Abrar Admin

The W Group

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 Lead Case Manager &ndash; Sanford Manor
 
 
 Schedule: Monday through Friday 9am-5pm
 
 
 Excellent Benefits
 
 
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 Supportive Management
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 Immediately Available
 
 
 
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 Sanford Manor
 
 , part of
 
 The W Assisted Living Management Company
 
 , is seeking a compassionate, organized, and motivated
 
 Lead Case Manager
 
 to join our team. This is a hands-on leadership role responsible for coordinating resident services and supporting a small case management team, with a strong focus on resident satisfaction, smooth admissions/discharges, and clear documentation.
 
 
 What You&rsquo;ll Do
 
 
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 Lead and support a team of 2 Case Managers (workflow oversight, guidance, and daily coordination)
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 Maintain firm adherence to each resident&rsquo;s Bill of Rights and advocate for resident-centered care
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 Maintain meaningful communication with residents, families, care providers, and community partners to ensure continuity of care
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 Coordinate admissions/re-admissions from the community, hospitals, nursing homes, and other settings
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 Support resident assessments and service planning to meet resident needs and facility requirements
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 Collaborate with a multidisciplinary team (administration, nursing, social services, and outside providers)
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 Ensure clear, timely, and accurate documentation in accordance with facility policies and regulations
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 Identify barriers to care, escalate concerns appropriately, and help drive solutions that improve outcomes and satisfaction
 
 
 
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 Qualifications / Requirements
 
 
 
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 Associate&rsquo;s Degree in Healthcare (required)
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 2+ years of case management experience (assisted living/long-term care preferred)
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 Prior experience in assisted living/adult care/long-term care strongly preferred
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 Strong phone, communication, and follow-up skills with families and care providers
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 Excellent organization, documentation, and time-management skills
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 Ability to lead by example and work cooperatively with a multidisciplinary team
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 Bachelor&rsquo;s degree preferred but not required
 
 
 
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 Benefits
 
 
 
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 Competitive pay
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 Health benefits offered
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 Paid time off
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 Paid sick time
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 Paid holidays
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 Unlimited employee referral bonuses
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 Growth and development paths specific to your interests
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 Supportive management (open-door policy)
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 Reliable schedule
 
 
 
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 Why Work at The W Group?
 
 
 The W Group is proud to be one of the largest providers of senior living and adult care in New York State. We&rsquo;re a values-based organization with a culture rooted in collaboration, encouragement, and camaraderie. In this role, you&rsquo;ll have the opportunity to innovate, make an impact, and grow with a company that invests in its people.
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Lead Case Manager

Join The W Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The W Group

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Lead Case Manager