Qureos Mentor

Thomas Jefferson University & Jefferson Health

<div>Job Details
Primary Responsibilities
 
Transports patients to their inpatient beds and/or to other areas such as surgery, therapy or radiology in a safe and timely manner. Maintains and cleans equipment. Complies with established PPE requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation and other hazardous substances. Abides by all Infection Control Policies i.e. Hand Hygiene, Equipment Decontamination.
 
 
Essential Functions
 
Transport of patient: includes lifting and moving patient, movement to designation with appropriate equipment. Monitor's patient's status in route and responds to change in patient condition. Decontaminates equipment after each transport in compliance with Equipment Contamination Policy. Interacts with co-workers, visitors, and other staff consistent with the core values of the Hospital.
Job Description
High school graduate or G.E.D. equivalent required
BLS - Basic Life Support certification from the American Heart Association required
Work Shift
Workday Evening (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University Hospitals, Inc.
Primary Location Address
132 S 10th Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

Transportation Aide PT Night (4pm – 12am) every weekend and every holiday

<div>Job Details
Sr. CRC
Job Description
<ul><li>Works independently or with minimal supervision to oversee the day-to-day activities of a clinical trial in accordance with Good Clinical Research Practice (GCP).
 </li><li>Runs portions of clinical trials from startup to closeout, including protocol coordination (screening, recruiting, enrolling , consenting), feasibility planning, data management, biological specimen management, preparation for monitoring visits, and regulatory and/or IRB document preparation.
</li><li>Ensuring all study procedures are conducted according to the protocol and applicable regulations.
</li><li>Develop and/or contribute to standard operating procedures and processes. Assist with the orientation and training of new staff. Assists in the development of workflows, training documents, SOP/guidance document revision.
</li><li>Participates in work groups.
</li></ul>High School Diploma or equivalent and SoCRA certification and 6 years of clinical research experience or Bachelor&rsquo;s degree and 2 years of clinical research experience or Master&rsquo;s Degree and 1 year clinical research experience
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Albert Einstein Medical Center
Primary Location Address
5501 Old York Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

Senior Clinical Research Coordinator - Einstein

<div>Job Details
Patient Care Technician - Med/Surg Liver Transplant - Part Time Days - Jefferson Einstein Philadelphia
Job Description
Patient Care Technician - Med/Surg Liver Transplant - Part Time Days - Jefferson Einstein Philadelphia 
 
Summary
 
With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.
 
 
Job Duties
<ul><li>Communicates with and supports the interprofessional team, patient, family and designated care partners.
</li><li>Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
</li><li>Actively promotes and maintains a safe patient care environment.
</li><li>Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
</li><li>Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.
</li><li>May be assigned the role of a virtual safety associate as needed based on campus needs.
</li>May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted. 
<li>
</li></ul> 
Minimum Qualifications
<ul><li>High School Diploma/GED
</li><li>Knowledge of medical terminology, patient care needs and their role in interprofessional team.
</li><li>Ability to complete delegated tasks within scope of role.
</li><li>Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
</li><li>Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
</li><li>Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
</li><li>Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
</li><li>Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.
</li>BLS - Basic Life Support AHA - American Heart Association Upon Hire 
<li>
</li></ul> 
Additional Qualifications
LVHN colleagues must successfully complete LVHN's inexperienced technical partner course. 
<ul><li>
</li></ul> 
Physical Demands
 
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
 
 
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Albert Einstein Medical Center
Primary Location Address
5501 Old York Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

Patient Care Technician - Med/Surg Liver Transplant - Part Time Days - Jefferson Einstein Philadelphia

<div>Job Details
Serves as a strategic advisor to executive and operational leaders, partnering across HRBP, Labor Relations, Legal, and operational leadership to identify workforce risks, address complex employee relations matters, support change initiatives, and strengthen leader capability. This role focuses on proactive conflict prevention and resolution across the enterprise and provides feedback to senior level leadership management on trends and concerns. The position requires strong interpersonal, analytical and problem-solving skills to drive positive changes and build trust.
Job Description 
 
Summary
 
Serves as a strategic advisor to executive and operational leaders, partnering across HRBP, Labor Relations, Legal, and operational leadership to identify workforce risks, address complex employee relations matters, support change initiatives, and strengthen leader capability. This role focuses on proactive conflict prevention and resolution across the enterprise and provides feedback to senior level leadership management on trends and concerns. The position requires strong interpersonal, analytical and problem-solving skills to drive positive changes and build trust.
 
