Qureos Mentor

The Walt Disney Company

<div>
 
 Summary
 
 :
 
 
 The Storyboard artist draws a scene-by-scene visual story based on script.
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Create storyboard: thumbnail/rough storyboard panels through delivery of finished storyboard sequences
 </li>
 <li>
 Ensure that the vision and style of the show is consistently adhered to through execution of action, staging, dialogue and camera
 </li>
 <li>
 Pitch storyboards to Director, crew and Executives
 </li>
 <li>
 Address notes from Director and Creative Supervisors
 </li>
 <li>
 Collaborate with creative department heads and production to review goals and vision for the storyboards and discuss concerns, timelines and complexity, given the parameters of the schedule; Responsible for completing all deliverables on time and according to production schedule and within guidelines/show parameters such as number of scenes, complexity requirements, etc.
 </li>
 <li>
 Ensure that storyboard includes all final dialogue, backgrounds, direction, camera moves and action by making drawing or text changes in description, dialogue or numbering
 </li>
 <li>
 Submit work that appropriately aligns with production and workflow guidelines requirements (i.e., naming conventions and storage)
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 
 <ul>
 <li>
 Minimum of 2 - 3 years storyboard experience and/or training on a similar show
 </li>
 <li>
 Knowledge and experience with television animation production pipeline a plus
 </li>
 <li>
 Knowledge of software and hardware including Cintiq, Toon Boon Storyboard Pro, and Photoshop
 
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 
 <ul>
 <li>
 Ability to align with style and sensibility of show
 </li>
 <li>
 Strong in comedy, action, emotional storytelling, and character interaction
 </li>
 <li>
 Strong staging, composition and cinematography skills
 </li>
 <li>
 Ability to draw characters and environments on model within show style
 </li>
 <li>
 Ability to write clear and specific direction on storyboards
 </li>
 <li>
 Solid and consistent time-management skills
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 <ul>
 <li>
 Bachelor degree or equivalent work experience
 
 
 
 </li>
 </ul>
 
 
 
 Job Location
 
 : Burbank, CA
 
 
 The pay rate for this role in California is $68.02 to $74.32 per hour, which follows the pay scale agreed upon in the Collective Bargaining Agreement. The base pay actually offered may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
</div>

Storyboard Artist - Phineas & Ferb (Disney Television Animation)

<div><div>Job ID 10130735 Location Glendale, California, United States Business Walt Disney Imagineering Date posted Oct. 15, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>About the Role &amp; Team
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe!
Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us!
The Production Designer&rsquo;s primary goal is to ensure that the content and integrity of the concept is maintained throughout the design, production and installation process. The demands of this role require an in-depth understanding of the creative intent and the ability for realizing it through the effective execution of the theatrical design process. The Production Designer is the overall representative of the theatrical design team interfaces and is responsible for supporting their interests and sharing their efforts.
You will report to the Executive Production Design.
This is a Project Hire position without any guarantee of permanent placement.
What You Will Do:<ul><li>
The Production Designer Principal is responsible for &quot;E&quot; ticket or multiple attractions or areas.</li><li>
Partners with Show Design and Production Manager in creation of show design and production strategies.</li><li>
Lead teams, collaborate and make decisions across divisions.</li><li>
Provide leadership to other disciplines on cross-functional teams.</li><li>
Provide day-to-day art direction to production and installation crews. Oversee dimensional design teams.</li><li>
Make decisions on day-to-day and strategic planning of projects, including problem resolution, risk mitigation, and recommendations that impact project objectives for multiple attractions or areas and across project teams of diverse disciplines.</li><li>
Oversee design and production progress to schedule and budget and advise on impact of all proposed changes.</li><li>
Develop strategies for production of show elements.</li><li>
Research new/existing materials relative to company standards and applicability to project goals.</li><li>
Oversees Show Art disciplines at scope level, partnering with DOW leads.</li><li>
High level responsibility for providing information to be included in executive level summary reports and presentations communicated out to Senior Leadership.</li><li>
Travel to vendor locations, domestic and international, to review vendor&rsquo;s scope of work.</li></ul>
Required Qualifications &amp; Skills:<ul><li>
Minimum of 7 years&rsquo; experience in theme park design, production and installation.</li><li>
Extensive knowledge of dimension design, set decoration and production.</li><li>
Strong knowledge of fabrication techniques and materials.</li><li>
Knowledge of show requirements for special effects, lighting, media design.</li><li>
Domestic and International travel required.</li></ul>
Specialty Production Designers and Field Art Directors to have experience and expertise in 1 of the following 3 disciplines:
<ul><li>Rockwork: Some experience in the field on Disney rockwork projects. Specific skills include knowledge and mastery of methods and materials particular to rockwork, including development of rockwork models and coordination of corresponding show elements, application and articulation of plaster, cage construction and installation.</li><li>
Facades: Proven experience in the field on Disney themed fa&ccedil;ade projects. Specific skills include knowledge and mastery of methods and materials particular to themed plaster, including appropriate use of tools, application and articulation of products and materials, and knowledge of substrate requirements. Ability to read CAD files and to develop and document scope packages is preferred.</li><li>
Themed Paint: Proven experience in the field on Disney projects. Specific skills include knowledge of materials and application techniques for varied painted scenic effects. General aesthetic knowledge in the blending and use of color palettes is mandatory.</li></ul>
Education:<ul><li>
Degree in theater, fine arts or environmental design or equivalent professional experience required.</li></ul>
Additional Information:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. 

