Urwah Admin

Thomson Reuters

<div>PROJECT MANAGER - ONE SOURCE
Thomson Reuters is a leading provider of transaction tax management solutions to companies of all sizes, enabling Finance, Tax and IT professionals to achieve accurate, timely and cost-effective compliance. Our flagship offering, the Thomson Reuters Application Suite, provides Consolidated Transaction Tax Management software and services, enabling global enterprise to manage sales, use, value-add, excise and specialty taxes with consistency, accuracy, control and efficiency. The marketplace is demanding our products, and Thomson Reuters is poised to grow significantly over the next several years in geographies across the world.
We are looking for a ONESOURCE Consulting Project Manager to come join our rapidly expanding consulting organization in Indirect Tax as we move into the next phase of our exciting history&mdash;you&rsquo;ll get the chance to work with very talented and experienced teams at Thomson Reuters, who all possess the desire and skills to make this a wildly successful organization.
The ONESOURCE Consulting Project Manager Is responsible for implementing and delivering our software implementation projects, working closely with other project team members, peer project managers and partner consulting teams.
About the Role
As a ONESOURCE Consulting Project Manager, you will be responsible for:<ul><li>
Client Service - responsible for directing the project team; assumes ownership and responsibility for project delivery, project planning, work product, quality control, customer satisfaction and client management.</li><li>
Project Management - leads project planning sessions with team members to outline scope and approach. Typically works on multiple complex projects/issues at a time that often requires a strong subject matter expertise. Often works as a member of the project team(s). Identifies ways to improve the operation of own area and to achieve efficiencies and results. The incumbent is responsible to meet revenue and utilization metrics as defined by management.</li><li>
Communications/Status Reporting - maintains a clear line of communication with client and team. Prepares status updates for projects and regularly communicates and shares knowledge with rest of the firm.</li><li>
Leadership - spends a portion of time managing team or providing guidance. Has autonomy to make exceptions that follow established guidelines. Responsible for cost of own team/project, and/or contributing to forecasting budgets and recommending expenditure. Responsible for quality and timeliness of own work, as well as accountability for members of the team. Gives advice to team members and colleagues on functional matters. Broad decision making authority for routine issues. Provides key insights and formulates recommendations to the broader function.</li><li>
Provide consulting services to external clients.</li><li>
Providing deep subject matter expertise to organization in fulfilling customer deliverables.</li><li>
Travel : There is a travel requirement 30% of the time.</li></ul>
About You
To be our ONESOURCE Consulting Project Manager, you will likely have:<ul><li>
12+ years of Project Management Experience and 15+ years of overall experience within ERP or Tax or Technology Implementation.</li><li>
Working experience with Consulting Implementation projects.</li><li>
Experience in consulting or supporting clients in Middle East, Europe or India &ndash; either over conference calls or in-person</li><li>
Must have good understanding of O2C (order to cash) and/or P2P (procure to pay) and Indirect tax business processes</li><li>
Experience working for consulting or professional services organizations ie. Systems Integrators, ERP consulting firms or &ldquo;Big-4&rdquo;, specializing in the areas of trade management, supply chain management, transportation management and/or tax technology.</li><li>
Good communication and coordinating skill. Can effectively communicate project expectations to all team members and stakeholders including client senior management, business representatives, partners, customers, and consultants.</li><li>
Experience with integrating third party enterprise tax products (e.g. ONESOURCE TAX Determination, Taxware and/or Vertex and/or Avalara) is highly desired</li><li>
Experience with implementation and rollout of large ERP programs and/or Tax transformation and/or E-invoice solution implementation project management is highly desired.</li></ul>
#LI-KL1
What&rsquo;s in it For You?<div><div><div><div><ul><li>
Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</li><li>
Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</li><li>
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</li><li>
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</li><li>
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</li><li>
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</li><li>
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</li></ul></div></div></div></div> 
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

