Qureos Mentor

The First Group Hospitality

<div>Overview:
<p><b>
About The First Collection</b><br>
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</p><p></p><p><b><br>
About The First Collection Waterfront</b><br>
Set along the picturesque Dubai Canal in Business Bay, The First Collection Waterfront combines style and convenience. The hotel&rsquo;s 327 rooms, many with canal views, offer guests comfort and modern amenities, including a rooftop pool, spa, and signature dining options. Guests also enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside experiences, making this hotel a prime choice for relaxation and exploration.</p><p></p><p><b><br>
About The First Group Hospitality</b><br>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.<br>
For more information, visit tfghospitality.com</p>
Job Description:<div></div><div><b><br>
Job Summary:</b></div><div><br>
The Recreation Attendant will be responsible for providing excellent customer service and ensuring the safe and enjoyable use of recreational facilities. The incumbent will perform a variety of duties such as checking in guests, enforcing rules, maintaining equipment, and coordinating activities.</div><div></div><div><b><br>
Key Responsibilities:</b></div><br>
<div></div><ul><li>
Greet guests and provide information about recreational facilities and activities</li><li>
Check in guests and collect fees for facility use or activities</li><li>
Monitor activities and enforce facility rules to ensure the safety and enjoyment of all guests</li><li>
Set up and maintain recreational equipment and facilities, including cleaning and minor repairs</li><li>
Assist with coordinating and implementing recreational activities, including games, tournaments, and special events</li><li>
Provide first aid and emergency assistance as needed</li><li>
Maintain accurate records and reports of facility usage, equipment inventory, and incidents</li><li>
Assist with marketing and promoting recreational activities and facilities to increase usage and revenue</li><li>
Maintain a clean and organized facility, including locker rooms and restrooms</li><li>
Perform other duties as assigned</li></ul>
Desired Skill &amp; Expertise:
<ul><li>High school diploma or equivalent required; some college coursework in recreation, physical education, or a related field preferredExperience working in a recreational facility or similar setting preferred</li><li>
Knowledge of recreational activities, equipment, and safety practices</li><li>
Strong customer service skills and the ability to communicate effectively with a diverse population</li><li>
Ability to work flexible hours, including weekends and holidays</li></ul></div>

Recreation Attendant

<div>Overview:
<div>
About The First Group Hospitality</div><div><br>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.</div><div></div><div><br>
For more information, visit tfghospitality.com</div><div></div><div><br>
About The First Collection:</div><div><br>
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div><br>
About The First Collection Waterfront:</div><div><br>
Set along the picturesque Dubai Canal in Business Bay, The First Collection Waterfront combines style and convenience. The hotel&rsquo;s 327 rooms, many with canal views, offer guests comfort and modern amenities, including a rooftop pool, spa, and signature dining options. Guests also enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside experiences, making this hotel a prime choice for relaxation and exploration.</div>
Job Description:
<ul><li>Handling in joining formalities - to plan and conduct new employee orientation to foster positive attitude towards organizational objectives.</li><li>
Handling Exit-interviews &amp; coordinating with ex-employees</li><li>
Ability to provide basic advice on employment terms, conditions, policies and procedures</li><li>
To handle employee database(both in soft form and files management).
</li><li>Maintain human resources records by recording new hires, transfers, terminations, changes in job classifications, leaves and attendance management</li><li>
To deal sensitively and appropriately with confidential information.</li><li>
To serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems.</li>
Role in &ldquo;employee engagement&quot; <li>- winning the trust of the employee and hence can help the organization in controlling the attrition.</li><li>
Assist in the set-up of new offices in the region (if and when required). Should be able to train the admins from other departments / locations on HR processes</li></ul>
Desired Skill &amp; Expertise:<br>
<div></div><ul><li>
Human Resources administration experience of minimum 1 year.</li><li>
Excellent verbal &amp; written communication in English.</li><li>
Experience of producing accurate and complex employment/contractual documentation and correspondence.</li><li>
Knowledge of general office practices and procedures.</li><li>
Should be able to multitask &amp; good at follow ups.</li><li>
Should be able to handle stress &amp; should be a team player.</li><li>
Knowledge of general IT systems and applications including spreadsheets, word processing and databases</li><li>
Should contribute to team effort by accomplishing related results as needed.</li><li>
Clerical and administrative skills.</li><li>
Ability to work to deadlines and within defined standards.</li><li>
Ability to undertake research.</li><li>
Ability to undertake routine calculations &amp; tasks.</li></ul></div>

