Qureos Mentor

The Community Builders

About The Community Builders, Inc. Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position has a requirement of five days a week in office. Essential Functions: Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues. Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants. Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports. Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements. Keeps informed of market conditions and update competitive market analysis quarterly. Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers. Monitors rent balances, collects rents, and sends out late or quit notices as required. Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management. Oversees office functions, including office hours, filing, computer systems, reports, etc. Inspects property, picks up litter, and reports issues to Service Maintenance Manager. Handles resident issues and concerns, partnering with Community Manager as needed. Inspects market ready units for acceptance to lease and for resident move in. Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process. Performs other duties are required. Education &amp; Experience: College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required. 2+ years of experience in Property Management, Hotel, Hospitality or Retail required. Industry designations (COS, LIHTC, ARM&reg;, etc.) preferred. Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required. Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required. Proven Excellent Customer Service skills required. Benefits Medical, dental, and vision insurance 12 Paid Holidays &amp; tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life &amp; Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical &amp; dependent care FSA Hospital &amp; Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay Rate: $24-26/hour The Community Builders is an equal opportunity employer.

Assistant Community Manager

About The Community Builders, Inc. (TCB) Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential. Position Description: Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance. They must manage the company&rsquo;s objectives and property operating budget, with the primary goals of increasing the cash flow, balancing the budget, maintaining the physical asset and providing a quality living environment, with superior customer service for residents. This role will establish and maintain a positive, productive working relationship with the property&rsquo;s team members, ensuring their adherence to TCB&rsquo;s Mission Statement, policies, and procedures; and that the site is in compliance with regulatory requirements. This position has a requirement of five days a week in office. Essential Functions: Additional Responsibilities: Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed. Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management. Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing. Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR. Corporate Committees Group Attend trainings, seminars and conferences Available for emergencies, on call duties, resident functions and weekends as needed. Knowledge, Skills and Abilities: Excellent budget and financial management skills Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required Microsoft Word, Excel, Outlook and Yardi or other industry software experience required Excellent verbal and written communication skills required Knowledge of Federal Fair Housing Laws &amp; Guidelines a plus Demonstrated excellent customer service skills are necessary to be successful in this role Ability to speak a second language is a plus! Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary Leadership skills and understanding of effective management of personal development for all employees desired Physical Demands &amp; Work Environment: Ability to move around the building or site; able to move up to 50 pounds; able to work in outdoor conditions. Some travel to local sites may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education &amp; Experience: BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role. Industry designations such as COS, LIHTC, ARM&reg;, CPMC&reg;, etc. preferred. Benefits Medical, dental, and vision insurance 12 Paid Holidays &amp; tenure-based PTO accruals Employer contributions to Health Savings Accounts Company paid Life &amp; Disability Insurance 403(b) retirement plan with company match Tax-advantage accounts: commuter/parking, medical &amp; dependent care FSA Hospital &amp; Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Salary: $60-70k The Community Builders is an equal opportunity employer.

Community Manager

Join The Community Builders and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Community Builders

About Company

Assistant Community Manager

Community Manager

Community Manager