Project Manager - Onesource

<div>Legal Editor, Arabic Language
This role supports the end-to-end editorial process for Arabic-language legal content for Middle East online research publications. The Legal Editor will be responsible for reviewing, translating, and legally validating legislative and case law materials, ensuring accuracy and alignment with editorial standards.
About the Role:<ul><li>
Review Arabic source documents and identify relevant legislation and amendments.</li><li>
Map legislation to legal practice areas using business classification rules.</li><li>
Identify and track amendments and related content</li><li>
Coordinate and review translations for completeness and legal accuracy.</li><li>
Liaise with external legal reviewers for terminology validation.</li><li>
Support classification of English-language cases from UAE jurisdictions.</li><li>
Maintain tracking spreadsheets and collaborate with internal specialists and stakeholders for sign-off.</li></ul>
About You:<ul><li>
Fluency in Arabic and English, with strong legal comprehension in both languages, an advantage.</li><li>
3+ years of experience in legal publishing, legal research, or editorial roles.</li><li>
Familiarity with Middle Eastern legal systems, especially UAE jurisdictions.</li><li>
Experience reviewing legal translations.</li><li>
Strong attention to detail and ability to work with structured editorial workflows.</li></ul>
#LI-SS3
What&rsquo;s in it For You?<div><div><div><div><ul><li>
Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</li><li>
Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</li><li>
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</li><li>
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</li><li>
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</li><li>
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</li><li>
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</li></ul></div></div></div></div> 
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

Legal Editor (Arabic language)

<div>Want to be part of the Marketing Data &amp; Analytics organization, whose strategic goal is to create a world-class Data &amp; Analytics company by building, embedding, and maturing a data-driven culture across Thomson Reuters.
We are looking for a highly motivated individual with strong organizational and technical skills for the position of Data Scientist. You will play a critical role working on cutting edge of analytics, leveraging predictive models, machine learning and generative AI to drive business insights and facilitating informed decision-making and help Thomson Reuters rapidly scale data-driven initiatives.
About the Role
In this opportunity as Data Scientist, you will:<ul><li>
Engage with stakeholders, business analysts and project team to understand the data requirements.</li><li>
Work closely with Marketing Business Intelligence group.</li><li>
Work in multiple Marketing domain areas including Demand Generation, Paid Media, Campaign Planning, Digital Activation, Marketing Automation.</li><li>
Design analytical frameworks to provide insights into a business problem.</li><li>
Explore and visualize multiple data sets to understand data available and prepare data for problem solving.</li><li>
Build machine learning models and/or statistical solutions.</li><li>
Build predictive models, generative AI solutions.</li><li>
Use Natural Language Processing to extract insight from text.</li><li>
Design database models (if a data mart or operational data store is required to aggregate data for modelling).</li><li>
Design visualizations and build dashboards in Tableau and/or PowerBI.</li><li>
Extract business insights from the data and models.</li><li>
Present results to stakeholders (and tell stories using data) using power point and/or dashboards.</li></ul>
About You
You're a fit for the role of Data Scientist if your background includes:<ul><li>
Experience- 6-10 Years in the field of Machine Learning &amp; AI</li><li>
Must have a minimum of 3 years of experience working in the data science domain</li><li>
Degree preferred in a quantitative field (Computer Science, Statistics, etc.)</li><li>
Both technical and business acumen is required</li><li>
Technical skills</li><li>
Proficient in machine learning, statistical modelling, data science and generative AI techniques</li><li>
Highly proficient in Python and SQL</li><li>
Experience with Tableau and/or PowerBI</li><li>
Has worked with Amazon Web Services and Sagemaker</li><li>
Ability to build data pipelines for data movement using tools such as Alteryx, GLUE</li><li>
Experience Predictive analytics for customer retention, upsell/cross sell products and new customer acquisition, Customer Segmentation, Recommendation engines (customer and AWS Personalize), POC&rsquo;s in building Generative AI solutions (GPT, Llama etc.,)</li><li>
Hands on with Prompt Engineering</li><li>
Experience in Marketing domains like Demand Generation, Paid Media, Campaign Planning, Digital Activation, Marketing Automation.</li><li>
Additional Technical skills include Familiarity with Natural Language Processing including Feature Extraction techniques, Word Embeddings, Topic Modelling, Sentiment Analysis, Classification, Sequence Models and Transfer Learning</li><li>
Knowledgeable of AWS APIs for Machine Learning</li><li>
Has worked with Snowflake extensively.</li><li>
Good presentation skills and the ability to tell stories using data and Powerpoint/Dashboard Visualizations.</li><li>
Ability to communicate complex results in a simple and concise manner at all levels within the organization.</li></ul>
#LI-NP1
What&rsquo;s in it For You?<div><div><div><div><ul><li>
Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</li><li>
Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</li><li>
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</li><li>
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</li><li>
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</li><li>
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</li><li>
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</li></ul></div></div></div></div> 
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

