Urwah Admin

The First Collection

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care.</div><div><br>
</div><div>Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<h3 class="jobSectionHeader"><b>Job Summary:</b></h3><div>
We are seeking a highly motivated and experienced <b>Assistant Director of Housekeeping</b> to join our pre-opening team in Dubai. You will play a pivotal role in supporting the pre-opening, planning, set-up, and execution of all housekeeping operations in preparation for the hotel&rsquo;s grand opening. This position requires a hands-on leader with exceptional organizational skills and a passion for delivering luxury-level cleanliness, service, and guest satisfaction.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Assist the Director of Housekeeping in overseeing all housekeeping functions, including rooms, public areas, laundry, and linen.</div></li><li><div>
Lead the recruitment, onboarding, and training of the housekeeping team for pre-opening and operational phases.</div></li><li><div>
Help develop and implement standard operating procedures (SOPs), cleaning protocols, and departmental policies.</div></li><li><div>
Coordinate closely with other departments (Engineering, Front Office, Procurement) to ensure operational readiness before the opening.</div></li><li><div>
Monitor cleaning schedules and quality standards during snagging and mock-up room inspections.</div></li><li><div>
Ensure all housekeeping equipment, supplies, and inventory are in place and operational before launch.</div></li><li><div>
Supervise daily housekeeping operations and ensure consistent service excellence post-opening.</div></li><li><div>
Monitor staff performance, provide coaching and development, and ensure high team morale.</div></li><li><div>
Maintain compliance with health and safety regulations, and ensure hygiene standards are met or exceeded.</div></li><li><div>
Support sustainability initiatives and optimize inventory usage and linen lifecycle management.</div></li></ul>
Desired Skill &amp; Expertise:
<h3 class="jobSectionHeader"><b>Qualifications:</b></h3><ul><li><div><b>
Housekeeping experience</b> in a luxury hotel environment</div></li><li><div>
Previous experience in a <b>pre-opening hotel project</b> is <b>strongly preferred</b>.</div></li><li><div>
Bachelor&rsquo;s degree or diploma in Hospitality Management or related field is an advantage.</div></li><li><div>
Strong leadership, organizational, and problem-solving skills.</div></li><li><div>
Ability to work under pressure and manage multiple priorities.</div></li><li><div>
Familiar with modern housekeeping software systems (e.g., Opera, HotSOS, Knowcross).</div></li><li><div>
Exceptional attention to detail and a passion for cleanliness and guest service.</div></li><li>
Flexible with working hours and availability during pre-opening and opening phases.</li></ul></div>

Assistant Director of Housekeeping

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><br>
<div></div>
Job Description:
<h3 class="jobSectionHeader"><b>Job Description:</b></h3><div>
The <b>Laundry Assistant Manager</b> is overseeing the day-to-day operations of the hotel laundry, ensuring the highest quality of linen and uniform care, guest laundry services, and operational efficiency. This role involves supervising staff, managing inventory, maintaining equipment, and ensuring all processes align with hotel standards and hygiene protocols.</div><div></div><ul><li><div><br>
Assist in managing and supervising the laundry operations for guest laundry, staff uniforms, and hotel linen.</div></li><li><div>
Ensure timely and quality laundry services for all hotel departments and guests.</div></li><li><div>
Monitor laundry staff performance and provide training and guidance as needed.</div></li><li><div>
Schedule and allocate tasks to laundry attendants and operators.</div></li><li><div>
Maintain inventory of linen, uniforms, and laundry supplies.</div></li><li><div>
Inspect cleaned items for quality control and ensure proper handling of delicate fabrics.</div></li><li><div>
Coordinate with housekeeping and other departments to meet laundry demands.</div></li><li><div>
Ensure proper operation and maintenance of laundry machines and equipment.</div></li><li><div>
Enforce hygiene and safety standards within the laundry area.</div></li><li><div>
Assist in cost control, budgeting, and vendor coordination when required.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proven experience in a hotel, with prior supervisory experience.</li><li>
Strong knowledge of laundry equipment, fabrics, and stain removal techniques.</li><li>
Familiarity with health and safety standards and safe handling of cleaning chemicals.</li><li>
Excellent organizational and time-management abilities.</li><li>
Strong attention to detail and quality.</li><li>
Good communication skills and the ability to work as part of a team.</li></ul></div>

