Urwah Admin

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><p>As an <b>Administrator </b>you will <b>, </b>review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.
</p><p><b>In this role, you will:
</b></p><div><ul><li>Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
</li><li>Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
</li><li>Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.
</li><li>Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
</li><li>Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
</li><li>Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
</li><li>Other activities may include:
 <br>
<ul><li>Conduct briefings and inductions/training as required for new joiners across grades 1-4.
 </li><li>Compile induction material and equipment required (as well as maintenance) for briefings/training.
 </li><li>Make suggestions for improvements and provide statistical and/or productivity analysis.
 </li><li>Allocate tasks for staff and update staff /team on new procedure/processes.
</li></ul></li></ul></div><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><div><ul><li>12 Years schooling or equivalent and 1+ year in administration.
</li><li>Proven experience as an office administrator, office assistant or relevant role.
</li><li>Outstanding communication and interpersonal abilities.
</li><li>Excellent organizational skills.
</li><li>Familiarity with office management procedures and basic admin principles.
</li><li>Excellent knowledge of MS Office and office management software.
</li><li>Proficiency in managing and analysing data.
</li></ul></div><p>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Administrator, dnata Airport Operations

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>The <b>Production Planning </b>department at Emirates Engineering plays a pivotal role in getting all the required maintenance done in the most efficient manner. Utilizing advanced planning tools, in depth technical reviews and collaborating closely with various teams, we ensure smooth maintenance operations, minimizing downtime and maximizing aircraft availability. Our focus is on maintaining high safety and efficiency standards while adapting to the airline&rsquo;s dynamic requirements.
</p><p>To accomplish core functional planning tasks, within the production planning &amp; control group, including, Aircraft Maintenance &amp; Workshops. Ensuring the continuing support of these functions, whilst delivering to the business, technical and production outputs required, to ensure that the Emirates Fleet of aircraft are maintained to the highest standards, in line with all requirements pertaining to the functional area. To assist the team to ensure accomplishment of all planned and non-routine activities on time, in budget and to the quality and safety standards expected.
</p><p><b>In this role, you will:
</b></p><ul><li>Support the delivery of Production Planning activities for Aircraft Maintenance working with the PPEs &amp; PPOs, to ensure the service is meeting agreed SLA.
</li><li>Follow processes in all planning and control phases of the maintenance input, including workpack production and workpack closure and control.
</li><li>Support the delivery of Production Planning activities for Overhaul Workshops, working with the shop PPEs &amp; PPOs, to ensure the service meets agreed SLA
</li><li>Ensure the planning process is delivering SSS/Task 2 parts to Aircraft Maintenance per agreed timelines though appropriate planning in the shop. Simultaneously ensure that minimum stock levels are maintained for components as agreed with Materials Management and/or as directed by the Shop PPE.
</li><li>Support the delivery of Production Planning activities for Overhaul Workshops, not limited to, but including : Creation of Work orders, Coordinating with MS/SDG/GSE/Facility for materials / tools requirement for maintenance tasks, Control and monitoring of incoming US Items and items awaiting for Parts or ETS input (US/AP Room) &amp; Maintain housekeeping in PPC working areas.
</li><li>Liaise with Good Inwards for resolution of SDR?s. Coordinate with Binning Team, thru SDG for disposal of hazardous materials.
</li><li>Support assigned section/areas, by ensuring that all work assigned is carried out diligently, accurately and in good time, ensuring that all SLAs are met by the section. Support to create reports and supporting documentation, to enable accomplishment of Adhoc requests and customer support.
</li><li>Participate and contribute to projects and planning activities that continuously improve the product delivered by the department.
</li><li>Support the delivery of the PPC function within Budget, ensuring you have a cost conscious mind-set.
</li><li>Under the direction of the PPE/PPO, work with 145 production teams to reduce the cost of maintenance across all categories; Labour, Materials &amp; other costs.
</li><li>Support the Safety and Compliance of the PPC teams deliverables, ensuring adherence with EPM's and Work Instructions.
</li><li>Engage in the Performance Management process and ensure you are actively engaged in achieving 100% of the planned Objectives and Development Plans. Ensure continuous developing and provide the department with a benefit from the training and development effort.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for this role, you will need:
</b></p><ul><li>12 Years schooling or equivalent
</li><li>Good understanding of Aircraft documentation and records including AMM, IPC, CMM?s, Work Packages and Maintenance Schedules.
</li><li>Engineering experience- In Production Planning, Aircraft Maintenance, Workshops, Maintenance Planning, Technical Records or a related environment..
</li><li>Knowledge of MS Office applications i.e. Word, Excel and PowerPoint.
</li></ul><ul><li>Knowledge of ULTRAMAIN is an advantage
</li></ul><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Senior Planning Assistant

