Urwah Admin

The Cigna Group

<div>Position Overview<div> 
Job Title</div>
Technical Support Lead Analyst&ndash;Collaboration Services Operations 
The Technical Support Advisor role for the Collaboration Services Operations team will be responsible for day-to-day operational support incidents and requests related to the following enterprise information technologies: Collaboration, Faxing, Messaging, and Mobile Devices services. The person in this role will work closely with our engineering counterparts to maintain and support the infrastructure needed to keep our Collaboration Services highly available and secure for our internal and external Cigna colleagues. To ensure the success of the entire team, the Technical Support Advisor will need to assist with developing strategies related to endpoint management and collaborate with teams across the organization to resolve technology issues and assist with enterprise projects.<div>
 Job Overview:</div>
&lt; &gt;Provide administration and support of the Microsoft Exchange On-premises and Online infrastructures; Endpoint Mobility Management (EMM) systems; and Webex environments. Assist with the root cause analyses of managed incidents in the production environments. Open and review support cases with vendors to resolve minor and major product related issues. Document production support issues/procedures/tasks. Provide patching, maintenance, and support of new and existing Collaboration products and services. Renew security certificates for our supported applications via Venafi Certificate Management Proactively monitor and manage our supported products and technologies to 
ensure availability, security, and agility for the Enterprise Participate in 24/7 on-call support rotation, including weekends and 
holidays with the expectation of responding to all applicable EOCC managed incidents related to the Collaboration Services within SLA Assist with the development of automated processes for repeatable work completed by the team. Provide knowledge transfers to the service desk teams for common technical issues.<div>
Responsibilities:</div><div>
Qualifications:</div>
Education:
&lt; &gt;At least 3 years of IT engineering/support experience Experience with Exchange Online, Azure AD, and Office 365 Experience using ServiceNow. Experience with technical writing and developing support documentation. Ability to establish strong internal and colleague-driven relationships and work seamlessly within a collaborative environment. Strong communication skills Experience:
&lt; &gt;High school diploma or equivalent Overall, 5-8 years of experience required
Skills:
&lt; &gt;Microsoft certifications are preferred. Prior Exchange mailbox migration experience preferred. Experience with PowerShell scripting is a plus
Equal Opportunity Statement:
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services<div><div><div><div><div><div><div>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</div></div></div></div></div></div></div></div>