Laundry Assistant Manager

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by award-winning architectural firm NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><p><b><br>
About The First Group Hospitality</b></p><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><br>
<div></div>
Job Description:
<ul><li>Ability to manage and oversee the Group segment sales operations.
</li><li>Main duties include: designing plans to meet sales targets, developing and cultivating relationships with clients and evaluating costs to determine their products&rsquo; pricing when selling to customers.</li><li>
Create, plan, implement and monitor execution of the annual sales plan and the strategies, tactics, and resources necessary to achieve the overall organizational business objectives.</li><li>
Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks to form tactical strategies.</li><li>
Research, analyse and monitor various marketing, financial and demographic factors so business opportunities may be captured/optimized, and the effects of competitive activity may be minimized.</li><li>
Enable Clusters sales team with effective selling tools and initiatives that generate qualified leads.</li><li>
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support.</li><li>
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success.</li><li>
Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets.</li><li>
Contribute to relevant management meetings to develop and implement sales and marketing initiatives.</li><li>
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests.</li><li>
Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings.</li><li>
Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports.</li><li>
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs.</li></ul>
Desired Skill &amp; Expertise:<br>
<div></div><ul><li>
Excellent written and verbal communications skills.</li><li>
Organizational skills and time management.</li><li>
Proven ability to drive the sales process from start to finish.</li><li>
Excellent listening, negotiation and presentation skills.</li><li>
Knowledge of how to develop client-focused, differentiated and achievable solutions.</li><li>
Understanding of how to position products against competitors.</li><li>
Work under pressure.</li><li>
Proven track record of managing a sales team.</li></ul></div>

Director of Group Sales

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><br>
<div></div>
Job Description:
<div>
As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.</div><br>
<div></div><ul><li>
Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area maintenance, laundry, and linen management.</li><li>
Train, supervise, and motivate the housekeeping staff, e, and back-of-house areas to ensure cleanliness, tidiness, and adherence to established standards.</li><li>
Coordinate and prioritize housekeeping tasks, ensuring efficient allocation of resources and timely completion of work.</li><li>
Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for timely replenishment.</li><li>
Address guest inquiries, concerns, and requests promptly and professionally, striving to exceed guest expectations and resolve any issues effectively.</li><li>
Collaborate with other departments, such as Front Office and Maintenance, to ensure smooth operations and timely resolution of maintenance-related issues.</li><li>
Assist in the development and implementation of housekeeping policies, procedures, and quality standards to meet guest satisfaction and regulatory requirements.</li><li>
Assist in the recruitment, training, and performance evaluation of housekeeping staff.</li><li>
Implement and enforce safety and security procedures to ensure the well-being of guests and employees.</li><li>
Stay updated on industry trends, best practices, and emerging technologies in housekeeping and implement innovative solutions where applicable.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proven experience in housekeeping operations, preferably in a hotel 4/5* property.</li><li>
Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards.</li><li>
Excellent leadership and team management skills.</li><li>
Exceptional organizational and multitasking abilities.</li><li>
Strong attention to detail and commitment to delivering high-quality service.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work effectively under pressure and meet deadlines.</li><li>
Proficiency in using housekeeping management systems and related software.</li><li>
Knowledge of health and safety regulations and practices.</li><li>
Flexibility to work shifts, including weekends and holidays.</li></ul></div>

