Qureos Mentor

The Hanover Insurance Group

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
 
Our HR Digital team is currently seeking a Senior HR Technology Consultant in our Worcester, Ma location with hybrid work arrangements (2 days in the office). This is a full time, exempt role.
 
POSITION OVERVIEW: 
The Senior HR Technology Consultant serves as a strategic partner and systems expert within our HR function. This role will lead the design, configuration, integration, and optimization of complex HR technologies. This role serves as a trusted advisor for COEs and HR leadership connecting the dots across initiatives and requests, and recommending technology solutions that align with and enable broader business goals. The ideal candidate will bring a strong focus on employee experience, drive process improvements, and mentor junior team members to elevate the effectiveness of HR technology across the enterprise.
 
IN THIS ROLE, YOU WILL: 
HR Systems
 <ul>
<li>Serve as the subject matter expert for HR technology platforms</li>
<li>Configure and maintain complex systems, including release management, testing, and issue resolution</li>
<li>Collaborate with COEs to identify and implement process improvements to increase productivity while creating a positive employee experience</li>
<li>Serve as a liaison for interfaces with third parties and other stakeholders</li>
<li>Manage third-party interfaces and stakeholder communications</li>
<li>Lead HR technology projects, including timelines, deliverables, and training Manage projects, timelines, communications, and deliverables</li>
</ul>
Consulting & Strategy
 <ul>
<li>Act as a strategic advisor, connecting initiatives across HR and recommending cohesive technology solutions through facilitation, identification and documentation of business process requirements</li>
<li>Translate complex business requirements into technology solutions</li>
<li>Monitor industry trends, vendor updates, and best practices to inform HR strategy</li>
<li>Mentor junior team members and contribute to governance processes</li>
</ul>
Employee Experience & Change Management
 <ul>
<li>Lead communication strategies and build employee experience layers and integrations.</li>
<li>Design and execute change management initiatives to support adoption and clarity</li>
<li>Develop training materials, job aids, and self-service content</li>
</ul>
WHAT YOU NEED TO APPLY: 
<ul>
<li>Bachelor’s degree or equivalent experience of 5+ years of experience in HR technology</li>
<li>Strong project management and change management skills with a focus on software development lifecycle</li>
<li>Proven ability to identify problems and perform root cause analysis to implement system improvements</li>
<li>Excellent consultation and communication (verbal/written/presentation) skills</li>
<li>Build effective partnerships across HR and the company</li>
<li>Ability to identify trend analyses to translate into business recommendations</li>
<li>Experience with vendor management and performance oversight</li>
<li>Ability to synthesize complex information into clear, actionable insights</li>
<li>Balance competing priorities in a rapidly changing environment to meet critical deadlines</li>
<li>Strong attention to detail and able to manage multiple tasks at once</li>
</ul>
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
 
CAREER DEVELOPMENT: 
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
 
BENEFITS: 
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
 
Benefits include: 
<ul>
<li>Medical, dental, vision, life, and disability insurance</li>
<li>401K with a company match</li>
<li>Tuition reimbursement</li>
<li>PTO</li>
<li>Company paid holidays</li>
<li>Flexible work arrangements</li>
<li>Cultural Awareness Day in support of IDE</li>
<li>On-site medical/wellness center (Worcester only)</li>
<li>Click here for the full list of Benefits</li>
</ul>
EEO statement: 
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
 
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
 
Privacy Policy: 
To view our privacy policy and online privacy statement, click here.
 
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
 
Compensation: 
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Senior HR Technology Consultant

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
 
Our Personal Lines team is seeking exceptional college students for our Summer Internship Program which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.
 
