Urwah Admin

The Cigna Group

The Cigna Group is a global health company dedicated to improving the health and vitality of individuals and communities. They focus on innovation and partnerships to provide better health solutions. Their offerings include products and services under Cigna Healthcare and Evernorth Health Services, serving over 190 million customers across more than 30 countries.

<div>Aligned with a team of Cigna Healthcare Sales Professionals, the Dental Sales Executive (DSE) serves as the market leader for dental and vision products, driving growth through strategic partnerships and innovative solutions.<h1 class="jobSectionHeader">
Responsibilities</h1><ul><li>
Develop and execute a comprehensive dental and vision growth strategy within assigned markets.</li><li>
Achieve or exceed membership growth targets through effective prospecting and broker engagement.</li><li>
Manage the end-to-end sales process, including RFP responses, financial presentations, and implementation oversight.</li><li>
Collaborate with matrix partners to design winning presale strategies and deliver competitive proposals.</li><li>
Provide market insights to influence product development and pricing strategies.</li><li>
Lead broker development initiatives and maintain a strong presence in key verticals such as Government, Education, and Healthcare.</li><li>
Deliver training and coaching to internal sales teams on dental product positioning and competitive differentiation.</li><li>
Maintain expert knowledge of Cigna Dental products through ongoing education and participation in business reviews.</li></ul><h1 class="jobSectionHeader">
Qualifications</h1><h2 class="jobSectionHeader">
Required:</h2><ul><li>
Bachelor&rsquo;s degree or equivalent experience.</li><li>
5+ years of dental benefits sales experience; proven healthcare sales track record.</li><li>
Licensed Life &amp; Health producer with ability to travel frequently.</li><li>
Strong strategic thinking, analytical skills, and ability to work independently in complex environments.</li><li>
Excellent communication, negotiation, and presentation skills.</li></ul><h2 class="jobSectionHeader">
Preferred:</h2><ul><li>
Managed dental sales experience.</li><li>
Experience influencing cross-functional teams in a matrixed organization.</li><li>
Financial acumen and membership growth orientation.</li></ul> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan. 
At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. 
 
 
 
 
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Dental Sales Executive: U500 (Hybrid; MD/DC/VA)

<div><h2 class="jobSectionHeader">Role Overview:</h2>
The Service Management Manager is responsible for leading and governing all IT Service Management (ITSM) processes across the organization.
This role ensures the stability, performance, and continuous improvement of IT services through effective management of incident, change, and service processes, while ensuring alignment with ITIL best practices, internal governance, and business expectations.
The role will work closely with infrastructure, application, and business teams to ensure reliable service delivery and optimal customer experience.<h2 class="jobSectionHeader">
Key Responsibilities:</h2><ul><li>
Own and manage ITSM processes including Incident Management, Change Management, and Service Request Management</li><li>
Create and lead service management communication strategy</li><li>
Ensure adherence to ITIL framework and enterprise governance standards</li><li>
Lead end-to-end incident management ensuring timely resolution and communication</li><li>
Manage major incident handling, root cause analysis completion by the stakeholders with the relevant teams, and preventive action tracking</li><li>
Collaborate with stakeholders and CISO on change management lifecycle including CAB processes and risk assessment</li><li>
Ensure all changes are properly documented, approved, and tracked</li><li>
Monitor service performance against SLAs and OLAs and drive continuous improvement</li><li>
Produce service reporting dashboards and communicate performance to stakeholders</li><li>
Manage and optimize ServiceNow (SNow) ITSM modules</li><li>
Maintain CMDB accuracy, governance, and configuration integrity</li><li>
Support IT service continuity planning including disaster recovery readiness</li><li>
Identify risks impacting service availability and implement mitigation actions</li><li>
Act as the primary interface between IT and business stakeholders on service performance</li><li>
Coordinate with vendors and third-party providers to ensure service delivery standards</li></ul><h2 class="jobSectionHeader">
Qualifications:</h2><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>
ITIL certification (mandatory)</li><li>
Minimum 5+ years of experience in IT Service Management</li><li>
Proven experience in Incident Management and Change Management</li><li>
Strong experience with ServiceNow (SNow) platform</li><li>
Familiarity with CMDB management and IT service governance</li><li>
Candidates must be based in Riyadh, KSA</li></ul><h2 class="jobSectionHeader">
Skills:</h2><ul><li>
ITIL Service Management Processes (Incident, Change, Service Requests)</li><li>
ServiceNow (SNow) ITSM modules</li><li>
CMDB management and service configuration control</li><li>
SLA monitoring and service performance reporting</li><li>
Service continuity and disaster recovery practices</li><li>
Stakeholder and vendor management</li><li>
Communication and collaboration</li><li>
Problem-solving and analytical thinking</li><li>
Strong governance and organizational skills</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Service Management Senior Analyst