The hiring range for this position in Glendale, CA is $139,200.00 to $186,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Production Designer Principal (Internal Assignment/Project Hire)

<div><div>Job ID 10132826 Location Anaheim, California, United States Business Disneyland Resort Date posted Oct. 15, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>Protect the magic by preventing and mitigating risk across the Disneyland Resort. The Risk Management Services team&mdash;encompassing both Guest Claims and Workers&rsquo; Compensation&mdash;strives to create a workplace where incidents and claims are eliminated through proactive care and thoughtful support.
The Guest Claims Administrator provides timely and professional property and casualty claim services for guests at Disneyland Resort and Aulani, A Disney Resort and Spa, ensuring exceptional guest experiences while protecting Disney&rsquo;s brand and assets. This role is responsible for conducting onsite investigations, assessing liability exposure, and resolving claims directly with guests and attorneys. You will maintain clear and professional communication in sensitive situations, accurately document and report claim information, and support departmental initiatives and process improvements.
The Guest Claims Administrator will report to the Sr Manager, Guest Claims and sits in Anaheim, CA.
Responsibilities:
<ul><li>Deliver immediate liability claim services for guests at Disneyland Resort and Aulani, A Disney Resort and Spa, ensuring exceptional guest experiences and upholding Disney brand standards.</li><li>
Conduct thorough onsite investigations of incidents, assess liability exposure, and determine appropriate resolutions.</li><li>
Resolve claims directly with guests and attorneys, balancing customer service with risk management considerations.</li><li>
Maintain clear and professional communication while representing the brand in sensitive or complex situations.</li><li>
Develop and deliver presentations, briefings, and training sessions for leaders and team members across the Resort.</li><li>
Collaborate on departmental initiatives, projects, and continuous improvement efforts to meet organizational goals.</li><li>
Serve on a monthly on-call rotation, responding promptly to incidents after hours as required.</li><li>
Demonstrate flexibility, professionalism, and sound judgment in handling escalated or unexpected situations.</li></ul>
Required Qualifications:<ul><li>
3 + years of experience in property and casualty insurance, including claims handling, scene investigations, claim evaluation, and negotiation, preferably with experience in park operations and knowledge across multiple lines of business.</li><li>
Ability to manage multiple priorities, meet deadlines under pressure, and maintain strong organizational skills and attention to detail.</li><li>
Proficiency in learning and using automated claims administration and management systems.</li><li>
Basic understanding of medical and legal terminology.</li><li>
Proficient in Windows-based applications, including Outlook, Word, Excel, and PowerPoint.</li><li>
Strong communication skills, including delivering presentations to leaders at all levels (including executives) and producing clear, concise, professional written summaries, memos, and reports.</li><li>
Demonstrated relationship-building, negotiating, and influencing skills, with the ability to solve problems and make decisions independently.</li><li>
Ability to handle confidential information with discretion.</li><li>
Strong partnership, mentoring, and training skills.</li></ul>
Preferred Qualifications:
<ul><li>Knowledge of Disneyland Resort and Aulani, A Disney Resort and Spa, operations, and guest experience expectations.</li><li>
Experience resolving complex claims directly with guests and attorneys.</li><li>
Experience mentoring, coaching, or delivering training/presentations to cross-functional teams.</li><li>
Familiarity with claims administration software and reporting tools.</li><li>
Experience driving process improvements in claims or guest service operations.</li></ul>
Required Education:
<ul><li>Bachelor&rsquo;s Degree in Business, Risk Management, Insurance, Finance, or a related field or equivalent work experience.</li></ul>
Preferred Education:
<ul><li>Master&rsquo;s Degree in Business Administration, Risk Management, or related field.</li><li>
Professional certifications in claims, insurance, or risk management (e.g., CPCU, AIC, ARM).</li></ul>
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
About The Walt Disney Company
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. 