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Emirates is a global leader in the aviation industry, known for its exceptional customer service and cutting-edge technology. Based in Dubai, the airline operates a vast network of international flights, offering passengers unparalleled comfort and convenience. As part of the Emirates Group, the company is committed to delivering innovative solutions and creating memorable travel experiences. With a strong focus on customer satisfaction, Emirates integrates modern communication channels to enhance service delivery across all touchpoints. The airline continues to set industry standards in operational excellence, sustainability, and digital transformation, ensuring that it remains a top choice for travellers worldwide.
</p><p>As a <b>Resource Planning Officer </b>you will ensure maximum network resource productivity and efficiency by use of resource planning in order to achieve targeted service levels. Maximise the value of the data held in the systems by analysing it, using innovative methods, requirements of management and extract insights using creative data mining approaches.
</p><p><b>In this role, you will:
</b></p><div><ul><li>Work as part of team and follow established operating standard and procedures to meet requirements with high quality outputs and contribute to the division achieving its goals.
</li><li>Communicate regularly with Contact centre operations teams to identify report/schedule requirements and adherence issues and their impact on the business.
</li><li>Create a plan of action to maintain network and contact centre service levels.
</li><li>Have a thorough knowledge of Corporate Emergency Response policies and procedures to ensure immediate activation, when required, during an unforeseen event.
</li><li>Participate in a rotating remote support team for Global Connect to ensure 24x7 coverage across the network, in relation to technical and operational incidents.
</li><li>Develop weekly roster on agreed cycles ensuring schedules optimise available resources. Develop interaction forecasts, annual leave and training plans based on strategic direction established GCRPT for each contact centre ensuring each area has adequate staff to meet service levels. Produce and maintain employee schedules which ensure that targeted service levels are achieved.
</li><li>Liaise with Contact Centre Operations Officers and local management teams to manage holiday planning, agent change of hours requests and leave allocation so as to maintain high employee satisfaction without compromising on customer service.
</li><li>Use developed forecasts to identify gaps in operational coverage with current manpower and recommend overtime requirements, ensuring adherence to employee legislation for the respective jurisdiction for the next 2 weeks ahead.
</li><li>Proactively address shift and daily operational productivity and manage and troubleshoot immediate operational issues in order to maintain network service levels and to ensure impact on customer service across the contact centre and retail office network is kept to a minimum.
</li><li>Monitor recruitment and attrition rates and highlight potential issues to the Contact Centre Operations team and training departments to ensure adequate resources is recruited and competent in appropriate skills.
</li><li>Produce regular communication newsletters to the network updating them on annual leave availability and potential resource surplus and shortfall periods.
</li></ul></div><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><div><ul><li>Working experience as a Resource Planner/ Data Analyst within Aviation Industry or Contact Centre.
</li><li>Ability to work as a sole contributor &amp; as a team player to meet tight deadlines.
</li><li>Deliver strong results within a virtual team environment.
</li><li>Ability to build enduring relationships within the business.
</li><li>Advanced knowledge in MS Excel (Macro, Pivot tables etc.)
</li><li>Advanced knowledge in PowerPoint.
</li><li>Working knowledge of databases like SAP, Micro Strategy, SQL servers etc.
</li></ul></div><p>Emirates Group is an international organisation with employees from over 170 nationalities; we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Resource Planning Officer