<div><div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div>
As a Pharmacy Operations Lead Representative you will be responsible for the distribution of workload and monitoring of workflow for members of their assigned area to ensure assigned work is completed timely and accurately. Serves as a resource to supervisor and back up to cell owners and team members.
**Required Shift: Sunday- Wednesday 5:00am - 3:30pm
ESSENTIAL FUNCTIONS<ul><li>
Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed.</li><li>
Serve as the first line resource for questions/issues from team and cell owners, in coordination with supervisor; demonstrates leadership qualities consistent with the Express Way values.</li><li>
Effectively manages issues impacting productivity of team members; including offering solutions, collaborating with others, communicating status and escalating as needed.</li><li>
Assist Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.</li><li>
Assist in the development, documentation and updating of policies and procedures for Coordinators, including specific training and validation material; Assist in training and validating Automation staff regarding procedures, including one on one training and/or to group sessions as needed, ensure that all team members are cross trained to cover production functions.</li><li>
Other duties as assigned.</li></ul>
QUALIFICATIONS<ul><li>
High School diploma or equivalent is required.</li><li>
Ability to obtain Missouri State Pharmacy Technician license.</li><li>
3+ yrs relevant working experience in a pharmacy dispensing setting preferred.</li><li>
1+ yr leadership or team development experience preferred.</li><li>
General PC knowledge: Microsoft Word, Excel, PowerPoint, and email skills, preferred.</li><li>
Knowledge of standard concepts, practices, and procedures within dispensing pharmacy</li><li>
Experience troubleshooting problems in a pharmacy dispensing environment is preferred.</li><li>
Strong attention to detail with good organizational skills</li><li>
Good verbal and written communication skills</li><li>
Willingness to work a flexible schedule when needed and ability to stand for the full shift.</li><li>
Ability to adapt in a dynamic work environment, learn quickly, troubleshoot problems, and make decisions.</li></ul>
WHAT WE OFFER:
<ul><li>Health coverage effective day 1 (including Medical, Dental and vision</li><li>
401(k) plan with company match</li><li>
Holiday Pay and Paid time off</li><li>
Education/Certification Program (Grow to Thrive)</li><li>
Career Growth and advancement opportunities</li></ul>
PHYSICAL REQUIREMENTS:<ul><li>
Stand for lengthy periods.</li><li>
Lift up to 50 lbs. occasionally and 30 lbs. frequently.</li><li>
Perform repetitive motion with fingers, hands, and arms.</li><li>
Work may be in confined areas close to machinery.</li><li>
Work may be in performed in an environment with varying noise levels.</li></ul>
Please note: This position is fully on‑site and does not permit remote work. Any references to home‑based internet requirements do not apply to this role.</div></div></div></div></div></div></div></div></div> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Pharmacy Operations Lead Representative - Express Scripts