The hiring range for this position in Anaheim, CA is $72,000.00 to $96,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Guest Claims Administrator, Disneyland

<div>About the Role &amp; Team
The Disney Legal Department, Intellectual Property group is seeking highly qualified candidates for a position as Sr Counsel, Intellectual Property advising its businesses on trademark, copyright, and right of publicity issues.
Disney is one of the most innovative global businesses in any industry today. At Corporate, you&rsquo;ll work across different lines of business across the Company on issues related to IP development, clearance, acquisition, protection, and management. We work on cutting edge ideas and initiatives with supportive colleagues across the enterprise globally. 
 
The position will be primarily responsible for advising on a range of copyright, right of publicity and trademark issues related to the development, operation, marketing, and enhancement of Disney&rsquo;s theme parks, cruise line, resorts, attractions, live entertainment experiences, themed consumer products, and related services. The position will provide support and strategic legal advice to business units on trademark, copyright, right of publicity, defamation, and related legal questions and tasks, such as analyzing complex rights matters, reviewing and drafting IP related language for agreements, analyzing IP issues related to emerging technologies and other strategic business initiatives. The position will collaborate with and escalate issues to more senior IP attorneys.
What You Will Do:<ul><li>
Provide counseling to clients on numerous intellectual property matters, including trademark, copyright, defamation, and right of publicity issues.</li><li>
Analyze and advise on complex rights questions.</li><li>
Advise on IP aspects of legal agreements.</li><li>
Perform trademark clearances and prosecution; supervise and work with in-house IP paralegal staff and outside counsel in multiple countries.</li><li>
Consultation regarding legal developments in multiple countries on trademark and copyright issues.</li><li>
Analyze and resolve intellectual property claims.</li></ul>
Required Qualifications &amp; Skills :<ul><li>
Minimum of 5 years of IP experience (transactional or litigation) with a law firm and/or in-house department</li><li>
Experience handling trademark, copyright, defamation and right of publicity issues.</li><li>
Knowledge of First Amendment and fair use issues as related to intellectual property law.</li><li>
Familiarity with social media and other content applications and platforms</li><li>
Experience working with and managing paralegals.</li><li>
Experience giving presentations and public speaking. This position involves educating business units on intellectual property topics from time to time.</li><li>
Demonstrated ability to evaluate risk; exercise sound legal judgment; and advise business executives and other attorneys on IP issues.</li><li>
Ability to work independently as well as with supervision from senior attorney(s).</li><li>
Ability to prioritize, multi-task and work quickly, efficiently, and collaboratively under multiple, high-priority deadlines.</li><li>
A collegial and collaborative lawyer who is committed to delivering outstanding results for his or her clients and The Walt Disney Company while building a positive working environment with clients and colleagues.</li><li>
Excellent written and verbal communication and interpersonal skills including the ability to communicate complex concepts and practical issues effectively with all levels of management, as well as a knack for smooth client relationships and diplomatic, creative resolution of conflicting needs.</li><li>
Excellent work ethic and interpersonal skills, including a healthy sense of humor and the ability to build professional, interdepartmental relationships at multiple levels.</li><li>
Admission to California State Bar or willingness and qualification to be Registered In-House Counsel.</li></ul>
Preferred Qualifications:<ul><li>
Experience at a major law firm and/or in-house experience at a major multi-national Company.</li><li>
Experience representing a major consumer brand or entertainment IP owner in clearance matters and claims.</li><li>
Adaptability to changes in workflow and intellectual property related support systems and technology is critical.</li><li>
Technology-forward attorney.</li></ul> 
Education:<ul><li>
JD or equivalent</li><li>
Admission to California State Bar in good standing or willingness and qualification to be Registered In-House Counsel</li></ul>
#CORP_Media #twdcmedia 
The hiring range for this position in Greater Los Angeles area is $174,600 to $225,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div>