Technical Support Lead Analyst- HIH - Evernorth

<div>Software Engineering Senior Analyst - HIH - Evernorth<div>
ABOUT EVERNORTH:
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, 
we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.</div>
Cloud Engineering Senior Analyst
Position Overview
Are you looking for an opportunity to engineer modern Cloud application, Continuous Deployment / Continuous Integration, and infrastructure solutions across a breadth of core platforms and technologies and foster a community while being supported with plentiful training and mentorship opportunities. We&rsquo;re looking for a Senior Software Engineering Manager who will be responsible for enriching a Cloud Practice within Core Tech Eng &amp; Solutions (CTES) to accelerate us on Cloud journey for claim platforms by reengineering current state legacy systems. The journey requires building foundational capabilities/patterns and enabling teams from design, technical architecture and selecting cloud services wisely. This role required proved technology leadership with strong hands-on digital experience.
Responsibilities<ul><li>
As a lead engineer, evangelize a Cloud Engineering culture and community within core platforms.</li><li>
As a lead engineer, enable Cloud Engineering teams and guild / practice across core platforms.</li><li>
Develop existing engineering talent for modern Cloud and DevSecOps practices/solutions.</li><li>
Exposure on performance, volume, and scalability from engineering, testing, and maintenance perspective.</li><li>
Work with open-source technologies as needed.</li><li>
Work with CI and CD tools, and source control such as Jenkins, Tekton, ArgoCD and GIT.</li><li>
Participate in Agile ceremonies across the Agile release train to produce results conducive to company interests.</li><li>
Offer good technical support where needed.</li><li>
Stay current with industry trends and source new ways for our business to improve.</li><li>
Work with an Agile framework, and attend the Scrum/Kanban ceremonies like Sprint Planning, Daily Stand up, Sprint review and retrospective etc.</li></ul>
Qualifications<ul><li>
3 &ndash; 5 years of Overall Engineering Experience</li><li>
Automation, Orchestration and DevOps 3+ years&rsquo; experience with CI/CD implementation frameworks, DevOps process management techniques, IT operations and IT management</li><li>
2 years&rsquo; Experience working within Scaled Agile Framework DevOps principles.</li><li>
Solid understanding of Micro service architecture</li><li>
Strong hands on experience on Docker &amp; Kubernetes and its components</li><li>
Strong hands on experience on Terraform</li><li>
Terraform and Python development experience is highly preferred.</li><li>
Hands-on programming experience using relevant languages. Python and shell recommended.</li><li>
Required strong AWS complex implementation experienced</li><li>
Hands-on, collaborative, partnering and engineering lead mindset</li><li>
Robust technical acumen on cloud / on-prem DevSecOps software development and technologies</li><li>
Passion for building modular, configurable Cloud and DevSecOps solutions utilizing the latest technologies</li><li>
Good understanding of object orientated languages such as Python/Golang.</li><li>
Experience with CI/CD pipelines via projects such as Jenkins/Tekton, Gitflow, CI, etc.,</li><li>
Experience on HELM charts</li><li>
Experience on ArgoCD</li><li>
Strong organizational and multi-tasking skills, as well as attention to detail.</li><li>
Strong written and verbal communication and interpersonal skills.</li><li>
Must be able to &ldquo;know your audience&rdquo; and communicate with both technical and non-technical stakeholders.</li><li>
Creative problem-solving skills.</li><li>
Flexibility to change course based on business and infrastructure needs as well as effectively manage and deal with the fast changes.</li><li>
Ability to work independently and within a team environment.</li></ul><div> 
Location &amp; Hours of Work</div>
Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services<div><div><div><div><div><div><div>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</div></div></div></div></div></div></div></div>