<div>WORK LOCATION: will need to live within the defined territory: Maryland, Virginia or DC<div><div><div><div><div><div><div><div><div>
The Provider Contracting Advisor serves as an integral member of the Provider Contracting Team and reports to the AVP, Provider Contracting. This role assists in managing commercial contract negotiations and activities for a local given territory.
DUTIES AND RESPONSIBILITIES<ul><li>
Manages complex contracting and negotiations for fee for service and value-based reimbursements (e.g., Hospital systems, Ancillaries, and physician groups).</li><li>
Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy.</li><li>
Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.</li><li>
Contributes to the development of alternative network initiatives. Supports and provides direction to develop network analytics required for the network solution.</li><li>
Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.</li><li>
Creates and manages initiatives that improve total medical cost and quality.</li><li>
Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives.</li><li>
Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms.</li><li>
Creates healthcare provider agreements that meet internal operational standards and external provider expectations. Ensures the accurate implementation, and administration through matrix partners.</li><li>
Assists in resolving elevated and complex provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.</li><li>
Manages key provider relationships and is accountable for critical interface with providers and business staff.</li><li>
Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.</li><li>
Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.</li><li>
May provide guidance or expertise to less experienced specialists.</li></ul>
POSITION REQUIREMENTS<ul><li>
Bachelor's Degree Preferred; preferably in the areas of Finance, Economics, Healthcare or Business related. Industry experience will be considered in lieu of a bachelor&rsquo;s degree. MBA or MHA preferred.</li><li>
3+ years Managed Care contracting and negotiating experience involving complex delivery systems and organizations strongly preferred.</li><li>
Experience in developing and managing key provider relationships</li><li>
Knowledge of complex reimbursement methodologies, including incentive based models strongly preferred.</li><li>
Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners.</li><li>
Intimate understanding and experience with hospital, managed care, and provider business models.</li><li>
Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization.</li><li>
The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations.</li><li>
Customer centric and interpersonal skills are required.</li><li>
Demonstrates an ability to maneuver effectively in a changing environment.</li><li>
Superior problem solving, decision-making, negotiating skills, contract language and financial acumen.</li><li>
Knowledge and use of Microsoft Office tools.</li></ul></div></div></div></div></div></div></div></div></div> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 92,000 - 153,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan. 
At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. 
 
 
 
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Provider Contracting Advisor - Cigna Healthcare

