Qureos Mentor

THE SMART FELLOWSHIP

Company we are hiring for: A leading new-age education company shaping the future of learning in India.Vision: To challenge India&rsquo;s outdated education system and replace it with one that empowers critical thinkers, innovators, and problem-solvers&mdash;building a future-ready workforce that drives national growth.The best part about this role: You&rsquo;ll be the culture architect of a fast-growing education startup. This is not just an HR role&mdash;it&rsquo;s an opportunity to build systems, SOPs, and people practices from scratch. As a strategic partner to the leadership team, you&rsquo;ll shape performance frameworks, drive hiring, and build a workplace where innovation, ownership, and growth thrive.Location: On-Site (Andheri West, Mumbai) &ndash; 6 days a weekSalary Range: &#8377;8,00,000 &ndash; &#8377;15,00,000 per annumMeet the Leadership: The company is led by visionary entrepreneurs who believe in first-principle thinking, storytelling, and practical business education. They thrive on challenging the status quo of traditional learning and are building one of India&rsquo;s most impactful education platforms.You will be responsible for: As Head of HR, you will align people strategy with business goals, institutionalize performance evaluation frameworks, and create a scalable HR foundation. You&rsquo;ll build a high-performance, feedback-driven, and empathetic culture while driving both talent acquisition and employee development.Key Responsibility Areas (KRAs):1. People Strategy &amp; Culture<ul><li>Partner with leadership to design and implement people-first strategies.</li><li>Build a culture of ownership, performance, and continuous feedback.</li><li>Champion employee engagement, well-being, and retention initiatives.</li></ul>2. Performance Management<ul><li>Create transparent evaluation systems with clear KRAs and KPIs.</li><li>Design performance-linked growth paths and incentive structures.</li><li>Implement fair appraisal systems to align personal growth with company objectives.</li></ul>3. Talent Acquisition &amp; Development<ul><li>Lead end-to-end hiring across departments (content, marketing, tech, ops).</li><li>Build structured recruitment processes with standardized JDs, interviews, and offers.</li><li>Set up L&amp;D frameworks to continuously upskill managers, creatives, and strategists.</li></ul>4. HR Operations &amp; Systems<ul><li>Establish HR SOPs covering policies, compliance, payroll, and leave management.</li><li>Deploy HR tools (payroll systems, OKR tracking, onboarding tools) for efficiency.</li><li>Act as the go-to person for conflict resolution and workplace harmony.</li></ul>Key Performance Indicators (KPIs):<ul><li>Employee engagement &amp; retention rates</li><li>Time-to-hire and quality of hires</li><li>Successful implementation of SOPs &amp; HR systems</li><li>Employee satisfaction (NPS) and performance alignment</li></ul>Who We&rsquo;re Looking For:<ul><li>6&ndash;10 years of HR experience, including 3+ years in a leadership role (preferably in a startup or creative/edtech environment).</li><li>Strong emotional intelligence; able to handle tough conversations with empathy.</li><li>Proven track record of setting up HR systems from scratch.</li><li>Proactive, ownership-driven, and passionate about building culture.</li><li>Familiarity with tools like Keka, Darwinbox, Notion, and OKR platforms is a plus.</li><li>Bonus: Experience in fast-growing startups or knowledge of the education/content ecosystem.</li></ul>Job Type: Full-timePay: &#8377;800,000.00 - &#8377;1,500,000.00 per yearAbility to commute/relocate:<ul><li>Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Current CTC?</li><li>Expected CTC?</li><li>Notice Period</li></ul>Experience:<ul><li>HR: 4 years (Required)</li></ul>Work Location: In person

