Urwah Admin

The First Collection

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:<div></div><div><br>
The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><div><b><br>
Strategic Leadership</b></div><ul><li>
Develop and implement a comprehensive sales strategy aligned with the organization&rsquo;s overall business objectives</li><li>
Identify market opportunities, trends, and challenges, and propose actionable strategies to capitalize on them</li><li>
Be instrumental in the development of pricing, distribution, and revenue optimization strategies in collaboration with Revenue Management and Marketing teams</li><li>
Work closely together with the Hotel General Manager to maximise revenues from their assets
</li></ul><div><b>Sales Management</b></div><ul><li>
Set and monitor sales targets across all properties and segments, ensuring alignment with company goals</li><li>
Oversee the performance and development of the sales team, fostering a culture of accountability, collaboration, and innovation</li><li>
Establish and maintain relationships with key accounts, partners, and industry stakeholders to drive business growth</li></ul><div><b>
Market Expansion</b></div><ul><li>
Drive the expansion of the group's presence in existing and new markets</li><li>
Evaluate and negotiate partnerships, contracts, and agreements with corporate clients, travel agencies, and other stakeholders</li><li>
Represent the group at international sales events, exhibitions, and conferences to build brand awareness and establish connections</li></ul><div><b>
Data-Driven Decision Making</b></div><ul><li>
Analyse sales performance metrics and provide actionable insights for continuous improvement.</li><li>
Leverage market research and competitive intelligence to refine sales strategies and enhance the group's positioning</li><li>
Collaborate with the Marketing and Revenue teams to ensure consistent messaging and alignment in campaigns</li></ul><div><b>
Team Leadership and Development</b></div><ul><li>
Recruit, train, and mentor a high-performing sales team, ensuring they are equipped with the tools and skills needed to succeed</li><li>
Foster a results-driven environment while promoting teamwork and employee satisfaction.</li><li>
Implement professional development programs to retain top talent and build a robust succession pipeline</li></ul><div><b>
Customer Focus</b></div><ul><li>
Develop and maintain strong relationships with high-value clients, ensuring exceptional service and customer satisfaction</li><li>
Address client feedback and concerns proactively to enhance the group&rsquo;s reputation</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Marketing, or a related field (MBA preferred)</li><li>
Minimum of 12-15 years of progressive experience in sales leadership roles within the hospitality industry</li><li>
Strong network within the UAE and GCC hospitality markets</li><li>
Proven ability to drive sales performance and achieve revenue targets in a multi-property or group environment</li><li>
Exceptional leadership, communication, and interpersonal skills</li><li>
Proficiency in CRM software, sales analytics, and reporting tools</li><li>
Strong negotiation and problem-solving skills</li><li>
Fluency in English (additional languages, particularly Arabic, are advantageous)</li><li>
Experience in opening and/or rebranding a hotel(s) in a commercial role</li><li>
Experience with at least one of the major hotel brands (Marriott, Hilton, IHG)</li></ul><div><b>
Key Competencies:</b></div><ul><li>
Strategic Vision</li><li>
Business Acumen</li><li>
Strong Analytical Skills</li><li>
Results-Oriented Leadership</li><li>
Relationship Building and Networking</li><li>
Adaptability in a Fast-Paced Environment</li><li>
Innovation and Creativity</li></ul></div>

Vice President of Sales- Hospitality

<div>Overview:
<p>
The first hotel in the Middle East to join Marriott&rsquo;s prestigious Tribute Portfolio, The First Collection at Jumeirah Village Circle raises the bar for upscale lifestyle hotels in Dubai. Situated in the family-friendly enclave of Jumeirah Village Circle (JVC), our 491-room hotel offers convenient access to neighbouring malls, parks, caf&eacute;s, and restaurants, while its own signature dining experiences include Sant&eacute; Ria, Village Bistro, and <i>The First Collection&rsquo;s</i> award-winning Risen Caf&eacute; &amp; Artisanal Bakery. Guests get exclusive access to the Club Lounge and to Soluna Restaurants and Beach Club on the Palm Jumeirah.</p><p>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection at Jumeirah Village Circle, A Tribute Portfolio Hotel.</p><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div><b>
Job Summary:</b></div><div>
As Storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to Hotel's purchasing and procurement standards.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact / storage area</li><li>
Keep accurate recordings of all incoming and outgoing goods</li><li>
Identify slow moving items to avoid over purchasing</li><li>
Place orders through online procurement system</li><li>
Maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts</li><li>
Adhere to all Health and Safety procedures particularly relating to food and beverage items</li><li>
Assist and support Team Members, Managers and the wider Food and Beverage Department in a team environment</li><li>
Offer excellent customer service to customers and Guests</li></ul>
Desired Skill &amp; Expertise:
<div><b>
Qualificaions and Skills:</b></div><ul><li>
Previous store management experience with stock control responsibility in a 4/5*Hotel</li><li>
Positive attitude and good communication skills</li><li>
Committed to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or as part of a team</li><li>
Relevant degree, in Management/Finance or related business discipline, from an academic institution</li></ul></div>