Software Engineering Senior Analyst - HIH - Evernorth

<div>Software Engineering Associate Advisor
ABOUT EVERNORTH:
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, 
we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Position Overview
The Pharmacy Benefit Services+ Technology organization is seeking a Capcity and Performance Associate Advisor to join our team. This Band 3 Contributor role is a key part of the group, driving innovation and operational excellence across the enterprise.
In this role, you will lead the development of intelligent, automated systems that streamline the Software Development Lifecycle (SDLC) by enabling scalable, low-maintenance solutions and accelerating solution adoption. A primary deliverable includes a self-service onboarding kit that empowers users&mdash;regardless of technical expertise&mdash;to begin using the solution within minutes, with zero coding and no ongoing maintenance required.
You will operate within a high-performance, high-frequency enterprise technology environment, collaborating closely with IT leadership and cross-functional teams to design reusable, adaptable solutions. Your focus will be on reducing redundancy, promoting reusability, and upholding high standards of engineering excellence.
Your solutions will be designed for broad adoption across multiple stakeholder groups, including developers, end-to-end testers, business analysts, and operations teams. By enabling shared tooling and consistent automation frameworks, you will foster greater collaboration, reduce the creation of duplicate or siloed products, and improve the overall quality and consistency of enterprise systems.
Your contributions will directly support:<ul><li>
Improved quality assurance through intelligent validation and monitoring,</li><li>
Increased developer productivity by reducing manual effort and streamlining workflows,</li><li>
Accelerated speed to market by enabling faster, more reliable delivery of new features and solutions.</li></ul>
By leveraging cutting-edge technologies and best practices, you will help ensure that our systems are robust, efficient, and adaptable to evolving business needs.
Responsibilities<ul><li>
Lead and execute non-functional testing (NFT) strategies including performance, load, stress, scalability, and resilience testing across enterprise applications and platforms.</li><li>
Design and implement test plans and scenarios to evaluate system behavior under expected and peak load conditions, ensuring systems meet SLAs and performance benchmarks.</li><li>
Conduct capacity planning and modeling to forecast infrastructure needs and ensure systems can scale efficiently with business growth.</li><li>
Develop and maintain performance testing frameworks using tools such as JMeter, LoadRunner, Locust, NeoLoad, Gatling, or similar.</li><li>
Collaborate with development, infrastructure, and DevOps teams to identify performance bottlenecks, root causes, and optimization opportunities across application layers.</li><li>
Simulate real-world traffic and failure scenarios to validate system resilience, failover mechanisms, and recovery strategies.</li><li>
Monitor and analyze system metrics (CPU, memory, I/O, network, etc.) during test execution using observability tools like Grafana, Prometheus, Dynatrace, or AppDynamics.</li><li>
Provide detailed performance reports and dashboards, including KPIs, trends, and recommendations for improvement.</li><li>
Ensure alignment with enterprise architecture and capacity standards, contributing to the design of scalable, fault-tolerant systems.</li><li>
Support continuous performance testing as part of CI/CD pipelines to detect regressions early in the development lifecycle.</li><li>
Contribute to the development of performance SLAs and SLOs, and ensure they are met through proactive testing and monitoring.</li><li>
Stay current with emerging tools, technologies, and best practices in performance engineering, cloud scalability, and system resilience.</li></ul>
Qualifications
Required Skills:<ul><li>
Performance Testing Tools: Hands-on experience with tools such as JMeter, Locust, LoadRunner, Gatling, NeoLoad, or similar for executing load, stress, spike, and endurance tests.</li><li>
Monitoring &amp; Observability: Proficiency with platforms like Grafana, Prometheus, Dynatrace, AppDynamics, or Splunk for real-time performance monitoring, telemetry analysis, and root cause identification.</li><li>
Scripting &amp; Automation: Strong scripting skills in Python, Shell, or Groovy to automate test execution, data collection, and reporting workflows.</li><li>
CI/CD Integration: Experience embedding performance and functional tests into CI/CD pipelines using tools like Jenkins, or GitHub Actions.</li><li>
Cloud &amp; Distributed Systems: Solid understanding of cloud infrastructure (AWS, Open shift) and experience testing microservices-based, distributed systems.</li><li>
Resilience &amp; Chaos Testing: Familiarity with tools like Gremlin, Chaos Monkey, or Litmus Chaos to simulate failure conditions and validate system resilience.</li><li>
Test Data Management: Experience with synthetic data generation, data masking, and test data provisioning strategies for automated testing environments.</li><li>
Generative AI Integration: Exposure to using Generative AI for intelligent test case generation, synthetic data creation, and predictive defect analysis.</li><li>
System Architecture Understanding: Strong grasp of front-end, back-end, API, and database architectures to design effective test scenarios and assess performance impact.</li><li>
Non-Functional Requirements (NFRs): Experience defining and validating NFRs such as response time, throughput, scalability, availability, and reliability.</li><li>
Collaboration &amp; Communication: Ability to work cross-functionally with developers, QA, DevOps, and architects to align performance goals and resolve issues collaboratively.</li></ul>
Required Experience &amp; Education:<ul><li>
Education: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field.</li><li>
Professional Experience: Minimum of 8 years in software engineering, test automation, or infrastructure engineering, with a focus on non-functional testing.</li><li>
Demonstrated experience designing and executing performance test plans (load, stress, endurance, spike).</li><li>
Proven hands-on experience with performance testing tools (e.g., JMeter, LoadRunner, NeoLoad, Gatling, Locust).</li><li>
Experience with chaos engineering tools (e.g., Gremlin, Chaos Monkey) in test or production-like environments.</li><li>
Familiarity with observability platforms (e.g., Dynatrace, Prometheus, Grafana, Splunk) for performance diagnostics.</li><li>
Strong scripting background in Python, Shell, or Groovy for automation and custom tooling.</li><li>
Experience working in Agile, DevOps, or DevSecOps environments with CI/CD pipeline integration.</li><li>
Exposure to cloud-native platforms such as AWS, or OpenShift.</li><li>
Proven ability to collaborate with cross-functional teams to troubleshoot and optimize system performance.</li></ul>
Desired Experience:<ul><li>
Demonstrated success in leading or contributing to enterprise-scale NFT strategies across diverse architectures (monoliths, microservices, serverless).</li><li>
Experience with script-less NFT frameworks or low-code/no-code performance testing platforms.</li><li>
Deep understanding of distributed systems, Kubernetes, and service mesh technologies (e.g., Istio, Linkerd).</li><li>
Ability to correlate application performance with infrastructure metrics using observability tools.</li><li>
Experience in capacity planning and forecasting, including modeling based on historical usage and business growth.</li><li>
Familiarity with security and compliance testing as part of NFT (e.g., GDPR, PCI-DSS, secure load testing).</li><li>
Background in CI/CD pipeline optimization, including parallel test execution, test data management, and automated rollback strategies.</li><li>
Experience mentoring junior engineers and leading performance engineering initiatives across multiple teams or business units.</li><li>
Recognized for driving automation-first culture, improving system quality, and reducing duplication through shared tooling and architectural alignment</li></ul>
Location &amp; Hours of Work<ul><li>
Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate</li><li>
Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)</li></ul>
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services<div><div><div><div><div><div><div>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</div></div></div></div></div></div></div></div>

