Qureos Mentor

The Vincit Group

<div><div>It's fun to work in a company where people truly BELIEVE in what they're doing!</div><div></div><div><i>
We're committed to bringing passion and customer focus to the business.</i></div><div></div>
The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Planning, coordinating, and other duties as assigned will also be a function of this position.<div></div><div>
The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Planning, coordinating, and other duties as assigned will also be a function of this position.</div><div></div><div>
EDUCATION:</div><div>
Required: High school diploma or GED; or equivalent combination of education, training, and experience.</div><div>
Preferred: Associate Degree in Business or Accounting preferred; or equivalent combination of education, training, and experience.</div><div></div><div>
EXPERIENCE:</div><div>
Required: 1-3 years of relevant experience</div><div>
Preferred: 3-5 years of relevant experience</div><div></div><div>
POSITION REQUIREMENT(S): Specialized Skills/License/Certification</div><div>
Required: Must have strong computer and interpersonal skills, be an effective communicator, work well under time constraints, and demonstrate a high degree of professionalism.</div><div>
Preferred: Secretarial certification or licensure is a plus.</div><div><br>
CORE COMPETENCIES (Essential Job Functions)</div><div>
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Answer and direct phone calls in a polite and friendly manner Keep detailed and accurate records of visitor Maintain reception area, meeting rooms and all common areas in a clean and tidy manner at all times Provide support and assistance to company functions Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Perform general office duties, such as ordering supplies, maintaining records, and performing basic administrative work. Completes special projects upon requests, and other duties may be assigned.</div><div></div><div>
VIN123</div><div></div><div><i>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></div></div>

Receptionist

<div><div>It's fun to work in a company where people truly BELIEVE in what they're doing!</div><div></div><div><i>
We're committed to bringing passion and customer focus to the business.</i></div><div></div><div>
JOB SUMMARY:</div><div>
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders.</div><div></div><div>
EDUCATION:</div><div>
Required: High school diploma or GED; or equivalent combination of education, training, and experience.</div><div>
Preferred: Associate Degree in Business or related field preferred; or equivalent combination of education, training, and experience.</div><div></div><div>
EXPERIENCE:</div><div>
Required: One to two years of previous customer service and data entry experience.</div><div>
Preferred: Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.</div><div></div><div>
POSITION REQUIREMENT(S): Specialized Skills/License/Certification</div><div>
Required: Must possess strong customer service focus, social and interpersonal skills, and active listening skills. Ability to address concerns and communicate clearly and efficiently. Ability to excel in a fast paced environment and meet time-sensitive deadlines. Attention to detail and and the ability to follow through are required skills.</div><div>
Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Ability to convey a positive, customer- friendly disposition.</div><div><br>
CORE COMPETENCIES (Essential Job Functions)</div><ul><li>
Receive and process incoming orders from both sales team members and directly from the customer.</li><li>
Insert customer and account data by inputting text based and numerical information from source documents within time limits.</li><li>
Compile, sort and verify the accuracy of data before it is entered.</li><li>
Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar.</li><li>
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.</li><li>
Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays.</li><li>
Make changes to or cancel orders/backorders.</li><li>
Receive and respond to customer complaints.</li><li>
Verify customer and order information for correctness, checking it against previously obtained information as necessary.</li><li>
Direct specified departments or units to prepare and ship orders to designated locations.</li><li>
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.</li><li>
Work closely with accounts payable to see that customer accounts are kept current.</li><li>
Cross-train with team members to develop the capability to act as a backup for other team members.</li><li>
Completes special projects upon requests, and other duties may be assigned.</li></ul><div></div><div>
VIN123</div><div></div><div><i>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></div></div>

Customer Care Coordinator

Join The Vincit Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The Vincit Group

About Company

Receptionist

Customer Care Coordinator