IN THIS ROLE, YOU WILL: 
<ul>
<li>In partnership with manager, determines process performance requirements and appropriate measures.</li>
<li>Reviews and interprets performance measures with business manager.</li>
<li>Supports manager to ensure that the effectiveness and efficiency of the process are improved</li>
<li>Works with the manager to ensure people and skill requirements of the process are met.</li>
<li>May support in management of process changes.</li>
<li>Maintains contact with manager in direct support of processes</li>
<li>Works with manager to understand financial impact, skill set requirements, and legal and compliance issues for a process.</li>
<li>Conduct research around process performance reports inside and outside the industry to inform the Process Leads.</li>
<li>Recognize and reach for assistance from manager to clear improvement obstacles and settle conflict. Key Measures of Success (should align with goals)</li>
</ul>
WHAT YOU NEED TO APPLY: 
<ul>
<li>Cumulative GPA of 3.0 or higher preferred</li>
<li>Bachelors Degree Required</li>
<li>Ability to commit to a full time 10-week internship program</li>
<li>Ability to work in the U.S. without requiring sponsorship now or in the future</li>
<li>Ability to collaborate with peers to ensure processes are efficient</li>
<li>Strong verbal and written communication skills</li>
<li>Analytical & problem solving skills</li>
<li>Critical thinking/problem solving skills and analytical mindset</li>
<li>Exposure to MS Office applications</li>
<li>Excellent time management and multitasking skills.</li>
</ul>
CAREER DEVELOPMENT: 
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
 
BENEFITS: 
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
 
Benefits include: 
<ul>
<li>Medical, dental, vision, life, and disability insurance</li>
<li>401K with a company match</li>
<li>Tuition reimbursement</li>
<li>PTO</li>
<li>Company paid holidays</li>
<li>Flexible work arrangements</li>
<li>Cultural Awareness Day in support of IDE</li>
<li>On-site medical/wellness center (Worcester only)</li>
<li>Click here for the full list of Benefits</li>
</ul>
EEO statement: 
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
 
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
 
Privacy Policy: 
To view our privacy policy and online privacy statement, click here.
 
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
 
Compensation: 
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Intern - Process Analyst (Policy Processing & Support)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
 
SUMMER INTERNSHIP OVERVIEW: 
The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.
 Through the 10-week summer program​ (June – mid August), You will:
 <ul>
<li>Take on meaningful projects and work alongside some of the very best talent in the industry</li>
<li>Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)</li>
<li>Participate in a cross-functional team building project focused on corporate philanthropy</li>
<li>Attend weekly development workshops with your intern peers</li>
<li>Join in engagement and social activities with other interns</li>
</ul>
We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.
 
This internship is designed for individuals passionate about employee learning and development/training within the insurance industry. As a Learning and Development Intern, you will work closely with the Risk Solutions team to enhance internal training programs, support professional growth initiatives, and contribute to a culture of continuous learning.
 
IN THIS ROLE, YOU WILL: 
<ul>
<li>Training Program Support: Assist in the design, delivery, and evaluation of internal training programs for Risk Solutions staff, including onboarding, technical skills, and professional development.</li>
<li>Content Development: Create engaging draft learning materials such as presentations, e-learning modules, job aids, and guides tailored to internal audiences.</li>
<li>Learning Management System (LMS): Help manage and update content in the LMS, track employee progress, and generate reports on training effectiveness.</li>
<li>Needs Assessment: Conduct surveys and interviews to identify skill gaps and recommend targeted learning solutions.</li>
<li>Performance Metrics: Assist in analyzing training data to assess impact and identify areas for improvement.</li>
<li>Collaboration: Work with Risk Solutions department leads, and subject matter experts to ensure training aligns with organizational goals and compliance standards.</li>
<li>Formal Presentations: Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic.</li>
<li>Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship.</li>
</ul>
WHAT YOU NEED TO APPLY: 
<ul>
<li>Currently enrolled in a Bachelors or advanced degree program</li>
<li>Degrees preferred: Human Resources, Education, Organizational Development, Insurance or related fields</li>
<li>Cumulative GPA of 3.0 or higher preferred</li>
<li>Ability to commit to a full time 10-week internship program</li>
<li>Ability to work in the U.S. without requiring sponsorship now or in the future</li>
<li>Proficiency in Microsoft Office; experience with LMS platforms is a plus</li>
<li>Interest in adult learning principles and instructional design</li>
<li>Strong interpersonal, verbal, and written communication skills</li>
</ul>
EEO statement: 
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
 
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.comand include the link of the job posting in which you are interested.
 