Human Resources Support Specialist

<div>
 <strong>
  About The First Collection At Jumeirah Village Circle
  <br/>
  <br/>
 </strong>
 Located in the welcoming community of Jumeirah Village Circle, The First Collection at Jumeirah Village Circle, part of the Tribute Portfolio, is a stylish urban retreat with 491 rooms, providing a gateway to Dubai&rsquo;s attractions. Guests can experience top amenities, from the award-winning Risen Caf&eacute; &amp; Artisanal Bakery to an outdoor pool, gym, and spa. Exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beach club experiences enhances each stay, creating an unforgettable experience.
 <br/>
 <br/>
 <strong>
  About The First Collection
  <br/>
  <br/>
 </strong>
 The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.
 <br/>
 <br/>
 The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
 <br/>
 <br/>
 <strong>
  KEY RESPONSIBILITES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the implementation of housekeeping standards and procedures in relation to
  </li>
  <ul>
   <li>
    Bedroom service
   </li>
   <li>
    Bathroom service
   </li>
   <li>
    Valet service
   </li>
   <li>
    Cleaning service
   </li>
   <li>
    Linen maintenance
    <br/>
   </li>
  </ul>
 </ul>
 Recommended changes to these standards and training needs on an ongoing basis.
 <br/>
 <br/>
 <ul>
  <li>
   Maintain a current and thorough knowledge of all housekeeping systems.
  </li>
  <li>
   Assign tasks/rooms to the Housekeeping staff and show presence on the &lsquo;floors&rsquo;.
  </li>
  <li>
   Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
  </li>
  <li>
   Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.
  </li>
  <li>
   Open and close the shift and ensure effective shift hand over.
  </li>
  <li>
   Prioritise arrival rooms.
  </li>
  <li>
   Liaise with Front Office for guest and hotel requirements.
  </li>
  <li>
   Ensure guest valet is processed and delivered in a timely manner.
  </li>
  <li>
   Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)
  </li>
  <li>
   Manage all special requests made by guests
  </li>
  <li>
   Ensure consistency within the department
  </li>
  <li>
   Manage lost property for the hotel
  </li>
  <li>
   Minimum 2 years experience in the same role in a 4/5* hotel.
  </li>
  <li>
   Friendly, polite, and courteous nature.
  </li>
  <li>
   Ability to work cohesively with fellow colleagues as part of a team.
  </li>
  <li>
   Ability to work well under pressure in a fast paced environment.
  </li>
  <li>
   Flexibility to respond to a range of various work situations.
  </li>
 </ul>
</div>


Housekeeping Supervisor

<div>Overview:
<div><b>
About The First Collection at Jumeirah Village Circle</b><br>
Located in the welcoming community of Jumeirah Village Circle, The First Collection at Jumeirah Village Circle, part of the Tribute Portfolio, is a stylish urban retreat with 491 rooms, providing a gateway to Dubai&rsquo;s attractions. Guests can experience top amenities, from the award-winning Risen Caf&eacute; &amp; Artisanal Bakery to an outdoor pool, gym, and spa. Exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beach club experiences enhances each stay, creating an unforgettable experience.</div><div></div><div><b><br>
About The First Collection:
</b></div><div>The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><br>
Job Description:
<div>
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.</div><div><br>
</div><div><b>KEY RESPONSIBILITES</b></div><ul><li>
Supervise the implementation of housekeeping standards and procedures in relation to:<ul><li>
Bedroom service</li><li>
Bathroom service</li><li>
Valet service</li><li>
Cleaning service</li><li>
Linen maintenance</li></ul></li></ul><p>
Recommended changes to these standards and training needs on an ongoing basis.</p><ul><li>
Maintain a current and thorough knowledge of all housekeeping systems.</li><li>
Assign tasks/rooms to the Housekeeping staff and show presence on the &lsquo;floors&rsquo;.</li><li>
Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.</li><li>
Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.</li><li>
Open and close the shift and ensure effective shift hand over.</li><li>
Prioritise arrival rooms.</li><li>
Liaise with Front Office for guest and hotel requirements.</li><li>
Ensure guest valet is processed and delivered in a timely manner.</li><li>
Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)</li><li>
Manage all special requests made by guests</li><li>
Ensure consistency within the department</li><li>
Manage lost property for the hotel</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Minimum 2 years experience in the same role in a 4/5* hotel.</li><li>
Friendly, polite, and courteous nature.</li><li>
Ability to work cohesively with fellow colleagues as part of a team.</li><li>
Ability to work well under pressure in a fast paced environment.</li><li>
Flexibility to respond to a range of various work situations.</li></ul></div>

