Qureos Mentor

The Impact Foundation

Operations ExecutiveJob Description Complete daily operational tasks such as registration, deposits, withdrawals, reporting, and other operational duties in a timely and accurate manner. Perform end-to-end Know Your Customer (KYC) processes for both new and existing clients, ensuring all documentation is accurate and submitted promptly. Conduct risk assessments on clients by evaluating their profiles, geographic locations, and transaction patterns to identify and mitigate potential risks. Classify clients by risk level and apply appropriate due diligence. Assist in drafting, preparing, and applying procedures, guidelines, and operational documents for both clients and the team. Assist in issuing notifications regarding any operational policies, changes, or notices. Support the supervisor in configuring systems according to established procedures and requirements. Prepare reports and present findings to the supervisor as required. Respond promptly to inquiries from other departments and clients, providing timely resolutions. Ensure clients information and documents are securely stored within company systems in accordance with established procedures and regulations. Assist in coordinating and communicating with other teams or departments on operational matters. Support the finance department with daily deposit and withdrawal reconciliations and follow up on any discrepancies. Cooperate with the compliance and audit departments by providing required documents in a timely manner. Take proactive measures to prevent the company s involvement in money laundering, terrorist financing, or other illegal activities, and report any concerns to the supervisor immediately. Record any complaints and report them to supervisors immediately. Assist in handling complaints in a timely manner. Follow the team s assigned shift schedule. Address any issues or concerns by liaising with the supervisor. Knowledge And Qualifications Participate in training sessions related to financial knowledge, operations, compliance, laws, and regulations, and successfully pass any required tests. Fulfil the qualification requirements for the operations position as specified by relevant regulations.Internal Policies and Standards Adhere to the company s internal policies, operational procedures, and regulatory requirements. Maintain confidentiality by not disclosing, sharing, or using the company s confidential information without proper authorization.Working Hours: (GMT +8) 8 am 6 pm or 6 pm 4 am (2 days off per week)Working Location: Johor, Malaysia

Operations Executive

Key Responsibilities <ul> <li>Plan and create engaging Arabic and English content for social media posts, website copy, digital ads, and video scripts.</li> <li>Develop brand messaging and tone tailored to MENA audiences; maintain a consistent voice across platforms.</li> <li>Create content calendars and collaborate with design and video teams on high-impact creatives.</li> <li>Lead storytelling for product launches, market education, trading insights, and brand campaigns.</li> </ul> Social Media Management <ul> <li>Manage company accounts across platforms: Instagram, TikTok, LinkedIn, X, and others.</li> <li>Customize posting strategy by platform behavior and regional preferences.</li> <li>Monitor and grow audience engagement, reach, and follower base.</li> <li>Launch UGC campaigns, KOL collaborations, hashtag challenges, and community engagement initiatives.</li> <li>Oversee quality and brand alignment of influencer-generated content.</li> </ul> Performance Monitoring &amp; Optimization <ul> <li>Define and track KPIs such as engagement rate, CTR, conversions, and follower growth.</li> <li>Use Meta Business Suite, Google Analytics, TikTok Analytics, and UTM tagging for campaign tracking.</li> <li>Run A/B testing on creatives, copy, and formats; adjust based on performance insights.</li> <li>Align content strategies with SEO, paid media, and email automation for full-funnel impact.</li> </ul>

Digital Content & Social Media Manager

<div>
 Role Overview
 
 
 We are seeking an experienced and globally minded Visual Identity (VI) Manager to lead the end-to-end visual expression and design consistency of our brand across digital and offline channels. This role will take ownership of the visual design and creative execution across our official website, mobile applications, social media platforms, marketing materials, and brand activation campaigns. The ideal candidate will have a deep understanding of the MENA (Middle East and North Africa) region and ensure all visual outputs align with our brand guidelines while resonating with local cultural aesthetics.
 
 
 Key Responsibilities
 
 
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 Website Design &amp; Visual Governance
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 Develop and lead the visual strategy of the company website, including typography, color schemes, icon systems, and motion design standards.
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 Collaborate with UX teams to optimize design flows and conversion journeys from a user-centric perspective.
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 Produce visual assets such as banners, page layouts, icons, and interactive style guides.
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 Work closely with front-end developers to ensure high-fidelity implementation.
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 App Interface &amp; Cross-Platform Consistency
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 Define and maintain visual standards for mobile applications (iOS/Android).
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 Build and maintain a design system to ensure scalable and consistent UI components.
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 Collaborate with product managers and UX designers to enhance usability and aesthetics.
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 Ensure consistency in visual identity across Web, App, and Mini Programs.
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 Social Media Visual Content
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 Develop platform-specific visual styles for Instagram, X (Twitter), TikTok, LinkedIn, etc.
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 Create localized templates and assets tailored to the aesthetic preferences of target markets.
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 Guide the design of short-form video covers and KOL/influencer visual collaborations.
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 Build a reusable asset library to streamline social content creation.
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 Marketing Material Design &amp; Execution
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 Design various brand and marketing collaterals including brochures, flyers, corporate PPT templates, and visual storyboards.
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 Provide design support for marketing and sales activities, including banners, roll-ups, business cards, etc.
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 Ensure accurate and professional visual communication aligned with financial service requirements.
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 Oversee third-party designers or agencies to ensure quality and timely delivery.
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 Event &amp; Campaign Visual Support
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 Lead visual design for brand events such as virtual launches, trade shows, and industry forums.
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 Produce key visuals, stage backgrounds, livestream overlays, and branded merchandise packaging.
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 Manage visual production schedules and print quality for all event-related materials.
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 Work with PR and marketing teams to ensure brand visibility and impact.
 
 
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 Requirements
 
 
 
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 Education
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 Bachelor&rsquo;s degree or above in Visual Communication, Graphic Design, Art &amp; Design, Interaction Design, or related fields.
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 Languages
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 Fluent in English and Arabic (spoken and written).
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 Professional Skills
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 Proficient in Figma, Photoshop, Illustrator, After Effects, and other industry-standard tools.
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 Familiar with website/App design systems, responsive design, and visual storytelling.
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 Strong experience in building and maintaining comprehensive brand design systems.
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 Experience in MENA or Arabic market projects is highly preferred.
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 Soft Skills &amp; Competencies
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 Strong communication and cross-functional collaboration skills.
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 Attention to detail and a keen eye for aesthetics and brand presence.
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 Ability to work under pressure and manage internal or external design teams.
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 Fluency in English is required; Arabic language proficiency is a significant advantage.
 
 
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 Preferred Qualifications (Nice To Have)
 
 
 
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 Experience with data visualization and building digital dashboards.
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 Background in fintech, forex, blockchain, or financial services design projects.
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 Previous involvement in trade show visual planning, brand transformation, or international brand rollout.
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 Motion graphic skills and the ability to create animated icons or brand transitions.
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 Familiarity with user aesthetic preferences and cultural context in UAE, Saudi Arabia, Egypt, etc.
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</div>

Visual Identity (VI) Manager（Based in Malaysia)

Join The Impact Foundation and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Impact Foundation

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Operations Executive

Digital Content & Social Media Manager

Visual Identity (VI) Manager（Based in Malaysia)