Data Scientist

<div><div><div>Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.
The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value.</div><div> 
About the Role</div><div>
In the role of Customer Success Manager, you will focus on:</div><div><ul><li>
Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.</li><li>
Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters&rsquo;s legal AI solutions.</li><li>
Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.</li><li>
Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms.</li><li>
Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.</li><li>
Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.</li><li>
Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.</li><li>
Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.</li></ul></div><div>
About You</div><div>
You are a great fit for the role of Customer Success Manager if you have the following:</div><div><ul><li>
Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals.</li><li>
You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms.</li><li>
Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech.</li><li>
Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers.</li><li>
Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction.</li><li>
Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.</li></ul>
#LI-BS1</div></div>
What&rsquo;s in it For You?<ul><li>
Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</li><li>
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</li><li>
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</li><li>
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</li><li>
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</li><li>
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</li></ul>
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&amp;D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption &amp; Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. 
For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 - $169,000. 
This is inclusive of both base pay and any target sales incentive. 
Pay is positioned within the range based on several factors including an individual&rsquo;s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. 

This job posting will close 09/27/2025.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

Customer Success Manager (Legal AI Solutions)

<div>Elevate your career with Thomson Reuters and join our purpose to inform the way forward!
Step into the world of global technology support as an Application Analyst and help power the platforms that professionals trust every day.
The Application Analyst provides courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution.<ul><li>
Hybrid Working Mode: 2-3 days mandatory Work from office in every week.</li><li>
Shift Timings: 06:30 PM to 03:30 AM IST or 07:30 PM to 04:30 AM IST , the candidate should be comfortable working in different shifts.</li><li>
Experience Required: 1-3 years of relevant work experience</li></ul>
About the Role:<ul><li>
Analyzes customer problems of low complexity</li><li>
Assesses scope of impact</li><li>
Mitigates customer impact of issues and executes work arounds</li><li>
Implements problem resolution as identified in documented solutions</li><li>
Engages others as appropriate and escalates as required</li><li>
Provides advice or training to users about the application systems' functionality, correct operation or constraints, and corrects user faults.</li><li>
Proactively monitors production and nonproduction environments and/or applications</li><li>
Conducts root cause analysis and correlation of other system and/or application problems of low complexity</li><li>
Works on smaller, minimally complex projects/issues that require a singular area of expertise.</li><li>
Participates in project planning sessions with team members.</li><li>
Manages multiple and sometimes competing priorities with guidance.</li><li>
Aids the preparation of status updates for customer problems or projects.</li><li>
Regularly communicates and shares knowledge with the rest of the team.</li><li>
Performs actions aligned with defined standards.</li><li>
The following are required for some positions but not all:</li><li>
Makes general or site-specific modifications update system documentation, manipulate data and defines enhancements.*</li><li>
Provides input for technical plans and solutions.</li></ul>
About You:<ul><li>
Support experience with an emphasis on providing excellent service in a customer care role.</li><li>
The incumbent should be proficient in SQL and have understanding of Database Administration.</li><li>
Superior analytical, problem solving and troubleshooting skills</li><li>
Exceptional attitude towards customer service</li><li>
Ability to work independently and in a team environment</li><li>
Excellent verbal and written communication skills</li><li>
Awareness of programming concepts and database usage</li><li>
Familiarity with Internet-based applications</li><li>
Capable of multi-tasking in a fast-paced environment.</li></ul>
Technology Used:<ul><li>
Web-based software platforms</li><li>
SQL</li><li>
Microsoft suite</li></ul>
#LI-SS3
What&rsquo;s in it For You?<div><div><div><div><ul><li>
Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</li><li>
Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</li><li>
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</li><li>
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</li><li>
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</li><li>
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</li><li>
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</li></ul></div></div></div></div> 
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