Assistant Housekeeping Manager

<div>
 Be part of an iconic hospitality landmark
 <br/>
 <br/>
 Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.
 <br/>
 <br/>
 Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for
 <em>
  Best International Hotel Architecture
 </em>
 and
 <em>
  Best Hotel Architecture Arabia
 </em>
 . This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.
 <br/>
 <br/>
 Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.
 <br/>
 <br/>
 <strong>
  About The First Group Hospitality
  <br/>
  <br/>
 </strong>
 The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
 <br/>
 <br/>
 Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
 <br/>
 <br/>
 At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
 <br/>
 <br/>
 The
 <strong>
  Assistant Housing Manager
 </strong>
 plays a key role in overseeing and supporting the smooth operation of hotel staff accommodations. This role is responsible for maintaining a safe, clean, and well-organized living environment, ensuring that all housing policies are followed, and that the needs of our team members are met with efficiency and care. The role requires excellent organizational, communication, and people management skills, with a strong focus on service and operational standards.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist the Housing Manager in the daily operations and administration of staff accommodation.
  </li>
  <li>
   Supervise accommodation staff, including housekeeping, maintenance, and security personnel.
  </li>
  <li>
   Monitor room allocations, occupancy records, and maintain updated housing rosters.
  </li>
  <li>
   Conduct regular inspections of rooms and common areas to ensure cleanliness and maintenance standards are upheld.
  </li>
  <li>
   Address and resolve any issues or concerns raised by team members related to housing facilities.
  </li>
  <li>
   Coordinate with the maintenance team for timely repairs and upkeep of the accommodations.
  </li>
  <li>
   Assist in implementing health, safety, and hygiene standards as per company policies and local regulations.
  </li>
  <li>
   Support the onboarding process by preparing rooms for new joiners and conducting housing orientations.
  </li>
  <li>
   Help manage housing inventory, assets, and supplies.
  </li>
  <li>
   Ensure compliance with staff housing rules and assist in disciplinary actions related to housing violations when necessary.
  </li>
  <li>
   Prepare regular reports on housing conditions, occupancy, maintenance needs, and staff feedback.
  </li>
  <li>
   Maintain good relations with local authorities, landlords and suppliers to ensure compliance to all regulations and legislations
  </li>
  <li>
   Responsible for organizing and overseeing social events and promoting overall wellbeing through initiatives and support.
  </li>
  <li>
   Minimum 2 years of experience in staff accommodation management or a similar administrative/hospitality role.
  </li>
  <li>
   Background in hotel operations or employee services preferred.
  </li>
  <li>
   Strong interpersonal and communication skills.
  </li>
  <li>
   Good organizational and problem-solving abilities.
  </li>
  <li>
   Proficiency in MS Office (Excel, Word, Outlook).
  </li>
  <li>
   Ability to work flexible hours including weekends and holidays, when required.
  </li>
  <li>
   Basic knowledge of Building maintenance (Electrical, Plumbing, Air conditioning and Carpentry)
  </li>
 </ul>
</div>


Assistant Housing Manager

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p>
Job Description:
<p>
The Manager &ndash; Hotel Asset Management is responsible for a portfolio of hotels to create asset value by executing an investment strategy focusing on revenue management, cost optimization, and CAPEX projects. The candidate will support the asset management department by providing strategic guidance to help hotels maximize performance and value. The candidate will also act as an Owner Rep, representing investor interests at the property level by assessing the strategies proposed by each hotel and monitoring their execution. The role also involves implementing ad-hoc projects, subject to each property and the company's requirements.</p><div></div><div><br>
Revenue management
</div><ul><li>Design and control a continuous, proactive selling strategy and action plan that will drive the optimization of hotel profits.</li></ul><ul><li>
Thorough understanding of all factors affecting markets and submarkets and their impact on the portfolio, including a strong sense of demand generators, revenue management, sales process, and yield strategies to maximize top-line performance.</li><li>
Prepare and deliver standard market and operations reports weekly, monthly, and quarterly and ensure they are accurate and timely.</li><li>
Maintain current information on demographics, changes in demand and supply, and all markets that impact the hotels' performance and positioning.</li></ul><ul><li>
Support hospitality assets yield efforts via analysis and reporting that ensure that all segments and distribution channels are mined for revenue opportunities based on budget, forecast, pace, and market demand.</li><li>
Understand market dynamics and monitor competitor pricing to grow revenue.</li><li>
Review generated revenue forecasts for all assets and challenge property revenue team.</li><li>
Understand, investigate, and extract data from any relevant system needed for problem-solving and analysis.</li><li>
Collaborate with every hotel team to ensure aligned direction.</li><li>
Ensure revenue growth and achievement of budgeted targets in RevPAR and RGI market penetration.</li><li>
Assess strategy for all 3rd party distribution.</li><li>
Provide a weekly BOB analysis, dynamic forecast of expected results, variances, and budget comparisons with recommendations to improve strategies.</li><li>
Prepare and deliver standard market and operations reports weekly, monthly, and quarterly and ensure they are accurate and timely.</li></ul><ul><li>
Evaluate the performance of distribution partners and contracted rates.</li><li>
Conduct monthly property business performance reviews to develop an action plan.</li><li>
Review and critique operator yearly revenue budgets.</li></ul><div>
Asset Management</div><div><br>
</div><ul><li>Review and analyze reporting and operating budgets.</li><li>
Conclude review on ongoing and detailed loss and profit statement reports on assigned assets.</li><li>
Demonstrated ability to act as an owner daily to achieve each investment's goals.</li><li>
Lead and execute the investment strategy and take ownership of how to execute that strategy best.</li><li>
Exceptional financial modeling, analytical, and research skills with meticulous attention to detail.</li><li>
Review and manage operating budgets, capital budgets, and marketing plans.</li><li>
Drive operating partners and hold them accountable in efforts to maximize profitability.</li><li>
Identify and execute value enhancement opportunities.</li><li>
Develop and lead capital improvement projects that provide attractive returns on investment.</li><li>
Identify risks to the portfolio and lead efforts to mitigate such risks.</li><li>
Regular property visits to proactively manage and facilitate strategy execution.</li><li>
Keep informed of hotel industry trends and how such trends may impact the company&rsquo;s portfolio.</li><li>
Perform financial projections, forecasts, and due diligence for potential acquisitions.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in hospitality administration, revenue management, finance, or a related field</li><li>
MBA is a plus</li><li>
Experience of 5+ years in either asset management, revenue management, or finance.</li><li>
Revenue Management experience is a plus.</li><li>
Ability to manage multiple team members.</li><li>
Exposure to 4-star and 5-star properties.</li><li>
Experience with large inventory properties.</li><li>
UAE work experience and Dubai market exposure.</li><li>
Proven and strong analytical and technical skills with high proficiency in Excel and other Microsoft Office programs.</li><li>
Strong knowledge of market dynamics and hotel technology, including Revenue Management Systems, Hotel Reservation Systems, and Distribution Systems.</li><li>
General understanding of hotel operations, the lodging industry, real estate markets, trends, and the key metrics that define them.</li><li>
Possess practical experience in asset management, revenue management, or finance functions and exposure to GCC markets.</li><li>
Must possess excellent written and verbal communication skills and can produce quality reports.</li></ul></div>