Software Engineering Associate Advisor - HIH - Evernorth

<div>Software Engineering Lead Analyst - HIH - Evernorth
ABOUT EVERNORTH:
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, 
we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Position Overview
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success. We are looking for engineer to develop, optimize and fine-tune AI models for performance, scalability, and accuracy. In this role you will support the full software lifecycle of design, development, testing, and support for technical delivery. This role requires working with both onsite and offshore team members in properly defining scenarios based on requirements/acceptance criteria.
Responsibilities<ul><li>
Perform software development and maintenance of entity-based micro services architecture using Java/J2EE including Java 1.8+ features like Lambdas, Streams, and Filters and with different frameworks like SpringBoot, Pivotal Cloud, Jenkins, Kafka Streams, and REST.</li><li>
Implementing test suites to test the developed functionalities based on test scenarios proposed by Product Owner using Test Automation Frameworks like Junit, Mockito, Cucumber, etc. to ensure code quality and performance.</li><li>
Working in an AGILE environment with bi-weekly sprints and provided work updates in daily SCRUM calls, maintaining industry level best practices for software development using wide varieties of latest technologies and frameworks.</li><li>
Participating in software/hardware configuration, releases, and installation tasks.</li><li>
Demonstrating the ability to adapt and work with team members of various experience level.</li><li>
Working on developing REST APIs (Micro Services) to expose REST end points which will be consumed by the end users as per the internal business requirements.</li><li>
Maintain proper logging to monitor the request/response time and TPS of the application, closely monitor the daily transactions history using industry standard monitoring tools.</li><li>
Deploy the code into AWS and OpenShift platforms through Continuous Integration and Continuous Deployment methodology (Jenkins) after each successful implementation of new feature.</li><li>
Coordinate with other teams as the applications are micro services, rectify the issues while consuming the dependent APIs, and fix the issues if necessary.</li><li>
Participate in code reviews after each successful push in the repo, suggest if any changes required to maintain the cleaner and concise code.</li></ul>
Qualifications
Required Skills:<ul><li>
Take ownership and accountability of the application/tasks.</li><li>
Strong written and verbal communication skills with the ability to interact with all levels of the organization.</li><li>
Strong influencing/negotiation skills.</li><li>
Have a passion to learn and a desire to simplify.</li><li>
Strong interpersonal/relationship management skills.</li><li>
Strong time and project management skills.</li><li>
Proficiency with most of the following technologies- Java/J2EE, SpringBoot, Python, R, AWS</li><li>
Familiarity with agile methodology including SCRUM team leadership.</li><li>
Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.</li></ul>
Required Experience &amp; Education:<ul><li>
8+ years of experience in Java/J2EE, and SpringBoot</li><li>
Experience in designing and building REST web services using Java at internet scale</li><li>
Strong in Java (v8 plus)</li><li>
Strong in SpringBoot and MVC framework</li><li>
Proficient in OpenShift/Cloud deployments</li><li>
Experience with tuning high-volume applications</li><li>
Experience with caching products</li><li>
Experience with working in Agile environment</li><li>
Proficient in Git, Jenkins, CI/CD pipeline</li><li>
Strong in JUnit, Mockito frameworks</li><li>
College degree (Bachelor+) in related technical/business areas or equivalent work experience.</li></ul>
Desired Experience:<ul><li>
Exposure to OpenShift, AWS, Prompt Engineering, AI Agents.</li><li>
Healthcare experience.</li></ul>
Location &amp; Hours of Work:
Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. 
About Evernorth Health Services<div><div><div><div><div><div><div>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</div></div></div></div></div></div></div></div>

