within a specified time frame</li><li>
Responsible for checking the validity and acceptable documents</li><li>
Uploading to customer policy accurately and in timely manner</li><li>
Identify any cancellation risk and pass to Account Manager</li><li>
Ahere to our SLAs.</li><li>
Achieve persistency and other KPIs pre-determined by management</li><li>
Contribute towards overall business persistency targets</li><li>
Obtain and share regulatory required documentation</li><li>
Communicate regularly with team members</li><li>
Follow contact strategy designed to maximise contact</li><li>
Achieve / exceed set productivity and quality standards</li><li>
Adhere to regulatory targets within our territorial limits</li><li>
Adhere to Quality assurance guidelines</li><li>
Interface effectively with internal colleagues</li><li>
Maintain accurate records and files as required</li><li>
Actively support other team members and the achievement of team objectives</li><li>
To carry out other ad hoc tasks as required to meet business needs</li></ul><p><b><br>
Skills / Experience</b></p><ul><li>
Organisation of workload and prioritising your day</li><li>
Strong customer focus with ability to identify and solve problems</li><li>
Strong objection handling skills</li><li>
Excellent interpersonal skills</li><li>
Good verbal and written communication</li><li>
Ability to exercise judgement</li><li>
The ability to work well in a team environment</li><li>
Basic system navigation and Microsoft application skills</li><li>
Good keyboard skills</li><li>
Regulatory awareness</li><li>
Proven track record in telemarketing, both inbound and outbound, ideally in a non-advised sales process</li><li>
1 &ndash; 2 years&rsquo; experience in health industry, insurance background or outbound sales background</li></ul><p></p><p><b>
Competencies</b></p><ul><li>
Drive for results</li><li>
Listening</li><li>
Peer relationships</li><li>
Personal learning</li><li>
Priority setting</li><li>
Problem solving</li></ul><p></p><p><b><br>
About Cigna Healthcare</b></p><p></p>
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.<p></p><p><i>
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p><i>
If</i><i> you require reasonable accommodation in completing the online application process, please email: </i><i>SeeYourselfEMEA@cigna.com</i><i> for support. Do not email </i><i>SeeYourselfEMEA@cigna.com</i><i> for an update on your application or to provide your resume as you will not receive a response.</i></p></div>

Loyalty Account Manger Team - Support Assistant

<div><p><b>INTRODUCTION TO EVERNORTH:</b></p><div><p>
Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group&rsquo;s existing presence in India.</p><p></p><p><b>
About Evernorth Health Services:</b></p><p>
Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.</p><p></p><p><b>
About Cigna:</b></p><p>
The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.</p><p></p><div><p><b>
Job Title</b></p></div><p><b>
HIH - Information Protection Analyst</b></p><p></p><p><b>
Position Overview</b></p><p>
The Access Review Analyst will be responsible for the Quality Assurance of Identity Access Reviews and Entitlement Management. Access Controls are operated to enforce the principal of Least Privilege and meet stringent regulatory requirements. These controls are tested by external auditors for accuracy and completeness which requires flawless and consistent execution.</p></div><p></p><div><p><b>
Responsibilities:</b></p><ul><li>
Performing Quality Assurance over end-to-end Identity Access Reviews.</li><li>
Identify control gaps and driving sufficient remediation plans.</li><li>
Planning, designing, developing, and conducting Identity Access Reviews testing.</li><li>
Validate input and output of Identity Access Reviews.</li><li>
Consolidate and present control evidence to internal and external auditors.</li><li>
Work among various teams with IAM department and be able to analyze and articulate user access review data.</li><li>
Collaborate with application and tool implementation teams on daily basis.</li></ul></div><p></p><div><p><b>
Education:</b></p><ul><li>
Any bachelor&rsquo;s degree</li></ul><p></p><p><b>
Experience:</b></p></div><ul><li>
Minimum of 1-3 years of experience in data analysis.</li></ul><p></p><p><b>
Skills:</b></p><ul><li>
Strong analytical and technical skills.Demonstrated knowledge of MS Office software, specifically Excel (v-lookups, pivot tables, macros).</li><li>
Hands-on experience in Identity and Access Management tools such as Saviynt, Active Directory and RACF groups.</li><li>
Experience with application entitlements and Role Based Access Controls.</li><li>
Knowledge/Experience in SOX/SOC1/SOC2 Controls with Audit experience.</li><li>
Effective and appropriate communication skills for working with both technical teams and business end users.</li><li>
Knowledge of agile development methodologies.</li><li>
Basic experience working in the fields of Identity and Access Management and Privileged Access Management.</li></ul><p></p><p><b>
Equal Opportunity Statement:
</b></p><p><i>Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.</i></p><p></p><p><b>
About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div></div>