<div>Overview:
<div><b>
About The First Collection at Jumeirah Village Circle</b><br>
Located in the welcoming community of Jumeirah Village Circle, The First Collection at Jumeirah Village Circle, part of the Tribute Portfolio, is a stylish urban retreat with 491 rooms, providing a gateway to Dubai&rsquo;s attractions. Guests can experience top amenities, from the award-winning Risen Caf&eacute; &amp; Artisanal Bakery to an outdoor pool, gym, and spa. Exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beach club experiences enhances each stay, creating an unforgettable experience.</div><div></div><div><b><br>
About The First Collection:
</b></div><div>The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><br>
<div></div>
Job Description:
<p><b>
SUMMARY</b></p><p></p><div><br>
To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction.</div><div></div><p><b><br>
KEY RESPONSIBILITIES</b></p><ul><li>
Reports for duty punctually always wearing the correct uniform and name badge.</li><li>
Attends the morning/evening briefing at the beginning of the shift.</li><li>
Collects the section key against signature and room report from the housekeeping office and returns them at the end of the shift.</li><li>
Cleans assigned rooms thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies.</li><li>
Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms to ensure compliance with the standards of the Hotel.
</li><li>Inspects all facilities, furniture and fixtures and reports any damage to the Supervisor for action and follow-up.</li><li>
Informs Order Taker / Floor Supervisor of any missing/broken items found in rooms.</li><li>
Attends to the guest&rsquo;s requests and queries courteously and promptly in the course of duty.</li><li>
Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing to maintain Guest satisfaction.
</li><li>Operate in a safe and environmentally friendly way to protect guests and colleagues&rsquo; health, safety and security as well as protect and conserve the environment.</li><li>
Does special general cleaning in guest rooms as per housekeeping daily, weekly, and monthly schedule and occupancy level.</li><li>
Cleans staircases, corridors, windows, and pantries on the assigned floors as and when requested.</li><li>
Cleans and stores all the equipment in proper place and keeps pantries well arranged.</li><li>
Pays particular attention to busy areas outside of section such as guest elevators inside and outside, ashtrays.</li><li>
Re-stocks the trolley &amp; pantries for the next day.</li><li>
Keeps all housekeeping areas clean and tidy.</li><li>
Present and active in the training sessions provided by the hotel and department.</li><li>
Reports any maintenance issues immediately and do not release rooms with maintenance faults.</li><li>
Assist with preventative maintenance programmes.</li><li>
Does not allow anyone to enter in guest rooms except with the approval of the Supervisors.</li><li>
Reports any suspicious behaviour immediately.</li><li>
Reports damages or missing items.</li><li>
Does not give your master keys to any team member.
</li><li>Duties not limited in rooms only but also could be assigned in the Laundry/Runner.</li><li>
Duties not limited in Rooms but also could be assigned in Public area.</li></ul><br>
<p></p>
Desired Skill &amp; Expertise:
<ul><li>At least two years experience as a Room attendant as hotel staff or casual staff is prefered.</li><li>
Have knowledge of Housekeeping operational procedures.</li><li>
Have the ability to work under pressure and in a fast-paced environment.</li><li>
Have the ability to communicate effectively with the team and deliver consistently.</li><li>
Ability to anticipate and focus attention on guest needs, being professional and welcoming.</li><li>
Excellent organizational skills and time management skills.</li></ul></div>