<div>About Cigna Healthcare<h3 class="jobSectionHeader">
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.</h3><h3 class="jobSectionHeader">
Our mission is to improve the health, well-being, and peace of mind of those we serve.</h3><h3 class="jobSectionHeader">
Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive-ensuring your well-being and work-life balance.</h3><h3 class="jobSectionHeader">
We're looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.</h3><h3 class="jobSectionHeader">
At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter.</h3><h3 class="jobSectionHeader">
Grow with us-and help shape the future of healthcare.</h3>
Purpose of this Role<ul><li>
The Lead AI Architect (AI) is responsible for defining, adopting, and assuring AI-enabled data architectures that are commercially viable, technically robust, and aligned to Cigna&rsquo;s enterprise and data strategy.</li><li>
As part of the International Health Global Architecture function, this role sets architectural direction and ensures strategic priorities are realised through data and AI delivery.</li><li>
This role will drive innovation, productivity and operational improvements, and customer experience transformation by applying modern AI architecture in a secure, scalable, and responsible manner.
</li><li>This role collaborates closely with business leaders, product teams, engineering, and third-party partners to ensure data and AI investments deliver measurable value while meeting regulatory, operational, and security requirements.</li></ul>
Main Duties / Responsibilities
Strategy &amp; Architecture Leadership<ul><li>
Architect and own enterprise-scale Generative AI platforms supporting multiple business use cases, including internal pilots, automation assistants, knowledge discovery, and customer-facing AI experiences.</li><li>
Define and maintain reference target-state data and AI architectures for International Markets, aligned to enterprise architecture standards and data strategy.</li><li>
Act as a senior architectural authority for AI-enabled data solutions, ensuring consistency, reuse, and long-term sustainability across the landscape.</li><li>
Advocate for AI-driven data design, embedding modern AI and analytics patterns into enterprise data platforms and services.</li><li>
Maintain an active awareness of emerging trends in data architecture, AI/ML, and enterprise technology, assessing their potential impact and value for Cigna, advising senior leadership on AI strategy, feasibility and adoption paths.</li></ul>
AI Architecture<ul><li>
Define architectural patterns and standards to support AI model lifecycle management, AI and data pipelines, feature engineering, and associated design artefacts.</li><li>
Architect and own enterprise-scale Generative AI platforms supporting multiple business use cases, including internal pilots, automation assistants, knowledge discovery, and customer-facing AI experiences.
</li><li>Define and maintain reference architectures and design patterns for LLM-based applications, covering model access, orchestration, retrieval, prompt management, evaluation, and observability.
</li><li>Ensure that AI architectures support the needs of data science, analytics, and AI use cases, including scalability, performance, data quality, and governance.</li><li>
Work with Solution Architects and engineering teams to translate business and technical requirements into coherent end-to-end data and AI solution designs.</li></ul>
Delivery &amp; Governance<ul><li>
Participate across the full delivery lifecycle, from early concept shaping and investment cases through to design assurance and governance during build and implementation.</li></ul><ul><li>
Provide architecture governance through design reviews, standards definition, and participation in architecture review and approval forums.</li><li>
Capture and manage architectural risks, issues, and assumptions, articulating their financial, operational, and delivery impacts.</li><li>
Support sponsors in the creation of well-rounded and compelling business cases for data and AI-led change.</li></ul>
Stakeholder &amp; Commercial Leadership<ul><li>
Proactively engage with stakeholders across Business, IT, and third-party partners to ensure solutions are cost-effective, appropriate, and aligned to business outcomes.</li><li>
Take a lead role in the selection and assessment of third-party data and AI solutions, establishing and maintaining effective supplier and partner relationships where required.</li><li>
Apply strong commercial awareness, including financial planning, budgeting, and cost-benefit considerations, in architectural decision-making.</li></ul>
Capability Building &amp; Mentoring<ul><li>
Provide high-level mentoring and guidance to architects, design, and development teams to embed data and AI principles, standards, and best practices.</li><li>
Take a lead role in the selection and assessment of third-party data and AI solutions, establishing and maintaining effective supplier and partner relationships where required.</li><li>
Contribute to the maturity of Cigna&rsquo;s data and AI architecture capability through knowledge sharing, standards development, and continuous improvement.</li><li>
Apply strong commercial awareness, including financial planning, budgeting, and cost-benefit considerations, in architectural decision-making.</li></ul>
Skills &amp; Experience
Essential Experience<ul><li>
Demonstrated expertise in architecting and leading large-scale AI initiatives, taking solutions from proof of concept through to successful production deployment.</li><li>
Deep understanding of architectural considerations and trade-offs in AI and machine learning projects, built through hands-on delivery experience.</li><li>
Experience working effectively within globally distributed teams and complex stakeholder environments.</li></ul>
Generative AI &amp; Core Concepts:<ul><li>
Large Language Models (LLMs), embeddings, prompt engineering - Retrieval-Augmented Generation (RAG), Knowledge bases and Multimodal embeddings</li><li>
Agentic AI workflows and tool calling - Model Context Protocol (MCP) concepts and context management</li><li>
Knowledge on foundational models and inference profiles, regional hosting and restrictions of various models and be able to identify the right model for the right requirements.</li></ul>
AI Architecture &amp; Tooling<ul><li>
Awareness of AI Gateway / model access layer design and access controls on the gateways.</li></ul><ul><li>
Proficiency in designing and implementing AI Gateway/model access layers to facilitate secure and scalable access to AI models.</li><li>
Experience in architecting solutions with vector databases and semantic search for efficient retrieval of information from large volumes of unstructured data.</li><li>
Skilled in leveraging document intelligence platforms (e.g., Azure Form Recognizer, AWS Textract, Google Document AI) for document classification, data extraction, and entity recognition from varied formats including scanned documents, PDFs, and handwritten forms.</li><li>
Knowledge of Intelligent Document Processing (IDP) solutions for automated ingestion, parsing, and validation of unstructured documents, ensuring accurate routing of documents to appropriate business workflows.</li><li>
Familiarity with workflow orchestration frameworks (such as LangChain, LangGraph, or equivalent) to automate end-to-end document processing pipelines, including document routing, exception handling, and integration with downstream systems.</li><li>
Understanding of optical character recognition (OCR), natural language processing (NLP) techniques, and entity linking for extracting actionable insights from diverse data types.</li><li>
Awareness of data validation, quality checks, and document lifecycle management best practices to ensure compliance and reliability in document processing solutions.</li></ul><ul><li>
End-to-end AI pipelines: ingestion, retrieval, generation, evaluation and rollout.</li><li>
Familiarity with AI governance, model lifecycle considerations, and responsible use of data and AI, particularly within regulated environments.</li></ul>
Qualifications<ul><li>
Advanced degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.</li><li>
10+ years of experience building and architecting large-scale software or AI systems in medium-to-large enterprises.</li><li>
5+ years of experience with AI/ML, NLP, or Generative AI</li><li>
Experience working in regulated or compliance-sensitive environments (e.g., healthcare, finance, insurance, global enterprises).</li><li>
Strong communication skills with the ability to influence technical and non-technical stakeholders, with English at C2 level.</li></ul>
Why You'll Love Working here<ul><li>
Competitive salary</li><li>
Multicultural and hybrid working environment</li><li>
Private Medical Insurance</li><li>
Employee Wellbeing Benefits</li><li>
Educational Development Program</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Lead AI Architect