Software Engineering Lead Analyst - HIH - Evernorth

<div>The Provider Data Manager is a strategic leadership role responsible for driving data quality initiatives, managing compliance reporting, and leading a high-performing team. This position plays a critical role in ensuring the accuracy and integrity of provider demographic data across enterprise systems, supporting regulatory filings, and enhancing the overall provider experience to our members and to each regulatory entity. The ideal candidate brings expertise in data analysis, project management, and healthcare operations, with a strong ability to lead cross-functional initiatives and deliver measurable outcomes.
Responsibilities:<ul><li>
Lead, coach, and develop a team of five direct reports.</li><li>
Foster a culture of accountability, continuous improvement, and professional growth.</li><li>
Oversee stretch assignments and strategic projects from initiation to completion.</li><li>
Manage the end-to-end lifecycle of compliance filings, including initiative-taking planning, tracking, and execution.</li><li>
Ensure timely and accurate submission of state-mandated reports related to network adequacy and provider data.</li><li>
Conduct audits and inspections of provider data using tools such as Cognos, MS Access, and Excel.</li><li>
Perform root cause analysis and data mining to identify systemic issues and recommend corrective actions.</li><li>
Collaborate with matrix partners to validate data defects and implement process improvements.</li><li>
Lead cross-functional projects with clear milestones, deliverables, and stakeholder engagement.</li><li>
Facilitate steering committee meetings and provide regular updates to leadership.</li><li>
Coordinate intake tools and filing inventory to ensure alignment with business priorities.</li><li>
Drive ongoing data remediation efforts and ensure alignment with enterprise standards.</li><li>
Analyze provider demographic, contract, and reimbursement data to identify trends and opportunities.</li><li>
Support business intelligence initiatives through reporting and visualization tools.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree or equivalent experience.</li><li>
3+ years in data quality, with proven leadership and project management experience.</li><li>
Advanced Excel skills (VLOOKUP, Pivot Tables/Charts, Transpose functions).</li><li>
Proficient in Word and PowerPoint.</li><li>
Strong analytical and critical thinking skills.</li><li>
Effective communicator with the ability to tailor messages to diverse audiences.</li><li>
Highly organized with the ability to manage multiple priorities and drive results.</li><li>
Strategic perspective with a focus on ROI and long-term impact.</li><li>
Prior exposure to audits, regulatory filings, and quality improvement initiatives.</li><li>
Mon-Fri work schedule to support Cigna Healthcare&rsquo;s core business hours of 8:00-5:00pm EST with an opportunity for flexibility in schedule.</li><li>
Role may sometimes require flexibility to support west coast calls with state regulators.</li></ul>
Preferred Qualifications:<ul><li>
Experience with IF formulas, Flash Fill, Quick Analysis, Power View, MS Access, MS Project.</li><li>
4+ years in healthcare operations, provider services, or contracting.</li><li>
Familiarity with provider data management systems (e.g., HCPM, CPF-Central Provider File, PRDS, Inventory Manager, &amp; industry standard intake tools (e.g., IMS-Information Management Services, Wrike, etc.).</li></ul> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That&rsquo;s why you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Provider Data Manager - Cigna Healthcare - Remote

