Urwah Admin

The First Group

<div>Overview:
<div>
Hotel Avalon is a contemporary retreat situated in the heart of Jumeirah Village Circle, ideally positioned within close distance to Dubai&rsquo;s key business districts and major leisure attractions. The hotel features 349 elegantly appointed guestrooms and suites, each thoughtfully designed to offer both comfort and convenience to guests.</div><div>
Hotel Avalon has a comprehensive suite of facilities including an outdoor swimming pool, the Rayya Wellness Spa, and a state-of-the-art fitness centre, catering to the needs of business and leisure travellers alike. The hotel&rsquo;s culinary offerings include Urban Eatery, an all-day dining destination, and Risen Caf&eacute;, renowned for its artisanal coffee and freshly baked pastries. Additionally, hotel guests get exclusive access to our Soluna Restaurants and Beach Club, on the Palm Jumeirah.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Avalon.</div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div><b>
Job Summary:</b></div><div>
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Greet and welcome guests in a friendly and professional manner.</li><li>
Answer phone calls and assist with inquiries and requests.</li><li>
Manage reservations and bookings.</li><li>
Handle cash and credit card transactions.</li><li>
Assist with various administrative tasks, including filing, data entry, and photocopying.</li><li>
Maintain a clean and organized reception area.</li><li>
Liaise with other departments to ensure the smooth running of the hotel.</li></ul>
Desired Skill &amp; Expertise:
<div><b>
Qualifications and Skills:</b></div><ul><li>
High school diploma or equivalent.</li><li>
Previous experience in customer service or administrative role preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and time management skills.</li><li>
Ability to work well under pressure and in a fast-paced environment.</li><li>
Proficiency in Microsoft Office and other relevant software.</li><li>
Attention to detail and accuracy.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>
Knowledge of multiple languages is a plus.</li></ul></div>

Front Office Associate

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br>
<div></div>
Job Description:
<div>
The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality.</div><div></div><div><b><br>
Key Responsibilities</b></div><br>
<div></div><ul><li>
Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training materials.</li><li>
Administer and maintain the Learning Management System (LMS), including user uploads, course assignments, reporting, troubleshooting, and learner follow-ups.</li><li>
Generate and maintain training reports, dashboards, and databases to support departmental KPIs, compliance tracking, and management insights.</li><li>
Support the onboarding process through system updates, orientation logistics, and induction scheduling.</li><li>
Manage administrative tasks, including ordering training supplies, printing materials, and preparing completion certificates.</li><li>
Maintain a central database of all training records, attendance, evaluations, and certifications.</li><li>
Liaise with property training teams and departmental trainers to align training calendars and attendance records.</li><li>
Manage communication and engagement around training programs (e.g., emailers, posters, intranet updates).</li><li>
Monitor completion of e-learning courses and follow up with participants and managers on outstanding requirements.</li><li>
Provide general administrative and operational support to the L&amp;D team to ensure effective delivery of all training initiatives.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s Degree or similar qualification in Human Resources/Organizational Development or related field is required</li><li>
Strong admin and organizational skills</li><li>
Minimum of 1 year background in hospitality Training and Quality</li><li>
Ability to maintain confidentiality to the extent possible in all Human Resources related matters</li></ul></div>

Training and Quality Coordinator

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<ul><li>Develop and implement comprehensive social media strategies aligned with the company's marketing and business goals.</li><li>
Identify target audiences and tailor content to meet their needs and preferences.</li><li>
Create, curate, and manage engaging and high-quality content across all social media channels, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and YouTube.</li><li>
Oversee the creation of visual and written content, ensuring consistency with brand guidelines and messaging.</li><li>
Monitor and respond to social media interactions, engaging with followers, and building a strong online community.</li><li>
Foster positive relationships with customers, influencers, and industry professionals.</li><li>
Plan and execute social media campaigns, including paid advertising, to support marketing initiatives and product launches.</li><li>
Collaborate with cross-functional teams to ensure cohesive messaging and promotion across all channels.</li><li>
Track, analyze, and report on social media performance using tools such as Google Analytics and social media insights.</li><li>
Utilize data to optimize content and strategy, identifying trends and areas for improvement.</li><li>
Act as a brand ambassador, ensuring all social media activity reflects The First Group&rsquo;s values and enhances our reputation.</li><li>
Stay updated on industry trends, emerging platforms, and best practices to keep our social media presence innovative and competitive.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or a related field.</li><li>
Proven experience as a Social Media Manager or similar role, preferably in the real estate or hospitality industry.</li><li>
Strong understanding of social media platforms, trends, and best practices.</li><li>
Excellent written and verbal communication skills.</li><li>
Proficiency in social media management and analytics tools.</li><li>
Creative mindset with the ability to generate innovative ideas.</li><li>
Strong organizational and multitasking skills, with attention to detail.</li><li>
Ability to work independently and as part of a team.</li></ul></div>