 
Job Duties
<ul><li>Risk Intervention and Workforce Climate Assessment: Partners with HRBPs, Labor Relations, Legal, and operational leadership to proactively assess organizational climate, leader effectiveness, engagement concerns, workplace disruption, and emerging workforce trends. Identifies potential risk areas before they escalate and recommends practical intervention strategies to address root causes.
</li><li>Complex Employee Relations Consultation: Provides subject matter expertise and consultative support on complex, sensitive, or high-risk employee relations matters. Advises leaders on consistent, timely, and policy-aligned responses that balance colleague experience, operational needs, compliance considerations, and organizational risk.
</li><li>Labor Relations Support and Risk Mitigation: Supports early identification of organizing risk indicators across the enterprise in partnership with Labor Relations and Legal. Assists with labor avoidance strategies, leader readiness, communication planning, and tactics designed to mitigate potential organizing activity and strengthen positive employee relations.
</li><li>Leader Coaching and Capability Building: Coaches executive, senior, and operational leaders on effective people leadership practices, conflict prevention, difficult conversations, performance concerns, culture-building, and trust restoration. Builds leader capability to recognize employee relations risk, respond appropriately, and sustain positive workforce relationships.
</li><li>Change Management and Workforce Transition Support: Supports enterprise leaders through organizational change, restructuring, workforce planning, leadership transitions, and operational changes that may affect morale, engagement, or labor risk. Helps identify stakeholder impacts, develop communication approaches, and promote consistent implementation across locations and workgroups.
</li><li>Trend Analysis and Executive Reporting: Monitors, analyzes, and synthesizes employee relations themes, engagement indicators, labor-sensitive concerns, and workforce feedback to identify patterns and emerging risks. Provides clear, actionable insights and recommendations to senior leadership to support proactive decision-making and enterprise-wide mitigation planning.
</li><li>Cross-Functional Partnership: Serves as a connector across HRBP, Labor Relations, Legal, Compliance, Operations, and other stakeholders to ensure coordinated responses to complex workforce matters. Facilitates alignment on roles, timing, communication, documentation, and follow-up actions.
</li><li>Training, Tools, and Readiness Support: Supports the development and delivery of leader education, labor awareness training, employee relations toolkits, talking points, and readiness materials. Reinforces consistent practices that help leaders address concerns early, communicate effectively, and maintain a positive employee relations environment.
</li>Documentation and Follow-Up: Maintains appropriate documentation of interventions, recommendations, themes, and outcomes. Tracks follow-up commitments, monitors effectiveness of action plans, and escalates concerns as appropriate to support accountability and sustained improvement. 
<li>
</li></ul> 
Minimum Qualifications
<ul><li>Bachelor&rsquo;s Degree in Human Resources, Labor Relations, Business Administration, Organizational Development, or a related field required.
</li><li>5 years of progressive Human Resource experience, with demonstrated experience in employee relations, HR business partnership, labor relations, organizational effectiveness, or change management
</li><li>Strong interpersonal, analytical and problem-solving skills to drive positive changes and build trust.
</li><li>Experience advising senior leaders, executive leaders, or complex operational leadership teams on workforce matters, employee relations risk, performance concerns, culture, engagement, and organizational change.
</li>Knowledge of labor relations issues. 
<li>
</li></ul> 
Preferred Qualifications
<ul><li>Master&rsquo;s Degree in Human Resources, Labor Relations, Business Administration, Organizational Development, or related field preferred.
</li><li>PHR - Professional in Human Resources - HR Certification Institute
</li><li>SPHR - Senior Professional in Human Resources - HR Certification Institute
</li><li>CP - Certified Professional - Society for Human Resource Management
</li><li>SCP - Senior Certified Professional - Society for Human Resource Management
</li>CCMP - Certified Change Management Professional - PROSCI 
<li>
</li></ul> 
Additional Qualifications 
 
Physical Demands
 
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
 
 
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
1101 Market, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