Senior Counsel, IP

<div><div>Job ID 10132869 Location Anaheim, California, United States Business Disney Experiences Date posted Oct. 08, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>About the Role &amp; Team
The Disneyland Resort Revenue Management and Analytics (RM&amp;A) team combines strategic and analytical thinking to drive commercial, financial, and operational value for Disney Parks by shaping business decisions in Ticketing, Resorts, Merchandise, Food &amp; Beverage, as well as all other lines of business in the core competencies of yield management, revenue planning, forecasting, pricing, promotions, optimization.
We seek candidates with a natural curiosity to understand the &quot;why&quot; behind business performance, who take a proactive role in problem-solving, are results oriented, can prioritize, and be a team player and influencer in a collaborative environment.
This role reports to the Manager, Revenue Management &amp; Analytics supporting Attendance &amp; Admissions Revenue Forecasting.
This is a Full-Time role.
What You Will Do
In this role, you will gain hands-on experience in forecasting and pricing strategies across various lines of business at Disneyland Resort. You will contribute to key business decisions through analytical work and help uncover opportunities to drive results.<ul><li>
Predictive Analytics &amp; Forecasting &ndash; Hands-on contributor/developer of mathematical, statistical, and other complex models to support financial planning processes, including Annual Operating Plan and Monthly Forecasts, as well as forecasting for revenue generating products.</li><li>
Problem-Solving &ndash; Be curiosity driven; seek out business anomalies and patterns leveraging analytical tools and knowledge to shed light and gain understanding of the business to bolster strategies and initiatives</li><li>
Data Visualization &ndash; Present complex analytics findings in clear, actionable business terms through compelling visualizations and narratives, enabling business partners and senior executives to confidently align on strategic decisions.</li><li>
Business Optimization &ndash; Evaluate key business drivers to measure the success of commercial, financial, and operational decisions; and develop science-based approaches to help achieve business objectives and drive long-term strategic direction</li></ul>
Required Qualifications &amp; Skills<ul><li>
Minimum 1 year of experience in statistical analysis, business analysis, and/or strategy development</li><li>
Proficiency in acquiring, organizing, cleansing, and manipulating large amounts of data and reporting on results using advanced skills in Microsoft Excel (including VBA or Power Query)</li><li>
Experience in data handling and manipulation in a programming language such as SQL.</li><li>
Experience with data visualization/business intelligence software, such as Tableau or Power BI</li><li>
Demonstrated exceptional written and verbal communication skills, with the ability to shift between technical and non-technical terminology depending on audience</li><li>
Demonstrated analytical problem-solving and creative thinking</li><li>
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision</li><li>
Demonstrated ability to extract and assimilate data from multiple sources and communicate analysis in a concise and actionable format</li><li>
Demonstrated ownership and accountability in delivering high-quality, goal-driven results that align with business priorities and accelerate measurable growth</li></ul>
Preferred Qualifications<ul><li>
Familiarity or prior experience with revenue management concepts (e.g., forecasting, optimization, dilution, displacement, measurement)</li><li>
Experience using statistical modeling, optimization, or data science techniques to drive business decisions and to advise new methodologies to steer strategy &ndash; hands-on experience with one or more modeling tools (R, Python, etc.)</li><li>
Knowledge of Walt Disney Parks &amp; Resorts operations, business units, and product offerings</li></ul>
Education<ul><li>
Bachelor&rsquo;s degree in Analytics, Business, Finance, Economics, Statistics, Mathematics, or related field is required</li></ul>
Additional Information:<ul><li>
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.</li></ul> 