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Emirates is a global leader in the aviation industry, known for its exceptional customer service and cutting-edge technology. Based in Dubai, the airline operates a vast network of international flights, offering passengers unparalleled comfort and convenience. As part of the Emirates Group, the company is committed to delivering innovative solutions and creating memorable travel experiences. With a strong focus on customer satisfaction, Emirates integrates modern communication channels to enhance service delivery across all touchpoints. The airline continues to set industry standards in operational excellence, sustainability, and digital transformation, ensuring that it remains a top choice for travellers worldwide.
</p><p>As a <b>Resource Planning Coordinator, </b>you will provide comprehensive support to the Global Connect Resource Planning Officers and Resource Planning Manager by collating and analysing information in order to produce timely reports and recommendations on changes in customer interaction arrival patterns, volume forecasts discrepancies and staff occupancy levels. Actively manage the day-to-day real time operational requests from our Global Contact Centre customers and proactively provide solutions and recommendations to ensure that revenue and service quality levels are achieved.
</p><p><b>In this role, you will:
</b></p><ul><li>Coordinate with Contact Centre Teams across the network in order to prepare reports to investigate specific business areas and trends. Investigate spurious service level results, report on reasons for the result and provide recommendations to avoid in the future.
</li><li>Highlight trends on manpower related items such as staff adherence to schedule, occupancy, attendance, sickness, late, absence, overtime, lieu time, leave, and provide these to local Contact Centre Managers so that any issues may be addressed in a timely manner.
</li><li>Independently gather and present accurate data on the number and type of leavers across the contact centre network and based on the results recommend to the Resource Planning Officers which upskill trainings need to take place and which language speakers need to be recruited.
</li><li>Create and maintain agent skill profile records. Regularly audit the agent skill records to validate they are correct, ensuring calls are routed to the right skilled agents. Make and record changes to the profiles when request notifications are received.
</li><li>Maintain and audit agent sales and other performance metric targets within the system to ensure that the global contact centre agents are being correctly scored and evaluated in their individual performance
</li><li>Effectively manage real-time operations by supporting our contact centre customers and the Resource Planning Officers by dealing with all mailbox queries, MS teams message requests and diligently ensuring that break management is taken care off across all of our Contact Centres.
</li><li>During schedule build periods proactively support the Resource Planning Officers as directed to ensure that they are supported and that published deadlines are met.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><div><ul><li>4+ yrs resource planning experience preferably within a contact centre with experience working with Genesys Contact Centre software.
</li><li>Working knowledge of contact centre procedures and methodology.
</li><li>Strong analytical ability and diagnostic and problem-solving skills.
</li><li>Ability to communicate and negotiate effectively at all levels.
</li><li>PC based skills to operate Windows package such as Microsoft Word/ Excel/ E-mail.
</li><li>Advanced level Excel skills
</li><li>Advanced Power BI skills
</li><li>Genesys experience is essential
</li></ul></div><p>Emirates Group is an international organisation with employees from over 170 nationalities; we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Resource Planning Coordinator

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always &lsquo;Fly Better.&rsquo; As one of the most recognised and admired brands globally, we&rsquo;re driven by innovation and excellence. Join us and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.
</p><p>As <b>Manager Future National Talent </b>, you will lead the operational design and execution of initiatives that attract, develop, and prepare future UAE National (UAEN) talent for successful careers within Emirates Group in collaboration with Strategy, Learning &amp; Talent (L&amp;T), HR Business Partnerships and Recruitment teams. You will ensure alignment between educational outcomes and Emirates Group&rsquo;s talent needs by overseeing early engagement programs, skills development initiatives, and career readiness support.
</p><p>This is an emiratisation role open to UAE Nationals.
</p><p><b>In this role, you will:
</b></p><ul><li>Engage with business owners and senior stakeholders to identify strategic priorities and translate these into a structured annual plan for UAEN talent development, ensuring clear objectives and measurable outcomes.
</li><li>Lead the operational design and governance of the UAEN early talent funnel, ensuring alignment across local and international markets, and integrating Emiratisation goals to Emirates Group future UAEN talent needs.
</li><li>Manage the development and execution of scouting, headhunting, and high-potential talent identification strategies in collaboration with Recruitment and L&amp;T, connecting students to mentors, resources, and career opportunities.
</li><li>Oversee the operational planning and delivery of all UAEN development initiatives and programs, while also driving the launch of new initiatives bridge academic learning with industry needs.
</li><li>Provide strategic oversight for student and trainees support mechanisms, including personalised learning plans, career readiness frameworks, and the implementation of the UAEN Careers Passport and career advising strategy in collaboration with L&amp;T.
</li><li>Maintain strong partnerships with internal and external stakeholders, including schools, universities and professional bodies to support program success, talent development, and strategic alignment across all early talent initiatives.
</li><li>Lead coordination with internal departments and external academia stakeholders to ensure a cohesive ecosystem supporting the Emiratisation talent pipeline.
</li></ul><h5 class="jobSectionHeader"><b>Qualification<br>
</b></h5><p></p><br>
<p><b>To be successful in this role, you must meet the following requirements:
</b></p><ul><li>A completed and attested degree in Human Resources, Business Administration or a related field.
</li><li>A minimum of 10 years of experience in Human Resources, Early Careers development, Talent Development, or other related fields.
</li><li>Proven experience in designing and managing large-scale national talent pipelines or youth/early careers strategies.
</li>Experience working with UAE National development initiatives and stakeholders (e.g., universities, government entities).<br>
<li>
</li></ul><p></p><br>
<p><b>You&rsquo;ll have an edge if you have:
</b></p><ul><li>Ability to work with data-driven insights to guide decision-making.
</li><li>Cultural awareness and understanding of UAE National development priorities.
</li>Project and change management experience.<br>
<li>
</li></ul><p></p><p>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in a management role and enjoy an attractive tax-free salary.
</p><p>On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Manager Future National Talent, Emiratisation