Application Analyst (SQL, Technical Support)

<div><div>Title: AI Automation Developer</div><div>
Department: Employee Technology Services</div><div> 
Employee Technology Services (ETS) is an enabling function within the Chief Information Office of Thomson Reuters. We support employees and contractors with the digital tools and technology needed to perform their jobs. The team is responsible for a wide range of services, including collaboration tools like Microsoft Teams, Office 365, Power Platform, Microsoft Copilot as well as employee hardware such as laptops, the technology used in office environments, video conferencing systems. ETS does this with the goal of becoming the world's #1 content-driven AI technology company.</div><div> 
About the Role:</div><div> 
We are seeking a highly skilled and motivated AI Automation Engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining scalable AI-driven automation pipelines and infrastructure. You will work closely with developers, engineers, DevOps, and product teams to streamline the deployment and monitoring of AI and automation solutions.</div><div> 
Responsibilities:</div><div>
Design, develop, and maintain AI-powered automation solutions using Microsoft Power Platform tools such as Power Automate, Power Apps, and Copilot Studio.</div><div>
Build and deploy intelligent agents using Agentic AI principles, enabling autonomous task execution and decision-making within enterprise workflows.</div><div>
Collaborate with data scientists, solution architects, and business stakeholders to integrate AI models and LLMs into business processes.</div><div><div>
Develop and manage CI/CD pipelines for AI and automation components using Azure DevOps, GitHub Actions, or similar tools.</div><div>
Create and maintain reusable components, connectors, and templates to accelerate automation delivery across teams.</div><div>
Ensure scalability, security, and compliance of AI automation solutions, leveraging Azure services like Azure Functions, Logic Apps, and Azure Machine Learning.</div><div>
Monitor and optimize performance of deployed AI agents and automation workflows, implementing logging, alerting, and diagnostics using Azure Monitor and Application Insights.</div><div>
Stay current with advancements in AI, LLMs, and Power Platform capabilities, and proactively recommend improvements or new use cases.</div><div>
Document solution architecture, workflows, and best practices to support knowledge sharing and operational continuity.</div><div>
Design and implement end-to-end Software Development Life Cycle (SDLC) best practices for AI and automation projects, utilizing Power Platform deployment pipelines to streamline the promotion of solutions from development through testing to production environments.</div><div>
Ensure robust change management, version control, and automated deployments to support reliable, scalable, and efficient delivery of Power Platform solutions.</div><div>
Microsoft Ecosystem Depth, Relevant Microsoft certifications (Power Platform, Azure AI), SharePoint and Teams integration experience, Microsoft Graph API experience.</div><div>
About you:</div><div>
Experience with Agentic AI design patterns, including autonomous agents, task orchestration, and memory management within enterprise environments.</div><div>
Familiarity with Azure OpenAI Service and integrating LLMs into business workflows.</div><div>
Knowledge of advanced Power Platform capabilities such as custom connectors, Dataverse, and AI Builder.</div><div>
Experience with orchestration tools like Azure Data Factory, MLflow, or Kubeflow.</div><div>
Exposure to monitoring and observability tools (e.g., Application Insights, Azure Monitor).</div><div>
Understanding of model versioning, drift detection, and automated retraining strategies.</div><div>
Contributions to open-source projects or internal AI/automation frameworks.
#LI-SS5</div></div>
What&rsquo;s in it For You?<div><div><div><div><ul><li>
Hybrid Work Model: We&rsquo;ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</li><li>
Flexibility &amp; Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</li><li>
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</li><li>
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</li><li>
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</li><li>
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</li><li>
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</li></ul></div></div></div></div> 
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here.
More information about Thomson Reuters can be found on thomsonreuters.com.</div>

AI Automation Developer

Join Thomson Reuters and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.