Store Associate

<div>Overview:
<div>
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.</div><div>
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.</div><br>
<div></div>
Job Description:
<div>
The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.</div><p></p><p><b><br>
Requirements:
</b></p><ul><li>Have a thorough understanding and knowledge of all hotel related services and products, have the ability to make recommendations to hotel guests and employees.</li><li>
Perform all tasks consistently in line with the Hotel standards and adhere to all Hotel rules and procedures and the UAE legal requirements.</li><li>
Manage in the absence of the Chief Security Officer the department according to the established standards providing a safe, secure, courteous, professional, efficient and flexible service at all times, following the Hotel Standards of Performance</li><li>
Perform minimum one patrol per each shift of all areas of the property to observe and report any irregularities to CSO.</li><li>
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, security grooming and key control
</li><li>Maintain proper and accurate records of all documents to include Security Log, Incident Report, Key Control, Lost and Found ,Quarantine list, Visitor Passes and gate pass.</li><li>
Handle investigation and make unbiased incident report on all claims involving thefts, accidents, injury, property damage, vandalism and trespassing from either guests, visitors or employees to the Management.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Minimum Five years experience in security feild.</li><li>
Previous experience as an Security Supervisor within the hospitality industry.</li><li>
Extensive knowledge of security protocol and procedures.</li><li>
Excellent management and supervisory skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to provide training on security policies and procedures.</li><li>
Ability to work with confidential and classified information.</li><li>
Any other training or certifications related security is advantage.</li></ul></div>

Security Supervisor (Saudi National)

<div>Overview:
<div>
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.</div><div>
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.</div>
Job Description:
<div>
As a Security Officer at our resort, you will play a crucial role in ensuring the safety and security of guests, employees, and property. Reporting directly to the Security Supervisor, you will be responsible for implementing security protocols, monitoring surveillance systems, and providing assistance during emergencies. This position requires strong communication skills, attention to detail, and the ability to handle various security-related tasks efficiently.</div><div></div><div><b><br>
Key Responsibilities:</b></div><br>
<div></div><ul><li>
Patrol and Surveillance:Conduct routine patrols of the resort premises to identify and address security risks. Monitor surveillance cameras and promptly respond to any suspicious activities or breaches.</li><li>
Guest and Employee Safety:Maintain a visible presence throughout the resort to deter potential security threats. Assist guests and employees with safety-related concerns and provide guidance during emergency situations.</li><li>
Access Control:Enforce access control policies by verifying credentials and monitoring entry and exit points. Ensure that only authorized individuals have access to restricted areas.</li><li>
Incident Response:Respond promptly to security incidents, disturbances, or medical emergencies. Take appropriate action to de-escalate situations and coordinate with local authorities if necessary.</li><li>
Report Writing:Accurately document all security-related incidents, observations, and actions taken in detailed reports. Maintain organized records to facilitate incident investigation and analysis.</li><li>
Emergency Preparedness:Participate in regular emergency response drills and training sessions. Familiarize yourself with emergency procedures and protocols to effectively respond to various scenarios.</li><li>
Customer Service:Provide exceptional customer service to guests and employees by addressing inquiries, assisting with directions, and offering support as needed.</li><li>
Collaboration:Collaborate with other resort departments, including management, maintenance, and housekeeping, to address security concerns and maintain a safe environment for everyone.</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
High school diploma or equivalent (additional training in security or CCTV operations preferred).</div></li><li><div>
Previous experience in security, CCTV monitoring, or law enforcement is desirable.</div></li><li><div>
Strong verbal and written communication skills in Arabic and English.</div></li><li><div>
Ability to remain calm and professional in high-pressure or emergency situations.</div></li><li><div>
Excellent observation, problem-solving, and attention to detail.</div></li><li><div>
Must be fit to perform patrols, monitor areas, and respond quickly to incidents.</div></li><li><div>
Available to work various shifts, including nights, weekends, and holidays.</div></li><li><div>
Familiarity with CCTV systems, access control, and basic computer applications is an advantage.</div></li><li><div>
Reliable, disciplined, and committed to maintaining safety and security standards.</div></li></ul></div>

Security Officer (Saudi National)