Social Media Manager

<div>Overview:
<div>
Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai&rsquo;s illustrious neighbourhoods. Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club&rsquo;s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience.</div><div>
As part of The First Group, the region&rsquo;s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand &ndash; it is a commitment, a passion, and a journey into Dubai&rsquo;s finest.</div>
Job Description:
<ul><li>Manage social media channels, including Facebook, Instagram and other relevant platforms</li><li>
Develop monthly content collection calendar and manage photography bookings with outlets</li><li>
Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets</li><li>
Proposes new ideas and concepts for social media content</li><li>
Coordination of the Monthly &amp; Quarterly activations between Marketing department and external parties - This includes PRL requests / activation updates and changes</li></ul><ul><li>
Coordinate collaborations and bookings with media and influencer reviews</li><li>
Collaborate with other internal teams (e.g. Digital) to develop and monitor strategic PR &amp; direct marketing initiatives (emailer campaigns)</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Excellent knowledge of social media platforms such as Facebook, Instagram, TikTok</li><li>
Knowledge of analytics tools.</li><li>
Excellent communication skills.</li><li>
Ability to multitask
</li><li>Excellent time management skills.</li><li>
Ability to work as a team. Prior experience in social media.
</li><li>Prior experience in Food &amp; Beverage - advantage</li></ul></div><div></div>

Social Media Executive - Food and Beverage

<div>Overview:
<p>
Found in the city's iconic Dubai Marina, The First Collection Marina features 493 stylish rooms and suites, many boasting breathtaking maritime views, while its top-notch facilities and amenities include a rooftop pool, in-house spa, and a 24-hour gym. The hotel offers signature dining experiences, stellar service, and modern amenities. Our hotel is steps away from Dubai Marina&rsquo;s waterfront promenade and The Walk at JBR, while neighbouring attractions can be quickly accessed with our shuttle service. Additionally, guests get exclusive access to Soluna Restaurants and Beach Club, on the Palm Jumeirah.</p><p>
The First Collection Marina is part of <i>The First Collection</i> portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.</p><p>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Marina.</p><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<p><b>
SUMMARY</b></p><p></p><div><br>
The Plumber is responsible for the installation, repair, and maintenance of all plumbing systems in the hotel, including water supply, drainage, sanitary fixtures, and related equipment. The role ensures smooth operation of guest facilities and back-of-house systems by carrying out preventive maintenance, timely repairs, and compliance with health &amp; safety standards.</div><div></div><p><b><br>
KEY RESPONSIBILITES</b></p><ul><li>
Install, maintain, and repair water supply lines, drainage systems, sanitary fixtures, pumps, and valves.</li><li>
Respond promptly to guest room plumbing complaints (leakages, blockages, low pressure, hot/cold water issues).</li><li>
Troubleshoot and repair issues with water heaters, pumps, and bathroom fittings.</li><li>
Repair or replace defective pipes, fittings, and fixtures using proper tools and methods.</li><li>
Handle <b>PPR piping systems</b>, including cutting, welding, jointing, and repairing fittings</li></ul><ul><li>
Carry out preventive maintenance schedules for plumbing lines, water tanks, pumps, and fittings.</li><li>
Inspect and service water supply and drainage systems to minimize breakdowns.</li><li>
Ensure all plumbing systems are energy-efficient and comply with environmental standards.</li></ul><ul><li>
Ensure plumbing works comply with local authority codes, health &amp; safety, and hotel standards.</li><li>
Handle tools and materials safely to prevent accidents and hazards.</li><li>
Work closely with other engineering technicians during shutdowns or major repairs</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Diploma/ITI/Certification in Plumbing or related trade.</li><li>
Minimum 2 years&rsquo; experience in plumbing maintenance (hospitality industry preferred).</li><li>
Strong knowledge of water supply, drainage, sanitary fixtures, and pump systems.</li><li>
Flexibility to work shifts, weekends, and emergencies.</li></ul></div>

