Qureos Mentor

Think Digitally Pvt. Ltd

About the jobAs a Business Analyst you will be working across different projects and will play a pivotal part in working between the Technical and Business teams, have excellent stakeholder engagement skills and be hands-on working in a fast-paced role collaborative role.Responsibilities:<ul><li>Working closely with business stakeholders to document and ensure stories and features are prepared, refined, and ready</li><li>Providing regular demonstrations to stakeholders as part of engagement sessions</li><li>Participating in design workshops to ensure stakeholder solution requirements are met</li><li>Document high-quality requirements along with mockups using Figma or any other tool</li><li>Work with multiple stakeholders across different business channels, markets and regions, on a wide range of projects and systems</li><li>Collaborate with the development team to proactively suggest changes in process and workflow in order to improve the efficiency</li><li>Produce quality system integration and data mapping documents using Lucid Chart or any other tool</li></ul>About You:You have a passion for efficiency and resolving problems quickly. You are also inquisitive and find the core reason for any requests or tasks, to ensure that the best outcome is achieved. As a business analyst, you are responsible for the continued improvement of service delivery.Here's what you'll need:<ul><li>Experience as a Business Analyst or similar role</li><li>Fantastic communication skills (both verbally and written)</li><li>Confident with client engagement and taking a lead role in discussions/meetings</li><li>A genuine interest in providing high-quality service</li><li>A passion for constantly upskilling along with the ability to learn and adapt quickly</li><li>You excel in a collaborative team environment, but you have the maturity and drive to work with a low level of oversight</li></ul>A minimum of 1-2 year of IT industry experience is required.Offerings &amp; Benefits:<ul><li>Above market salary</li><li>Bi-annual increments</li><li>Performance based bonuses</li><li>Flexible working arrangements for healthy work-life balance</li><li>Recreational and entertainment events</li><li>Dynamic team and great team culture</li><li>OPD health care for self, spouse, children and parents</li><li>Emergency and hospitalisation medical coverage</li><li>Maternity care coverage for pre-natal and post-natal medical expenses</li><li>Unlimited 24/7 tele-consultations with GPs</li><li>Significant discounts on tele-consultations with specialist doctors</li><li>Significant discounts on leading labs for medical tests.</li><li>Significant discounts on leading pharmacies for medicines</li><li>Health and wellbeing counselling</li><li>EOBI</li><li>Casual leaves</li><li>Sick leaves</li><li>Annual leaves</li><li>Wedding leaves</li><li>Haj leaves</li><li>Pilgrimage leaves</li><li>Maternity leaves</li><li>Paternity leaves</li><li>Bereavement leaves</li></ul>Job Type: Full-timeWork Location: In person

Technical Business Analyst

Responsibilities:<ul><li>Provide 1st level support to users and identify the issues/change requests advised by the users within the applications</li><li>Maintain ownership of tickets and effectively log service tickets in Microsoft Azure DevOps</li><li>Employ basic procedures for user account management and access for various applications</li><li>Gather and analyse information about the client issue and determine which team is suited to resolve the problem</li><li>Responding in a timely manner to service issues and requests to support SLA targets</li><li>Create and update knowledge articles</li></ul>Skills &amp; Requirements:<ul><li>Bachelor's in business, computer science, or related field.</li><li>Minimum 1 year of experience in a related role</li><li>Fantastic communication skills (both verbally and written)</li><li>Confident with client engagement and taking a lead role in discussions/meetings</li><li>A genuine interest in providing high-quality service</li><li>A passion for constantly upskilling along with the ability to learn and adapt quickly</li><li>You excel in a collaborative team environment, but you have the maturity and drive to work with a low level of oversight</li></ul>Job Type: Full-timeWork Location: In person

Application Support Engineer

Join Think Digitally Pvt. Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Think Digitally Pvt. Ltd

ABOUT_COMPANY

Technical Business Analyst

Application Support Engineer