Manager - Hotel Asset Management

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The Training and Quality Manager plays a critical role in shaping the hotel&rsquo;s service culture by driving impactful learning initiatives and ensuring operational excellence. In collaboration with operational HODs this position will set-up brand standards, identify service gaps and implement improvement strategies for elevating guest experience. This also includes planning and execution of training programs that support talent development and align with business goals under the guidance of the Group Director of Training and Hotel Managing Director.</div><br>
<div></div><ul><li>
Lead onboarding and orientation sessions to seamlessly integrate new team members into the brand culture and expectations.</li><li>
Deliver core learning programs covering key areas such as service excellence, communication, compliance, and brand-specific standards.</li><li>
Partner with department heads to evaluate training needs and create targeted development plans across all functions.</li><li>
Maintain accurate, up-to-date records of all training activities, certifications, and compliance documentation.</li><li>
Assess the impact of training through structured evaluations, feedback, and performance tracking to ensure measurable improvements.</li><li>
Champion a culture of excellence by embedding quality standards into daily operations and promoting consistency in service delivery.</li><li>
Conduct routine audits and inspections to assess compliance with internal policies and brand requirements.</li><li>
Analyse guest feedback from multiple channels to identify trends, root causes, and opportunities for service enhancement.</li><li>
Lead the hotel&rsquo;s service recovery and quality response strategies, ensuring swift resolution of complaints and implementation of preventive measures.</li><li>
Collaborate with operational teams to embed corrective actions and recognize high performers who embody service excellence.</li><li>
Ensure readiness for internal and external audits by overseeing documentation, process adherence, and follow-up actions.</li><li>
Foster an inclusive, growth-oriented learning environment that encourages continuous development and cross-functional collaboration.</li><li>
Contribute to leadership development, succession planning, and the creation of career pathways for high-potential talent.</li><li>
Act as an internal coach and advisor to supervisors and managers, supporting them in driving team performance and engagement.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Human Resources, or related field.</li><li>
Minimum 3&ndash;5 years of experience in a training or quality leadership role within the hospitality industry.</li><li>
Excellent presentation, facilitation, and communication skills.</li><li>
Strong organizational and project management abilities.</li><li>
Knowledge of learning management systems (LMS) and guest feedback platforms.</li></ul></div>