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>At Emirates, we believe in connecting the world, to and through our global hub in Dubai, and in constantly innovating to ensure our customers 'Fly Better'.
</p><p>Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as a Senior Quality Assurance Engineer.
</p><p>As a Senior Quality Assurance Engineer, you will join our Quality Engineering team, where quality lies at the heart of how we operate. We value diverse perspectives, backgrounds and ways of thinking, and we are building a team of quality engineers who assure the operationally critical systems that keep Emirates running &mdash; from real-time operational decision-making to the security platforms that protect our people, aircraft and infrastructure.
</p><p>We are looking for professionals who judge quality by operational reality, not by test counts. You will think like the end user and the operation, question assumptions early, and challenge whether a system can be trusted on the day it matters &mdash; under real load, degraded dependencies, and disruption. Strong hands-on experience building automated API and UI tests is essential, alongside a genuine grasp of non-functional quality: performance, resilience, failover and observability.
</p><p>Our engineering teams use a modern suite of testing tools and methodologies, with CI/CD pipelines and DevSecOps practices embedded throughout. You will work across in-house and vendor-delivered solutions, holding both to Emirates' quality standards rather than accepting completion claims as evidence of readiness.
</p><p>If you are passionate about shaping the future of quality engineering and helping deliver resilient, predictable operations with no surprises on the day, we invite you to apply and help build world-class operational systems.<br>
</p><p></p><br>
<br>
<p>In this role, you will:
</p><ul><li>Work closely with architects, software engineers and product owners to translate complex functional and non-functional requirements, and provide early feedback on risks in design and delivery.
</li><li>Own a concise test strategy for your initiative, covering functional, automation, non-functional and environment/data needs, aligned to the wider Test Like Ops approach.
</li><li>Prioritise testing by business impact and operational risk, focusing effort on the user journeys and failure paths that hurt the operation most.
</li><li>Build, maintain and adapt automation frameworks and harnesses, integrated into CI/CD for fast, reliable feedback.
</li><li>Push for production-like environments and realistic test data &mdash; including service virtualisation or stubbing where dependencies are unstable or vendor-controlled.
</li><li>Hold vendor-delivered solutions to defined entry/exit and acceptance criteria, demanding operationally meaningful evidence of readiness.
</li><li>Feed production incidents back into test design and regression so the same failures don't recur.
</li>Liaise with other release train teams to manage testing of cross-dependencies, and ensure test tools and metrics feed program and enterprise dashboards accurately.<br>
<li>
</li></ul><p></p><br>
<h5 class="jobSectionHeader"><b>Qualification<br>
</b></h5><p></p><br>
<p>To be considered for the role, you must meet the requirements below:
</p><ul><li>Information Technology Degree or Honours or equivalent Degree in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering, or Software Engineering.
</li><li>5+ years in quality engineering, including recent experience assuring operationally critical or 24/7 systems where downtime carries real business impact.
</li><li>Experience in Software Quality Engineering or equivalent, looking after multiple products or an end-to-end initiative.
</li><li>Extensive hands-on experience developing UI and API automation frameworks, proficient in at least two languages (e.g. Java, Python, JavaScript) with strong coding practices.
</li><li>Practical experience with automation tooling (e.g. Selenium/WebDriver, Cucumber/Gherkin, JUnit/TestNG) and CI/CD tools (Jenkins, GitLab, Azure DevOps or equivalent).
</li><li>Demonstrable non-functional testing depth &mdash; performance, resilience, failover/recovery and observability &mdash; treated as part of release confidence.
</li><li>Strong expertise in risk-based, context-driven and exploratory testing, using recognised heuristics.
</li><li>Experience delivering within a SAFe / Agile Release Train or equivalent PI-cadenced model.
</li><li>Experience assuring vendor-delivered solutions against measurable acceptance criteria.
</li>Desirable: exposure to security or compliance-driven environments (access control, surveillance, identity/integration platforms); test data management (synthetic generation/masking); production-like environment setup; and practical use of AI in QE.<br>
<li>
</li></ul><p></p><br>
<p>Leadership Role: No
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div><p></p>