The hiring range for this position in Anaheim, California is $95,600.00 to $116,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Revenue Management Analyst

<div><div>Job ID 10133484 Location Burbank, California, United States Business The Walt Disney Studios Date posted Oct. 08, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>For the Studio and Disney+ Insights team, and the Business Analytics team the consumer is at the heart of everything we do. We are charged with finding the best methods to understand our customers&rsquo; thoughts, feelings, and behaviors. We do this in pursuit of making our movies, TV series, and streaming services the best they can be and shaping global marketing campaigns.
The Research Coordinator role is an opportunity to support the executives who lead the research and analytics teams who are deeply involved in our brands, studio content and streaming services. This is a great place to learn the basics of research and analytics and launch a career in entertainment insights and analytics.
To be a successful Coordinator, the candidate should be professional, polite, and attentive while also being accurate and able to multitask. They should always be prepared and responsive, willing to meet each challenge directly. Our Coordinator must be computer savvy, able to manage general office tasks, and excel at both verbal and written communication.
Job Responsibilities:<ul><li>
Provide day-to-day administrative support for 3 Vice Presidents and 1 Director including, but not limited to, the following:</li><li>
Manage schedule, calendar, and meetings by providing real-time scheduling support and preventing conflicts</li><li>
Ability to tactfully manage executives&rsquo; time, multi-task and communicate clearly and effectively with all team members</li><li>
Handle office tasks, such as generating reports and presentations, set up for meetings, print materials, and draft meeting notes minutes</li><li>
Prepare all business-related expenses using SAP travel proxy role ensuring expense reports are completed and filed in a timely manner.</li><li>
Screen phone calls and route callers to the appropriate party</li><li>
Anticipate the needs of the leadership team</li><li>
Maintain polite and professional communication via phone, e-mail, and mail</li><li>
Greet and assist visitors</li><li>
Make travel arrangements; book flights, cars, and make hotel and restaurant reservations</li><li>
Handle mail and shipping requests, orders supplies/materials and process invoices</li><li>
Schedule and manage conference room setup, and video conferences as needed</li><li>
Serve as backup to the Sr Executive Assistant supporting the EVP, Research &amp; Analytics</li><li>
Process &amp; submit invoices for the department and follow up with relevant internal teams on any inquiries from vendors</li><li>
Identify areas of interest within the research team and lean-in on entry level tasks such as basic reporting, support for focus groups, etc.</li><li>
Maintain Department Project Status documentation to be sent to Sr. Executives on a regular basis</li><li>
Assist in survey Quality Control process (proofing surveys, testing links etc.)</li><li>
Draft summaries of third-party research studies to be distributed to stakeholders</li><li>
Work with online research tools to help support team projects</li><li>
Maintain internal spreadsheets and report-out updates to Studio teams</li></ul>
Basic Requirements:<ul><li>
Bachelor&rsquo;s degree or equivalent experience</li><li>
1+ year of professional experience - admin experience a plus.</li><li>
Respond to tasks with urgency, in both day-to-day and high-pressure situations</li><li>
Represent team in a cordial, professional manner when working with other offices, executives, and external partners</li><li>
Detail oriented with strong organizational skills</li><li>
Positive attitude and the ability to be proactive, resourceful, and flexible</li><li>
Excellent written and verbal communications and interpersonal skills</li><li>
Strong problem-solving skills and ability to exercise good judgement and discretion</li><li>
Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook for meeting requests and calendaring. Advanced presentation design/development skills are a plus!</li><li>
Working knowledge of Concur/SAP is a plus!</li><li>
Team player - willing to work with staff at all levels in support of the Research team</li></ul> 

