Qureos Mentor

Thompson CAT

<p></p><div><p>The Project Engineer is responsible for managing power systems projects, industrial engine projects, and uninterruptable power systems projects from award to completion. The Project Engineer also provides technical support for the Power Systems Sales Representatives, consultants, and customers for current, past, and future projects. The Project Engineer must be able to manage multiple priorities at one time, work as a team member, and perform independently with little supervision. Relationships will be maintained with Caterpillar, end users, consultants, contractors, sales coordinators, service managers, service dispatchers, technicians and equipment manufacturers as well as other dealers. Individuals must embrace new technologies and be comfortable using new software and hardware products. The Project Engineer must demonstrate initiative, resilience, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver&rsquo;s license and a dependable vehicle are requirements for this position.</p>
<ul>
<li>Manage all aspects of projects from award to completion</li>
<li>Size gensets, industrial engines, and UPS units based on customer information</li>
<li>Provide Autocad drawings for submittals</li>
<li>Review project submittals and outside vendor information for compliance</li>
<li>Attend customer project meetings</li>
<li>Develop project specifications for customers, consultants, and contractors</li>
<li>Maintain detailed communications and records</li>
<li>Provide technical support for Power Systems Sales Representatives, consultants, and customers for current, past, and future projects.</li>
<li>Provide pre-startup inspections as needed</li>
<li>Provide onsite support during startup of large projects</li>
<li>Coordinate startup with Service Department</li>
<li>Provide customer training if necessary</li>
<li>Make site visits with Sales Representatives to survey power system needs and make recommendations for customer solutions</li>
<li>Resolve problems with Sales Representatives, customers, consultants, and contractors</li>
<li>Host customers/engineers/contractors during factory training events</li>
<li>Manage all aspects of projects from award to completion</li>
<li>Size gensets, industrial engines, and UPS units based on customer information</li>
<li>Provide Autocad drawings for submittals</li>
<li>Review project submittals and outside vendor information for compliance</li>
<li>Attend customer project meetings</li>
<li>Develop project specifications for customers, consultants, and contractors</li>
<li>Maintain detailed communications and records</li>
<li>Provide technical support for Power Systems Sales Representatives, consultants, and customers for current, past, and future projects.</li>
<li>Provide pre-startup inspections as needed</li>
<li>Provide onsite support during startup of large projects</li>
<li>Coordinate startup with Service Department</li>
<li>Provide customer training if necessary</li>
<li>Make site visits with Sales Representatives to survey power system needs and make recommendations for customer solutions</li>
<li>Resolve problems with Sales Representatives, customers, consultants, and contractors</li>
<li>Host customers/engineers/contractors during factory training events</li></ul><br>
<p>
</p><p></p><h4 class="jobSectionHeader"><b>Experience</b></h4>
Required<ul><li>
Working knowledge of generators, engines, switchgear, automatic transfer switches and UPS units. Experience using personal computers and basic typing skills are required.
</li></ul><h4 class="jobSectionHeader"><b>Education</b></h4>
Required<ul><li>
Bachelors or better in Electrical Engineering or related field</li></ul><h4 class="jobSectionHeader"><b>
Skills</b></h4>
Required<ul><li>
Problem Solving</li><li>
Microsoft Office</li><li>
Computer</li><li>
Organizational</li><li>
Relationship Building</li><li>
Written Communication</li><li>
Verbal Communication</li><li>
Electrical</li></ul><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Project Engineer I - EPG

<p></p><div><p>The Major Data Center Account Representative serves as a single point of contact for Major Data Center Customers. This person is responsible for dealer performance, customer satisfaction, product support coordination, customer support, customer issue resolution, product support sales and pricing. The MDCAR develops and maintains Thompson Power System&rsquo;s relationship with the Data Center and with Caterpillar. Managing these relationships and seeing that the customers&rsquo; needs are met and exceeded is the primary focus.</p><br>
<div>
</div><p><b>Administrative:</b></p>
<ul>
<li>Reviews and manages key contract and document review</li>
<li>Monitors and manages Accounts Payable and Receivable to ensure they are current</li>
<li>Documents and produces product support sales quotations for customers</li>
<li>Analyzes product support sales opportunities with assigned accounts</li>
<li>Supports EPG Project Engineers/Managers during delivery and commissioning of new prime product</li></ul><br>
<p></p>
<p><b>
Organizational:</b></p>
<ul>
<li>Manages Thompson&rsquo;s service delivery to facilitate customers&rsquo; stated business requirements and expectations</li>
<li>Communicates project updates and customer issues with the appropriate groups internally and externally</li>
<li>Leads the Thompson resources to support the customer by coordinating with Thompson product support, Caterpillar and the Customer</li></ul><br>
<p></p>
<p><b>
Interpersonal:</b></p>
<ul>
<li>Works in a cooperative manner with team, superiors, customers and vendors</li>
<li>Supports and promotes Thompson&rsquo;s Safety Culture</li></ul><br>
<p></p>
<p><b>
Customer Relations:</b></p>
<ul>
<li>Manages the overall relationship regarding Thompson and the customer</li>
<li>Works with site FTM to manage and meet commitments, requirements and expectations</li>
<li>Informs the customer about new capabilities and developments within Thompson&rsquo;s organization and proposing ideas and solutions that will benefit the customer</li>
</ul><ul><li>Acts as key negotiator on all commercial aspects of assigned accounts</li>
<li>Responds promptly to phone calls or email requests</li>
<li>Provides prompt identification and resolution of service delivery issues</li>
<li>Travels to local sites, national meetings and witness testing</li></ul><br>
<p></p>
<p><b>
Technical:</b></p>
<ul>
<li>Resolves customer technical situations by coordinating responses directly with Thompson Technical Communicators and Caterpillar.</li>
<li>Seeing customer technical issues through and supporting resolutions by utilizing available resources.</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Experience</b></h4>
Required<ul><li>
5 years of technical sales or service experience preferred</li></ul><h4 class="jobSectionHeader"><b>
Education</b></h4>
Required<ul><li>
Bachelors or better in Business or related field</li></ul><h4 class="jobSectionHeader"><b>
Skills</b></h4>
Required<ul><li>
Computer</li><li>
Microsoft Office</li><li>
Organizational</li><li>
Sense of Urgency</li><li>
Conflict Resolution</li><li>
Problem Solving</li><li>
Customer Service</li></ul><h4 class="jobSectionHeader"><b>
Behaviors</b></h4>
Required<ul><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li></ul><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Major Data Center Account Representative

Join Thompson CAT and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Thompson CAT

ABOUT_COMPANY

Project Engineer I - EPG

Major Data Center Account Representative