<div>Oracle EBS R12 Techno-functional Lead Analyst
ABOUT EVERNORTH:
Evernorth&#8480; exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don&rsquo;t, won&rsquo;t or can&rsquo;t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Position Overview
In this role, you will provide hands-on software engineering and production support for one of our enterprise Finance Technology teams. You will be working on enterprise financial and accounting systems critical to the operational success of Evernorth Health Services, US Employer, and international business segments within The Cigna Group. The focus of the work will be to ensure the operational stability of our Oracle E-Business Suite (EBS) application suite &amp; Oracle Fusion Cloud Enterprise Resource Planning (ERP). 
This is a hands-on position with visibility to the highest levels of Finance Technology management who are motivated to see the successful results of our efforts. The role focuses on enabling Cigna's financial transformation to the cloud using the latest technologies and development techniques within the Oracle cloud infrastructure stack, including Software as a Service (SaaS) and Platform as a Service (PaaS) capabilities.
Responsibilities<ul><li> 
 Gather requirements from Business and work on minor enhancements to existing systems and processes.</li><li> Provide incident management and problem resolution.</li><li> Support end user requests in a timely manner.</li><li> Monitor environments, applications, and batch jobs.</li><li> Coordinate with Oracle Support via creating tickets and change requests for issue resolutions, applying patches, ensuring environments are addressed for any security vulnerabilities, and database refreshes.</li><li> Work independently on break fixes, code promotion to different environments.</li><li> Identify gaps in the systems/applications/integrations and plug them as needed.</li><li> Work on process improvements.</li></ul>
Qualifications
Required Skills:<ul><li>
Strong knowledge of Oracle eBusiness Suite R12 Financial modules (GL/ AP/ FA/ CM)</li><li>
Experience in Financial Accounting Hub/ AHCS would be a plus.</li><li>
Experience in integrations with Concur, Ariba and Vertex would be a plus.</li><li>
Experience in implementation/ support of a global environment involving multiple operating units, currencies and localizations is preferred.</li><li>
SQL*Plus, PL/SQL, UNIX Shell script, BI Publisher development</li><li>
Experience in putting together configuration/ setup (BR100) and functional design documents (MD50)</li><li>
Functional knowledge and experience with Oracle Fusion Cloud ERP is preferred.</li><li>
Excellent analytical/troubleshooting skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Able to effectively communicate across teams and roles.</li><li>
Ability and desire to thrive in a proactive, high-pressure environment.</li></ul>
Required Experience &amp; Education:<ul><li>
Bachelor&rsquo;s degree in computer science or a related discipline.</li><li>
Proven experience of 6-8 years of solid, diverse work experience in IT with a minimum of 4 years&rsquo; experience in Oracle eBusiness Suite (R12) design, development, and implementation.</li></ul>
Location &amp; Hours of Work
Hyderabad Innovation Hub &ndash; In-Office
11:30AM &ndash; 8:30 PM IST
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services<div><div><div><div><div><div><div>
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.</div></div></div></div></div></div></div></div>

Oracle EBS R12 Techno-functional Lead Analyst

<div><h2 class="jobSectionHeader">Role Overview:</h2>
The Marketing Project Manager &ndash; MEA is a strategic role within the regional marketing team, responsible for leading high-impact marketing initiatives and customer experience programs across the Middle East and Africa. The role requires strong project management capabilities, deep experience in CX, and the ability to work across diverse stakeholder groups. A data-driven mindset, along with knowledge of digital platforms, mobile apps, and UX principles, supports innovation and customer-centricity. 
 