Privacy Policy: 
To view our privacy policy and online privacy statement, click here.
 
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
 
Compensation: 
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Intern - Learning & Development (Risk Solutions)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
 
SUMMER INTERNSHIP OVERVIEW: 
The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.
 Through the 10-week summer program​ (June – mid August), You will:
 <ul>
<li>Take on meaningful projects and work alongside some of the very best talent in the industry</li>
<li>Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)</li>
<li>Participate in a cross-functional team building project focused on corporate philanthropy</li>
<li>Attend weekly development workshops with your intern peers</li>
<li>Join in engagement and social activities with other interns</li>
</ul>
We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.
 
Our Office of General Counsel team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.
 
IN THIS ROLE, YOU WILL: 
<ul>
<li>Understand and assist with eDiscovery investigations and legal cases using the Case Tracking eDiscovery platform</li>
<li>Assist with various information governance processes, including terminated employee data, and data inventory management mapping</li>
<li>Work with the Information Governance Senior Project Manager to prepare the quarterly metrics report for Office of the General Counsel Management.</li>
<li>Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer</li>
</ul>
WHAT YOU NEED TO APPLY: 
<ul>
<li>Cumulative GPA of 3.0 or higher preferred</li>
<li>Students enrolled with data management or information governance focus preferred</li>
<li>Ability to commit to a full time 10-week internship program</li>
<li>Ability to work in the U.S. without requiring sponsorship now or in the future</li>
<li>0-2 years of professional working experience</li>
<li>Ability to manage and prioritize multiple projects simultaneously</li>
<li>Strong interpersonal, communication, and organizational skills</li>
<li>Critical thinking, problem solving, and quantitative skillsets</li>
<li>Working knowledge of Microsoft Word, PowerPoint and Power BI</li>
</ul>
EEO statement: 
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
 
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.comand include the link of the job posting in which you are interested.
 
Privacy Policy: 
To view our privacy policy and online privacy statement, click here.
 
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
 
Compensation: 
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Intern - Information Governance & eDiscovery

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
 
SUMMER INTERNSHIP OVERVIEW: 
The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.
 Through the 10-week summer program​ (June – mid August), You will:
 <ul>
<li>Take on meaningful projects and work alongside some of the very best talent in the industry</li>
<li>Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)</li>
<li>Participate in a cross-functional team building project focused on corporate philanthropy</li>
<li>Attend weekly development workshops with your intern peers</li>
<li>Join in engagement and social activities with other interns</li>
</ul>
We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.
 
Our Commercial Lines team is seeking exceptional college students for our Summer Internship Program which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.
 
IN THIS ROLE, YOU WILL: 
<ul>
<li>Translate business needs to technical specifications - consultative</li>
<li>Maintain and support data analytics platforms</li>
<li>Create tools to store data (e. g. OLAP cubes)</li>
<li>Conduct unit testing and troubleshooting</li>
<li>Evaluate and improve existing BI systems</li>
<li>Collaborate with teams to integrate systems</li>
<li>Develop and execute database queries and conduct analyses</li>
<li>Create visualizations and reports for requested projects</li>
<li>Develop and update technical documentation</li>
<li>Story telling & public speaking</li>
</ul>
WHAT YOU NEED TO APPLY: 
<ul>
<li>Currently enrolled in a Bachelors or advanced degree program</li>
<li>Cumulative GPA of 3.0 or higher preferred</li>
<li>Ability to commit to a full time 10-week internship program</li>
<li>Ability to work in the U.S. without requiring sponsorship now or in the future</li>
<li>Strong interpersonal, verbal, and written communication skills</li>
</ul>
EEO statement: 
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
 
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
 
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.comand include the link of the job posting in which you are interested.
 
Privacy Policy: 
To view our privacy policy and online privacy statement, click here.
 
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
 
Compensation: 
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Intern - Associate BI Developer