Plumber

<div>Overview:
<p>
Found in the city's iconic Dubai Marina, The First Collection Marina features 493 stylish rooms and suites, many boasting breathtaking maritime views, while its top-notch facilities and amenities include a rooftop pool, in-house spa, and a 24-hour gym. The hotel offers signature dining experiences, stellar service, and modern amenities. Our hotel is steps away from Dubai Marina&rsquo;s waterfront promenade and The Walk at JBR, while neighbouring attractions can be quickly accessed with our shuttle service. Additionally, guests get exclusive access to Soluna Restaurants and Beach Club, on the Palm Jumeirah.</p><p>
The First Collection Marina is part of <i>The First Collection</i> portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.</p><p>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Marina.</p><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><br>
<div></div>
Job Description:
<div><b>
The Painter/Mason is responsible for maintaining the hotel&rsquo;s building finishes, including painting, and minor masonry works. The role ensures guest rooms, public areas, and back-of-house facilities remain in excellent condition through timely repairs, preventive maintenance, and finishing works that reflect the hotel&rsquo;s brand standards.</b></div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Receive and attend day-to-day maintenance calls, ensuring timely completion of tasks.</li><li>
Report job summaries for guest rooms and common areas, including materials used.</li><li>
Carry out ceramic tiling, re-tiling, silicon application, and grouting works.</li><li>
Perform brick laying, hollow block work, cement plastering, and plain cement concrete casting.</li><li>
Handle modification and installation works such as marble tops, granite panels, wash basin counters, and kitchen countertops.</li><li>
Prepare surfaces for painting: sanding, filling, joint repairs, and cleaning.</li><li>
Apply all types of paints (water-based, oil-based, epoxy, and topcoat finishes).</li><li>
Ensure proper painting application on different surfaces (gypsum, cement, wood, block, and metal).</li><li>
Assist team members in projects and maintenance tasks, ensuring smooth and safe completion.</li><li>
Contribute to guest satisfaction by promptly resolving issues with minimal disturbance.</li><li>
Ensure safety, comfort, and quality standards are upheld in all engineering works.</li><li>
Study and recommend cost-saving rectifications using consumables or spare parts, prioritizing repair instead of replacement where safe and feasible.</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Minimum 2 years&rsquo; experience in painting and masonry (hospitality preferred).</div></li><li><div>
Knowledge of paint types, finishes, plastering techniques, and tiling works.</div></li><li>
Spray painting knowledge is an advantage.</li><li><div>
Ability to repair cracks, leaks, and wall/floor damages efficiently.</div></li><li><div>
Familiarity with waterproofing and surface preparation methods.</div></li><li><div>
Good teamwork and communication skills.</div></li></ul></div>

Painter/Mason

<div>Overview:
<div>
Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai&rsquo;s illustrious neighbourhoods. Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club&rsquo;s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience.</div><div></div><div><br>
As part of The First Group, the region&rsquo;s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand &ndash; it is a commitment, a passion, and a journey into Dubai&rsquo;s finest.</div>
Job Description:
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><ul><li><div>
Assist in developing and executing marketing strategies and campaigns.</div></li><li><div>
Conduct market research, analyze consumer trends, and compile reports.</div></li><li><div>
Prepare various marketing administrative forms, including complimentary forms, entertainment forms, and IT-related request forms, ensuring accuracy and completeness.</div></li><li>
Handle the distribution and tracking of vouchers for marketing activities</li><li>
Marketing Invoices: Process and track marketing invoices related to hospitality through Powerapps and Adaco, redirect all Food &amp; Beverage marketing invoices to the respective F&amp;B admins and coordinators, ensuring proper allocation and tracking.</li><li>
VCC Management: Raising paid media VCCs and processing related payments.</li><li>
Process expense claims and reimbursement requests for the marketing team, ensuring compliance with company policies and timely processing of payments.</li><li>
Update and manage the team&rsquo;s time schedules, ensuring all-time records are accurately captured and regularized within the HR system (Oracle).</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Strong communication and writing skills.</div></li><li><div>
Creative thinker with the ability to contribute fresh ideas.</div></li><li><div>
Basic understanding of digital marketing and social media platforms.</div></li><li><div>
Comfortable analyzing data and marketing metrics.</div></li><li><div>
Proficient in MS Office; familiarity with Canva, Adobe Suite, and digital signature tools (e.g., Annature) is a plus.</div></li><li><div>
Highly organized with attention to detail and the ability to manage multiple tasks efficiently.</div></li></ul></div>

Marketing Generalist Intern

Join The First Group and explore 27   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.