Senior Quality Assurance Engineer

<div><h5 class="jobSectionHeader"><b>Job Purpose<br>
</b></h5> <p>At Emirates Group our Analytics Centre of Excellence (ACoE) is a centralized unit that provides data and analytics support to Emirates Group businesses. This allows our businesses to make better decisions by using data and analytics to understand our customers, operations, and markets.The ACoE is an essential part of Emirates Group's digital transformation strategy. The unit is helping Emirates Group to become a more data-driven organization and to make better decisions by using data and analytics.<br>
</p><p></p><br>
<p>As a <b>Data Scientist Team Lead </b>you will manage and drive data science projects through the application of mathematical modelling, machine learning, problem structuring and big data analysis to solve complex business problems across the Emirates Group portfolio. The role will require strong skills in computer science, mathematics, statistics and creative problem solving. The job holder is a focused individual who is able to transcend the world of theory, bring it to life in the business context and collaborate successfully with cross functional teams including academic researchers, business stakeholders and information technology teams.<br>
</p><p></p><br>
<p><b>In this role you will:
</b></p><div><ul><li>Manage team of Data Scientists, ensuring the culture, strategy and vision are passed to the teams. Aligned with the DS and EA leadership, review team capabilities and establish training/mentoring plan.
</li><li>Support and drive DS execution within team, targeting and developing relationships with the key internal stakeholders and clients to continue to drive practice demand growth.
</li><li>Derive business insight from large, structured, semi-structured and unstructured, data sets and work with business stakeholders to deploy insights derived from this analysis to extract commercial value.
</li><li>Develop, formulate and execute big data models to solve complex business problems. Research, design, implement and validate cutting-edge algorithms to achieve targeted business outcomes using mathematical models, machine learning, operational research theories and dynamic simulations.
</li><li>Build prescriptive models to identify multi-dimensional trends and patterns to understand our customers, optimise revenue and demand management plus drive efficiencies across the operational environment including aircraft operations, engineering, workforce management and catering.
</li><li>Work with cross-functional team members, combining computer science and mathematics, to identify and inject high-value actionable insights into business processes at their point of highest impact. Work in quick iterations, using the techniques and algorithms best suited for solving the challenging problems of the aviation business.
</li><li>Develop and recommend enhancements to existing tools with the goal of advancing the data science capabilities of the organisation. Perform validation and testing of models to ensure adequacy and reformulate models as necessary.
</li><li>Clearly document and communicate the outcomes of the data science initiatives and make sure that the insights and findings can be clearly understood by business stakeholders and translated into actions.
</li>Inspire and promote the adoption of advanced analytics and data science across the entirety of our organization and provide expertise on mathematical concepts for the broader applied analytics team.<br>
<li>
</li></ul></div><p></p><br>
<h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
 </b></p><p><b>Qualifications:
</b></p><div><ul><li>MSc/PhD in a relevant field such as data science, operations research, mathematics, science, data mining, artificial intelligence, applied statistics, machine learning or economics.
 </li></ul></div><p><b>Experience:
</b></p><div><ul><li>7-10+ years of hands-on experience in the Analytics ecosystem including:
</li></ul></div><div><div><div><div><ul><li>Experience Managing Data Science or Analytics Teams or acting as Manager in a consulting company.
</li></ul><ul><li>3-5 years hands-on experience with big data technologies (Spark and Hadoop ecosystem) and deep learning frameworks (Tensorflow, Keras, etc.).
</li></ul><ul><li>5-7 years hands-on experience with SQL, R, Python.
</li></ul><ul><li>2-4 years hands-on experience with DevOps frameworks (Git, CI/CD, Docker).
</li></ul><ul><li>3-5 years hands-on experience building libraries and packages to be re-used by others.
</li></ul><ul><li>3-5 years hands-on experience building DS Solutions for production usage.
</li></ul><ul><li>Team player with a problem-solving attitude.
</li></ul><ul><li>Experience of leading &amp; delivering advanced analytical projects to large, complex organisations in a multi-functional environment.
</li></ul><ul><li>Able to challenge and review the quality and value generated from analytical output.
</li></ul>Focus on driving business value for business clients to support long term relationships. Ability to grow teams, ensuring the culture and strategy gets followed by the new hires.<br>
<ul><li>
</li></ul></div></div></div></div><div></div><br>
<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Data Scientist Team Lead –

Join The Emirates Group and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.