Qureos Mentor

Thrive Communities

<div>Feel Seen at Thrive!

Learn more about Viv here: https://www.vivseattle.com

Salary: $33 - $36 per hour

Schedule: Full-time; Monday - Friday 9 am - 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Discretionary bonus potential</li>
<li>Eligible for earned Leasing &amp; Renewal commissions</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records.
</li><li>Issues appropriate notices, when necessary.</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Oversees invoice management and timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
</li><li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties, as needed.</li>
<li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
<li>Affordable housing experience (ex: LIHTC, MFTE, ARCH) as it relates to the programs the property participates in.
</li><li>LIHTC/Tax credit or other affordable certification preferred.</li>
</ul>
Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
Physical Requirements:
<ul>
<li>100% in-person position. Must be available to be physically present at sites being supported.</li>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Assistant Community Manager

<div>Feel Seen at Thrive!

Learn more about Luna here: https://lunawestseattle.com/

Salary: $22-23 per hour

Schedule: Full-time; Tuesday-Friday 9AM-6PM, Saturday 10AM-5PM

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li>
<li>Sets out A-Boards and balloons at property entrances daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>National Apartment Leasing Professional (NALP)preferred.</li>
<li>Customer service experience strongly desired.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Leasing Consultant

<div>Feel Seen at Thrive!

Learn more about Alta Norra here: https://altanorra.com/?utm_knock=g

Salary: $26 - $28 per hour

Schedule: Full-time; Tuesday - Saturday 9 am - 6 pm, Saturday 10 am - 5 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Discretionary bonus potential</li>
<li>Eligible for earned Leasing &amp; Renewal commissions</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records.</li>
<li>Issues appropriate notices, when necessary.</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Oversees invoice management and timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.</li>
<li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties, as needed.</li>
<li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
<li>Affordable housing experience</li>
</ul>
Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
Physical Requirements:
<ul>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

<div>Feel Seen at Thrive!

Learn more about Driftwood here: www.livedriftwood.com

Salary: $21 per hour

Schedule: Part-time

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li>
<li>Sets out A-Boards and balloons at property entrances daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>National Apartment Leasing Professional (NALP)preferred.</li>
<li>Customer service experience strongly desired.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

<div>Feel Seen at Thrive!

Learn more about Station House here: https://www.stationhouseredmond.com/

Salary: $21.00 - $22.50 per hour

Schedule: Full-time; Tuesday-Saturday, 9 am - 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li>
<li>Sets out A-Boards and balloons at property entrances daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>National Apartment Leasing Professional (NALP)preferred.</li>
<li>Customer service experience strongly desired.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

<div>
 
 Feel Seen at Thrive!
 
 
 
 Learn more about Cypress here: https://thrivecommunities.com/
 
 
 
 Salary: $27 - $29 per hour
 
 
 
 
 Schedule:
 
 Full-time; Tuesday - Friday 9 am - 6 pm Saturday 10 am - 5 pm
 
 
 Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
 
 
 
 Our Values are simple:
 
 Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.
 
 
 
 Benefits
 
 
 
 Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
 
 
 <ul>
 <li>
 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
 </li>
 <li>
 Housing Discount may be available
 </li>
 <li>
 Employer matched 401k retirement plan
 </li>
 <li>
 Discretionary bonus potential
 </li>
 <li>
 Eligible for earned Leasing &amp; Renewal commissions
 </li>
 <li>
 $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
 </li>
 <li>
 Fully covered Long-term disability insurance for associates
 </li>
 <li>
 Fully covered life insurance policy for associates with supplemental life insurance options
 </li>
 <li>
 24/7 Everyday Assistance Program (EAP)
 </li>
 <li>
 Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
 </li>
 <li>
 Pet Insurance discounts
 </li>
 <li>
 Parking &amp; Transit Commuter Benefits
 </li>
 <li>
 Annual professional development reimbursement
 </li>
 <li>
 Training opportunities and career progression/growth plans
 </li>
 <li>
 Company-wide parties and events
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Income Collection &amp; Accounts Payable
 </li>
 <ul>
 <li>
 Maintains accurate resident records.
 </li>
 <li>
 Issues appropriate notices, when necessary.
 </li>
 <li>
 Deposits all receipts prior to bank close each day.
 </li>
 <li>
 Oversees invoice management and timely payment.
 </li>
 <li>
 May use and reconcile property credit card in accordance with accounting policies and deadlines.
 </li>
 <li>
 Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.
 </li>
 </ul>
 <li>
 Resident Relations
 </li>
 <ul>
 <li>
 Perpetuates a true sense of community.
 </li>
 <li>
 Maintains positive customer relations.
 </li>
 <li>
 Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
 </li>
 <li>
 Inspects move-outs and vacancies, when requested.
 </li>
 <li>
 Must be knowledgeable of all phases of leasing and resident retention.
 </li>
 </ul>
 <li>
 Marketing
 </li>
 <ul>
 <li>
 Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.
 </li>
 <li>
 Greets prospective residents, shows the community, and performs leasing duties, as needed.
 </li>
 <li>
 Answers and responds to phone calls and email communications in a timely manner.
 </li>
 <li>
 Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.
 </li>
 <li>
 Maintains a lease closing ratio at a level appropriate for the property and submarket.
 </li>
 </ul>
 <li>
 Administrative
 </li>
 <ul>
 <li>
 Updates required reports concerning move-out notices, activity, etc. on a daily basis.
 </li>
 <li>
 Organizes and files all applicable reports, leases, and paperwork.
 </li>
 <li>
 Proofreads all lease paperwork and processes move-ins and move-outs.
 </li>
 <li>
 Processes all security deposit move-out reports.
 </li>
 <li>
 Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.
 </li>
 </ul>
 <li>
 General
 </li>
 <ul>
 <li>
 Performs any additional duties assigned by the Community Manager or Regional Manager
 