<div>Overview:
<div>
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.</div><div>
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.</div><br>
<div></div>
Job Description:
<ul><li>Support the implementation and maintenance of the organization&rsquo;s risk management and compliance programs.</li><li>
Conduct regular risk assessments, identify potential hazards, and recommend corrective actions.</li><li>
Maintain and update the Risk Register, ensuring all incidents, risks, and mitigation actions are accurately logged and tracked.</li><li>
Assist in internal audits, inspections, and compliance reviews to ensure adherence to company policies, health &amp; safety standards, and local regulations.</li><li>
Prepare risk reports and dashboards for management review.</li><li>
Coordinate incident reporting and investigation, ensuring root cause analysis and preventive actions are documented.</li><li>
Work closely with Operations, Security, and Health &amp; Safety teams to promote compliance awareness.</li><li>
Support the development and delivery of risk and compliance training sessions for staff.</li><li>
Maintain proper documentation and filing systems for all risk and compliance records.</li><li>
Support emergency response planning and ensure procedures are updated and communicated.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Saudi National</li><li>
Bachelor&rsquo;s degree in Business Administration, Risk Management, or related field (preferred).</li><li>
Experience in risk administration, compliance, or safety management (hospitality, leisure, or facilities background preferred).</li><li>
Strong understanding of risk management principles, safety regulations, and compliance frameworks.</li><li>
Excellent organizational and communication skills.</li><li>
Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with risk management software is a plus.</li><li>
Strong attention to detail, integrity, and the ability to handle confidential information.</li><li>
Fluent in English and Arabic; additional languages are an advantage.</li></ul></div>

Risk Administrator (Saudi National)

<div>Overview:
<div>
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry&rsquo;s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&amp;B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.</div><div></div><div><br>
Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for. The First Collection&rsquo;s urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.</div><div></div><div><br>
Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the city&rsquo;s heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the world&rsquo;s most exciting metropolis.</div>
Job Description:
<div>
We are seeking an experienced and visionary General Manager. The GM will oversee all aspects of hotel operations, from property development and recruitment to strategic planning and service excellence. This role requires a strong leader in the luxury hospitality sector, with an in-depth understanding of Dubai&rsquo;s market dynamics and a passion for delivering exceptional guest experiences.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><p><b>
Leadership and Strategic Management:</b></p><ul><li>
Provide visionary leadership to the entire team, setting clear goals and objectives in alignment with the company's mission, values and financial expectations.</li><li>
Develop and implement strategic plans to enhance the hotel's reputation, market position, and profitability.</li><li>
Foster a collaborative and inclusive work environment that encourages innovation, teamwork, and professional development.</li></ul><p><b>
Operational Excellence:</b></p><ul><li>
Oversee all aspects of hotel operations, including Rooms Division, Food and Beverage, Maintenance, and Security, to ensure seamless and efficient service delivery.</li><li>
Collaborate with support functions like Human Resources, Finance, Sales, Marketing, Revenue Management to achieve common goals</li><li>
Implement best practices and innovative solutions to optimize operational efficiency and cost-effectiveness.</li></ul><p><b>
Guest Experience and Satisfaction:</b></p><ul><li>
Champion a guest-centric culture focused on exceeding expectations and delivering personalized experiences to every guest.</li><li>
Monitor guest feedback and reviews, address any concerns promptly and proactively to ensure high levels of satisfaction and loyalty.</li><li>
Continuously innovate and enhance guest amenities, services, and facilities</li></ul><div><b>
Revenue Management and Financial Performance:</b></div><ul><li>
In tandem with the Commercial Team develop and execute strategies to drive revenue growth and maximize profitability across all revenue streams, including room sales, food and beverage, and ancillary services.</li><li>
Monitor financial performance, budgets, and expenses, implementing corrective actions as needed to achieve financial targets and operational efficiency.</li><li>
Identify opportunities for revenue optimization and cost savings while maintaining the highest quality standards.</li></ul><p><b>
Stakeholder Relations and Community Engagement:</b></p><ul><li>
Cultivate positive relationships with key stakeholders, including owners, investors, suppliers, and local authorities, to ensure alignment and support for hotel objectives.</li><li>
Act as an ambassador for the hotel within the local community and hospitality industry, participating in events, initiatives, and partnerships to enhance the hotel's visibility and reputation.</li></ul>
Desired Skill &amp; Expertise:
<ul><li><b>Experience:</b> 10+ years in hotel management, with at least 3 years in a GM role.</li><li><b>
Education:</b> Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's preferred).</li><li><b>
Skills:</b> Strong leadership, communication, financial acumen, and strategic thinking skills; fluency in English is required.</li><li><b>
Competencies:</b> Proven track record of achieving business goals, building and leading teams, and creating memorable guest experiences.</li><li><b>
Knowledge of Dubai Market:</b> Comprehensive understanding of Dubai's luxury hospitality landscape, consumer preferences, and regulatory environment.</li></ul></div>

General Manager

Join The First Collection and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.