Labor Relations Manager

<div>Job Details
The advanced practice clinician (Nurse Practitioner/Physician Assistant) within the acute care hospital setting works in collaboration with, and is an integral member of, a multidisciplinary health care team. The APC provides comprehensive care on the inpatient CVICU Service.
Job Description
Assessment &amp; Management
<ul><li>Performs complete history &amp; physicals and documents in the medical record.
</li><li>Orders and collects data using appropriate assessment techniques, relevant supporting diagnostic information and diagnostic procedures where indicated.
</li><li>The APC may serve as the first responder for both nursing and house staff in the event of patient status changes, orders, and in situations requiring procedural and resuscitative interventions.
</li><li>Assesses for risks associated with the care of the acute and complex chronically ill patient including: medication side effects, immobility, impaired nutrition, fluid and electrolyte imbalance, immunocompetence, invasive interventions and diagnostic procedures.
</li></ul><div></div>Diagnosis
<ul><li>Collaborates with interdisciplinary health care team in making diagnoses of acute and complex chronic conditions.
</li><li>Manages diagnostic tests through ordering, interpretation, performance, and supervision.
</li><li>Formulates differential diagnoses by priority.
</li><li>Diagnoses complications and orders appropriate interventions.
</li></ul><div></div>Formulates Plan of Care
<ul><li>Identifies expected outcomes from diagnosis, and formulates and documents a plan of care to address complex acute and chronic health care needs.
</li><li>Utilizes evidence-based practice guidelines and protocols in an individualized, dynamic plan of care that can be applied across the continuum.
</li><li>Implements and modifies plan of care.
</li><li>Prescribes diagnostic strategies and therapeutic interventions.
</li><li>May perform advanced procedures consistent with privileges and competency validation.
</li></ul><div></div>Communication and Collaboration
<ul><li>Maintains ongoing communication and collaboration with interdisciplinary health care team.
</li><li>Facilitates and communicates with patient, family, and staff to promote continuity of care across the inpatient and outpatient continuum of care.
</li></ul><div></div>Documentation
<ul><li>Documents/dictates key components of patient's progress via daily progress note, transfer, and discharge summary, and/or clinic note where applicable (H&amp;P, daily progress notes, plan of care, problem lists, procedure notes, acute event note, discharge summaries, death summary) in the medical record per specific patient unit or service.
</li><li>Documentation is timely, meets acute care compliance standards, and captures patient acuity.
</li></ul><div></div>Professional Practice
<ul><li>Demonstrates Professional Practice behaviors including: preceptor/mentoring, education, and instruction of graduate students.
</li><li>Seeks opportunities for active engagement in research and the analysis of evidence-based practice.
</li><li>Actively participates in Advanced Practice Grand Rounds and specialty-specific meetings.
</li><li>Maintains CEUs and membership in a professional organization.
</li></ul><div></div>Qualifications
<ul><li>Master&rsquo;s Degree
</li><li>National Board Certification as an Acute Care Nurse Practitioner or Physician Assistant
</li><li>BLS certification
</li></ul>Work Shift
Rotating (United States of America)
Worker Sub Type
Regular
Employee Entity
Jefferson University Physicians
Primary Location Address
111 S 11th Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

CVICU- Advanced Practice Clinician- Nocturnist

<div>Job Details
The Communications Dispatchers are responsible for monitoring incoming emergency calls, non-emergency public safety, facilities, and critical infrastructure calls, operational security situational awareness, information sharing, and dispatching security, police, and facilities staff to respond for calls for service. Leveraging advanced technologies for physical security, critical infrastructure/systems, and public safety tools, the Public Safety Communications Dispatcher collects and provides &ldquo;real-time&rdquo; situational awareness information regarding potential/actual risks, acts of criminality, and emerging threats.
 
 
Communications Dispatchers are also responsible for coordinating crisis communications, supporting operational security priorities, de-conflicting emergency management situations, monitoring critical infrastructure systems, and providing timely updates for ongoing security, police, and facilities management incidents that may have operational consequences for all components of the Jefferson enterprise. Often functioning in a high-stress and time-critical environment, these dispatchers must determine the validity, urgency, proximity, and significance of this information and disseminate it to relevant parties in a timely manner.
 
 
Communications Dispatcher receives incoming emergency (8-1-1) and non-emergency telephone calls from both the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a two-way radio system utilizing a computer-aided dispatch system. This position facilitates and executes the crisis/emergency communications mission for the Jefferson enterprise in the Security Operations Center (SOC).
 