Information Protection Analyst - HIH – Evernorth

<div><p>QA &amp; Testing Lead Analyst - HIH - Evernorth</p><p></p><p><b>
ABOUT EVERNORTH:</b></p><p>
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,<br>
we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t.</p><p>
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.</p><p>
We are always looking upward. And that starts with finding the right talent to help us get there.</p><p></p><p><b>
QA &amp; Testing - Lead Analyst</b></p><p></p><p><b>
Position Summary:</b></p><p></p><p>
We value our talented employees and strive to help our associates grow professionally before recruiting new talent. If you believe this position aligns with your career goals, we encourage you to apply!</p><p></p><p>
Our people make all the difference in our success.</p><p></p><p>
As a QA Lead Analyst &ndash; AI Engineer, you will be part of a dynamic team transforming healthcare and improving the lives of millions of members. This role blends backend engineering, system integration, and AI development, with a strong emphasis on quality assurance and reliability. You will help build and validate AI-powered solutions for automated document processing and intelligent customer service bots.</p><p></p><p>
This position is ideal for experienced engineers with a background in backend or data engineering who are transitioning into AI development and want to lead quality assurance efforts across AI-enabled systems.</p><p></p><p><b>
Key Responsibilities:</b></p><p></p><ul><li>
Lead QA strategy and execution for AI-driven backend applications and services.</li><li>
Develop and maintain backend systems using Python, ensuring scalability and reliability.</li><li>
Design and implement automated test frameworks for APIs and AI components using Python-based tools.</li><li>
Collaborate with engineering teams to integrate and validate AI models within backend workflows.</li><li>
Ensure robust system integration across cloud and on-prem platforms, focusing on data integrity and transaction reliability.</li><li>
Manage failure handling, validation, and retry mechanisms to ensure system resilience.</li><li>
Support cloud infrastructure operations, preferably within AWS environments.</li><li>
Contribute to the adoption and testing of AI tools such as Langchain, LangGraph, and Agentic.</li></ul><p></p><p><b>
Desired Qualifications:</b></p><p></p><ul><li>
5&ndash;8 years of experience in backend development, data engineering, or QA engineering.</li><li>
Strong proficiency in Python and frameworks such as FastAPI, Django, and Pydantic.</li><li>
Experience in designing and executing automated test suites for APIs and backend services.</li><li>
Solid understanding of system integration, transaction management, and error handling.</li><li>
Familiarity with cloud platforms (AWS preferred) and CI/CD pipelines.</li><li>
Exposure to AI development tools and frameworks (Langchain, LangGraph, Agentic is a plus).</li><li>
Excellent problem-solving skills and attention to detail.</li><li>
Strong communication and collaboration skills across cross-functional teams.</li></ul><p></p><p><b>
Education and Training Required:</b></p><p></p><p>
Degree in Computer Science, Artificial Intelligence, or a related field.</p><p></p><p><b>
Location &amp; Hours of Work</b></p><ul><li>
Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate.</li><li>
Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.</li></ul><p></p><p><b>
Equal Opportunity Statement
</b></p><p><i>Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.</i></p><p></p><p><b>
About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div></div>

HIH - QA & Testing Lead Analyst - HIH - Evernorth

<div><p>Position Overview We are looking for Machine Learning Engineer with strong experience on LLM&rsquo;s and frameworks to develop GenAI/Agentic AI solutions. Good understanding on Deep learning and strong programming skills are required as part of this role. Good to have full stack development expertise to evaluate new Large Language Models (LLMs) and make them available for the enterprise in a compliant and secure manner. The work you do will impact millions of customers, members, and employers that rely on Cigna every day. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role. Responsibilities &bull; Utilize Large Language Models (LLMs), Open Source, Machine Learning, and numerical programming frameworks, to build transformative solutions. &bull; Understanding of AI Models, Large Language Models, and AI specialized infrastructure especially as it relates to AI trends and issues within businesses. &bull; Work with Product Development as a Generative Artificial Intelligence (AI) subject matter expert and architect and develop scalable, resilient, ethical AI solutions. &bull; Build solutions that align with responsible AI practices. &bull; Work with both open-source models (Tensorflow, PyTorch, Hugging Face Transformers) cloud solutions, internal solutions and external partners to deliver the best solutions &bull; Optimize existing generative AI models for improved performance, scalability, and efficiency. &bull; Develop and maintain AI pipelines, including data preprocessing, feature extraction, model training, and evaluation. Qualifications Required Skills: &bull; Experience working with recommendation engines, data pipelines, or distributed machine learning. ABOUT EVERNORTH: Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for af fordable, predictable and simple health care, we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real dif ference. We are always looking upward. And that starts with finding the right talent to help us get there. &bull; Degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. &bull; Extensive experience in research with sequential modelling or generative AI, deep learning architectures, and Transformers, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs. &bull; Programming experience in C/C++, Java, Python,DevIn, computer vision, self-supervised learning, transfer learning, and reinforcement learning. &bull; Experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras. &bull; Experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face. &bull; Strong knowledge of data structures, algorithms, and software engineering principles. &bull; Familiarity with cloud-based platforms and services, such as AWS, GCP, or Azure. &bull; Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. &bull; Strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience. &bull; Possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Required Experience &amp; Education: &bull; 5-8 Years of Experience &bull; Previous experience as Machine Learning Engineer / Prompt Engineer and strong programming skills. &bull; Experience working within the healthcare industry is desirable. &bull; Familiarity with healthcare-specific IT systems and industry regulations, such as Electronic Health Record systems and HIPAA, is an added advantage. Desired Experience: &bull; Exposure to Gen AI and Cloud systems like AWS.</p><p></p><p><b>
About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div></div>

