Qureos Mentor

The Closet General Trading LLC

Responsibilities: 
<ul>
<li>Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.</li>
<li>Showcase product features and benefits to potential customers, actively promoting sales.</li>
<li>Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.</li>
<li>Handle customer inquiries, resolve complaints, and escalate issues when necessary.</li>
<li>Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.</li>
<li>Ability to manage basic store operations: processing shipment/transfers in a timely manner, merchandising goods on sales floor, maintaining perfect visual standards, aware of inventory/shortage concerns, communicate replenishment needs.</li>
<li>Schedule flexibility and dependability</li>
</ul>
 Qualifications:.
<ul>
<li>Arabic speaking is a plus</li>
<li>Can join Immediately</li>
<li>Minimum of 3 years' experience in Retail is a must</li>
<li>Preferably with excellent communication skills. (English )</li>
<li>Strong negotiation skills with the ability to resolve customer s issues and complaints.</li>
<li>Excellent Computer Knowledge: Microsoft excel and outlook.</li>
<li>Preferable excellent oral and written communication skills</li>
<li>Excellent communication and interpersonal skills. 
</li>
<li>Strong persuasive abilities and a customer-centric approach</li>
<li>Ability to work in a fast-paced environment and adapt to changing circumtances.</li>
<li>Positive attitude, self-motivated and a team player.</li>
</ul>

Luxury Retail Sales Associate

Seller Relations Officer is responsible for providing assistance, information, and support to customers through email, WhatsApp, and phone calls. The role includes answering inquiries, relaying customer issues and concerns to the Product Management Director and team members and ensuring overall customer satisfaction through effective communication.
 
 Key Responsibilities 
 Respond promptly to customer inquiries across channels (email, WhatsApp, phone calls) in a professional manner.
 Provide accurate information to customers and escalate issues and concerns to team members.
 Maintain strong customer relationships by ensuring satisfaction and trust.
 Collaborate with internal teams to resolve customer challenges effectively.
 Relay customer issues and concerns to team members.
 Collect and verify customers bank account details for settlement transactions.
 Perform other related tasks as directed by Product Management Director.
 
 Qualifications: 
 Proven experience in customer service or a related role.
 Excellent verbal and written communication skills (English and Arabic). 
 Strong active listening and comprehension skills.
 Ability to handle multiple inquiries simultaneously and prioritize tasks effectively.
 Flexibility to manage different customer types and adapt communication styles accordingly.
 Detail-oriented with problem-solving and organizational skills.

Seller Relations Officer

Join The Closet General Trading LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Closet General Trading LLC

ABOUT_COMPANY

Luxury Retail Sales Associate

Seller Relations Officer