Qureos Mentor

The Paper Store

<div>TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts &amp; More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile&mdash;creating a space that sparks joy with every visit.
Position Overview: Stockroom Specialists are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Stockroom Specialists&rsquo; responsibilities also include contributing to the profitability of the store by overseeing day-to-day operations of the store, ensuring compliance to all company inventory control practices, and maintaining backroom organization and cleanliness. Stockroom Specialists report directly to the Store Team Leader. 
KEY RESPONSIBILITIES:<ul><li>
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service</li></ul><div><ul><li>
Greet and welcome every customer warmly and with enthusiasm</li><li>
Understand customer needs by asking open-ended questions</li><li>
Explain product features and benefits in relation to the customers&rsquo; needs by providing in-depth product knowledge</li><li>
Suggest additional items to build onto sales by utilizing effective selling techniques</li><li>
Thank the customer sincerely and invite them to return and shop with us again</li></ul></div><ul><li>
Be a TPS Brand Ambassador</li><li>
Build customer loyalty by being friendly, attentive, and respectful of customers.</li><li>
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required.</li><li>
Professional presentation in attire, demeanor, appearance, and compliance to company dress code.</li><li>
Demonstrate the ability to make decisions with sound judgement, in the best interest of the TPS customer, store team, and business.</li><li>
Enthusiastically participate in training and development utilizing all training resources available.</li><li>
Demonstrate initiative to cross train in all departments to support bench strength in department leadership.</li><li>
Continually train and coach associates in operational tasks, inventory practices, backroom organization, and GUEST service behaviors.</li><li>
Maintain the integrity of the store inventory through proper receiving practices, including; sending and receiving of product, reporting inventory discrepancies in timely manner, processing store damages, research inventory discrepancies etc. while following corporate guidelines.</li><li>
Perform inventory tasks such as correction adjustments, price changes, and stock balancing transfers.</li><li>
Organize and maintain the stockroom, storage areas, and bathrooms to meet company standards at all times.</li><li>
Order and maintain supplies while adhering to a corporate issued budget.</li><li>
Ensure communication in regard to operations (Smart Sheet, email, etc.) are acted upon in a timely manner.</li><li>
Ensure IT equipment, i.e., registers and register equipment, computers, electricity, and internet control panels, etc., are running up to standards. Work in conjunction with corporate IT team to resolve equipment issues.</li><li>
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)</li><li>
Understand, employ, and educate TPS safety standards.</li><li>
Perform management functions as expected to meet the needs of the business. This may include, but is not limited to opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.</li><li>
Assist the Store Team Leader to execute strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS Customer Capture, and Store Events.</li><li>
Complete all other related tasks/projects as required within assigned time frame.</li><li>
Comply with all company policies and procedures.</li></ul><div></div> 
JOB REQUIREMENTS:<ul><li>
Previous experience in specialty retail is preferred.</li><li>
 Previous experience in specialty retail Inventory control is preferred.</li><li>
Demonstrate an ability to multitask while being attentive to customers.</li><li>
Ability to be mobile on the sales floor and/or stock room for extended periods of time.</li><li>
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques</li><li>
Ability to work a flexible schedule to include nights, weekends, and holidays.</li><li>
Ability to work well and be a leader in a team environment.</li><li>
Demonstrate the resourcefulness and initiative to solve problems, operate strategically, and act as a team player.</li><li>
Ability to work autonomously while paying strong attention to organizational details.</li><li>
Proficient in using Microsoft Office and POS Systems.</li></ul><div></div> 
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.</div>

Stockroom Specialist - MA Stores Only

<div><div>TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts &amp; More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile&mdash;creating a space that sparks joy with every visit.
Position Overview: Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates&rsquo; responsibilities also include following company guidelines when ringing up customers at the POS, processing new products, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service<ul><li>
Greet and welcome every customer warmly and with enthusiasm</li><li>
Understand customer needs by asking open-ended questions</li><li>
Explain product features and benefits in relation to the customers&rsquo; needs by providing in-depth product knowledge</li><li>
Suggest additional items to build onto sales by utilizing effective selling techniques</li><li>
Thank the customer sincerely and invite them to return and shop with us again</li></ul><ul><li>
Being a TPS brand ambassador.</li><li>
Build customer loyalty by being friendly, attentive, and respectful of customers.</li><li>
Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.</li><li>
Professional presentation in attire, demeanor, appearance, and compliance to company dress code.</li><li>
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales.</li><li>
Consistently capture accurate and valid customer information at the POS.</li><li>
Maintain awareness of all current promotions and process them correctly at the Point of Sale.</li><li>
Enthusiastically participate in training and development as required utilizing all training resources.</li><li>
Prepare incoming products for the sales floor by following instruction and guidance from supervisors.</li><li>
Merchandise products following company visual guidelines and visual standards.</li><li>
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)</li><li>
Demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position.</li><li>
Maintain store maintenance and cleanliness standards.</li><li>
Complete all other tasks as directed by store management in assigned time frame.</li><li>
Comply with all company policies and procedures.</li></ul> 
JOB REQUIREMENTS:<ul><li>
Previous experience in specialty retail is preferred but not required.</li><li>
Ability to work a flexible schedule to include nights, weekends, and holidays.</li><li>
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.</li><li>
Possess an ability to work well in a team environment.</li><li>
Proficient in using Microsoft Office and POS Systems.</li><li>
Ability to stand for long periods of time.</li><li>
Professional conduct, demeanor, and attire, in compliance with company dress code.</li><li>
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.</li></ul><div></div> 
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.</div> 

Availability: Afternoon, evening, and weekend shifts.</div>

Sales Associate - MA Stores Only

Join The Paper Store and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Paper Store

ABOUT_COMPANY

Stockroom Specialist - MA Stores Only

Stockroom Specialist - MA Stores Only

Sales Associate - MA Stores Only