The hiring range for this position in Burbank, California is $54,000.00 to $72,300.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Research Coordinator

<div><div>Job ID 10133079 Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Oct. 08, 2025
<div><h4 class="jobSectionHeader">Job Summary:</h4>
<div>Department Description:
At Disney, we&rsquo;re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt&rsquo;s passion was to continuously envision new ways to move audiences around the world&mdash;a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences &mdash; and we&rsquo;re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
Responsibilities of the role:
The Program Manager works in a dynamic, collaborative environment and reports to the Enterprise Technology Director, Technical Program Management (Services &amp; Platforms) and may support technology programs or projects across the ETech Services &amp; Platforms team, with initial focus on Continuous Improvement and Connected Experiences.<ul><li>
Managing enterprise-level programs and/or multiple projects within the Disney Enterprise Technology portfolio.</li><li>
Work closely with various project owners to define the project team and assign responsibilities.</li><li>
Responsible for developing a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination and regular communication of status.</li><li>
Guiding process development at a Program team level, and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals.</li><li>
Experience communicating across audiences, effectively defining, and utilizing escalation paths, and updating executive stakeholders.</li></ul>
Program and Project Management Delivery:<ul><li>
Accountable for driving execution and delivery of moderately complex projects or programs from start to finish.</li><li>
Demonstrates clear understanding of the program&rsquo;s vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements.</li><li>
Establishes strong partnerships and engagement with Program or project stakeholders.</li><li>
Create full-scale master program and project schedules and communication plans consisting of multiple projects or components.</li><li>
Creates governance practices and protocols to control and monitor the program/projects.</li><li>
Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks.</li><li>
Provides management oversight, aligns, and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value.</li><li>
Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests.</li><li>
Proactively identifies and resolves issues and risks on programs/projects to meet program commitments. Ensures create problem solving and critical thinking.</li><li>
Ability to consolidate details and provide executive level status presentations and dashboards in a consumable and organized fashion.</li><li>
Working knowledge of the integrated systems lifecycle development utilizing different &ndash; and sometimes &ndash; multiple development models (e.g., agile, waterfall, hybrid, etc.)</li><li>
Demonstrates organizing teams through Agile ceremonies (e.g., product backlog refinement, preplanning, planning, daily standups, sprint reviews, and retrospectives).</li><li>
Manages project document repositories and ensures are maintained / updated.</li><li>
Creates data visualization elements to provide a graphic demonstration of project analytics and metrics.</li><li>
Proven facilitator that can lead project meetings and workshops driving commitments, accountability, and deliverables.</li><li>
Identifies gaps in the project team&rsquo;s accountability and ownership of deliverables.</li><li>
Fosters a team environment of self-organization, retrospect to learn and adapt with the goal of delivering the highest value to our guests and cast.</li></ul>
Financial Management<ul><li>
Responsible for finance/budget responsibilities for programs of high complexity and large budgets (&lt;$60M).</li><li>
Analyzes, measures, and recognizes the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures.</li><li>
Establish program and project financial forecasts including resource plans and other expense plans.</li></ul>
Communication and Organizational Change Management<ul><li>
Leads with practicality and wisdom during competing priorities and diverse personalities. Operates as an independent and dynamic program leader. Highly adept at influencing without direct authority</li><li>
Facilitates Program update and project team meetings effectively, ensuring the desired outcomes are achieved.</li><li>
Distributes timely and effective Program or project meeting updates and call to action updates across project teams.</li><li>
