Qureos Mentor

THE PIANO GALLERY

About the Role: Melodica is looking for an experienced Talent Acquisition Specialist to manage end-to-end hiring for music and dance teachers. You will handle sourcing, screening, and onboarding, using creative strategies to attract niche talent globally.Key Responsibilities:<ul><li>Full-cycle talent acquisition for music &amp; dance educators.</li><li>Source talent using modern tools, platforms, and creative approaches.</li><li>Brainstorm and implement innovative hiring strategies.</li><li>Screen, interview, and shortlist candidates aligned with our standards.</li></ul>Requirements:<ul><li>Strong end-to-end recruitment experience, especially in niche roles.</li><li>International hiring exposure.</li><li>Excellent English communication skills.</li><li>Expertise in sourcing and creative talent acquisition.</li></ul>Job Type: Full-time

Talent Acquisition Specialist

Responsibilities:<ul><li>Lead and motivate the sales &amp; customer service team to achieve targets and deliver excellent customer experiences.</li><li>Monitor team performance, provide coaching, and resolve escalated issues.</li><li>Implement sales strategies, manage client relationships, and ensure high service standards.</li><li>Prepare reports and support management in process improvements.</li></ul>Requirements:<ul><li>Proven experience in sales and customer service leadership.</li><li>Strong communication, problem-solving, and team management skills.</li><li>Target-driven with a customer-first mindset.</li></ul>Job Type: Full-time

Sales and Customer Service- Team Manager

Job Title: Operations ExecutiveKey Responsibilities:<ul><li>Oversee day-to-day operations and maintenance activities across Melodica's branches.</li><li>Coordinate with management and vendors to ensure smooth workflow.</li><li>Handle documentation including licenses, Ejari renewals and related contracts.</li><li>Draft and respond to business emails; ensure clear and professional communication.</li><li>Support operational planning and resolve issues efficiently.</li></ul>Requirements:<ul><li>UAE Driving License is mandatory.</li><li>Prior experience in operations and maintenance is required.</li><li>Strong English reading, writing, and typing skills (emails, contracts, reports).</li><li>Patience, adaptability and ability to work closely with management.</li><li>Basic knowledge of UAE licenses, Ejari, and related regulatory processes.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a UAE Driving license?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li></ul>

Operations & Maintenance Executive

Job Title: Front Desk Supervisor Location: UAE (Multiple Branches) Employment Type: Full-Time Driving License Required: YesAbout the Role: We are seeking an experienced and dynamic Front Desk Supervisor to oversee the performance and coordination of Front Desk staff across 25+ branches. This role requires strong leadership, the ability to travel between branches, and a passion for delivering exceptional customer service.Key Responsibilities:<ul><li>Supervise and manage all Front Desk employees (FDWs) across branches.</li><li>Conduct regular branch visits to ensure adherence to company standards, customer service protocols, and front desk SOPs.</li><li>Train new FD staff and conduct periodic refresher training to ensure service excellence.</li><li>Address escalated customer service issues and ensure prompt resolution.</li><li>Monitor attendance, grooming, punctuality, and overall performance of FD staff.</li><li>Coordinate scheduling, leave planning, and branch coverage for FD teams.</li><li>Assist with recruitment, onboarding, and evaluation of front desk staff.</li><li>Ensure all front desks are well-organized, fully equipped, and aligned with brand image.</li><li>Work closely with the Operations and HR teams to implement improvements and manage branch-specific needs.</li></ul>Requirements:<ul><li>Minimum 2&ndash;4 years of supervisory experience in front desk/customer service roles, preferably in a multi-branch setup.</li><li>Valid UAE driving license is mandatory.</li><li>Strong communication, leadership, and organizational skills.</li><li>Ability to multitask, manage priorities, and handle pressure in a fast-paced environment.</li><li>Knowledge of customer service systems, scheduling tools, and reporting processes.</li><li>Willingness to travel frequently within the UAE.</li></ul>Job Type: Full-time

Front Desk Manager (Femaleapplicants)

URGENT POSITION: RECRUITMENT SPECIALIST (Tagalog/ Arabic speaker)At Melodica Music Academy, we offer a supportive and energetic environment where you can thrive and grow your career. As part of our growing team, you'll play a key role in shaping the future of the academy by attracting top talent who are passionate about music, education, and excellence.Job Responsibilities:<ul><li>Source, identify, and attract top talent using various methods (e.g., job boards, social media, networking)</li><li>Coordinate with hiring managers and owners for all recruitment requirements</li><li>Ensure a positive and professional candidate experience from application through onboarding</li><li>Conduct interviews via phone and in-person interviews for the initial stage of recruitment.</li><li>Ensure to fill positions as needed.</li></ul>Qualifications:<ul><li>Graduate of Human Resources or Psychology</li><li>With 2 years proven experience in recruitment and sourcing</li><li>Must be well versed in recruiting industries in sales, marketing, human resource, accountancy, warehouse staff, admin positions, and logistics.</li><li>Strong verbal and written skills</li><li>Computer skills</li><li>Immediate joiner is preferred</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your notice period?</li><li>How many years of experience do you have in recruitment?</li></ul>Application Deadline: 09/05/2025

Recruitment Specialist (Arabic/ Tagalog Speaker)