Training & Quality Manager

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The Cluster Training and Quality Executive plays an active role in supporting the daily training and quality functions across The First Group Hospitality portfolio. This position is responsible for both coordinating and delivering training sessions, maintaining accurate training records, and supporting quality assurance efforts to uphold brand standards and enhance the guest experience across all properties.</div><br>
<div></div><ul><li>
Coordinate, facilitate, and support various training programs across the cluster, including onboarding, brand standards, service culture, soft skills, and operational refreshers.</li><li>
Maintain an up-to-date training calendar and communicate schedules, reminders, and logistics to relevant departments.</li><li>
Prepare training materials such as presentations, attendance sheets, evaluation forms, and certificates.</li><li>
Track training completions and ensure accurate employee records are maintained in the system.</li><li>
Provide hands-on support during training sessions including room setup, materials distribution, and AV arrangements.</li><li>
Conduct regular meeting and refresher trainings and work with departmental trainers to strengthen on-the-job learning.</li><li>
Monitor compliance with mandatory learning modules (e.g., brand e-learning, health &amp; safety).</li><li>
Assist with brand audits by preparing necessary documentation, facilitating walkthroughs, and coordinating audit-related communication and follow-up.</li><li>
Participate in internal service audits, mystery shopper checks, and quality inspections in line with brand expectations and internal standards.</li><li>
Support the collection and analysis of guest feedback from internal tools and online review platforms.</li><li>
Update quality performance trackers and support the preparation of summary and action reports for department heads and senior leadership.</li><li>
Follow up on corrective actions and gather updates to ensure consistent service improvement.</li><li>
Contribute to the creation of quality-focused communication materials, including recognition highlights, visual boards, and newsletters.</li><li>
Support the implementation and documentation of sustainability programs in line with The First Group&rsquo;s environmental goals and Green Key standards.</li><li>
Assist in organizing sustainability awareness campaigns and training sessions on eco-friendly practices.</li><li>
Help monitor compliance with brand and company sustainability policies, and support departments in tracking key environmental metrics where required.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>1&ndash;2 years of experience in hospitality operations, training, or administrative coordination.</li><li>
Experience in delivering training or group facilitation is an added advantage.</li><li>
Strong organizational and interpersonal skills with attention to detail.</li><li>
Comfortable working with Microsoft Office, particularly Excel, PowerPoint, and Word.</li><li>
Familiarity with e-learning platforms, guest feedback tools, or brand audit systems is a plus.</li><li>
A hospitality diploma or degree is preferred.</li><li>
Passionate about continuous learning, service excellence, and sustainability.</li></ul></div>

Cluster Training and Quality Executive - Hospitality

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p>
Job Description:
<div><b>
Job descreption:</b></div><div>
As the Manager of IT Operations, your primary responsibility will be to oversee and manage the daily operations of our company's IT department. You will be responsible for ensuring that all systems and applications are running smoothly and efficiently, and that any issues are resolved quickly and effectively.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>Managing a team of IT professionals, including hiring, training, and coaching team members as needed.</li><li>Developing and implementing IT policies and procedures to ensure that all systems and applications are secure, reliable, and efficient.</li><li>Ensuring that all IT projects are completed on time and within budget, and that they meet the needs of the business.</li><li>Monitoring and maintaining all IT systems and applications, including hardware, software, and networks.</li><li>Responding to help desk requests and resolving any issues that arise in a timely and efficient manner.</li><li>Managing vendor relationships and negotiating contracts as needed.</li><li>Developing and managing the IT budget, and ensuring that all expenditures are within budgetary guidelines.</li><li>Staying up-to-date with the latest trends and technologies in IT, and making recommendations for new systems and applications as appropriate.</li></ul>
Desired Skill &amp; Expertise:
<div><b>
Requirements:</b></div><ul><li>At least 5 years of experience in IT operations, with a proven track record of success.</li><li>Excellent leadership and management skills, with the ability to motivate and inspire team members.</li><li>Strong technical skills, with a deep understanding of IT systems and applications.</li><li>Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization.</li><li>Strong problem-solving and analytical skills, with the ability to think creatively and strategically.</li><li>A bachelor's degree in computer science, information technology, or a related field is preferred, but not required.</li></ul></div>

IT Manager

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