<div>Help us lead what&rsquo;s next.
Are you energized by solving complex problems, improving reliability at scale, and leading teams that make a meaningful impact? As a Software Engineering Senior Manager, you will lead the technology platform that supports critical pharmacy fulfillment operations for Home Delivery, Accredo, and Express Scripts Specialty Distribution Services. This is an opportunity to modernize systems, strengthen operational excellence, and develop a high-performing team while helping deliver exceptional service to the people who depend on us every day.
Responsibilities<ul><li>
Lead the strategy, stability, security, and performance of the Safire application platform and related pharmacy technology solutions.</li><li>
Drive operational excellence by improving platform resiliency, scalability, availability, and supportability.</li><li>
Partner with Product Owners, engineers, and automation teams to prioritize work, improve service delivery, and accelerate modernization efforts.</li><li>
Evaluate and champion innovative technologies, including cloud and AI-enabled solutions, to enhance business outcomes and operational efficiency.</li><li>
Serve as a trusted advisor to business and IT leaders, aligning technology solutions with enterprise standards and strategic goals.</li><li>
Lead production incident response, root cause analysis, and prevention strategies that reduce risk and improve customer experiences.</li><li>
Build, coach, and develop a high-performing team of 8&ndash;15 professionals, fostering accountability, collaboration, continuous learning, and career growth.</li><li>
Establish and monitor key performance indicators that measure platform health, service quality, and operational effectiveness.</li><li>
Drive process improvement initiatives, change management practices, and production governance activities that strengthen delivery outcomes.</li><li>
Create an environment where teams are empowered to solve problems, innovate, and continuously improve.</li></ul>
Required Qualifications<ul><li>
Minimum 8 years of experience in software engineering, application support, production systems, or related technology roles.</li><li>
Minimum 3 years of experience leading technical, engineering, or application support teams.</li><li>
Experience supporting complex enterprise applications in a production environment.</li><li>
Knowledge of cloud platforms such as AWS or OpenShift.</li><li>
Experience with Microsoft C#.NET, C++, Angular, Oracle, and Microsoft SQL Server.</li><li>
Demonstrated success diagnosing, resolving, and preventing complex production issues.</li><li>
Experience with incident management, root cause analysis, and operational problem solving.</li><li>
Experience working within Agile delivery frameworks.</li><li>
Strong communication and relationship-building skills with technical and non-technical stakeholders.</li><li>
Ability to manage competing priorities and make sound decisions in fast-paced, high-impact situations.</li></ul>
Preferred Qualifications<ul><li>
Bachelor&rsquo;s degree.</li><li>
Experience with AI technologies and automation solutions.</li><li>
Experience supporting manufacturing, fulfillment, or pharmacy-related systems.</li><li>
Experience with release management, change management, and production governance.</li><li>
Growth mindset with a passion for continuous improvement, innovation, and team development.</li></ul> 

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 138,100 - 230,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan. 
At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here. 
 
 
 
 
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Software Engineering Senior Manager - Hybrid

Cigna, a leading Health Services company, is looking for an exceptional Full Stack Engineer in our Behavioral Health organization. The Full Stack Engineer is responsible for the delivery of a business need starting from understanding the requirements to deploying the software into production. This role requires you to be fluent in some of the critical technologies with proficiency in others and have a hunger to learn on the job and add value to the business. Critical attributes of being a Full Stack Engineer, among others, are ownership, eagerness to learn an open mindset. In addition to delivery, the Full Stack Engineer should have automation first and continuous improvement mindset. Person should drive the adoption of CI/CD tools and support AI‑assisted development tools to enable rapid, high‑quality delivery.
 