HIH - Machine Learning Lead Analyst

<p></p><div><div><p><b>ABOUT EVERNORTH:</b></p><p>
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,<br>
we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t.</p><p>
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.</p><p>
We are always looking upward. And that starts with finding the right talent to help us get there.</p></div><p></p><p><b><br>
 HIH &ndash; Capacity and Performance Associate Advisor</b></p><p><b>
&ndash; Performance Engineering</b></p><p></p><p><b>
Position Summary:</b></p><p></p><p>
The performance engineering team provides enterprise-wide performance evaluation and tuning recommendations to measure non-functional requirements for applications and infrastructure components. The performance engineer must have knowledge of performance testing tools such as Neoload, Loadrunner or Jmeter and Monitoring tools like Dynatrace, AppDynamics, Splunk. The performance engineer should have extensive experience measuring application response times, error rates, throughput, and resiliency behaviors. Also, the performance engineer should understand Middleware technologies, especially Java application server technologies. In addition, the engineer should have direct experience partnering with product vendors, applications teams, and support teams to resolve issues and achieve organizational goals.</p><p></p><p><b>
Job Description &amp; Responsibilities</b><b>:</b></p><p></p><ul><li>
Work with developers to define non-functional requirements</li><li>
Work with data team to ensure the volume and integrity of the data will meet testing requirements</li><li>
Create and modify performance test scripts</li><li>
Test, measure, interpret application non-functional requirements</li><li>
Monitor the application and infrastructure during test</li><li>
Interpret infrastructure key performance indicators</li><li>
Diagnose application errors and slow performance</li><li>
Utilize DevOps tooling to automate testing</li><li>
Develop reports summarizing the results of testing</li><li>
Participate on calls or chat during load testing and go / no-go recommendations</li><li>
Engage various infrastructure and application teams to receive sign-off</li><li>
Lead Proof of Concepts (POCs) including working with application teams, consultant firms, and product vendors</li><li>
Provide knowledge transfer to team members</li><li>
Partner with application development and production support leaders</li><li>
Engage in capacity planning discussions, forecasts, solutions</li><li>
We require a resource in the HIH second shift covering part of east cost onshore hours</li></ul><p></p><p><b>
Qualifications</b></p><p></p><p><b>
Competencies / Skills:</b></p><ul><li>
Customer Focus &ndash; is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; and establishes and maintains effective relationships with customers and gains their trust and respect</li><li>
Interpersonal Savvy &ndash; relates well to all kinds of people&mdash;up, down and sideways, inside and outside the organization</li><li>
Learning and Applying Quickly &ndash; learns quickly when facing new problems; a relentless and versatile learner; and quickly grasps the essence and the underlying structure of anything</li><li>
Organizational Agility &ndash; knowledge about how the organization works; knows how to get things done both through formal channels and the informal network; and understand the culture of the organization</li><li>
Perspective &ndash; can discuss multiple aspects and impacts of issues and project them into the future; can think globally; and looks toward the broadest possible view of an issue/challenge</li><li>
Priority Setting &ndash; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; and create focus / eliminates roadblocks</li><li>
Problem Solving &ndash; looks beyond the obvious and doesn&rsquo;t stop at the first answers; is excellent at honest analysis; and uses rigorous logic and methods to solve difficult problems with effective solutions</li></ul><p></p><p><b>
Education:</b></p><ul><li>
Bachelor&rsquo;s Degree or higher preferred or equivalent work experience.</li></ul><p></p><p><b>
Experience Required:</b></p><ul><li>
8 to 11 years of experience working in an environment supporting enterprise applications</li></ul><p></p><p><b>
Experience Desired:</b></p><ul><li>
Experience with product vendor relationships</li><li>
Strong written and verbal communication skills</li><li>
Strong interpersonal and relationship skills</li><li>
Strong analytical and problem solving skills</li><li>
Demonstrated Teamwork behaviors</li><li>
Experience utilizing DevOps tools.</li><li>
Experience managing large and complex end to end performance tests</li></ul><p></p><p><b>
About Evernorth Health Services</b></p><div><div><div><div><div><div><div><p>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</p></div></div></div></div></div></div></div></div>

HIH – Capacity and Performance Associate Advisor

Join The Cigna Group and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.