 
<ul><li>Monitoring multiple law enforcement, public safety, fire department, and emergency management radio channels simultaneously to provide timely and accurate notifications to the public safety security and Jefferson police officers, visitors, staff, students, faculty, patients, executive leadership, and public safety command staff. Reviewing information from leadership from a variety of sources in the form of emails, memorandums, narrative reports, news reports, and notification to facilitate emergency response, record keeping, and data collection.
</li></ul> 
<ul><li>Operating proprietary CCTV cameras, intrusions detection, and access control systems on multiple platforms, assist in locating reported incidents, identifying suspects of crime, missing or endangered people, etc.
</li></ul> 
<ul><li>Exercising discretionary decision making in a time-critical and high-pressure environment with significant stakeholder interest
</li></ul> 
<ul><li>Coordinating and effectively communicating with police, fire department, and emergency communications personnel during an emergency response
</li></ul> 
<ul><li>Attending and participating in meetings, conferences, trainings, and crisis/emergency management tabletop regional exercises
</li></ul> 
<ul><li>Prepares and enters information from calls into a computer-based information management system, such as public safety and security complaints, incident reports (current CAD is the Omnigo system)
</li></ul> 
<ul><li>Maintains records essential to the development of the Public Safety Department operational metrics/KPI&rsquo; for the frontline functional responsibilities.
</li></ul> 
<ul><li>Interacts with local police, or other law enforcement agencies relative to criminal offenses and complaints that arise on and around Jefferson healthcare and academic facilities
</li></ul> 
<ul><li>Engages and coordinates security, police, and facilities operational, crisis, and emergency mission communications such as: fires, bomb threats, explosions, workplace violence, civil disturbance/disobedience, infrastructure compromise, and facilities maintenance challenges or other critical incidents.
</li></ul> 
<ul><li>Proactively monitors video surveillance, intrusion detection, fire alarm/suppression, healthcare environmental controls, and facilities infrastructure systems
</li></ul>Job Description
Knowledge, Skills, and Abilities Required
<ul><li>Considerable knowledge of security, emergency management, and communications technologies supporting the Security Operational Center&rsquo;s (SOC) operational activities
</li><li>Knowledge of law enforcement and fire/EMS terminology, radio communications protocols, and operational security techniques/procedures as they relate to dispatch activities
</li><li>Experience working under stressful conditions making critical decisions using sound judgment
</li><li>Must achieve National Incident Management Systems (NIMS) basic certifications in one year
</li><li>Experience using Motorola, VOIP, wireless radios, emergency alerting systems, social media, and other public safety and emergency management systems.
</li><li>Proficient in Microsoft Office applications.
</li></ul>Minimum Education and Experience Requirements:
<ul><li>Associates or Bachelor&rsquo;s Degree (Criminal Justice, Public Safety, or Homeland Security Studies) is preferred, but not required.
</li><li>High school diploma or GED required
</li><li>Previous experience as dispatch, communications specialist, or watch officer preferred
</li><li>Must complete APCO International basic dispatch and security operations center communications training certification in 90 days
</li></ul>Work Shift
Rotating (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
111 S 11th Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

Dispatcher - Full Time - Varied Shifts - Center City

<div>Job Details
With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.
Job Description 
 
Summary
 
With a commitment to patient and family centered care, the Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. May collaborate with all clinical departments (a/k/a/telehealth) and designated staff at the patient's site for the purpose of facilitating and assisting with telehealth encounters between patients and providers.
 
 
Job Duties
<ul><li>Communicates with and supports the interprofessional team, patient, family and designated care partners.
</li><li>Performs validated and designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
</li><li>Actively promotes and maintains a safe patient care environment.
</li><li>Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations.
</li><li>Conducts patient rounds as assigned, anticipates patient needs, and answers/responds to patient call light or pages promptly.
</li><li>May be assigned the role of a virtual safety associate as needed based on campus needs.
</li><li>May be required, to facilitate, under the direction of the distant provider, a clinical exam including the utilization of any required peripheral devices (e.g. electronic stethescope), other technology (e.g. video conferencing equipment) and software (e.g. Epic, Vidyo, etc) ensuring a comprehensive virtual care encounter is conducted.
</li></ul> 
Minimum Qualifications
<ul><li>High School Diploma/GED
</li><li>Knowledge of medical terminology, patient care needs and their role in interprofessional team.
</li><li>Ability to complete delegated tasks within scope of role.
</li><li>Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
</li><li>Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
</li><li>Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
</li><li>Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
</li><li>Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.
</li><li>BLS - Basic Life Support AHA - American Heart Association Upon Hire
</li></ul> 
Additional Qualifications
<ul><li>LVHN colleagues must successfully complete LVHN's inexperienced technical partner course.
</li></ul> 
Physical Demands
 
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
 
 
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Abington Memorial Hospital
Primary Location Address
1200 Old York Road, Abington, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&amp;D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.</div>

Patient Care Tech - Emergency Trauma Center (FT - Day) - Jefferson Abington

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