Housekeeping Attendant

<div>Overview:
<p>
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</p><div><b>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div><b>
Job Summary:</b></div><div>
A Guest Relations Supervisor is responsible for managing the guest experience and ensuring that guests have a pleasant and enjoyable stay at a hotel or resort. They oversee a team of guest relations staff and work closely with other departments to ensure that guests' needs are met.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Managing the guest relations team and ensuring that all staff are trained and motivated to provide excellent customer service</li><li>
Overseeing the daily operations of the guest relations desk, including guest check-in and check-out, room assignments, and handling guest complaints and requests</li><li>
Monitoring guest satisfaction levels and taking appropriate action to address any issues or concerns</li><li>
Providing recommendations to guests for local attractions, restaurants, and other activities</li><li>
Collaborating with other departments, such as housekeeping and maintenance, to ensure that guests' needs are met in a timely and efficient manner</li><li>
Developing and implementing guest relations policies and procedures</li><li>
Assisting with the planning and execution of special events and activities, such as weddings and corporate meetings</li><li>
Maintaining guest relations records and generating reports on guest satisfaction levels and trends</li><li>
Handling billing disputes and ensuring that guest accounts are accurate and up-to-date</li><li>
Maintaining a professional appearance and demeanor at all times</li></ul>
Desired Skill &amp; Expertise:
<div><b>
Skills and Qualifications:</b></div><ul><li>
Bachelor's degree in hospitality management or related field; relevant work experience may be substituted for formal education</li><li>
Previous experience in guest relations, with a strong track record of providing excellent customer service</li><li>
Strong interpersonal and communication skills, with the ability to effectively communicate with guests and staff at all levels</li><li>
Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously</li><li>
Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance</li><li>
Proficient in Microsoft Office and other computer applications used in hospitality management</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays as needed</li><li>
Strong problem-solving and decision-making skills, with the ability to resolve conflicts and handle emergency situations in a calm and effective manner</li><li>
Ability to maintain a high level of professionalism and confidentiality at all times</li></ul></div>

Guest Relations Supervisor

<div>
 <strong>
  About The First Collection Waterfront
  <br/>
  <br/>
 </strong>
 Set along the picturesque Dubai Canal in Business Bay, The First Collection Waterfront combines style and convenience. The hotel&rsquo;s 327 rooms, many with canal views, offer guests comfort and modern amenities, including a rooftop pool, spa, and signature dining options. Guests also enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside experiences, making this hotel a prime choice for relaxation and exploration.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 A general technician is a skilled professional responsible for the maintenance, repair, and installation of various types of equipment and systems. The specific job duties may vary depending on the industry and the employer.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performing routine maintenance and inspections on equipment and systems
  </li>
  <li>
   Diagnosing and repairing malfunctions or breakdowns
  </li>
  <li>
   Installing new equipment and systems
  </li>
  <li>
   Testing and evaluating equipment and systems to ensure they are working properly
  </li>
  <li>
   Documenting work performed and maintaining accurate records
  </li>
  <li>
   Following safety procedures and regulations
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   Technical training or certification in a relevant field, such as electrical, mechanical, or HVAC (Heating, Ventilation, and Air Conditioning)
  </li>
  <li>
   Knowledge of basic hand and power tools
  </li>
  <li>
   Ability to read and interpret technical manuals and schematics
  </li>
  <li>
   Strong problem-solving and troubleshooting skills
  </li>
  <li>
   Attention to detail and accuracy
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
   Physical stamina and ability to lift heavy equipment or machinery
  </li>
  <li>
   Familiarity with safety regulations and procedures
  </li>
 </ul>
</div>


General Technician

Join The First Group Hospitality and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The First Group Hospitality

About Company

Recreation Attendant

Human Resources Support Specialist

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Attendant

Guest Relations Supervisor

General Technician