Responsibilities: 
<ul>
<li>Collaborate with business stakeholders, product owners, and technical leadership to gather, analyze, and translate requirements into scalable application solutions.</li>
<li>Design and develop modern applications following best practices in performance, accessibility, and usability.</li>
<li>Apply strong software architecture design principles to deliver reusable code, intuitive interfaces and consistent design systems.</li>
<li>Design, develop, and maintain backend services and RESTful APIs using Java and Spring Boot.</li>
<li>Build cloud‑native applications on AWS and Openshift/Kubernetes, leveraging managed services and best practices for scalability, reliability, and security.</li>
<li>Leverage AI‑assisted development tools (e.g., Cursor, Devin AI, Claude Code, GitHub Copilot) to:</li>
<li>Accelerate feature development and prototyping.</li>
<li>Improve code quality, refactoring, and documentation.</li>
<li>Assist with debugging and test generation.</li>
<li>Automate repetitive engineering tasks.</li>
<li>AI Prompting Context Engineering.</li>
<li>Vibe Coding Rapid Iteration.</li>
<li>Integrate applications with Oracle, DynamoDB databases, including schema design, query optimization, and transactional consistency.</li>
<li>Implement secure authentication and authorization for web applications and APIs.</li>
<li>Design and maintain CI/CD pipelines to automate build, test, and deployment workflows.</li>
<li>Deploy and manage applications using containerization and cloud‑based infrastructure as required.</li>
<li>Supporting legacy applications involves updating frameworks and libraries to enhance security, performance, and compatibility.</li>
<li>Monitor application health, performance, and logs; proactively identify and resolve issues.</li>
<li>Participate actively in Agile ceremonies: planning, grooming, standups, demos, and retrospectives.</li>
<li>Conduct code reviews and enforce engineering best practices across frontend, backend, and cloud components.</li>
<li>Continuously evaluate and adopt modern frameworks, cloud services, and AI‑driven engineering practices to improve delivery speed and quality.</li>
</ul>
Experience Required: 
<ul>
<li>5 - 8 years of software development experience, frontend and backend</li>
<li>Strong backend development experience using Java and Spring Boot, including:</li>
<li>REST API design and implementation</li>
<li>Microservices‑based architectures</li>
<li>Strong understanding of version control (Git) and collaborative development workflows.</li>
<li>Strong frontend development expertise</li>
<li>Modern JavaScript / TypeScript.</li>
<li>Component‑based architecture.</li>
<li>HTML5, CSS3, responsive design.</li>
<li>Strong AWS or Openshift/Kubernetes cloud development experience</li>
<li>EC2, S3, RDS, DynamoDB</li>
<li>Lambda, ECS/EKS</li>
<li>IAM, CloudWatch, API Gateway</li>
<li>Experience designing and maintaining CI/CD pipelines using tools such as:</li>
<li>Git, Jenkins, GitHub Actions, ArgoCD.</li>
<li>Experience with DevOps practices, containerization (Docker), and cloud‑native deployment patterns.</li>
<li>Mandatory hands‑on experience using AI‑assisted development tools such as Cursor, Devin AI, Claude Code, GitHub Copilot or equivalent for rapid development and code quality improvement.</li>
</ul>
Experience Desired: 
<ul>
<li>Experience with microservices, event‑driven architectures, or messaging systems.</li>
<li>Knowledge of application security best practices (OAuth, JWT, secure API design).</li>
<li>Experience with automated testing frameworks (JUnit, Mockito, Cypress, Playwright, etc.).</li>
<li>Knowledge and/or experience with Health care information domains preferred</li>
</ul>
Education and Training Required: 
<ul>
<li>Bachelor’s degree (or equivalent) required.</li>
</ul>
Primary Skills: 
<ul>
<li>Java, Spring Boot, Hibernate, Oracle, Kafka, Struts, TopLink, AI automation, IBM MQ, TypeScript, Angular, React, HTML/CSS, JavaScript, Rest APIs, AWS, Lambda, SQS, EC2, DynamoDB, Git, CI/CD, Eclipse, ESP, JBOSS.</li>
</ul>
Additional Skills: 
<ul>
<li>AWS, Git, Lambda, design patterns.</li>
<li>Design and architect the solution independently and deliver to production with AI automation mindset.</li>
<li>Take ownership and accountability.</li>
<li>Assist with Cloud Center of Excellence (CoE) and Cigna Information Protection (CIP) on application and design reviews to ensure successful Production deployments.</li>
<li>Have a quality mindset, not just code quality but also to ensure ongoing application/data quality by monitoring data to identify problems before they have business impact</li>
<li>Take risks and champion new ideas.</li>
</ul>
About Evernorth Health Services
 Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Software Engineering Lead Analyst - HIH - Evernorth

Join The Cigna Group and explore 24   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.