Qureos Mentor

The J. M. Smucker Company

<div></div><div><div>Your Role as the Protective Operations Specialist</div><div>
The Corporate Security organization at The J.M. Smucker Co. is expanding its Protective Operations capabilities to protect one of our most valued assets: our people. This team supports senior executives, employees and key business operations through discreet, high-quality protective services; proactive threat mitigation; crisis and incident readiness; specialized technical security capabilities; and secure travel facilitation across the globe. We are seeking an experienced Protective Operations Specialist capable of operating in a small, high performing team environment. This role is responsible for conducting the full lifecycle of protective operations&mdash;advance work, secure transportation, risk assessments, executive movement coordination, travel security, cross functional planning, and rapid incident response. The ideal candidate thrives in dynamic environments, exercises impeccable judgment, and has a demonstrated history of protecting senior leaders with discretion, professionalism, and a high degree of emotional intelligence.</div><div></div><div>
Location: Orrville, OH</div><div></div><div>
Work Arrangements: Onsite 100% with frequent travel frequently, often on short notice, including internationally, and to adapt to constantly changing schedules, including nights, weekends, and holidays.</div><div></div><div>
Key Responsibilities:</div><div>
Protective Operations</div><ul><li><div>
Conduct all aspects of executive protection, including advances, movement coordination, venue and site assessments, route planning, and contingency planning.</div></li><li><div>
Provide secure ground transportation for executives, primarily throughout Northeast Ohio, ensuring vehicle readiness, communications checks, and safe, defensive driving practices.</div></li><li><div>
Maintain a state of readiness for emergency response, rapidly assessing and addressing incidents to safeguard principals and staff.</div></li><li><div>
Develop, implement, and audit detailed protective plans for domestic and international travel, corporate events, board meetings, and off‑site engagements.</div></li><li><div>
Protect confidential and sensitive information with strict adherence to privacy, legal, and company standards.</div></li></ul><div></div><div>
Strategic &amp; Cross Functional Collaboration</div><ul><li><div>
Coordinate regularly with internal business units (e.g., Executive Assistants, Corporate Security, HR, Legal, Information Security) and external stakeholders (venues, hotels, law enforcement agencies).</div></li><li><div>
Support security planning for major corporate events, travel programs, and special initiatives involving senior leadership.</div></li><li><div>
Contribute to a culture of continuous improvement through after-action reviews, lessons learned, and refinement of protective protocols and SOPs.</div></li></ul><div></div><div>
Risk Assessment &amp; Threat Mitigation</div><ul><li><div>
Apply a holistic, intelligence informed approach to anticipating, identifying, and mitigating risk across physical, technical, operational, and reputational domains.</div></li><li><div>
Conduct risk assessments for travel, events, and locations, adjusting protective posture based on identified hazards or emerging threat indicators.</div></li><li><div>
Participate in counter-surveillance efforts and support technical, physical, or procedural security enhancements as required.</div></li></ul><div></div><div>
Operational Support &amp; Documentation</div><ul><li><div>
Produce high-quality documentation, including advance briefs, travel risk assessments, incident reports, and SITREPs.</div></li><li><div>
Maintain accurate logs, equipment inventories, and readiness documentation in accordance with Corporate Security standards.</div></li><li><div>
Participate in training, drills, and skill sustainment activities to uphold team readiness and operational excellence.</div></li></ul><div></div><div>
What we are looking for:</div><div>
Minimum Qualifications</div><ul><li><div>
8+ years of professional experience in executive protection, law enforcement, military special operations, or related protective discipline</div></li></ul><div></div><div>
Candidates must demonstrate proficiency or experience in one or more of the following specialty areas. Each represents a core capability within the Protective Operations Program and may influence role assignment.</div><div></div><div>
Technical Surveillance Countermeasures (TSCM)</div><ul><li><div>
4+ years&rsquo; experience conducting risk based TSCM sweeps or technical security inspections.</div></li><li><div>
Familiarity with RF detection tools, NLJDs, spectrum analysis, and technical search methodology.</div></li><li><div>
Experience documenting findings, managing equipment readiness, and coordinating remediation with technical teams</div></li></ul><div></div><div>
 Protective Intelligence</div><ul><li><div>
Certifications and/or proven experience in protective intelligence, threat monitoring, OSINT collection, or analysis.</div></li><li><div>
Ability to collect, triage, and synthesize threat indicators into actionable briefings.</div></li><li><div>
Active or prior security clearance preferred (DoD, DHS, Intel Community), but not required.</div></li></ul><div></div><div>
Training &amp; Department Standards</div><ul><li><div>
Experience managing or supporting training and development programs for security organizations.</div></li><li><div>
Ability to track certifications, sustainment cycles, and readiness metrics (Firearms [OPOTA], CPR/AED/ First Aid, Axon Taser, de‑escalation, etc.).</div></li></ul><ul><li><div>
Experience facilitating skill assessments, drills, or classroom instruction is strongly preferred.</div></li><li><div>
Demonstrated experience supporting domestic and international protective travel operations.</div></li><li><div>
Proficiency in protective concepts including secure transportation, contingency planning, threat assessment, surveillance and counter-surveillance awareness, and emergency response.</div></li><li><div>
Ability to work effectively with highly confidential and sensitive information.</div></li><li><div>
Exceptional written and verbal communication skills with the ability to interface professionally with senior leaders.</div></li><li><div>
Valid driver&rsquo;s license with a strong driving record; ability to meet Company driving standards.</div></li><li><div>
Ability to obtain/maintain authorization to carry under Company policy and applicable state/federal laws (e.g., CHL, LEOSA, if required by assignment).</div></li><li><div>
Ability to work long hours, including nights/weekends; significant flexibility and 24/7 on call availability with a 4 hour response time.</div></li></ul><div></div><div>
Preferred Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in Criminal Justice, Emergency Management, Intelligence Studies, or related fields.</div></li><li><div>
5+ years corporate executive protection experience supporting senior level leadership.</div></li><li><div>
Experience in intelligence collection/analysis, counter‑surveillance, technical security, or training program development (aligned to specialty tracks).</div></li><li><div>
Advanced computer skills, including Microsoft 365; ability to prepare presentations and briefings for executive audiences.</div></li><li><div>
Experience coordinating global service providers, venues, drivers, and vendors.</div></li><li><div>
Ability to maintain composure and make sound decisions under pressure in ambiguous or rapidly evolving situations.</div></li><li><div>
Strong organizational skills with the ability to manage concurrent tasks and complex schedules.</div></li><li><div>
Experience operating in austere or high-tempo environments, including the ability to walk, stand, or travel for extended periods.</div></li><li><div>
Basic Life Support(CPR/AED) certification, or ability to obtain within 6 months.</div></li></ul><div></div><div>
Physical &amp; Functional Requirements</div><ul><li><div>
Ability to lift, carry, and transport equipment.</div></li><li><div>
Ability to stand, walk, or sit for extended durations.</div></li><li><div>
Ability to perform protective physical tasks and maintain fitness requirements.</div></li><li><div>
Ability to travel internationally with limited notice.</div></li></ul><div></div><div><div>
Right Place for You</div><div>
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our <div>Basic Beliefs</div>, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.</div><div></div><div>
Stay connected with us on <div>LinkedIn&reg;</div></div><div></div><div>
#LI-KK1</div><div>
#INDSA</div></div></div><div></div>

Specialist, Protective Operations

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The J. M. Smucker Company

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Specialist, Protective Operations