Qureos Mentor

The Professional Couriers

Key Responsibilities:<ul><li>Handle incoming customer calls, emails, and messages promptly and courteously.</li><li>Provide accurate information about products, services, or delivery status.</li><li>Resolve customer issues, complaints, and escalations effectively.</li><li>Maintain records of customer interactions, feedback, and resolutions.</li><li>Coordinate with internal departments (sales, operations, logistics, etc.) to ensure timely issue resolution.</li><li>Follow up with customers to ensure satisfaction and service quality.</li><li>Maintain a positive and professional attitude toward customers at all times.</li><li>Meet performance targets such as response time, resolution time, and customer satisfaction scores.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;12,231.93 - &#8377;20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Customer Care Executive

Join The Professional Couriers and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Professional Couriers

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Customer Care Executive