Head of Human Resources

The Smart Fellowship is an offline workplace simulation that scouts, assesses, and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.Our Client has appointed us to identify and hire a Clinic ManagerShort description of company: Our client is a prestigious cosmetic dermatology clinic with over 19 years of excellence in the field. Renowned for its personalized care, premium service, and uncompromising standards, the clinic is led by a celebrated celebrity dermatologist and caters to a discerning clientele seeking the highest level of aesthetic and dermatological expertise.Company&rsquo;s vision: Delivering timeless beauty through personalized dermatology.The best part about this role:<ul><li>Be the backbone of a premium clinic, ensuring every patient experience runs smoothly from start to finish.</li><li>Work closely with a celebrity dermatologist, gaining unique insights into high-end aesthetic care.</li><li>Lead and coordinate a polished, professional team in a luxury healthcare environment.</li></ul>Salary range: Up to INR 60,000 per monthLocation: Khar West, Mumbai(on-site)Working days: Monday to Saturday (6 days a week) | 10:30 AM &ndash; 7:30 PMYou will be responsible for these Key Responsibility Areas (KRAs):<ul><li>Supervise front-desk and clinical staff; ensure daily coordination</li><li>Ensure patient flow is smooth and appointment timelines are followed</li><li>Handle operational issues, supplies, and maintenance coordination</li><li>Act as the bridge between the doctor, the front desk, and the patients</li><li>Handle escalations and ensure a high standard of service</li><li>Oversee inventory, vendor communication, and staff discipline</li></ul>Your Key Performance Indicators (KPIs):<ul><li>Appointment &amp; Patient Flow Efficiency: Appointments to start at soon scheduled time. Fewer patient complaints per month</li><li>Staff Coordination &amp; Performance: Conduct weekly check-ins with front desk and clinical staff; ensure complete adherence to assigned shifts and SOPs.</li><li>Operational &amp; Inventory Management: Ensure fewer stockouts of critical clinical or front-desk supplies. Complete vendor issues resolved within 48 hours; monthly vendor report submitted on time.</li></ul>Who We're Looking For<ul><li>Graduate, preferably in hospitality, business, or healthcare management.</li><li>Strong leadership and interpersonal skills.</li><li>2&ndash;5 years of experience in managing a team(Clinic, Spa, Wellness Center, or Hospitality background).</li><li>Fluent in English, well-groomed and composed.</li><li>Proficiency with clinic software/Excel/Google Sheets preferred.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current CTC?</li><li>Expected CTC?</li><li>Notice Period?</li></ul>Experience:<ul><li>Clinic Management : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: &#8377;480,000.00 - &#8377;720,000.00 per monthWork Location: In person

Clinic Manager(Candidates Only from Hospitality Background)

The Smart Fellowship is an offline workplace simulation that scouts, assesses, and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.Our Client has appointed us to identify and hire a CashierShort description of company: Our client is a prestigious cosmetic dermatology clinic with over 19 years of excellence in the field. Renowned for its personalized care, premium service, and uncompromising standards, the clinic is led by a celebrated celebrity dermatologist and caters to a discerning clientele seeking the highest level of aesthetic and dermatological expertise.Company&rsquo;s vision: Delivering timeless beauty through personalized dermatology.The best part about this role:<ul><li>Be the face of a luxury clinic and create a premium first impression for high-profile clients.</li><li>Gain exposure to elite service standards in a high-end wellness and aesthetic environment.</li><li>Make every interaction meaningful by ensuring patients feel valued, cared for, and well-attended.</li></ul>Salary range: Up to INR 3.6 LPA i.e., Rs. 25000 to 30000/monthLocation: Khar West, Mumbai(on-site)Working days: Monday to Saturday (6 days a week) | 09:30 AM &ndash; 06:30 PMYou will be responsible for these Key Responsibility Areas (KRAs):<ul><li>Collect payments (cash, card, UPI) and issue detailed GST invoices</li><li>Ensure accurate entry of diagnosis and treatment details on the bill</li><li>Maintain daily cash and transaction records for accounts reconciliation</li><li>Counsel patients about treatment packages, session breakdown, and payment plans</li><li>Confidently explain different aesthetic procedures to help the patient make informed choices (training will be provided)</li><li>Maintain complete discretion and accuracy in financial handling</li><li>Schedule the patient&rsquo;s next appointment before they leave</li><li>Collaborate with the doctor and front desk for a smooth patient handover</li><li>Ensure that billing software and reporting are updated daily</li></ul>Your Key Performance Indicators (KPIs):<ul><li>Accurate Billing &amp; Payment Handling: Ensure all payment modes (cash, card, UPI) are processed smoothly with proper documentation and GST invoices issued for each transaction. Verify that diagnosis and treatment details are accurately reflected in every bill before finalization.</li><li>Financial Record-Keeping &amp; Reconciliation: Maintain up-to-date and error-free daily records of all transactions for smooth account reconciliation and audit readiness.Handle financial data with full discretion and maintain confidentiality at all times.</li></ul>Who We're Looking For<ul><li>Graduate in commerce/accounting or related field</li><li>Prior experience in handling billing, preferably in a clinic, spa, or hospital</li><li>Knowledge of GST billing and invoice generation</li><li>Fluent in English, Hindi - excellent communication and interpersonal skills</li><li>Presentable, confident, and patient-focused</li><li>Familiarity with clinic software and Excel/Google Sheets</li><li>Ability to stay composed and positive in a fast-paced environment</li><li>Experience in counselling or sales (wellness or healthcare)(good to have)</li><li>Working knowledge of Tally or clinic CRM software (good to have)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current CTC?</li><li>Expected CTC?</li><li>Notice Period?</li></ul>Experience:<ul><li>Cashiering: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

Cashier(Accounts background only)

Join THE SMART FELLOWSHIP and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

THE SMART FELLOWSHIP

ABOUT_COMPANY

Head of Human Resources

Clinic Manager(Candidates Only from Hospitality Background)

Cashier(Accounts background only)