This individual will also be responsible for developing marketing strategies and plans, representing and leading marketing requirements in cross-functional and strategic projects, and defining KPIs and reporting frameworks to measure success.
This is a mid-management role requiring a high level of autonomy, initiative, and ownership, with the ability to drive projects and strategies independently while collaborating across teams.<h2 class="jobSectionHeader">
Main Accountabilities:</h2><h3 class="jobSectionHeader">
Customer Experience (35%)</h3><ul><li>Lead and support priority CX initiatives aligned with Cigna&rsquo;s global strategy.</li><li>Design and implement programs to gather and analyze customer data to improve marketing effectiveness and customer satisfaction.</li><li>Provide insights and recommendations to the Customer Experience Committee for strategic decision-making.</li><li>Drive cross-functional CX programs across MEA, ensuring alignment with business and marketing goals.</li><li>Benchmark and adapt best practices from other industries to accelerate CX improvements.</li><li>Prepare and lead CX Committee meetings, working groups, and proposals.</li><li>Collaborate with IM Customer Experience, IT, Project Management, and Digital teams to ensure integration and alignment.</li></ul><h3 class="jobSectionHeader">
Marketing Projects (65%)</h3><ul><li>Lead and manage strategic marketing projects including new market and segment initiatives.</li><li>Develop and execute marketing strategies and plans that support business objectives and customer needs.</li><li>Represent and lead marketing requirements in cross-functional and strategic projects, ensuring alignment with business goals.</li><li>Collaborate with Heads of Partner Engagement, Brand &amp; Communications, and Social Media to deliver quarterly priorities.</li><li>Support cross-functional marketing initiatives</li><li>Develop the wellness marketing plan and overseeing its implementation across relevant channels and stakeholder groups.</li><li>Apply structured project management methodologies to ensure timely and high-quality delivery.</li><li>Contribute to digital marketing strategies and support initiatives involving mobile apps and UX enhancements.</li><li>Define KPIs and prepare reports to track performance and guide decision-making.</li></ul><h2 class="jobSectionHeader">
Skills and Capabilities:</h2><ul><li>Customer Experience Expertise: Proven experience in designing and executing CX programs with measurable impact.</li><li>Marketing Strategy &amp; Planning: Ability to develop and implement strategic marketing plans that drive business growth.</li><li>Project Management: Strong ability to lead and manage complex projects using structured methodologies and tools.</li><li>Cross-Functional Leadership: Ability to represent marketing requirements and influence outcomes in strategic, cross-functional initiatives.</li><li>Stakeholder Management: Ability to build and maintain strong relationships with senior stakeholders across diverse cultures and geographies.</li><li>Data-Driven Mindset: Skilled in collecting, analyzing, and interpreting marketing and customer data to inform strategy.</li><li>Digital &amp; UX Knowledge: Familiarity with digital platforms, mobile apps, and UX principles to support marketing innovation.</li><li>Influencing &amp; Communication: Excellent interpersonal, presentation, and written communication skills.</li><li>Commercial Awareness: Understanding of Cigna&rsquo;s product portfolio and market dynamics.</li><li>Adaptability: Comfortable working in a fast-paced, evolving environment with shifting priorities.</li><li>Performance Focused: Committed to delivering high-quality outcomes within deadlines.</li><li>Reporting &amp; KPI Definition: Ability to define performance metrics and prepare reports to support strategic decisions.</li></ul><h2 class="jobSectionHeader">
Qualifications:</h2><ul><li>Bachelor&rsquo;s degree in Marketing, Business, or related field.</li><li>Over 10 years of relevant experience in marketing and project management within a complex international organization.</li><li>Experience in health insurance or related industries is a plus.</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Marketing Project & CX Manager

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