Demonstrates effective communication skills to facilitate project-related conversations with technology senior leaders/managers/directors and service owners alike and driving tasks and project dependencies to completion across multiple supporting teams.</li><li>
Escalates need for guidance and support to direct manager effectively.</li><li>
Ensures principals of Organizational Change Management such as measuring engagement, ensuring adoption, and providing sustainment updates.</li><li>
Understanding and managing the impact of change on employees and the organization. Secure employee commitment (including process managers) for proactive change.</li></ul>
Technical Depth
<ul><li>Demonstrated understanding of technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne, etc.</li><li>
End-user experience and a moderate level of competency in the use of modern program and project management tools, such as Clarity, Smartsheet, JIRA, MS Project on the Web, Confluence, Apptio, SharePoint/Microsoft Teams, ServiceNow, PPM, etc.</li><li>
Proficiency with a wide range of productivity tools, including collaboration software (e.g., Slack, MS Teams), and standard MS Office tools (e.g., Outlook Online, OneDrive).</li><li>
Strong Technical services working knowledge in one or more domains with the ability to flex across other domains, including continuous improvement, six sigma, conference room technologies &amp; buildout / operations, application delivery, email/messaging platforms, video and voice solutions deployed at scale, workplace devices, support, and authentication, network and infrastructure, datacenter migration, cloud migration.</li><li>
Ability to draft technical requirements (i.e., for data and metrics implementation, continuous improvement implementation, and connected experiences implementation)</li></ul>
Vendor Management and International Team Partnership<ul><li>
Oversees and aligns with third party vendor and partners with international teams to ensure deliverables are complete in a timely manner.</li><li>
Demonstrate flexibility to align with international time zones, as necessary.</li><li>
Evaluates and harmonize vendor&rsquo;s timelines/schedules and cross-project dependencies to ensure alignment with overall program objectives.</li><li>
Drives escalations to remediate risks/blockers impeding vendor&rsquo;s forward progression, as necessary.</li></ul>
Continuous Improvement<ul><li>
Develop and implement strategies to address identified issues, tools, techniques, and methodologies like Lean, Six Sigma, and Kaizen. Clearly define program objectives, scope, and success criteria Develop and measure standard metrics to track progress. Monitor and report on the effectiveness of implemented changes.</li><li>
Lead and manage improvement projects, ensuring they are completed on time and within budget.</li><li>
Provide training and mentorship to employees on continuous improvement methodologies and tools.</li><li>
Track the performance of implemented improvements and adjust strategies as needed to ensure continued effectiveness.</li><li>
Foster a culture where employees are encouraged to identify and implement improvements, leading to a more proactive and innovative organization.</li></ul>
Must Haves<ul><li>
A minimum of 5 years of applicable program management experience in a technology environment, preferably for a large company.</li><li>
A minimum of 1 years experience serving in a leadership role on a small to mid-sized Agile development team that was diligently applying Scrum principles, practices, and theory.</li><li>
A minimum of 3 years experience in leading technology, multidisciplinary efforts across a large-scale matrix organization</li><li>
Demonstrates inclusive leadership that embraces diversity.</li><li>
Excellent organizational, communication, and time management skills</li><li>
Demonstrates ability to develop teams, mentor staff.</li><li>
Analyzing data to identify trends, patterns, and root causes of problems.</li><li>
Effectively communicating ideas, leading teams, and helping drive change within the organization.</li></ul>
Nice to Haves:<ul><li>
PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.</li><li>
Six Sigma certification preferred.</li></ul>
Education:<ul><li>
A BA/BS in business, computer science preferred or other technical field or appropriate work experience.</li></ul>
**This is a 12-month Project Hire position, with no guarantee of permanent placement.**
#DISNEYTECH 

The hiring range for this position in Burbank, California is $126,400 to $169,500 per year and in Seattle, WA $132,500 to $177,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div></div></div></div>

Program Manager (Project Hire)

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