 </li>
 </ul>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.
 </li>
 <li>
 Experience with Yardi/CRM and On-Site
 </li>
 <li>
 Accounts Payable experience or prior experience reviewing and paying/entering invoices.
 </li>
 <li>
 Affordable housing experience specifically MFTE
 
 
 </li>
 </ul>
 
 Desired Competencies
 
 
 
 <ul>
 <li>
 Highly detail oriented with the ability to provide accurate and timely reports and information.
 </li>
 <li>
 Comfortable working in a fast-paced, customer service-oriented environment.
 </li>
 <li>
 Strong understanding of industry terms.
 </li>
 <li>
 Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.
 </li>
 <li>
 Ability to de-escalate conflict and remain calm and courteous at all times.
 </li>
 <li>
 Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
 </li>
 <li>
 Respectful and understanding of diverse, cultural and socio-economic backgrounds.
 </li>
 <li>
 Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
 </li>
 <li>
 Performs duties under pressure and with the ability to meet competing deadlines.
 </li>
 <li>
 Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.
 </li>
 <li>
 Exercises strong problem-solving skills.
 </li>
 <li>
 Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
 </li>
 <li>
 Strong time management, organizational, and prioritization skills.
 </li>
 <li>
 Strong attention to resident satisfaction and retention.
 </li>
 <li>
 Ability to read, write, speak and comprehend English using correct grammar and punctuation.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Stand, walk or sit alternatively depending on the specific needs of the day.
 </li>
 <li>
 Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.
 </li>
 <li>
 Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.
 </li>
 <li>
 Prolonged periods of sitting at a desk and working on a computer.
 </li>
 <li>
 Occasional need to perform the following physical activities:
 </li>
 <ul>
 <li>
 Bend/Stoop/Squat
 </li>
 <li>
 Climb stairs
 </li>
 <li>
 Push/Pull
 </li>
 <li>
 Reach above shoulder
 </li>
 </ul>
 <li>
 Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.
 </li>
 <li>
 Works both indoors (majority of the time) and outdoors in all weather conditions.
 </li>
 <li>
 Ability to effectively communicate in person, via phone, and through virtual platforms.
 
 </li>
 </ul>
 
 Equal Employment Opportunity
 
 
 
 Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
 
 
 
 Background Check &amp; Drug Screen Policy
 
 
 
 Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
 
 
 
 The 4-panel Drug Screen Tests For The Following
 
 
 
 <ul>
 <li>
 Amphetamines including Methamphetamine
 </li>
 <li>
 Cocaine Metabolites
 </li>
 <li>
 Opiates including Codeine and Morphine
 </li>
 <li>
 Phencyclidine ("PCP")
 
 
 </li>
 </ul>
 Thrive Communities reserves the right to modify this policy at any time without notice.
</div>

<div>Feel Seen at Thrive!

Learn more about Chelsea at Juanita Village here: www.liveatchelseaapartments.com

Salary: $23 - $24 per hour

Schedule: Full-time; Thursday - Monday; 9AM - 6PM on Weekdays and 10AM - 5PM on Weekends

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Marketing/Leasing
<ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li>
<li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li>
<li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li>
<li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li>
<li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
<li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li>
<li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li>
<li>Sets out A-Boards and balloons at property entrances daily.</li>
</ul></li><li>Administrative
<ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li>
<li>Types miscellaneous resident communication as needed.</li>
<li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li>
<li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li>
<li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li>
<li>Organizes and files appropriate reports, leases and paperwork.</li>
<li>Attends property and Thrive trainings and meetings as requested.</li>
</ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li>
</ul>
Desired Skills &amp; Experience
<ul><li>Leasing experience in multi-family housing preferred.</li>
<li>National Apartment Leasing Professional (NALP)preferred.</li>
<li>Customer service experience strongly desired.</li>
<li>Yardi/CRM and Onsite experience preferred.</li>
</ul>Desired Competencies
<ul><li>Excellent customer service, sales and closing skills.</li>
<li>Ability to work in a fast-paced and customer service-oriented environment.</li>
<li>Understanding of industry terms and their meaning.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Respects and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Performs duties under pressure and meets deadlines in a timely manner.</li>
<li>Works well both as part of a team and independently.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Desire to learn and take initiative on projects and tasks.</li>
<li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li>
<li>Driven team player looking to bring positive energy to the team.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention sales and marketing.</li>
<li>Proficient in Microsoft Word, Outlook and Excel.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li>
<li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li>
<li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li>
<li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>Equal Employment Opportunity
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check &amp; Drug Screen Policy
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4-panel drug screen tests for the following:
<ul><li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Join Thrive Communities and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Thrive Communities

About Company

Assistant Community Manager

Leasing Consultant

Assistant Community Manager

Leasing Consultant

Leasing Consultant

Assistant Community Manager

Leasing Consultant